Courtyard at Jamestown Assisted Living

Offers Assisted Living, Independent Living, and Memory Care

39 Reviews
3352 North 100 East, Provo, UT 84604
Call (800) 385-2527
Courtyard at Jamestown Assisted Living (800) 385-2527

Reviews of Courtyard at Jamestown Assisted Living

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Assisted Living Reviews for Courtyard at Jamestown Assisted Living

December 04, 2019

By Jason

I visited this facility

Courtyard at Jamestown Assisted Living was super nice. It's a high-end establishment. The rooms were nice. They have a library, activities every month, and they also go outside of the facility. The staff was very attentive.

April 14, 2019


I visited this facility

Everyone the girl at Courtyard at Jamestown introduced me to was sweet. It was very pretty and the rooms were really nice. They're established, and it was my choice. It's where I would have had my mom and stepdad go, but my mom was afraid that it was too fancy and didn't have the clothes to go to the dining area which was silly. They had doctors there every week, and nurses there every day. The rooms were awesome, and I really liked that they had a pond that the seniors can actually fish out of. They had nice, safe walkways around the building.

August 09, 2018

By Linda

I am a friend or relative of a current/past resident

I love Courtyard at Jamestown Assisted Living. I'd move there in a minute, but my mother was not happy about about having to move. The food is fantastic. We had stuffed filet of sole and poached salmon. The dining area is elegant with China, white linens, and tablecloths. It's beautifully done. Everyone's so cheerful and kind. This place is fabulous. They have outdoor walking areas, you can have your own garden, and they have a duck pond. The place itself is gorgeous. They're so happy to help you. They have wonderful programs and trips all the time. The chef is phenomenal. He's well known in the area.

January 31, 2018

By Michelle

I visited this facility

Courtyard at Jamestown was pretty expensive, a lot more formal, and seemed a little more upscale than what we were looking for. It felt a little stuffy for my parents since my dad is a hillbilly and my mom a country girl. They were really amazing and the staff member who showed us around was really friendly and nice. The place was beautiful.

June 09, 2017

By Valerie Ackley


I work for a Home Health and Hospice Company. We have, and have had, many patients here. I can recommend Jamestown as a safe and loving place for seniors to live. The Director of Nursing is fantastic and goes to great lengths to make sure their resident's needs are met by responding quickly to resolve concerns if they arise. The Jamestown CNA's are well trained, respectful, and of a high character. The Memory Care Center is amazing! Every time we are there working with our patients, there is a high staff to resident ratio, plenty of activities going on, and happy, smiling staff and residents. I'm always impressed by how much support they receive from volunteers. There are often performance groups entertaining the residents and helping out with various service projects. Jamestown is a wonderful community!

February 11, 2017

By Susan367663

I am a friend or relative of a current/past resident

My loved on, Terry, is at Courtyard at Jamestown. They have been helpful because he is 66 years old and very able-bodied but has memory issues. They have actually given him a job in the kitchen and made him feel useful. They have been very communicative. We're not there on a daily basis, but when we visit, we are very pleased with this place. He has a studio with a microwave, a sink and a refrigerator, a couple of closets, his own bathroom with a walk-in shower, and room for a bed and dresser, so it is perfect for him right now. The location has easy access to the main street. I would recommend this community. They were very helpful.

February 11, 2017

By Tanya476485

I visited this facility

I took her to Courtyard at Jamestown, and this was her favorite. If she does decide to go into a home, that would be her home of choice at this point. The reason we went there is because it is one that has the possibility of a memory center, and that is why we are considering it was the best choice for her. We had my father-in-law there, and it worked out very well. They were very kind and very understanding of those who are a little difficult, and Marilyn has that sort of personality that you get a little frustrated occasionally. They were wonderful. We talked to Shawna on the staff, and she seemed to just be in-tune with Marilyn’s needs. She doesn’t like somebody who is overbearing at all, and Shawna figured that out in a hurry and she got along with her really well. They had 39 different setups in their rooms, 39 different floor plans, so it was really quite amazing. And the rooms were very large and spacious -- especially the bathroom which was really wonderful because they have an actual credenza in there. I didn’t see that in the other places, ans that is a huge thing. The storage spaces were very ample. They were holding a session right then for how to use the adult diapers, and she was not impressed with that because she is not ready for that, but you have different age ranges, and they were asking how to manage them, so it was a good session.

January 02, 2017

By Becky235104

I am a friend or relative of a current/past resident

Courtyard at Jamestown has been wonderful. It is beautiful, like living on a cruise ship. They are very attentive and kind of high-end, but the price was very comparable. It goes from assisted living to skilled nursing, so Mom never has to move from there. They have done a wonderful job. They have something going on all the time and are so busy. They do humanitarian stuff once a week, play Bingo, and have church services. They can go to the store and shop. They take them around the community to different events, like concerts. The food is great.

