My father-in-law has moved into Brookdale Memorial City. They're very nice. Everything was done very efficiently. He loves the facility. The staff members are very friendly. He said that his room is very homey and comfortable. I'm unclear what the activities are because they're just now opening things back up, just a tad, but he said the food is really good. He hasn't been out to do anything yet, but from what he's read and told us about, he's really excited about the activities.
Brookdale Memorial City
Offers Independent Living
36 Reviews
11900 Barryknoll Lane, Houston, TX 77024
Call
(800) 385-2527
Reviews of Brookdale Memorial City
Independent Living Reviews for Brookdale Memorial City
October 20, 2020
I am a friend or relative of a current/past resident
February 27, 2020
I am a friend or relative of a current/past resident
We were concerned at Brookdale Memorial City about all the construction that's going to be taking place. The staff who gave us the tour was very nice, and everybody was very nice and informative. She called us later to ask what we have decided. It was a nice place, but in some ways it seems like a jail. You walk right out into a concrete walkway wherever you were. They didn't have a little patio or anything, and that wasn't my favorite thing. There seemed to be 500 apartments there and that's a lot, I would enjoy something more without that number of people. The setup of the apartments were adequate and the community was very clean. Their amenities looked fine to us, the lunchroom also looked very nice, definitely clean and adequate. Their exercise room, and laundry amenities were also fine. Although, I would rather have my washer and dryer in the apartment instead. The staff who helped us was very good and enthusiastic, she hasn't been there very long but she seems to know everything about the place.
April 12, 2019
I am/was a resident of this facility
Brookdale Memorial City is great and I love it. The staff is very friendly and everybody is so nice. The food's very good and I'm happy with it. My room is beautiful and I love it. I got everything new when I moved in: new appliances, new carpet, new hardwood. They have a lot of activities, like good entertainment and there are dances on occasion.
August 01, 2018
I visited this facility
Brookdale Memorial City is just senior living and not assisted living. It is a very large complex that has several different garden settings in the middle and all the apartments are around that. There's three levels, and they have one dining room. We ate there and it was OK. I can't really say its super duper. We saw the apartments, they had a 1-bedroom and 2-bedroom, and they were nice. It seemed to be a well-kept community and their staff was great. Joanne, the woman we saw there was very helpful. They can also provide in-home care if you happen to need it, even if you're in independent living.
May 11, 2018
I visited this facility
My visit to Brookdale Memorial City was a very good experience. Amanda was the staff member who showed us around. They have a lot of the services that my mom would need, and the price is well within our budget. We saw a 1- and 2-bedroom apartments. They were a nice size, the bathroom was also nice, and there were lots of closets.
March 05, 2018
I am a friend or relative of a current/past resident
Our experience at Brookdale Memorial City has been good. The place is nice, and my dad and stepmom have nothing bad to say about the place. They like going to the cafeteria and eating with other people. They have parties, and there's a shuttle to take them to the grocery store, to the mall, or to the movies. They also have clubs. There are lots of places to walk around and talk to people. The staff is very knowledgeable, they attend to the needs of their residents, and they seem to enjoy what they do. They have laundromats on every floor of the building, or you can pay extra to have somebody come pick up your laundry and do it for you.
May 10, 2017
I visited this facility
My dad liked Brookdale Memorial he best, but they required a buy-in. It was a nice place in a nice neighborhood. They had a little workout room, did outside and inside activities, and had personal services, like if wanted to hire someone to wash your clothes. It was convenient to the mall and the hospital.
March 07, 2017
I am a friend or relative of a current/past resident
Mom is staying in Brookdale Memorial City. It is fine. They maintain it pretty well. The dining area is nice. The staff seems to be adequate. She is in a one-bedroom apartment. It is in good shape. They have an exercise room, but she never uses it. She has some physical therapy there ,and it is really good. The food seems all right.
March 07, 2017
I visited this facility
Brookdale Memorial City's grounds are very pretty and well kept. The foliage was very pretty and the rooms were very nice and clean. The way it's laid out feels like a neighborhood within the apartment community. One of the biggest selling points for us was the fact that they had flexible times for dining. They don’t have set times for meals, which is something my parents needed. The sales manager who assisted us, Stephanie, was wonderful, and she was a big reason why my parents felt comfortable in making the decision to move there. Everyone we met was very warm and welcoming. We observed Bingo and were very pleased with the varied activities that were available there.
August 21, 2016
I visited this facility
Brookdale Memorial City is a nice facility but not as expensive. It has nice rooms. The dining area is good and very well-arranged. The facilities are all good. The staff is very nice. They have a swimming pool, exercise room, physical therapy, and a library. There are smaller and bigger rooms, so you have a choice.
