Spring Gardens Lindon

My Mom was very happy at Spring Gardens. She loved the staff in the Memory Care Center. All the staff from the Front Office Management to the CNA’s on the floor treated her with love and respect. From our monthly payments to her personal care we were always treated professional. We were always greeted by name when we either entered or left the facility. She said many times that the staff were just like her own kids. She had staff that would take her for walks, encourage her to join activities, as well go on bus rides and they were always more than happy to just sit and visit. She was so thankful they would take the time to style her hair and paint her nails. My Mom was always welcomed with a smile when we would return from visits. Mom mentioned many times that she never felt alone while she was at Spring Gardens. She always had friends and staff members that cared for her. I would visit her many different time during the day or days of the week and she was always happy. The facility was always clean and the Ice Cream Parlor became one of our favorite hangouts. When you are trying to find a home away from home for your Mom it is so important that you find someone that you can trust. We found that at Spring Gardens. My Mom was at Spring Gardens for 7 months and passed away on 1 October 2019. I know she was happier at Spring Gardens than she had been for a while. Thank you so much for your loving care.

My parents lived in assisted living at Spring Gardens for just a few months. My initial impression was that it was a beautiful, clean, friendly place with caring, dedicated staff. The receptionists quickly learned my name and always greeted me warmly when I came. The kitchen and cleaning staffs were amazing - always cheerful and kind to the residents and their guests. The cnas and med techs were attentive and patient with my aging parents. There were many fun activities and outings, and the food was usually quite good. (I especially enjoyed the salad bar.) i appreciated that meals were served on demand from 7:00 am to 7:00 pm - so accommodating. I was also very impressed with the various entertainment, especially during the Christmas holiday. Mom thoroughly enjoyed the Valentines dance in February! Beyond all of that, the thing I loved most at Spring Gardens was the wonderful residents who warmly welcomed my parents and took the time to get to know them and befriend them! As time went on and my parents began to settle in, I started to notice some areas which had room for improvement. Services we had signed up and paid for were not being done, and/or my parents would be charged for services, like laundry, that we did not sign up for. There was also a LOT of pressure from administrators to change my parents' primary caregivers to the in-house medical staff. Though convenient, it quickly became an obvious conflict of interest. Another concern was the staff's lack of training on "redirecting" residents with dementia. (Mom has Alzheimer's.) One staff member told me that when there was dementia related training made available, few staff ever attended. (Why wasn't such training mandatory?) When the time came to move Mom to memory care, my family spent several hours, on different days, in the Spring Gardens memory care unit observing the way the residents were cared for. I found the atmosphere very different from assisted living. Of course a great deal of that had to do with the diminished cognitive abilities of the sweet residents there, but even more so was the stark difference in lighting, furnishings, layout, and activities. There was minimal natural light and the common area was small and cramped. Residents were often found sitting in front of a t.v. Rarely did we see them engaged in activities. The unit always felt understaffed and lacking. We checked out seven other facilities in the valley and found several we liked much better. The bottom line. If your loved one does not have dementia, then Spring Gardens is a lovely place to live, though not perfect. However, if your loved one needs, or will soon need, the additional attention of memory care, I suggest looking elsewhere.

My mother-in-law moved into Spring Gardens. It's wonderful, it's brand new, and it's really nice. The staff is wonderful. They have arts and crafts projects, and a place to walk outside. She's doing really well.