Spring Hills Mount Vernon

Offers Assisted Living and Memory Care

36 Reviews

2013, 2016, 2017

3709 Shannons Green Way

Alexandria

22309

Spring Hills Mount Vernon

https://d13iq96prksfh0.cloudfront.net/cdn/photos/329698/730x450%23.jpeg

4.2 36

Lecia 2022-05-20 I toured the assisted living of Spring Hills Mount Vernon. It was set up differently. They had the chef come out and talk to me. The chef had food and fed me, and it was good. The exercise people were there too with all kinds of things going on. They showed me what was happening there. I think they had beauty and a barbershop, too. It was just expensive. The person who gave the tour was very nice. My family was with me and they said it looked really nice. It was more updated and bigger than the other ones we've seen. I felt good about that place. I went to apply and get my funds and stuff going but I didn't have enough money because they kicked up the price. The pricing wasn't good. If these places would come down a little, they'd be more affordable for a lot more people. I visited this facility

5 5 1

sandriulli7 2022-01-26 Negligent care of my mom which prompted us to find another facility asap. Bare-bones and mostly rude staff. Poor communication from facility to family. Food not appealing. Overall just a poor experience, which was too bad since it seemed to start off so well! Lots of options out there in northern Virginia! Just sayin’ I am a friend or relative of a current/past resident

5 1 1

William Stark 2022-01-26 This place deserves 0 stars and it pains me to even give 1 star. I decided to move my mother into this place and this was the biggest mistake I made. They are understaffed and the residents are left to fend for themselves. I’ve found people slumped over dead asleep in the wheelchairs left in the hallways. The smell of feces fills all the floors and rooms as you walk by them. My mother was rarely bathed and when I’d go there Id bath her myself. They didn’t take care of changing her and did not disclose the fact she had open sores on her rear end that made it painful for her to sit . The management kept promising they’d look into the staffing nurses and things would be taken care of but that was all a lie. Look elsewhere for your Mom/Dad , this place is horrible. I am a friend or relative of a current/past resident

5 1 1

Jovan 2021-09-15 I toured Spring Hills Mount Vernon for my dad. It was very nice there. It's excellent in accommodating seniors. Activities were going on. They were doing some type of Mexican dessert. I didn't get to go into their session, but they were sitting around doing some type of meditation group, I'm not sure. But I saw the seniors laughing and interacting with each other. The rooms were very spacious. They were very nice and had just enough space for one person. I loved the layout. I liked the country kitchen, and I liked the sitting areas for the seniors. They have a lot of amenities there for them in the room. I also liked the way that the tubs have a bench built-in. The dining area was very handicap accessible. The lighting was nice, and I liked the seating and the menus. I liked that they have open lunch and dinner, meaning your relatives and loved ones can go down at any time between 11 and six and do their dinner and or lunch. I haven't spent the night there and I don't know what it's like after hours or when the executives are gone. But from what I've seen during business hours, I give it a four. I visited this facility

5 4 1

Regina 2021-06-25 My mother has moved into Spring Hills Mount Vernon. It is clean and nice. The people are very attentive and helpful. The rooms are very nice, and they are private rooms. She got a very nice room. There is a nice selection in the menu. I spoke with her today and she is extremely happy with the food. They have social activities, they have the restaurant, they have physical therapy, and occupational therapy, they have gardening, and they have a number of activities. I saw a couple of social activities. The price is reasonable. The staff is outstanding as far as the salesperson in arranging and facilitating my mother from the rehab to the assisted living facility. They went far beyond expectation. I can't say enough about the salesperson, the medical staff, and the nurses. I met the doctor over the phone, and she's very happy. I am a friend or relative of a current/past resident

5 4 1

Tram 2020-11-09 We liked Spring Hills Mount Vernon. The food was very good, we had lunch there, and they have a menu just like a restaurant where you have many choices. You go in, you sit down, and you select from the menu. The staff came in, sat with us while we were having our lunch, they talked very friendly, they told us their job, their responsibilities, and while touring they would introduce the other staff members we bumped into, and what they could do to help my aunt and uncle. It's an older facility, but it doesn't mean that it's bad, and the reason why we did not pick Mount Vernon was they did not have two-bedrooms, two-baths, and the cost. I visited this facility

5 5 1

Goldie 2019-12-02 My brother seems to be fitting in very well at Spring Hills Mount Vernon. At first, he was baffled, but now he is fitting in and he seems to be very happy. I haven't had any problems with the staff members. They are very nice. The gentleman that helped us get in was really nice. We are happy with my brother's room. The food is good. They have a variety of them. You get a menu and you can pick what you want to eat. They have table bowling and bingo. The one day that I was there they had music people come in to play music. They also have root beer float parties. It is a nice place. I am a friend or relative of a current/past resident

5 5 1

Jerry 2019-07-21 Spring Hills Mount Vernon was a very nice place, the food was delicious, and the people were courteous. It was very impressive, and I had lunch there. I liked the activities, the food, and lodgings. They had exercises, walking, and rides to places like Walmart and museums. I visited this facility

5 5 1

Simona 2018-09-29 Spring Hills Mount Vernon was clean and seemed well-organized. The woman who gave us the tour was very knowledgeable. The residents were engaged and doing activities. It seemed like a perfectly fine place. The dining area looked clean and organized. Everybody seemed to be enjoying the food. I visited this facility

