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Westminster Canterbury Richmond

1600 Westbrook Ave., Richmond, VA 23227

(855) 638-0838 (Caring Family Advisor™)

4.4

(10 reviews)

Offers Continuing Care Communities, Nursing Homes, and Assisted Living

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Reviews of Westminster Canterbury Richmond in Richmond, Virginia

4.4

(10 reviews)

  • Facility

    3.0

  • Staff

    3.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    3.0

ultrasoundjoe

1

January 20, 2023

I am a friend or relative of a current/past resident

This facility doesn’t treat people with respect and to get someone to answer a phone after 5:30pm, even in an emergency, is impossible for me to do. I’m very displeased and would not recommend this facility to anyone. Director, social worker and charge nurse all have full voicemails and there isn’t a human available through the phone. Unreal.

Virginia

5

February 19, 2020

I am a friend or relative of a current/past resident

My mother-in-law lives in Westminster-Canterbury Richmond, which is larger and more formal than the other places I have visited. This community has so many people. They have groups that thrive, and it's like everyone finds their niche and plugs into it. It's easier to find a group that you belong to when there's more of them. Their facilities are top-notch, but the cost there is prohibitive. The people are always coming and going. I have dined there many times (we had Christmas and Thanksgiving there), and their food is phenomenal; it's like staying at the Homestead or Greenbrier. It's a good situation for the residents. I have not seen anyone at this community that's not thriving.

A Reviewer

5

September 30, 2017

I am a friend or relative of a current/past resident

Our tour at Westminster Canterbury was great. It's just too big and too expensive for what we wanted. The rooms were very adequate size-wise. They had studios, 1- and 2-bedrooms, cottages, and all kinds of housing. It's a huge place with a lot of people so the amenities are great and everything is in a larger and better scale to cater to more people.

Sarah321761

5

March 30, 2017

I am a friend or relative of a current/past resident

Westminster Canterbury Richmond is a good place. It is a very expanded community, so the residents have to walk long distances to go from one activity to another, which is good for their health. It is a little bit exclusive, and it's very popular with residents from certain neighborhoods in Richmond, so they feel like they are still in the same community seeing all the familiar faces in this senior living place. They bring in performances in their auditorium like Richmond Ballet, the Richmond Symphony, and the Virginia Opera so the residents don’t always have to go to the theaters to witness these performances. They’ve also got in Cirque du Soleil, Hawaiian dancers, and guest speakers on a large scale. The place has a more formal dining room and a café, and for those, you have to pay additional cost.

vamark1

5

July 10, 2016

I visited this facility

The people at Westminster were very friendly, good to their employees, and the employees were good to the residents. They had nice programs, including educational programs which I would be interested in. It’s like a whole city in one big building. The Richmond Symphony comes quite frequently and the opera, which I am very interested in. They have all kinds of exercise programs and a wonderful exercise room. For my husband, they have an art studio, wood working, and everything else imaginable. We were very pleased with it.

Caring107513450

5

March 12, 2015

I am a friend or relative of a resident

Westminster Canterbury is excellent; the room is decorated really nicely with a pretty carpet. The staff is very nice, smiling, and friendly too. They have a lot of activities for the residents. They have a swimming pool, arts and crafts, exercise classes, choirs, and an auditorium where they have shows and plays.

Barbara63218650

5

February 1, 2014

I visited this facility

Westminster-Canterbury was spectacular. It was like a college campus and everything was high level including the activities, décor and food. I only went to my friend's room and it was lovely. The staff were very friendly. And this facility was certainly at the top.

Pony Pasture

3

May 3, 2012

I am a friend or relative of a resident

Buildings were kept up fairly well, but a rash of room fires some years back made us cautious. Food preparation staff were negligent (lost a wire bread bag twist tie in food, which was served to guest). Staff seemed dutiful enough but far from enthusiastic.

Penelope1

5

August 10, 2011

I visited this facility

This place is lovely. A friend of mine lives here with her husband and I have visited multiple times. They have a lovely two bedroom apartment that also has an office/study. I have eaten lunch in the beautiful dining room and the food is delicious. They also have a pharmacy, beauty salon, pool, workout area and professional trainers. My friend has Parkinson's disease and she has a special workout program designed for her. They also have a very active social life there as there is always a cocktail party somewhere. There residents are ultra friendly and the staff is too. They seem to genuinely like working there. This is the Lexus of facilities in this area.

