.png&w=256&q=75){kind=small}
Featured Resident Review
4
|
August 10, 2021
My mom is at Spring Hills Mount Vernon for memory care. So far, they have been a very caring community. My mother loves it there and we're glad we made the choice. We got one of the larger rooms for her. So, she's got a bedroom, a nice bathroom. She enjoys walking in the garden. She did a cooking class the other day so it gives her a chance to be social and have some fun. She seems to enjoy the food too. She has no complaints in that department.
Pricing for Spring Hills Mount Vernon
What you can do with Caring
About Spring Hills Mount Vernon in Alexandria, Virginia
Nestled in the heart of Alexandria, Virginia, Spring Hills Mount Vernon offers exceptional assisted living in a vibrant and caring environment. Located at 3709 Shannons Green Way, this thoughtfully designed community blends personalized support with the comforts of home, providing seniors with a lifestyle that promotes independence while ensuring peace of mind. Residents are met with a compassionate, multilingual staff fluent in both English and Spanish, who offer attentive, tailored care that respects each individual’s preferences and needs. Spring Hills Mount Vernon is a place where comfort meets convenience. Residents enjoy a wide range of amenities including an on-site beauty and barber shop, a cozy coffee shop, and beautiful outdoor garden spaces for relaxation or socializing. For those who enjoy staying active and engaged, the community features a fitness room, yoga sessions, music and games, book clubs, gardening, and arts and crafts. Shared meals in the dining room, special diet accommodations, and in-room kitchenettes offer flexible dining options, with room service and guest-friendly mealtimes enhancing the overall experience. Housekeeping, linen and clothing laundry services, and convenient transportation further support a worry-free lifestyle. What truly sets Spring Hills Mount Vernon apart is its commitment to holistic care in a secure and welcoming atmosphere. The team goes above and beyond to ensure residents feel like family, fostering genuine connections and a sense of belonging. Safety and comfort are top priorities, with services tailored to promote physical, emotional, and social well-being. With its proximity to the historic charm of Mount Vernon and local cultural attractions, Spring Hills Mount Vernon offers seniors not just a place to live, but a vibrant and enriching place to call home. To learn more about this provider's license and review other available state reports, please visit: Virginia Department of Social Services Facility Search
Reviews of Spring Hills Mount Vernon in Alexandria, Virginia
GSM
1
|
March 27, 2023
This facility is not good. My family was in the memory care unit there and had numerous unattended falls and delays in medical attention. No one deserves to experience what my family member experienced. An investigation by Virginia DSS can be found on the public notification website.
Provider Response
Lecia
5
|
May 20, 2022
I toured the assisted living of Spring Hills Mount Vernon. It was set up differently. They had the chef come out and talk to me. The chef had food and fed me, and it was good. The exercise people were there too with all kinds of things going on. They showed me what was happening there. I think they had beauty and a barbershop, too. It was just expensive. The person who gave the tour was very nice. My family was with me and they said it looked really nice. It was more updated and bigger than the other ones we've seen. I felt good about that place. I went to apply and get my funds and stuff going but I didn't have enough money because they kicked up the price. The pricing wasn't good. If these places would come down a little, they'd be more affordable for a lot more people.
Provider Response
sandriulli7
1
|
January 26, 2022
Negligent care of my mom which prompted us to find another facility asap. Bare-bones and mostly rude staff. Poor communication from facility to family. Food not appealing. Overall just a poor experience, which was too bad since it seemed to start off so well! Lots of options out there in northern Virginia! Just sayin’
Provider Response
William Stark
1
|
January 26, 2022
This place deserves 0 stars and it pains me to even give 1 star. I decided to move my mother into this place and this was the biggest mistake I made. They are understaffed and the residents are left to fend for themselves. I’ve found people slumped over dead asleep in the wheelchairs left in the hallways. The smell of feces fills all the floors and rooms as you walk by them. My mother was rarely bathed and when I’d go there Id bath her myself. They didn’t take care of changing her and did not disclose the fact she had open sores on her rear end that made it painful for her to sit . The management kept promising they’d look into the staffing nurses and things would be taken care of but that was all a lie. Look elsewhere for your Mom/Dad , this place is horrible.