5 4 1

John 2017-09-29 The location of Spring Hills Mount Vernon was very good. It was off a major highway, easy to get to, and in a residential area. It was a quiet place, but it wasn�t as clean as I hoped it would be. It's not really dirty, but it was an older place. The staff appeared very engaged with the residents but there were a lot of residents just sitting in wheelchairs, asleep. I noticed some residents playing checkers and chess, and some were reading in the common area. I visited this facility

5 3 1

Ray417104 2017-04-25 I visited Spring Hills Mount Vernon. The food was fair, and the dining area was fine. They had transportation. The rooms were small, but the price was reasonable. I visited this facility

5 4 1

Jay482518 2017-03-08 Spring Hills was a beautiful, clean facility with all kinds of activities available. The only reason that I didn’t select that one is because it’s too far away. I visited this facility

5 4 1

Liguori 2017-03-07 Spring Hills Mount Vernon was a very nice facility. However, the rooms would not have been to my cousin's liking. It was too far away from where she currently lived, and it was in a congested area. Visiting her would have been pretty much out of our way. She would have been much isolated there from her existing friends. I visited this facility

5 4 1

Robert388486 2017-02-09 Spring Hills Mount Vernon was very nice but too expensive. You get a lot of amenities, but they charge you a lot, and I don’t want to spend all my money. The facility and the rooms were both spacious and clean. There were many planned activities there so did not have to leave the premises. They had a common area, a movie room, and a place where a man could do shop work. They had a barber, a library, and even TV production where they produce their own TV programs. It was very nice, but it was too pricey for me. I visited this facility

5 4 1

Carolyn545280 2016-10-05 We thought Spring Hills was beautiful, and that’s where I really wanted Henry to go, but he got scared about that; it was too big for my brother. It was just so nice, clean, pretty, and shiny. I really liked that a lot. The rooms were spacious, and the setup of the whole home was just beautiful. I thought the people were very helpful and competent. I visited this facility

5 5 1

Pamela085247 2016-09-30 Spring Hills Mount Vernon was a nice place, and it seemed to have good care. I thought they had independent living option, but they don't. It was attractive for an assisted living place, and the staff seemed caring. It is located in a busy neighborhood with shopping places nearby. I visited this facility

5 4 1

Sonya058025 2016-08-18 We toured Spring Hills Mount Vernon, and the place was beautiful, but we are just not sure if they can afford it. There is nothing bad I can say about the place. It’s absolutely perfect for my sister and her husband. I visited this facility

5 5 1

Valerie30 2016-01-28 We are happy with Spring Hills Mount Vernon, but it was just too expensive. I have no problem with this facility. The rooms were nice. The whole place is very nice. They were always very attentive whenever I am there. They always make an effort to be friendly to the visitors, and the residents. The dining area, and the food were fine. The only thing I could say with their memory care is they could not take care of my mom the way that she needed to be taken care of at the price that we could afford. I am a friend or relative of a resident

5 4 1

Bill119289350 2016-01-27 Spring Hills is clean, the workers are outstanding, and not only loving and caring for my wife, but they’re also concerned with my emotional state of mind. They’re magnificent. The food was very good in the assisted living section. I am a friend or relative of a resident

5 5 1

sandra75 2015-12-22 i got a tour of spring-hills for my mom and i was really impressed with what i saw. The spring-hills decor is beautifully put together and the staff there is very friendly. i have not chose a place for dad yet but so far spring-hills is my top pick so far. I visited this facility

5 5 1

egoeas 2015-12-15 I wanted to write about Spring Hills in Alexandria, VA where with the help of Howard Landron from caring.com I was able the find a perfect fit for my mother. The facility from the very start was full of a staff that made me feel that it was the right new home for my mother. I have to admit, however, that if not for the help of Howard Landron, I would not have been able to make that move with any confidence. From the very start Howard was informative, caring, and reassuringly confident in a way that eased the stress of the decision making process. He was truly a godsend throughout the extremely stressful process. I visited this facility

5 5 1

NinaH19 2015-12-05 The process to send a close loved one to assisted living is always a difficult one, but the transition was made pleasant by the wonderful staff at Spring Hill Mount Vernon. The staff was amazingly transparent with the whole process and provided us with plenty of information. The tour of the building was spectacular. I have never been in such a facility that felt so homey and clean. We were able to look inside some of the rooms to get a feel for it and they were so well maintained and decorated. Each unit was a mini apartment. We got to see the activities that were provided for the residents along with the meal plan, and it made choosing this place so easy and stress free. I felt extremely comfortable leaving my mother in the care of this place and would recommend it to others without a doubt. I am a friend or relative of resident

5 5 1

Pb21 2015-12-03 I toured this community earlier and was really impressed by the staff. Everyone is very Kind, friendly and respectful. I felt like I was right at home with the facility being clean and the food being healthy and delicious. My grandpa will be moving in, in the next couple weeks. Couldn't be happier about the decision I visited this facility

5 5 1

SteveY 2015-12-03 Such an excellent facility. Kind and caring staff. My father enjoys the food and I think the grounds and facility are well kept. I am a friend or relative of resident