November 22, 2016

By Debbie042341

I visited this facility

Courtyard at Jamestown was a nice facility, but most of the rooms were studios, and it was not big enough for king size beds and two wheelchairs. The price was higher. It was more fancy. It catered more to single people. The showers were not big enough.

November 03, 2016

By Eileen748454

I visited this facility

Courtyard at Jamestown Assisted Living was beautiful, and we were really impressed with that, but you know what, it was a bigger place. It was gorgeous and very well appointed too. It was a traditional upscale type. It had a lot of amenities that were available. I was impressed with the dining facility and the menu. However, the thing was, as far as the match went, I did not think they were very good a match to my parents. It would have been for me; if I ever needed a place, I would go there. They had really good menus, and the appointments were gorgeous. They had a library, and they had a lot of things available for the people. They had an aviary where they could watch birds, and that’s really cool.

October 27, 2016

By Leann674504

I am a friend or relative of a current/past resident

A month and a half ago, we put my parent at Courtyard at Jamestown Assisted Living. It was, by far, the nicest we visited. The rooms were clean, very modern, and up-to-date, and everything smelled good. There wasn’t anything about it we didn’t like. It’s not 5-star restaurant food, but it’s good, healthy, appetizing food. They have all sorts of rooms. They have a genealogy room, a salon, and a library with books and puzzles. They have walking areas, several gathering rooms, and several sitting areas with fish tanks and a bird cage.

October 24, 2016

By Kathryn368828

I visited this facility

Courtyard at Jamestown was wonderful and better than what we thought it would be. The dining area was beautiful and gorgeous. The food tasted like it was made by a 5-star hotel chef. The whole atmosphere was very pleasant and friendly. My husband and I have lost our memories but we're still be up and around, and this felt so much like a rest home or senior suite.

October 05, 2016

By Resident544508

I am a friend or relative of a current/past resident

Courtyard at Jamestown was a very nice and beautiful facility. A little bit expensive for my budget. Everything looks fine, and the rooms looked good, but I didn’t stay there. It looked good, but it was more expensive than the other places I visited.

Provider Response

We appreciate your feedback and would love to have the opportunity to show you all of the amenities that are available here at Courtyard at Jamestown. We have many different room options to match most budgets. We would be happy to have you join us for lunch, go over the amenities we have to offer, show you why we have been repeatedly voted Best of State and show you solutions that may work for you.

June 17, 2016

By Andy375380

I visited this facility

I was extremely impressed with Courtyard at Jamestown and how nice the place was. The people were very helpful. It seemed like they had a good amount of staff and a lot of things for the people to do. It was one of the nicer places that we visited. The grounds were very nice and very well kept. The layout seemed good. They had the eating area and the entertainment area in the center of all the wings in the facility. The facility is very nice and very welcoming when you walk in. It was more upscale than a lot of the other places we've visited.

May 10, 2016

By SharonMJSWD

I am a friend or relative of a resident

Courtyard at Jamestown is a wonderful, great place. The staff is very caring, very efficient, and very nice. The rooms are also very nice. For the assisted living, they have a beautiful restaurant. There’s a gym, an aquarium, an aviary, beautiful common living areas, and a lot of great activities. This is where my dad’s living right now.

February 26, 2016

By Reviewer124685850

I am a friend or relative of a resident

My mother lived at the Courtyard at Jamestown for 8 years and had a wonderful experience. The people serving there were warm and professional. Highly recommended.

July 04, 2015

By Caring109772250

I visited this facility

We visited Jamestown (Courtyard at Jamestown). It was referred by my niece who did an internship there in Provo. Jamestown was very good, but it was a little higher-priced, so that's why we didn't go with them. We didn't try the food, but they did invite us to lunch. My dad is going to go up there and have lunch with them just to compare it, but the price is higher. They did have bus trips, and they would take them any place they want to go. They have buses that go to the doctors and sometimes to lunch or to shows. They did a lot of different things.

January 06, 2015

By Caring66797050

I am a friend or relative of a resident

We went at Courtyard at Jamestown, but I was not impressed with that. I just got the feeling that the people were not as caring as I got to feel with the people down at the other facility, and the apartments were very small.

Provider Response

Thank you for the feedback. We take great pride in loving and caring for each our residents and all those who are a part of the Courtyard at Jamestown family. We invite you to read the many positive reviews from others on this website as well as on our own company website. Also, we invite you to come and see our different sizes of apartments. We have a large variety of apartments from smaller studio, to larger studio, one bedroom and two bedroom apartment homes.