Provider Response
Jovan
4
|
September 16, 2021
I toured Spring Hills Mount Vernon for my dad. It was very nice there. It's excellent in accommodating seniors. Activities were going on. They were doing some type of Mexican dessert. I didn't get to go into their session, but they were sitting around doing some type of meditation group, I'm not sure. But I saw the seniors laughing and interacting with each other. The rooms were very spacious. They were very nice and had just enough space for one person. I loved the layout. I liked the country kitchen, and I liked the sitting areas for the seniors. They have a lot of amenities there for them in the room. I also liked the way that the tubs have a bench built-in. The dining area was very handicap accessible. The lighting was nice, and I liked the seating and the menus. I liked that they have open lunch and dinner, meaning your relatives and loved ones can go down at any time between 11 and six and do their dinner and or lunch. I haven't spent the night there and I don't know what it's like after hours or when the executives are gone. But from what I've seen during business hours, I give it a four.
Provider Response
Donna
4
|
August 10, 2021
My mom is at Spring Hills Mount Vernon for memory care. So far, they have been a very caring community. My mother loves it there and we're glad we made the choice. We got one of the larger rooms for her. So, she's got a bedroom, a nice bathroom. She enjoys walking in the garden. She did a cooking class the other day so it gives her a chance to be social and have some fun. She seems to enjoy the food too. She has no complaints in that department.
Provider Response
Regina
4
|
June 25, 2021
My mother has moved into Spring Hills Mount Vernon. It is clean and nice. The people are very attentive and helpful. The rooms are very nice, and they are private rooms. She got a very nice room. There is a nice selection in the menu. I spoke with her today and she is extremely happy with the food. They have social activities, they have the restaurant, they have physical therapy, and occupational therapy, they have gardening, and they have a number of activities. I saw a couple of social activities. The price is reasonable. The staff is outstanding as far as the salesperson in arranging and facilitating my mother from the rehab to the assisted living facility. They went far beyond expectation. I can't say enough about the salesperson, the medical staff, and the nurses. I met the doctor over the phone, and she's very happy.
Provider Response
Tram
5
|
November 9, 2020
We liked Spring Hills Mount Vernon. The food was very good, we had lunch there, and they have a menu just like a restaurant where you have many choices. You go in, you sit down, and you select from the menu. The staff came in, sat with us while we were having our lunch, they talked very friendly, they told us their job, their responsibilities, and while touring they would introduce the other staff members we bumped into, and what they could do to help my aunt and uncle. It's an older facility, but it doesn't mean that it's bad, and the reason why we did not pick Mount Vernon was they did not have two-bedrooms, two-baths, and the cost.
Provider Response
David
5
|
January 2, 2020
My father has moved into Spring Hills Mount Vernon. It's an excellent place. The staff is very nice and personable. It's well kept, clean, and organized. He's comfortable there. They got him involved in Bingo, they got him active in their daily activities, and they had movies. I had lunch and dinner there, and the food was always good. Everything is great it's like a 5-star resort, but it felt homey.
Provider Response
Goldie
5
|
December 3, 2019
My brother seems to be fitting in very well at Spring Hills Mount Vernon. At first, he was baffled, but now he is fitting in and he seems to be very happy. I haven't had any problems with the staff members. They are very nice. The gentleman that helped us get in was really nice. We are happy with my brother's room. The food is good. They have a variety of them. You get a menu and you can pick what you want to eat. They have table bowling and bingo. The one day that I was there they had music people come in to play music. They also have root beer float parties. It is a nice place.
Provider Response
Jerry
5
|
July 22, 2019
Spring Hills Mount Vernon was a very nice place, the food was delicious, and the people were courteous. It was very impressive, and I had lunch there. I liked the activities, the food, and lodgings. They had exercises, walking, and rides to places like Walmart and museums.
Provider Response
Simona
4
|
September 29, 2018
Spring Hills Mount Vernon was clean and seemed well-organized. The woman who gave us the tour was very knowledgeable. The residents were engaged and doing activities. It seemed like a perfectly fine place. The dining area looked clean and organized. Everybody seemed to be enjoying the food.