5 5 1

StJans 2015-12-03 The staff was very friendly which was a relief because other places were lacking in this department. We even got to eat there during lunch time and it was amazing to see that the food quality was superior to even what i make at home myself. The place was clean, brightly lit and seemed to have gone through new renovations. Keep up the good work! I am a friend or relative of resident

5 5 1

Margery1 2015-10-28 At Spring Hills, residents were in wheelchairs and not talking, and I am not ready for that kind of community at all. We couldn't really interact with any of the residents; there were just a few at the tables finishing up their breakfasts, and they were all in wheelchairs. It was very clean. I only met the administrator, and he was very nice, gave us a great tour, and was just terrific. I am just not at that point yet. I visited this facility

5 3 1

Just a friend for you 2015-02-03 My friend moved into Spring Hills 3 months ago, and he really loves it there. He was at another place for about a year, and seemed to be in a spiral decline there, but at Spring Hills he has really perked up. He loves the food and the great selection of food too. The staff seem to genuinely care about the residents and the care show that. He enjoys The outings and social activities. I am a friend or relative of resident

5 5 1

Aunt Judy Evans 2015-01-08 I have been a resident here for 3 years. The apartments are roomy and comfortable and the food is top notch. I can't drive any more and like that the facility can provide transportation to nearby medical appointments. The staff are caring and try hard to make the residents' experiences good ones. They have lots of activities for those who want to participate. I am/was a resident of this facility

5 4 1

FZev 2015-01-05 I moved my Father into Spring Hill Mount Vernon several months ago. The staff is wonderful. They take great care of him, are very friendly, and truly care about his wellbeing. The facilities and activities are great as well and he loves the food (especially the French Fries). I couldn’t ask for better place for him. I am a friend or relative of resident

5 5 1

Caring9710250 2014-04-29 The staff at Spring Hills of Mount Vernon are very nice and very helpful. The rooms are tiny. They have fewer residents, and they seem to have a few more activities going on. It seems to be a newer facility. I visited this facility

5 4 1

Caring4250 2012-11-05 The staff of Spring Hills is very good, very friendly and not a bit lazy. The rooms are adequate. I am a friend or relative of a resident

5 5 1

Alexandra973 2012-06-25 I have moved my mother into this facility several months ago. The staff is really caring and attends to her every need. She loves the menu, which is very extensive comparing to other communities and enjoys the activities. Both the nursing and administrative staff are very responsive and eager to help. It has been a very smooth transition largely due to the helpfullnes of the staff. My mother was very anxious about moving to assisted living but the people there were waem and inviting and the personal concierge really ensured mom is happy and active. Thank you Spring Hills. Way to go. I am a friend or relative of resident

5 5 1

tryingtobehelpful 2012-03-15 My brother moved here after a 4 month stay in a dreadful place in Stephens City (near Winchester). He is fairly independent, so he doesn't need a lot of care, so I can't comment on the level of care provided by the CNAs. However, from what I've seen, it is good. (Certainly I haven't heard anyone be mean!) Spring Hills is way, way better than my brother's former residence. He likes the fact that you can order from a menu, order as much as you like, and order sodas if you want. He also likes the fact that the food is served for several hours at a time rather than having to sit down to eat "supper" exactly at 5 every night as before. (Food was poor at other place - for example, supper consisted of a sandwich and soup, plus lemonade and dessert.) The staff seems great, his studio apartment is small but comfortable, and there are activities for him, although as a fairly young man, many don't appeal much to him. The community counselor takes him out to lunch every month or two, and the shuttle takes him to medical appointments. I didn't think we could afford Spring Hills, but the community counselor was terrific and worked with us so that we could. They involve me in formulating a care plan, which I like, and keep me informed of anything I should know. I feel that I can call them whenever necessary, and that I will get a response. Overall, I would rate this facility somewhere between a 4 and 5, although it is only the second assisted living facility I've visited, so I don't have a lot of experience with them (luckily!) I am a friend or relative of resident

5 4 1

GSM 2023-03-27 This facility is not good. My family was in the memory care unit there and had numerous unattended falls and delays in medical attention. No one deserves to experience what my family member experienced. An investigation by Virginia DSS can be found on the public notification website. I am a friend or relative of a current/past resident

5 1 1

Donna 2021-08-10 My mom is at Spring Hills Mount Vernon for memory care. So far, they have been a very caring community. My mother loves it there and we're glad we made the choice. We got one of the larger rooms for her. So, she's got a bedroom, a nice bathroom. She enjoys walking in the garden. She did a cooking class the other day so it gives her a chance to be social and have some fun. She seems to enjoy the food too. She has no complaints in that department. I am a friend or relative of a current/past resident

5 4 1

David 2020-01-01 My father has moved into Spring Hills Mount Vernon. It's an excellent place. The staff is very nice and personable. It's well kept, clean, and organized. He's comfortable there. They got him involved in Bingo, they got him active in their daily activities, and they had movies. I had lunch and dinner there, and the food was always good. Everything is great it's like a 5-star resort, but it felt homey. I am a friend or relative of a current/past resident

5 5 1

3709 Shannons Green Way, Alexandria, VA 22309

Call (800) 385-2527

2013, 2016, 2017

Spring Hills Mount Vernon (800) 385-2527

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Reviews of Spring Hills Mount Vernon