August 31, 2014

By Joyce48

I visited this facility

The director of the Courtyard at Jamestown Assisted Living and Memory Care was very helpful. She gave me enough information about the facility, so that I could make a good decision about it. The rooms were clean and the facility itself was clean. They had practically one-on-one staff there and a lot of activities, fieldtrips, and things for their Alzheimer's residents. They were very clean, very attentive and friendly, and willing to work with you in anything you needed to giving financial suggestions. I was specifically interested in their memory care unit because this is the one that my mom needed. Of course, the assisted living area was also very nice, very clean, and very on top of things. The rooms were also very clean, you bring in your own furniture, and they have a sink and cupboard, and your own bathroom with a shower.

May 01, 2014

By Johal-Dominguez Family

I am a friend or relative of resident

The Courtyard at Jamestown Assisted Living has been a "life saver" for our 91 year old mother! When we are out of town, we know she is well taken care of... The location is beautiful, the staff helpful and open to suggested improvements. As a family we continue to hope that Management remains stable and costs reflect the marketplace here in "happy valley". We continue to advocate for the Chef to strive for health through good nutrition; that services are consistent with what is promised, that the facility continues to get updated and that staff turnover remain at a minimum. We are confident that the Courtyard at Jamestown is striving for all of this in order to remain vital to its residents and their families.

Provider Response

Thank you for your feedback. We are so grateful for the opportunity to love and care for your mother. We have incredible team members and management and are committed to maintaining a high standard of services and amenities.

May 01, 2014

By AllisonL

I am a friend or relative of resident

My parents moved here a couple of months ago and have been very happy. We have been so pleased with the friendliness of the staff and other residents. This is a very welcome and homey feeling.

March 21, 2014

By Caring81130850

I visited this facility

Courtyard Jamestown was very nice, modern, and the rooms were spacious. In fact, the room they showed us had a bedroom and a living room. But it was very expensive. We only met the activity director, the one that showed us around, and she was very helpful. It was a very nice environment. They had a big fish tank. It was just a beautiful place. They did have a lot of things, like exercises, a big room for movies, and a lot of activities going on. The food was gourmet food. But it was still $3,300. I think that makes it more expensive. My friend just figured she couldn't afford that.

Provider Response

Thank you for the kind words about our community. We take pride in providing our residents with quality care, outstanding customer service, well-trained staff, delicious cuisine, a beautiful environment and many invigorating activities. In addition to what you saw, there are other styles and sizes of apartments available. We invite you to come take a look at another option that would better work within your price range.

August 21, 2012

By JLurk

I visited this facility

My visit to Jamestown was surprisingly excellent. I had visited other care facilities and contrast was shocking. The first thing I noticed was that the facility felt more like a 5 star hotel instead of a hospital. The residents had access to nearly anything they could ever desire, from restaurant style dining to daily entertainment options. My experience was as part of an entertainment group who came to perform. The hall we performed in was beautiful; clean new carpets, curtains (which we used to darken the room), comfortable and accessible chairs, with plenty of room for those in wheelchairs. Throughout our set up, performance and clean up there were community members coming in to ask who we were and what we were doing, always within sight was someone to assist the residents if needed. This was a major contrast compared with other facilities which often dropped off residents and used our show as break time. Honestly if one day I need to move into an assisted living environment I certainly hope its a place like Jamestown.

August 08, 2012

By weldon hill

I visited this facility

This facility is first class. A library, fish pond, chapel and luxury appointments along with chef prepared meals served at linen table clothed tables with silverware are but a few of the outstanding feature's of this care giving provider who accompanies the physical amenities with excellent service from their staff. Looks like a Grande resort. Check it out.

April 28, 2012

By leBMD

I visited this facility

The building was beautiful, and the staff were generally kind. The library was well-stocked, and they had musical performances by volunteers every week or so. They had plenty of activities for all of the residents. Sometimes the activities seemed a bit immature, but a lot of people seemed to enjoy them. I had an interesting experience with staff not responding to a distress signal once, but apparently the resident in question pulled the emergency cable quite frequently. The surrounding landscape is beautiful, the staff generally seemed kind, and the facilities were always very clean. They would take residents on trips to Walmart or Magleby's on occasion, which is always good.

Provider Response

Thank you for your feedback. We invite you to view some additional activities on our youtube channel. Please be assured that our residents are equipped with an emergency pendant that they can use within our community 24 hours a day and that each emergency call is important to our staff.

April 26, 2012

By CuznMickey

I am a friend or relative of a resident

Jamestown has an Enhanced Care unit for residents with memory loss concerns and took very good care of my father. Their weekly calendar of events includes field trips, music therapy, arts, crafts, movies, and party. They provide complimentary manicures and haircuts. The facility and grounds are well cared for and the dining is good. The staff were always friendly and treated my father like family.

