Potomac Place Assisted Living and Memory Care

Kelli

Potomac Place Assisted Living and Memory Care is small, well-run, and very clean. They have a lot of activities and my dad really likes their food. The staff has been very attentive, too. I would highly recommend them. We're just very pleased.

Provider Response

Michelle

We toured Potomac Place Assisted Living and Memory Care. I enjoyed the home-like atmosphere. I did not feel like I was in the hospital or any type of health care setting; I felt like I was at home. It was a place that was caring. The staff who assisted us during the tour was wonderful. I like the restaurant-style dining. The rooms were adequate. The atmosphere was positive and home-like. They can improve on mental health care though.

Provider Response

Raymond

We looked at Potomac Place Assisted Living and Memory Care. The tour was good and it's nice. Everything was outstanding. The person who gave the tour was good. The rooms were outstanding. Overall, they were pretty good and accommodating. It's just that the price is a little too much for us.

Provider Response

Steven

I went to Potomac Place Assisted Living and Memory Care. I liked the director. She was great. She had just transferred, and I just really liked her. I thought she was doing a great job in her first six months on the job there. They have a courtyard. It was nice. It's in a wooded area, and it's pleasant. It was peaceful, and I liked it because it was directly across from the fire station for EMT response.

Provider Response

Linda

I went to Potomac Place Assisted Living and Memory Care. They had an RN on site. The doctor visits, they actually go there, they don't have transportation for it, the patient has to go to the doctor or something like that. They had bingo, arts and crafts, and happy hours. The residents could eat snacks all day if they wanted. They had like a stand where they could just go and get them, but then, of course, they were healthy snacks. They weren't like sugary or salty stuff. It was very, very clean outside, it had trees and stuff. It was very nice. The staff was very good and very helpful.

Provider Response

Ana M Algner

My mother has been in Potomac Place since she turned 90, she is 105 now. They are amazing, I ca not say enough. Thanks 🙏🏻

Provider Response

Kathleen

My mother-in-law and father-in-law are in Potomac Place. We are very happy and they are very happy. They're very friendly, very thorough, and helped us get all of the medical information in and the transition was very easy. It was certainly not the newest one I looked at, but it was clean and warm. It was very nice. It's an older facility, but everything is well maintained. They shuttle them out to appointments, they have a hairdresser and doctors there, and they come and get them to remind them for activities. They do a very thorough job. The food was bland because there's a lot of older people with restricted diet.

Linda

Potomac Place is absolutely beautiful. The staff is very attentive and knowledgeable as to what they're doing. The dining room is beautiful and they have a wide variety of meals, so they do a good job there too. My mom is not too much of a social person, but they have something going on all the time like bingo, movies, and people who come in to sing.

needassistance

My relative has been in Potomac Place for 5 years, entering without t requiring much help. In the last 4 years things have gone hill. Help & staff have changed so often that nothing gets done properly. The cost has gone up but not the quality of help. No matter how often you go & have meetings with staff for things not being done for your loved one that are being paid for (no matter what level), all you get is we will look into it but nothing changes. Very disappointed in this facility. We thought it was lovely when we were deciding on an assisted living place but once in boy we were surprised! Would not recommend Potomac Place to anyone. It's a shame that the few people that do seem to care aren't the majority. ,

Don't talk back

This facility has gone downhill in the past few months. There are new administrators who seem very harsh on the staff; the staff has held the place together over the past few months. The clear problems seem to be based on how many turnovers of uninformed administration and the firing of hard working staff, without provocation or establishment of concise reasoning. Terrible for the clients, many who have established a relationship with staff, then see the staff change, leaving or dismissed, causing the clients to feel sad or abandoned. Not a well run facility in that respect. Would not want my parent to experience the stress.

Melinda C.367648

Potomac Place is really nice. The staff members were very informative. They had an elevator, which was very important to me. They were just very friendly, and it seemed like a nice place to be.

Sandy125279350

Potomac was very expensive and not affordable for me. The rooms were a little larger than what I saw at the other place, but they had the same activities. They were not willing to help me in making it more affordable. They had a therapy room, a large dining room, and a nice garden area outside. I guess they have to be more accommodating, and they weren’t as friendly as I thought they would be.

Muriel6

Mom stayed at Potomac Place for six months. It was not good, so she left. They were too expensive and always forgot to order her medication, bathe her, and clean the room. She has too many problems with the people. They were supposed to do a lot of stuff but didn’t do everything that I would tell them to do. The rooms, apartments, and food were OK.

Caring107787750

They are both very agreeable to Potomac Place. The people are very happy. The dining area is very large. The food is very good. There are one and two-bedroom apartments, and they are very nice. They have all different kinds of activities. They have a bus that took them shopping, to doctor's appointments, and to other things like that. I think they are excellent on almost everything that I can think of. I will definitely recommend them; that's the place that I know the best.

Irina1

Potomac Place is independent living on the third floor, assisted living on the second floor, and full help on the first floor. The lady there invited me to some of the activities. They take you out on a bus. They go different places. They have movies right there, but for the people who can get out, they have church. They have a beauty shop. They have everything under one roof. She showed me a one-bedroom and a two-bedroom unit. I really like that place. I liked where it was located. I like the people. The director was just awesome. Awesome personality. We connected because she's a military wife and I'm a military retiree.

Harold12

Potomac Place seemed to be well appointed and decorated. It would probably be my first choice. This facility is within half a mile from my own home. The staff was very well informed and genuinely concerned and caring. The dining room was very nice. Overall, I just didn't see anything lacking there at all.

KSmith3066

The staff does a wonderful job. However, I don't think I'd like the idea of my elderly mother living amongst roaches. No amount of kindness makes up for subpar living conditions.

703girl

Very good facility. Employees are very nice to the guests and family that visit. My grandmother never complained in the two years she lived there

favre4mvp

The tour of the facilities went very well. The staff was very welcoming to our group and appreciated our visit. They acted very professional and explained what a typical day is like for the residents and what they all have there for things to do, such as Bingo Night, shopping trips, arts and crafts, and daily exercises. The facilities were very clean and orderly. The residents really appreciated our visit and the girl's performance. They interacted with the dancers very well and some even got up and danced by their chairs! It was a lot of fun and great learning experience for the team. It was nice to give back to the community and we are planning to return for another visit in the future. My wife and I are also planning to become involved as volunteers in our community as a result of attending this facility and listening to the residents and staff. The staff worked very well with the residents and one thing that I noticed was the fine way that they communicated with them. They didn't treat them like children or talk down to them. They treated them with respect and explained things very clearly and slowly.

jordanB

I visited with my church's youth group as a chaperone to interact with the elderly living in this facility and I found the entire building to be very clean and well-maintained. The staff were attentive and caring and I really felt good about our retired church members being cared for there.

kristijrn

My mother has been a resident here for 2 years. The rooms are nice and most have decks that look out onto a wooded area. The place is always clean and bright. The dining room has glass windows that back to woods and is just gorgeous. They have many activities a day for the residents. The staff goes above and beyond to take care of the residents. My mother is treated with great respect and feels that the staff are her friends and family. I can not say enough about how great this place is.