36 Reviews Write a review

Food

(8 Reviews)

Staff

(13 Reviews)

Facility

(12 Reviews)

Activities

(6 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for Spring Hills Mount Vernon

May 20, 2022

By Lecia

I visited this facility

I toured the assisted living of Spring Hills Mount Vernon. It was set up differently. They had the chef come out and talk to me. The chef had food and fed me, and it was good. The exercise people were there too with all kinds of things going on. They showed me what was happening there. I think they had beauty and a barbershop, too. It was just expensive. The person who gave the tour was very nice. My family was with me and they said it looked really nice. It was more updated and bigger than the other ones we've seen. I felt good about that place. I went to apply and get my funds and stuff going but I didn't have enough money because they kicked up the price. The pricing wasn't good. If these places would come down a little, they'd be more affordable for a lot more people.

Provider Response

Dear Lecia, Thank you so much for your recent review. We truly value your positive feedback and share your concerns about pricing with the team.

January 26, 2022

By sandriulli7

I am a friend or relative of a current/past resident

Negligent care of my mom which prompted us to find another facility asap. Bare-bones and mostly rude staff. Poor communication from facility to family. Food not appealing. Overall just a poor experience, which was too bad since it seemed to start off so well! Lots of options out there in northern Virginia! Just sayin’

Provider Response

Thank you for your review. We appreciate all feedback to make improvements where possible. Please email us at info@springhills.com so we can learn more.

January 26, 2022

By William Stark

I am a friend or relative of a current/past resident

This place deserves 0 stars and it pains me to even give 1 star. I decided to move my mother into this place and this was the biggest mistake I made. They are understaffed and the residents are left to fend for themselves. I’ve found people slumped over dead asleep in the wheelchairs left in the hallways. The smell of feces fills all the floors and rooms as you walk by them. My mother was rarely bathed and when I’d go there Id bath her myself. They didn’t take care of changing her and did not disclose the fact she had open sores on her rear end that made it painful for her to sit . The management kept promising they’d look into the staffing nurses and things would be taken care of but that was all a lie. Look elsewhere for your Mom/Dad , this place is horrible.

Provider Response

Dear William, Thank you for your review. We are deeply saddened and disappointed in your experience. Please email us with the best number to reach you so we can learn more.

September 15, 2021

By Jovan

I visited this facility

I toured Spring Hills Mount Vernon for my dad. It was very nice there. It's excellent in accommodating seniors. Activities were going on. They were doing some type of Mexican dessert. I didn't get to go into their session, but they were sitting around doing some type of meditation group, I'm not sure. But I saw the seniors laughing and interacting with each other. The rooms were very spacious. They were very nice and had just enough space for one person. I loved the layout. I liked the country kitchen, and I liked the sitting areas for the seniors. They have a lot of amenities there for them in the room. I also liked the way that the tubs have a bench built-in. The dining area was very handicap accessible. The lighting was nice, and I liked the seating and the menus. I liked that they have open lunch and dinner, meaning your relatives and loved ones can go down at any time between 11 and six and do their dinner and or lunch. I haven't spent the night there and I don't know what it's like after hours or when the executives are gone. But from what I've seen during business hours, I give it a four.

Provider Response

Dear Jovan, Thank you so much for your detailed review. We appreciate your kind words and feedback.

June 25, 2021

By Regina

I am a friend or relative of a current/past resident

My mother has moved into Spring Hills Mount Vernon. It is clean and nice. The people are very attentive and helpful. The rooms are very nice, and they are private rooms. She got a very nice room. There is a nice selection in the menu. I spoke with her today and she is extremely happy with the food. They have social activities, they have the restaurant, they have physical therapy, and occupational therapy, they have gardening, and they have a number of activities. I saw a couple of social activities. The price is reasonable. The staff is outstanding as far as the salesperson in arranging and facilitating my mother from the rehab to the assisted living facility. They went far beyond expectation. I can't say enough about the salesperson, the medical staff, and the nurses. I met the doctor over the phone, and she's very happy.

Provider Response

Dear Regina, Thank you so much for sharing your experience. We appreciate the time you took to write a positive review. The team appreciates your support and we hope it helps others looking for assisted living in Mount Vernon, VA.

November 09, 2020

By Tram

I visited this facility

We liked Spring Hills Mount Vernon. The food was very good, we had lunch there, and they have a menu just like a restaurant where you have many choices. You go in, you sit down, and you select from the menu. The staff came in, sat with us while we were having our lunch, they talked very friendly, they told us their job, their responsibilities, and while touring they would introduce the other staff members we bumped into, and what they could do to help my aunt and uncle. It's an older facility, but it doesn't mean that it's bad, and the reason why we did not pick Mount Vernon was they did not have two-bedrooms, two-baths, and the cost.

Provider Response

Dear Tram, We do appreciate the time you took to give us feedback ad leave us a kind review. We do wish you luck, finding the right fit for your family.

December 02, 2019

By Goldie

I am a friend or relative of a current/past resident

My brother seems to be fitting in very well at Spring Hills Mount Vernon. At first, he was baffled, but now he is fitting in and he seems to be very happy. I haven't had any problems with the staff members. They are very nice. The gentleman that helped us get in was really nice. We are happy with my brother's room. The food is good. They have a variety of them. You get a menu and you can pick what you want to eat. They have table bowling and bingo. The one day that I was there they had music people come in to play music. They also have root beer float parties. It is a nice place.