Provider Response
John
3
|
September 29, 2017
The location of Spring Hills Mount Vernon was very good. It was off a major highway, easy to get to, and in a residential area. It was a quiet place, but it wasn�t as clean as I hoped it would be. It's not really dirty, but it was an older place. The staff appeared very engaged with the residents but there were a lot of residents just sitting in wheelchairs, asleep. I noticed some residents playing checkers and chess, and some were reading in the common area.
Provider Response
Ray417104
4
|
April 25, 2017
I visited Spring Hills Mount Vernon. The food was fair, and the dining area was fine. They had transportation. The rooms were small, but the price was reasonable.
Provider Response
Jay482518
4
|
March 8, 2017
Spring Hills was a beautiful, clean facility with all kinds of activities available. The only reason that I didn’t select that one is because it’s too far away.
Provider Response
Liguori
4
|
March 7, 2017
Spring Hills Mount Vernon was a very nice facility. However, the rooms would not have been to my cousin's liking. It was too far away from where she currently lived, and it was in a congested area. Visiting her would have been pretty much out of our way. She would have been much isolated there from her existing friends.
Provider Response
Robert388486
4
|
February 9, 2017
Spring Hills Mount Vernon was very nice but too expensive. You get a lot of amenities, but they charge you a lot, and I don’t want to spend all my money. The facility and the rooms were both spacious and clean. There were many planned activities there so did not have to leave the premises. They had a common area, a movie room, and a place where a man could do shop work. They had a barber, a library, and even TV production where they produce their own TV programs. It was very nice, but it was too pricey for me.
Provider Response
Carolyn545280
5
|
October 5, 2016
We thought Spring Hills was beautiful, and that’s where I really wanted Henry to go, but he got scared about that; it was too big for my brother. It was just so nice, clean, pretty, and shiny. I really liked that a lot. The rooms were spacious, and the setup of the whole home was just beautiful. I thought the people were very helpful and competent.
Provider Response
Pamela085247
4
|
September 30, 2016
Spring Hills Mount Vernon was a nice place, and it seemed to have good care. I thought they had independent living option, but they don't. It was attractive for an assisted living place, and the staff seemed caring. It is located in a busy neighborhood with shopping places nearby.
Provider Response
Sonya058025
5
|
August 18, 2016
We toured Spring Hills Mount Vernon, and the place was beautiful, but we are just not sure if they can afford it. There is nothing bad I can say about the place. It’s absolutely perfect for my sister and her husband.
Provider Response
Valerie30
4
|
January 29, 2016
We are happy with Spring Hills Mount Vernon, but it was just too expensive. I have no problem with this facility. The rooms were nice. The whole place is very nice. They were always very attentive whenever I am there. They always make an effort to be friendly to the visitors, and the residents. The dining area, and the food were fine. The only thing I could say with their memory care is they could not take care of my mom the way that she needed to be taken care of at the price that we could afford.
Provider Response
Thank you for your positive review. We truly appreciate your feedback.
Bill119289350
5
|
January 28, 2016
Spring Hills is clean, the workers are outstanding, and not only loving and caring for my wife, but they’re also concerned with my emotional state of mind. They’re magnificent. The food was very good in the assisted living section.
Provider Response
Dear Bill, Thank you for your feedback. Your positive review is truly appreciated.
sandra75
5
|
December 22, 2015
i got a tour of spring-hills for my mom and i was really impressed with what i saw. The spring-hills decor is beautifully put together and the staff there is very friendly. i have not chose a place for dad yet but so far spring-hills is my top pick so far.
Provider Response
Dear Sandra, Thank you for your positive review. Best of luck making this difficult decision. Please don't hesitate to reach back out to us or visit again. We would love to have you and dad part of our Spring Hills family!
egoeas
5
|
December 15, 2015
I wanted to write about Spring Hills in Alexandria, VA where with the help of Howard Landron from caring.com I was able the find a perfect fit for my mother. The facility from the very start was full of a staff that made me feel that it was the right new home for my mother. I have to admit, however, that if not for the help of Howard Landron, I would not have been able to make that move with any confidence. From the very start Howard was informative, caring, and reassuringly confident in a way that eased the stress of the decision making process. He was truly a godsend throughout the extremely stressful process.
Provider Response
Thank you your recent review. We are happy to be the right fit for mom.