January 27, 2012

By LBehle

I visited this facility

I visited the Courtyard at Jamestown to sing to a few residents. It was very easy to find the facility because it is close to the freeway. It is also in close proximity to the hospital. It was very easy to get into the building which slightly bothers me. I think that they should be more cautious about who they let into their facility. Not a single staff member approached us the whole time we were there. We asked a staff member if there was a piano we could you and the staff knew there was a piano but couldn't recall where it was located. The atmosphere was fun and positive. The facility looked very neat, clean, and well-managed. The residents rooms looked a lot like a home rather then just another hospital room. The Facility is rather large, so they can accommodate for many people.

Provider Response

Thank you for your feedback. We invite you to visit again to sing to our residents. They love the frequent volunteers that come in to perform. We assure you that the staff is well-trained to make sure that our residents are safe and secure.

September 09, 2011

By kjkj1208

I visited this facility

I visited the Courtyard at Jamestown Assisted Living Community during Christmas. A large group of friends and I went to sing Christmas carols, door to door, at the Community. It was an experience I won't soon forget. The first thing I was impressed with was the architecture and grounds of the building. It was done in a colonial brick style and was well manicured and decorated for the holiday. There were lights and Christmas decorations, making the whole building look cheerful and welcoming. The inside was also displaying Christmas decorations, trees, lights and flowers. It was very beautiful! Another thing I loved about the Community was that the service and rooms provided to their elderly residents were cozy and reminiscent of home. The workers and the overall atmosphere of the building provided me with a sense that those employees respect old age, and realize that it is a dignified state of life, not something to be ashamed of, but celebrated. The patients seemed joyful and content, one old couple was even on a date, when we caroled to them. We came hoping to brighten their spirits, but in the end, they brightened ours. I believe that is because they were happy, and the Courtyard at Jamestown helped them to be so.

June 29, 2011

By anonymous44

I visited this facility

This is an excellent facility, very beautiful. It's reminiscent of some colonial mansion or something. There are many great aspects of this facility. One of them is the activities. There is always something for the residents to do. And those activities aren't just limited to the occasional game of bingo and shopping trip. There are manicures and parties and picnics and scenic drives. Many of the residents I've spoken with love the drives. They often drive up to the canyon. It's especially beautiful in the spring and fall, with the blossoming trees and the changing of the leaves, turning the entire mountain orange and red. The residents love this little nature exploration so that they can feel that they're still part of the outside world.
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Independent Living Reviews for Courtyard at Jamestown Assisted Living

August 21, 2017

By Dana

I visited this facility

Courtyard at Jamestown Assisted Living would've been my first choice, but they didn't have any two rooms available and they said they don't very often. The one lady says that she has been there two years and they had their first opening recently and it was filled the same day. The lady that's been there 16 years basically said they don't turnover very fast. I really like them a lot and I like the fact that they have independent living. In fact, we're going to probably go put our name on the waiting list because eventually my father will need more of the assisted living. It was very homey and very friendly. The rooms were nice. The thing I really liked about them was they had a lot of outdoor space that you could walk around in and still be still right there at Courtyard. It had a lot of really nice things, like the two ponds. If there was something I didn't like about it, it would have been that it was more of a higher class place. It was very nice and I really liked it, but there are people that would not feel comfortable there because they would feel that they would be in the wrong place. It's a little bit too dressy and classy. It has more of a Victorian feel to it.

October 19, 2016

By Maria445744

I visited this facility

I visited Courtyard at Jamestown. It was very nice, but too expensive. It was new and modern. So, everything was newer and more modern and very clean looking. They had plenty of room. The dining room was very nice.
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Services and Amenities of Courtyard at Jamestown Assisted Living


  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $2500/month
  • Independent Living Starting At: $2500/month
  • Memory Care Starting At: $4800/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Residents Have In Room Kitchenettes


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • General Store
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Spa
  • Features Extra: Library, Fitness Room/Gym

Cleaning services

  • Private Cleaning Services
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Tai Chi
  • Fitness Room
  • Yoga
  • Cooking
  • Arts And Crafts
  • Activities Extra: Concerts, Performances Piano, Violin, Harp, Children Choirs, Singing And Dancing Groups

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 162
  • Staff Patient Ratio: 1 To 5
  • Respite Care
  • Minimum Age: 55
  • Pets: Small Pets Allowed


  • State Licenses: 2015-ALII-UT207334
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About Courtyard at Jamestown Assisted Living

Courtyard at Jamestown is a premier senior living community that has been recognized as the best in the state of Utah. It offers a variety of services to meet the senior residents' needs, including independent living, assisted living, and memory care services. The residents can enjoy a wide range of amenities such as a secure environment, behavior management, personalized activities, field trips, and private apartment homes with kitchenettes.

What Makes Us Special

The grounds are well manicured and there are many beautiful flowers. We have two ponds which have become a home to fish and ducks. The deer come in the mornings to drink from our stream. A paved flat path circles the building, offering our residents an outing in nature. Set away from a busy road, Courtyard at Jamestown offers peaceful and quiet surroundings.

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Courtyard at Jamestown Assisted Living

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