Provider Response

Dear Goldie, Thank you so for your kind review. We are sure this will help future families looking for care.

July 21, 2019

By Jerry

I visited this facility

Spring Hills Mount Vernon was a very nice place, the food was delicious, and the people were courteous. It was very impressive, and I had lunch there. I liked the activities, the food, and lodgings. They had exercises, walking, and rides to places like Walmart and museums.

Provider Response

Dear Jerry, Thank you so much for taking the time to review our community. We appreciate your positive feedback!

September 29, 2018

By Simona

I visited this facility

Spring Hills Mount Vernon was clean and seemed well-organized. The woman who gave us the tour was very knowledgeable. The residents were engaged and doing activities. It seemed like a perfectly fine place. The dining area looked clean and organized. Everybody seemed to be enjoying the food.

Provider Response

Dear Simona, Thank you so much for leaving us a review. We appreciate your positive feedback!

September 29, 2017

By John

I visited this facility

The location of Spring Hills Mount Vernon was very good. It was off a major highway, easy to get to, and in a residential area. It was a quiet place, but it wasn�t as clean as I hoped it would be. It's not really dirty, but it was an older place. The staff appeared very engaged with the residents but there were a lot of residents just sitting in wheelchairs, asleep. I noticed some residents playing checkers and chess, and some were reading in the common area.

Provider Response

Thank you for your review. We appreciate all feedback. This will be shared with our team as we strive to exceed expectations at all times.

April 25, 2017

By Ray417104

I visited this facility

I visited Spring Hills Mount Vernon. The food was fair, and the dining area was fine. They had transportation. The rooms were small, but the price was reasonable.

Provider Response

Thank you for your kind review. We appreciate your time.

March 08, 2017

By Jay482518

I visited this facility

Spring Hills was a beautiful, clean facility with all kinds of activities available. The only reason that I didn’t select that one is because it’s too far away.

Provider Response

Thank you for your positive review. We appreciate the time you took to offer us feedback. Best of luck to you and your family.

March 07, 2017

By Liguori

I visited this facility

Spring Hills Mount Vernon was a very nice facility. However, the rooms would not have been to my cousin's liking. It was too far away from where she currently lived, and it was in a congested area. Visiting her would have been pretty much out of our way. She would have been much isolated there from her existing friends.

Provider Response

Thank you for your feedback. We do appreciate the time you took to leave a review. Best wishes to you.

February 09, 2017

By Robert388486

I visited this facility

Spring Hills Mount Vernon was very nice but too expensive. You get a lot of amenities, but they charge you a lot, and I don’t want to spend all my money. The facility and the rooms were both spacious and clean. There were many planned activities there so did not have to leave the premises. They had a common area, a movie room, and a place where a man could do shop work. They had a barber, a library, and even TV production where they produce their own TV programs. It was very nice, but it was too pricey for me.

Provider Response

Thank you for your feedback. We appreciate all reviews to better serve our residents and their families.

October 05, 2016

By Carolyn545280

I visited this facility

We thought Spring Hills was beautiful, and that’s where I really wanted Henry to go, but he got scared about that; it was too big for my brother. It was just so nice, clean, pretty, and shiny. I really liked that a lot. The rooms were spacious, and the setup of the whole home was just beautiful. I thought the people were very helpful and competent.

Provider Response

Dear Carolyn, Thank you for taking the time to write a review. We wish you the best of luck finding the right fit for your brother. Please re-contact us should he change his mind.

September 30, 2016

By Pamela085247

I visited this facility

Spring Hills Mount Vernon was a nice place, and it seemed to have good care. I thought they had independent living option, but they don't. It was attractive for an assisted living place, and the staff seemed caring. It is located in a busy neighborhood with shopping places nearby.

Provider Response

Thank you for your positive review. We appreciate your feedback.

August 18, 2016

By Sonya058025

I visited this facility

We toured Spring Hills Mount Vernon, and the place was beautiful, but we are just not sure if they can afford it. There is nothing bad I can say about the place. It’s absolutely perfect for my sister and her husband.

Provider Response

Thank you for your positive review. We truly appreciate your feedback!

January 28, 2016

By Valerie30

I am a friend or relative of a resident

We are happy with Spring Hills Mount Vernon, but it was just too expensive. I have no problem with this facility. The rooms were nice. The whole place is very nice. They were always very attentive whenever I am there. They always make an effort to be friendly to the visitors, and the residents. The dining area, and the food were fine. The only thing I could say with their memory care is they could not take care of my mom the way that she needed to be taken care of at the price that we could afford.

Provider Response

Thank you for your positive review. We truly appreciate your feedback.

January 27, 2016

By Bill119289350

I am a friend or relative of a resident

Spring Hills is clean, the workers are outstanding, and not only loving and caring for my wife, but they’re also concerned with my emotional state of mind. They’re magnificent. The food was very good in the assisted living section.

Provider Response

Dear Bill, Thank you for your feedback. Your positive review is truly appreciated.