WalkerClerk

5

June 22, 2011

I am a friend or relative of resident

I have many friends who made the move to Westminster-Canterbury, a continuing care retirement community located just outside the city of Richmond. Over the years I have spent quite a bit of time visiting and participating in many of their events and activities. When the time comes to make a move to assisted living, I hope that I will be able to move into one of their apartments. Westminster-Canterbury is one of the more prestigious assisted living facilities in the area. Because of how it operates, residents must invest a considerable amount of money in an apartment and then pay a pricey monthly maintenance fee. In return, they are guaranteed perpetual care at Westminster-Canterbury, which includes any necessary moves to their nursing facility or dementia care unit. As a continuing care retirement community, you get ""care for life"" when you make your initial down payment and buy-in. Westminster-Canterbury recently underwent a major renovation, adding hundreds of new apartment units and renovating the older buildings and facilities. The result is a beautiful campus which provides residents with everything they need on-site. A state-of-the-art theater hosts concerts and plays, and the swimming pool can be used for recreation as well as therapeutic exercises. The heart of Westminster-Canterbury, however, is its care. Residents in the assisted living complex are pampered by the staff and given many choices in how they choose to spend their days and evenings. While on-demand assistance is available 24/7, many residents are more independent and can choose whether to eat in their room, in the elegant dining room, or at one of the many snack bars or cafeterias. The nurses are always present, yet they quietly blend into the atmosphere, making the facility seem less like a nursing home and more like a college dormitory. Living at Westminster-Canterbury is only for those who have enough money to make the initial investment and continue to pay hefty monthly fees; yet, living there provides peace of mind for both the resident and their family. Every one of my friends is happy there. They feel relieved that help is only a call button away should they need it, and they are excited and energized by the variety of activities available. Westminster-Canterbury provides excellent care in an elegant southern setting for those who can afford it; although there are programs available for individuals who have limited means, the waiting list is long, so the only negative factor about this facility is the affordability quotient. Not everyone has the means to live here. But if you do and you can qualify for a room, Westminster-Canterbury is a top notch place to spend your retirement years.

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Services and Amenities of Westminster Canterbury Richmond in Richmond, Virginia

Housekeeping & Maintenance

  • Housekeeping Services
  • Linen Services

Aquatic Amenities

  • Swimming Pool

Therapies

  • Physical Therapy/Rehabilitation
  • Occupational Therapy/Rehabilitation

Dining

  • Communal Dining
  • Guest Meals
  • Room Service

Safety & Security

  • Gated Facility

Financing & Payment Options

  • Financial Guidance

Specialized Staff

  • Nurse on Staff (Part time)

Pets

  • Pets

Inside Amenities

  • Entertainment Venues

Personal Care

  • Meal Preparation

Outside Amenities

  • Garden

Staff Training & Qualifications

  • Staff trained in Medication Management

Health Services

  • Medication Reminders
  • Skilled Nursing

Guests

  • Overnight Guests

Resident Information

  • Offers Respite Care

Parking Options

  • Parking Lot

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings

Transportation & Shopping

  • General Transportation Services

Fitness & Wellness Programs

  • Salon Services
  • Fitness & wellness facilities/equipment

Languages

  • English spoken

On-Site Services

  • Religious Services

Room Amenities

  • Kitchen Appliances In Unit

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    4.0

  • Staff

    5.0

Medicare Provider Number: 495096
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Westminster Canterbury Richmond in Richmond, Virginia

Refund Plans: 90% of Entrance Fee; 70% declining at 2% per mo. for 15 mos. (Price: 83% of Entrance Fee); 50% declining at 2% per mo. for 25 mos.(Price: 71% of Entrance Fee); 0% Refund declining at 2% per mo. for 50 mos. (Price: 54% of Entrance Fee)

To learn more about this provider�s license and review other available state reports, please visit:
Virginia Department of Social Services Facility Search

Map of Westminster Canterbury Richmond

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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