The Wellington at North Richland Hills
6150 Glenview Drive, North Richland Hills, TX 76180
(800) 558-0653
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Reviews of The Wellington at North Richland Hills in North Richland Hills, Texas
4.2
(25 reviews)
Facility
4.1
Staff
4.5
Food
3.4
Activities
4.3
Value
4.4
RB
3
|
March 1, 2024
The Wellington is a nice place to live and I like it. My complaint is with the food. The chef is inconsistent with meal preparation. There are food items that they run out of such as bacon, baked rolls, ice tea, etc and the food that they order is of a lower quality. There is excessive food waste causing loss of income that I believe is caused by the lower quality of food. I have been told that the corporate makes up the menu and I believe there are times when I believe the chef does know how to make. There are times when the menu says one thing and we were served something else. Weigh the type of food you want before deciding to become a resident. Also, the Director walks around looking like she is going bite everyone's head off. When she talks to you she has this fake smile. Suggestion: Purchase better quality food. Make sure when an item is on the menu have the necessary food in stock. Corporate needs to let the individual chefs prepare the menu. Make sure there are friendly directors.
Provider Response
Judith
5
|
October 3, 2023
I am living in The Wellington at North Richland Hills. The experience has been great. They have lots of good people and activities. The facility is beautiful. I liked the dining room setup, the activities, and just about everything I saw. The facility is in good shape. It's easy to get something fixed if you have to. They have staff most of the time. The food is very good.
Provider Response
Angie
4
|
August 27, 2023
My father moved into The Wellington at North Richland Hills. We were greeted when we got there. The receptionist called the director. She was the one who took us and showed us around. She showed us where the laundry room was. They have a library, a barbershop, a little store, and a beauty shop. They come to clean your rooms once a week. They wash all your sheets and bed linens. My dad has a single bedroom, and we've got him all fixed up. He's got all of his antiques and stuff hanging in his room. They also fed him lunch. It's a beautiful place. It's three stories. They have balconies. They have fire drills every month. They have a good parking area. There's a kiosk that we go into and sign in at, which is a secure way to let people know who has been there. They've got four different wings, and there are probably eight rooms on each wing downstairs. They feed them good meals three times a day. The staff members are very kind and courteous. When we call them and some work needs to be done, it might take them a day to get it done, but they do get it done. They have a lot of activities. They've got bingo and crafts. They were more reasonable in price.
Provider Response
Lakresha
5
|
January 10, 2023
I think The Wellington at North Richland Hills was the best one we saw. Everything that you could possibly think of in terms of amenity-wise was a bonus, because they had so much to offer. Everything was pretty clean. There was so much for them to do, so many opportunities for seniors to take up hobbies. There was a store, a barber shop, a hair salon, and a nail salon. The best thing that we saw was that they honor veterans, and my father's a veteran. They had like a whole wall dedicated to veterans, and they basically showed how they take the time to appreciate veterans and honor veterans. They had trips, and they had doctors and nurses that come in to treat the occupants like it. Everything that you could possibly think of, they had it. It didn't look like it was a real senior center. It seemed like it was apartment/senior center, and I think that was a big bonus for my dad, because my dad doesn't really feel like he's in that assisted living situation yet. He's very independent, he's very self-sufficient, and he doesn't want to feel like he is in a home. Other places made him feel like we were putting him away, and he's not there yet. I think that if he had to choose, he probably would have chosen that one, but it's just so far away from where we are. The only thing that I don't think they had was a pool. Our tour guide, Trish, was outstanding. I can't even put into words how much we appreciated her, and how she made us feel welcome. She was informative, she was very considerate of some of the things that we were looking for in a senior living apartment. She answered every question. Everything that she did and that she showed us was really up to par. So I think that she really made the experience rewarding as well, because she was very personable, she was very kind, and she was very caring, and for us, that goes a long way. You could show us a crappy place, but the way that you sell it, and the way that you come off and appeal to people will make the difference.
Provider Response
Pamela
5
|
October 14, 2022
The Wellington at North Richland Hills was nice. I liked the building, and their renovations were up-to-date. The person who gave me the tour was extremely friendly. It's probably the top one that I went to see. I really like the closet at the apartment that I saw and the bathroom was great. They provide three meals a day, it's very clean, and the maintenance was very good and nice.
Provider Response
Deb Hope
1
|
September 5, 2022
My 90 year old Mother lived at The Wellington for exactly 2 months before she was EVICTED with 7 days notice to leave! Granted, she suffers from Alzheimer's and dementia, and needs Memory Care - however, my family was shocked she was given only 7 days to vacate the facility! She paid her August rent in FULL and was terminated on Aug 5 with a move-out date of Aug 12 (7 DAYS!) We couldn't move her until Aug 27 because it took a couple weeks to get her assessed & approved at the new facility. The Exec Director promised to reimburse us for any remaining August rent, which was 5 days (Aug 27-Aug 31) in her case. Now that she's moved out, we are fighting to get the 5 days of rent reimbursement and getting the silent treatment! I really liked The Wellington at first, it's been remodeled and it's clean but be careful of the Exec Director who is cut-throat and callous. He doesn't have a kind bone in his body, and if he decides to evict your Loved One, you'll only get 7 days notice!
Provider Response
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Costs for The Wellington at North Richland Hills in North Richland Hills, Texas
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,100
Starting Price
Services and Amenities of The Wellington at North Richland Hills in North Richland Hills, Texas
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
General
- Pets Allowed: Small pets allowed
About The Wellington at North Richland Hills in North Richland Hills, Texas
We are a vibrant community for active, independent seniors, providing services and amenities that free up time and energy for life's pleasures and new friendships. The Wellington attracts an active group of seniors who are interested in sustaining a strong quality of life. Our goal is to enrich the lives of our senior residents by providing an environment that is stimulating physically, mentally, and emotionally.
The Wellington is owned and operated by Capital Senior Living. With many years of experience in senior housing, we are committed to our residents and their worry free lifestyle. Our servces are designed to provide chore-free living in an elegantly appointed, yet affordable environment. We provide our residents numerous lifestyle choices for one affordable monthly fee.
At The Wellington, you'll find the freedom to create the lifestyle you've always wanted. Each morning you'll awake to a colorful palette of possibilities from which to paint your day. From the thoughtfully designed floorplans, to the world-class service and the myriad of recreational opportunities, you may just find that we've thought of everything.
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