December 22, 2015

By sandra75

I visited this facility

i got a tour of spring-hills for my mom and i was really impressed with what i saw. The spring-hills decor is beautifully put together and the staff there is very friendly. i have not chose a place for dad yet but so far spring-hills is my top pick so far.

Provider Response

Dear Sandra, Thank you for your positive review. Best of luck making this difficult decision. Please don't hesitate to reach back out to us or visit again. We would love to have you and dad part of our Spring Hills family!

December 15, 2015

By egoeas

I visited this facility

I wanted to write about Spring Hills in Alexandria, VA where with the help of Howard Landron from caring.com I was able the find a perfect fit for my mother. The facility from the very start was full of a staff that made me feel that it was the right new home for my mother. I have to admit, however, that if not for the help of Howard Landron, I would not have been able to make that move with any confidence. From the very start Howard was informative, caring, and reassuringly confident in a way that eased the stress of the decision making process. He was truly a godsend throughout the extremely stressful process.

Provider Response

Thank you your recent review. We are happy to be the right fit for mom.

December 05, 2015

By NinaH19

I am a friend or relative of resident

The process to send a close loved one to assisted living is always a difficult one, but the transition was made pleasant by the wonderful staff at Spring Hill Mount Vernon. The staff was amazingly transparent with the whole process and provided us with plenty of information. The tour of the building was spectacular. I have never been in such a facility that felt so homey and clean. We were able to look inside some of the rooms to get a feel for it and they were so well maintained and decorated. Each unit was a mini apartment. We got to see the activities that were provided for the residents along with the meal plan, and it made choosing this place so easy and stress free. I felt extremely comfortable leaving my mother in the care of this place and would recommend it to others without a doubt.

Provider Response

Thank you for your kind and positive review. We appreciate your recommendation!

December 03, 2015

By Pb21

I visited this facility

I toured this community earlier and was really impressed by the staff. Everyone is very Kind, friendly and respectful. I felt like I was right at home with the facility being clean and the food being healthy and delicious. My grandpa will be moving in, in the next couple weeks. Couldn't be happier about the decision

Provider Response

Thank you for your recent review. We are pleased you had a great experience and look forward to you all becoming part of our Spring Hills family!

December 03, 2015

By SteveY

I am a friend or relative of resident

Such an excellent facility. Kind and caring staff. My father enjoys the food and I think the grounds and facility are well kept.

Provider Response

Thank you so much for your feedback. We appreciate your positive review.

December 03, 2015

By StJans

I am a friend or relative of resident

The staff was very friendly which was a relief because other places were lacking in this department. We even got to eat there during lunch time and it was amazing to see that the food quality was superior to even what i make at home myself. The place was clean, brightly lit and seemed to have gone through new renovations. Keep up the good work!

Provider Response

Thank you for your positive review. We truly appreciate your feedback.

October 28, 2015

By Margery1

I visited this facility

At Spring Hills, residents were in wheelchairs and not talking, and I am not ready for that kind of community at all. We couldn't really interact with any of the residents; there were just a few at the tables finishing up their breakfasts, and they were all in wheelchairs. It was very clean. I only met the administrator, and he was very nice, gave us a great tour, and was just terrific. I am just not at that point yet.

Provider Response

Thank you for you kind feedback about our Executive Director. All reviews are greatly appreciated.

February 03, 2015

By Just a friend for you

I am a friend or relative of resident

My friend moved into Spring Hills 3 months ago, and he really loves it there. He was at another place for about a year, and seemed to be in a spiral decline there, but at Spring Hills he has really perked up. He loves the food and the great selection of food too. The staff seem to genuinely care about the residents and the care show that. He enjoys The outings and social activities.

Provider Response

Thank you for your positive review and feedback. We truly appreciate it.

January 08, 2015

By Aunt Judy Evans

I am/was a resident of this facility

I have been a resident here for 3 years. The apartments are roomy and comfortable and the food is top notch. I can't drive any more and like that the facility can provide transportation to nearby medical appointments. The staff are caring and try hard to make the residents' experiences good ones. They have lots of activities for those who want to participate.

Provider Response

Dear Aunt Judy Evans, Thank you for taking the time to review Spring Hills Mount Vernon. Your support and feedback are valuable to our team as we continue to meet your needs and work towards exceeding your exceptions.

January 05, 2015

By FZev

I am a friend or relative of resident

I moved my Father into Spring Hill Mount Vernon several months ago. The staff is wonderful. They take great care of him, are very friendly, and truly care about his wellbeing. The facilities and activities are great as well and he loves the food (especially the French Fries). I couldn’t ask for better place for him.

Provider Response

Thank you for your positive review and support. We strive to exceed your expectations.

April 29, 2014

By Caring9710250

I visited this facility

The staff at Spring Hills of Mount Vernon are very nice and very helpful. The rooms are tiny. They have fewer residents, and they seem to have a few more activities going on. It seems to be a newer facility.

Provider Response

Thank you for your positve. We aspire to engage our residnets and encourage socialization with spacious common areas. We appreciate your feedback.

November 05, 2012

By Caring4250

I am a friend or relative of a resident

The staff of Spring Hills is very good, very friendly and not a bit lazy. The rooms are adequate.

Provider Response

Thank you for your positive feedback. We truly appreciate your review.