NinaH19
5
|
December 5, 2015
The process to send a close loved one to assisted living is always a difficult one, but the transition was made pleasant by the wonderful staff at Spring Hill Mount Vernon. The staff was amazingly transparent with the whole process and provided us with plenty of information. The tour of the building was spectacular. I have never been in such a facility that felt so homey and clean. We were able to look inside some of the rooms to get a feel for it and they were so well maintained and decorated. Each unit was a mini apartment. We got to see the activities that were provided for the residents along with the meal plan, and it made choosing this place so easy and stress free. I felt extremely comfortable leaving my mother in the care of this place and would recommend it to others without a doubt.
Provider Response
Thank you for your kind and positive review. We appreciate your recommendation!
Pb21
5
|
December 3, 2015
I toured this community earlier and was really impressed by the staff. Everyone is very Kind, friendly and respectful. I felt like I was right at home with the facility being clean and the food being healthy and delicious. My grandpa will be moving in, in the next couple weeks. Couldn't be happier about the decision
Provider Response
Thank you for your recent review. We are pleased you had a great experience and look forward to you all becoming part of our Spring Hills family!
SteveY
5
|
December 3, 2015
Such an excellent facility. Kind and caring staff. My father enjoys the food and I think the grounds and facility are well kept.
Provider Response
Thank you so much for your feedback. We appreciate your positive review.
StJans
5
|
December 3, 2015
The staff was very friendly which was a relief because other places were lacking in this department. We even got to eat there during lunch time and it was amazing to see that the food quality was superior to even what i make at home myself. The place was clean, brightly lit and seemed to have gone through new renovations. Keep up the good work!
Provider Response
Thank you for your positive review. We truly appreciate your feedback.
Margery1
3
|
October 28, 2015
At Spring Hills, residents were in wheelchairs and not talking, and I am not ready for that kind of community at all. We couldn't really interact with any of the residents; there were just a few at the tables finishing up their breakfasts, and they were all in wheelchairs. It was very clean. I only met the administrator, and he was very nice, gave us a great tour, and was just terrific. I am just not at that point yet.
Provider Response
Thank you for you kind feedback about our Executive Director. All reviews are greatly appreciated.
Just a friend for you
5
|
February 4, 2015
My friend moved into Spring Hills 3 months ago, and he really loves it there. He was at another place for about a year, and seemed to be in a spiral decline there, but at Spring Hills he has really perked up. He loves the food and the great selection of food too. The staff seem to genuinely care about the residents and the care show that. He enjoys The outings and social activities.
Provider Response
Thank you for your positive review and feedback. We truly appreciate it.
Aunt Judy Evans
4
|
January 8, 2015
I have been a resident here for 3 years. The apartments are roomy and comfortable and the food is top notch. I can't drive any more and like that the facility can provide transportation to nearby medical appointments. The staff are caring and try hard to make the residents' experiences good ones. They have lots of activities for those who want to participate.
Provider Response
Dear Aunt Judy Evans, Thank you for taking the time to review Spring Hills Mount Vernon. Your support and feedback are valuable to our team as we continue to meet your needs and work towards exceeding your exceptions.
FZev
5
|
January 5, 2015
I moved my Father into Spring Hill Mount Vernon several months ago. The staff is wonderful. They take great care of him, are very friendly, and truly care about his wellbeing. The facilities and activities are great as well and he loves the food (especially the French Fries). I couldn’t ask for better place for him.
Provider Response
Thank you for your positive review and support. We strive to exceed your expectations.
Caring9710250
4
|
April 30, 2014
The staff at Spring Hills of Mount Vernon are very nice and very helpful. The rooms are tiny. They have fewer residents, and they seem to have a few more activities going on. It seems to be a newer facility.
Provider Response
Caring4250
5
|
November 5, 2012
The staff of Spring Hills is very good, very friendly and not a bit lazy. The rooms are adequate.
Provider Response
Thank you for your positive feedback. We truly appreciate your review.
Alexandra973
5
|
June 25, 2012
I have moved my mother into this facility several months ago. The staff is really caring and attends to her every need. She loves the menu, which is very extensive comparing to other communities and enjoys the activities. Both the nursing and administrative staff are very responsive and eager to help. It has been a very smooth transition largely due to the helpfullnes of the staff. My mother was very anxious about moving to assisted living but the people there were waem and inviting and the personal concierge really ensured mom is happy and active. Thank you Spring Hills. Way to go.