June 25, 2012

By Alexandra973

I am a friend or relative of resident

I have moved my mother into this facility several months ago. The staff is really caring and attends to her every need. She loves the menu, which is very extensive comparing to other communities and enjoys the activities. Both the nursing and administrative staff are very responsive and eager to help. It has been a very smooth transition largely due to the helpfullnes of the staff. My mother was very anxious about moving to assisted living but the people there were waem and inviting and the personal concierge really ensured mom is happy and active. Thank you Spring Hills. Way to go.

Provider Response

Thank you so much for your kind words and positive review. We truly appreciate your feedback.

March 15, 2012

By tryingtobehelpful

I am a friend or relative of resident

My brother moved here after a 4 month stay in a dreadful place in Stephens City (near Winchester). He is fairly independent, so he doesn't need a lot of care, so I can't comment on the level of care provided by the CNAs. However, from what I've seen, it is good. (Certainly I haven't heard anyone be mean!) Spring Hills is way, way better than my brother's former residence. He likes the fact that you can order from a menu, order as much as you like, and order sodas if you want. He also likes the fact that the food is served for several hours at a time rather than having to sit down to eat "supper" exactly at 5 every night as before. (Food was poor at other place - for example, supper consisted of a sandwich and soup, plus lemonade and dessert.) The staff seems great, his studio apartment is small but comfortable, and there are activities for him, although as a fairly young man, many don't appeal much to him. The community counselor takes him out to lunch every month or two, and the shuttle takes him to medical appointments. I didn't think we could afford Spring Hills, but the community counselor was terrific and worked with us so that we could. They involve me in formulating a care plan, which I like, and keep me informed of anything I should know. I feel that I can call them whenever necessary, and that I will get a response. Overall, I would rate this facility somewhere between a 4 and 5, although it is only the second assisted living facility I've visited, so I don't have a lot of experience with them (luckily!)

Provider Response

Thank you for the time you took to leave this review. We appreciate your kind words and your detailed feedback.

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Memory Care Reviews for Spring Hills Mount Vernon

March 27, 2023

By GSM

I am a friend or relative of a current/past resident

This facility is not good. My family was in the memory care unit there and had numerous unattended falls and delays in medical attention. No one deserves to experience what my family member experienced. An investigation by Virginia DSS can be found on the public notification website.

Provider Response

Dear GSM, Thank you for your review. We are sorry to hear about your experience and would like to learn more. Please email us.

August 10, 2021

By Donna

I am a friend or relative of a current/past resident

My mom is at Spring Hills Mount Vernon for memory care. So far, they have been a very caring community. My mother loves it there and we're glad we made the choice. We got one of the larger rooms for her. So, she's got a bedroom, a nice bathroom. She enjoys walking in the garden. She did a cooking class the other day so it gives her a chance to be social and have some fun. She seems to enjoy the food too. She has no complaints in that department.

Provider Response

Dear Donna, Thank you so much for your feedback. We appreciate your positive review.

January 01, 2020

By David

I am a friend or relative of a current/past resident

My father has moved into Spring Hills Mount Vernon. It's an excellent place. The staff is very nice and personable. It's well kept, clean, and organized. He's comfortable there. They got him involved in Bingo, they got him active in their daily activities, and they had movies. I had lunch and dinner there, and the food was always good. Everything is great it's like a 5-star resort, but it felt homey.

Provider Response

Dear David, Thank you so much for your positive review! We appreciate your support as we are sure that it will help other families in the future.

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Questions about Spring Hills Mount Vernon

What ongoing training does the staff receive in dementia care?

We have continued education in areas such as dementia, Alzheimer's, Parkinson's. As well as Person Centered Care.

Describe the overall population of assisted living residents at Spring Hills Mount Vernon. What is their average age? What are their favorite things to do?

We have a large range of residents: from independent to hospice if needed. We have over 90% of residents who are involved with activities weekly. They love the social calendars we offer, and especially our Farm-to-Table approach to dining. We have OVER 25 options for each meal.

What programs or activities does Spring Hills Mount Vernon offer to enrich residents' well-being?

We have outings such as picnics, scenic rides and trips to a variety of restaurants. SingFit Music Therapy is a favorite, but when musical performers visit to play live music from varies genres, they really are entertained. Various activity types include: social, exercise, creative, spiritual, sensory, cognitive, empowerment, and Signature Touches.

What places are near Spring Hills Mount Vernon or within walking distance for assisted living residents to enjoy?

There are a ton of restaurants nearby as well as shopping options such as Costco, Walmart, Michaels, Target, and more! We are also approximately only one mile from emergency responders: fire and police departments, and INOVA Mt. Vernon Hospital.

What transportation services does Spring Hills Mount Vernon offer to assisted living residents?

We can assist with errands and doctor appointments on scheduled days.

What makes the chef or dining program at Spring Hills Mount Vernon exceptional? What kind of menu can assisted living residents expect?

They love the social calendars we offer, and especially our Farm-to-Table approach to dining. We have OVER 25 options for each meal. We also offer modified diets such as heart health, low salt, pureed, vegetarian.. just to name a few.

What safety features or security measures does Spring Hills Mount Vernon offer to assisted living residents?

We have wander guards available for those that may exit seek, as well as pendants that will alert the care team if there is a need; they also have microchips so that we can locate them on the property as well.

How does Spring Hills Mount Vernon keep residents' families informed about their loved ones?

We use LifeLoop to communicate information to residents and families.

What is the care staff-to-resident ratio at Spring Hills Mount Vernon during daytime and nighttime hours?

Varies based on the acuity levels of our current residents. We do have nurses 24/7 on the property.

If Spring Hills Mount Vernon accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do accepts pets, and have a gated courtyard, as well as several walking areas in front as well.

What ongoing senior care training does the staff receive?

The staff has continued education required monthly.

How many staffers are on duty in the daytime and overnight?

Varies based on acuity levels and current care needs.

What safety features or security measures does Spring Hills Mount Vernon provide to protect residents who wander?

We have wander guards available for those that may exit seek. We also offer suites in our secured Memory Care unity.

What programs or activities does Spring Hills Mount Vernon offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have a separate and specific calendar for our residents who reside in our secured Memory Care Unit. Music Therapy and Sensory focused events are their favorites.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our Direct of Resident Care completes the assessments prior to move in, then again in 30 days after move in to help develop their Individual Service Plan. Once admitted we can reassess when there is a change in condition or every six months.

What techniques does Spring Hills Mount Vernon use to support memory care residents during mealtimes?

We use colored dishes to assist with vision concerns, as well as weighted silverware. We can also assist with feeding when needed.

How does Spring Hills Mount Vernon keep residents' families informed about their loved ones' health?

We have a Director of Resident Care and Nurses available 24/7. We also offer care plan meetings.

Describe the neighborhood around Spring Hills Mount Vernon. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a neighborhood of residential townhouses.

Is Spring Hills Mount Vernon affiliated with a hospital if more care is needed?

We have a number of hospitals and rehabs that are our care partners.

Costs for Spring Hills Mount Vernon in Alexandria, Virginia

Cost of Assisted Living

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Services and Amenities of Spring Hills Mount Vernon in Alexandria, Virginia

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $5500/month
Memory Care Starting At: $5500/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Coffee Shop
Party Space
Tv Room
Garden And Patio
Resident Parking
Features Extra: Library

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Arts And Crafts

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financial Aid

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Languages

English

General

Minimum Age: 50
Pets: Yes

Range of services

Physical Therapy

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About Spring Hills Mount Vernon in Alexandria, Virginia

Residents of Spring Hills Mount Vernon assisted living in the Mount Vernon and Alexandria areas of Northern Virginia, enjoy spacious private apartment suites, fine dining, personalized services, and a wide selection of activities that reflect their interests. Our distinctive approach to assisted living and holistic care, together with our outstanding senior housing, allows residents to live as independently and as vibrantly as possible.

Spring Hills Mount Vernon is located in historic Alexandria, Virginia. Founded in 1749, Alexandria celebrates a rich heritage while offering modern fun and recreation.

Discover America's first home which is located only 2.5 miles from Spring Hills Mount Vernon. Mount Vernon was the beloved home of George and Martha Washington from the time of their marriage in 1759 until General Washington's death in 1799. Visitors are invited to tour the Mansion house and more than a dozen outbuildings including the slave quarters, kitchen, stables, and greenhouse. After a stroll through the estate you can enjoy delicious regional and colonial cuisine for lunch or dinner at the Mount Vernon Inn Restaurant by candlelight and served by colonial-costumed servers.

Only 6.5 miles north of Spring Hills you can enjoy a wide array of great restaurants and shops in Old Town Alexandria. Old Town Alexandria is a quaint historic town just on the other side of the Potomac River from Washington, DC. Dating back to 1749, Alexandria's riverfront was an important colonial port during colonial, revolutionary and Civil War periods. Today Old Town Alexandria is a revitalized waterfront with cobblestone streets, colonial houses and churches, museums, shops and restaurants. There are a variety of fun guided tours of Old Town Alexandria available including cruises on the Potomac River, horse drawn carriage rides, ghost tours, and historic walking tours.

From its iconic monuments and buildings to its historic neighborhoods and free museums, Washington, DC offers so many interesting attractions, which is only 12.5 miles from Spring Hills Mount Vernon. Consider a tour of the White House Visitor's Center, a wealth of information about one of the most powerful symbols of American history and politics. From there you can make your way to a number of moving tributes, including the Vietnam War Memorial, the Jefferson Memorial and the Lincoln Memorial. D.C. is especially known for its museums. From the Holocaust to the history of space exploration and from dinosaurs to international spies, there is a museum for almost every area of interest, with many offering free admission. Great shopping, restaurants and Colonial architecture can be found in Georgetown. And The Mall, a slice of greenery in the center of town surrounded by the buildings of the Smithsonian, is the perfect place to grab a hot dog, relax and take in the sights an d sounds of this lively and influential city.

For the sports enthusiasts there is always a professional sporting event to attend. You can catch a Washington Redskins, Capitals, Nationals or Wizards game at varying times of the year. If sporting events are not your thing you can catch a street fair, festival or shows at the local theater which are plentiful all year round.

You can get to all of these locations by boarding the Spring Hills bus, taxi, train/metro, local bus or boat. We encourage all of our residents and families to take advantage of all there is to see and do in this historical area of ours.

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Services and Amenities of Spring Hills Mount Vernon in Alexandria, Virginia

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Languages

General

Range of services

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