Provider Response
Thank you so much for your kind words and positive review. We truly appreciate your feedback.
tryingtobehelpful
4
|
March 16, 2012
My brother moved here after a 4 month stay in a dreadful place in Stephens City (near Winchester). He is fairly independent, so he doesn't need a lot of care, so I can't comment on the level of care provided by the CNAs. However, from what I've seen, it is good. (Certainly I haven't heard anyone be mean!) Spring Hills is way, way better than my brother's former residence. He likes the fact that you can order from a menu, order as much as you like, and order sodas if you want. He also likes the fact that the food is served for several hours at a time rather than having to sit down to eat "supper" exactly at 5 every night as before. (Food was poor at other place - for example, supper consisted of a sandwich and soup, plus lemonade and dessert.) The staff seems great, his studio apartment is small but comfortable, and there are activities for him, although as a fairly young man, many don't appeal much to him. The community counselor takes him out to lunch every month or two, and the shuttle takes him to medical appointments. I didn't think we could afford Spring Hills, but the community counselor was terrific and worked with us so that we could. They involve me in formulating a care plan, which I like, and keep me informed of anything I should know. I feel that I can call them whenever necessary, and that I will get a response. Overall, I would rate this facility somewhere between a 4 and 5, although it is only the second assisted living facility I've visited, so I don't have a lot of experience with them (luckily!)
Provider Response
Thank you for the time you took to leave this review. We appreciate your kind words and your detailed feedback.
Get Expert Advice & Pricing Information
Submit to see cost information instantly if available. A Caring Family Advisor will contact you to provide free advice.
By clicking Request more info you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Services and Amenities of Spring Hills Mount Vernon in Alexandria, Virginia
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
- Accessible apartments
- Hoyer Lift
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
Dining
- Communal Dining
- Room Service
- Guest Meals
- Beverages provided
- Meals provided
- Snacks provided
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
- Activities staff
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Entertainment activities/programs
- Spiritual activities/programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
- Catholic Services
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Closet Space In Unit
- Individual Climate Controls
- Shower in unit
- Telephone Hookup
- Telephone In Unit
Staff Training & Qualifications
- Staff Trained in Ethics
- Reference Checks
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in behavior management
- Staff trained in client rights
- Staff trained in aging & mobility
- Staff Trained in First Aid
- Staff trained in Medication Management
Kitchen Types
- Kitchenette
Pets
- Pets
- Visiting pets allowed
Campus/Building Details
- Coffee Shop
- Convenient location
Financing & Payment Options
- Accepts Credit Card Payments
- Financial Aid
- Home Sale Assistance
- Rent And Care Fees
Guests
- Guest Parking
- Overnight Guests
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Computer Room
- Laundry facilities
Outside Amenities
- Garden
- Walking and Hiking Areas
Safety & Security
- Gated Facility
- Emergency Preparedness Procedures & Facilities
- Personal Medical Alert Systems
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Parking Options
- Parking Lot
Diet & Nutrition
- Diabetic
- Low Fat
- Low Salt
- Vegetarian Diet Available
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
- Group exercise
- Health & wellness activities/programs
- Life enrichment activities/programs
Health Services
- Hospice Care
- Medical Care
- Memory Care
- Medication Reminders
Languages
- English spoken
- Spanish Spoken
Personal Care
- Bathing Assistance
- Dressing Assistance
- Meal Preparation
- Cooking services
- Administer Medication
- Cueing & Redirection
- Feeding Assistance
- Grooming Assistance
- Mealtime Reminders
- Personal Care Reminders
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Specialized Staff
- Nurse on Staff (Part time)
Transportation & Shopping
- General Transportation Services
Companionship & Escort Assistance
- Escort Assistance
Additional Amenity Information
- Features: Library
- Technology: Emergency call system
- State Licenses: 1104029
State Licenses
State License: 1104029
Costs for Spring Hills Mount Vernon in Alexandria, Virginia
Memory Care
$4,900
Starting Price
Assisted Living
$4,500
Starting Price
Request a Tour
Tue
20
May
Wed
21
May
Thu
22
May
Select Tour Time
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Frequently Asked Questions
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.