August 15, 2016
I visited this facility
Primarily, the walkways were outside; there were no interior hallways. We really didn’t care for that, I guess, because we’re accustomed to having occasional bad weather. Brookdale Memorial City's rooms were quite acceptable. The meal arrangement was not good because there was a limited menu. They seemed to have good activity schedules. I felt like I'd probably do most of my physical exercise and activities outside at a different facility, though. The meal we had was okay. The menu overall was not particularly exciting.
Provider Response
We appreciate you taking the time to share your thoughts with us. We have passed your thoughts with our management team for review.
January 31, 2016
I visited this facility
Brookdale was very sterile. It was like being in a hospital. The staff was very nice. I went there for an introductory luncheon, and the food was good; but it was bland. It didn’t have very much flavor because of the dietary restrictions of some of the people. The key course did not have very much seasoning to it.
The rooms were clean, but very small. They had lots of things. They have different-sized apartments depending on how much money you wanted to spend. It’s just wasn’t for me.
January 17, 2016
I am a friend or relative of a resident
My mom is at Brookdale Memorial City. It’s an outstanding, beautifully maintained community, and the apartments are very, very nice. The common area, dining hall, and bistro are newly remodeled and amazing. She is very happy and safe there, and they are very attentive to her. Everybody is amazing. Overall, we love it.
January 13, 2016
I visited this facility
I went to visit Brookdale Memorial City. It's a really nice place. I love the bedroom apartment because it felt more like home. The staff was very nice. I have eaten there, and the food was delicious. They have a lot of activities to keep the residents busy every day.
September 07, 2015
I visited this facility
The apartments were spacious, and the staff were friendly and helpful. However, Brookdale Memorial City (Formerly The Terrace at Memorial City) was more like an apartment setting. It wasn't a homey feeling, but it was nice.
August 31, 2015
I visited this facility
We looked at Brookdale Memorial City for my mother-in-law. It was very nice. It looked like they had recently refurbished the café area, and you got like $300 a month on a card where you can just go and eat what food you want for that amount. Since it was independent living and it was too big for her, we would have to move my mother-in-law somewhere else eventually. That's why we went ahead with the one that we chose. The staff was very nice. They showed us around. The apartments were very nice. Everything was nice, but it would have been too big a place for my mother-in-law because there were so many apartments, and she would just get lost there. The dining area was very nice. It was updated. It was like a café-bistro style. If you're looking for independent, and you like shopping, Brookdale Memorial City would be great because it is right across the street from Memorial City Mall, which is a nice mall.
August 09, 2015
I visited this facility
Brookdale Memorial City (Formerly The Terrace at Memorial City) would be my first choice. It opened outdoors, it had a beautiful garden and a beautiful swimming pool, and they had a person who had a small convenience store where if you needed something like crackers, you can go there, and it was on the property. You could walk there and get it, or he might bring it to you. I like the person who showed it to me and the apartment they showed me. Their food was good, and they had lots of activities.
July 14, 2015
I am a friend or relative of a resident
Brookdale Memorial was OK, people-friendly, and closer to everywhere and to the doctor’s office. My dad was so picky, and he hates everything, but the food looks healthy.
June 18, 2015
I visited this facility
I liked everything about Brookdale. The staff seemed very friendly. The apartments are a standard size, and they were clean and nice. They have card games throughout the day and movies.
They need to have a better one in Austin. The ones in Houston are great and a good price, but I needed something in Austin.
May 12, 2015
I am a friend or relative of a resident
The staff is very helpful and friendly at Brookdale Memorial City. The rooms and apartments are very clean and very nice. They are adequate in size. I have not eaten there, but my father-in-law has no complaints about the food. The dining room seems to be really clean. They have activities like golf and cards. They also have a walking path. It seems really clean and safe with good neighborhood.
April 30, 2015
I am a friend or relative of a resident
My dad is at Brookdale Memorial City. The staff is marvelous. Everybody is knowledgeable, extremely helpful, and very nice. They have a lot of amenities, and they were very accommodating. They go above and beyond, and that is very nice. The food is very good too. They have computer rooms, bingo, and all types of card games. They also have outings. They a heated swimming pool as well as a Jacuzzi. They also have two convenient stores.
April 27, 2015
I visited this facility
The location of Brookdale Memorial City is ideal for city people. It is very close to shopping, restaurants, and the interstate. Everybody I talked to was very professional and very capable.
February 18, 2015
I visited this facility
I just had a really good feeling about Brookdale Memorial City the first time I saw it. After I looked at a number of others, some of them were OK. I don't suppose any of them have all the features. But this one has an atmosphere about it that is just homey and charming. I just felt good about it. The staff that I met was very helpful, very nice, and congenial. They made me feel good and feel at home. The apartment that I have is very nice. I only ate the one meal there, and it was very good.
January 17, 2015
I visited this facility
The facility in Brookdale Memorial City seemed clean, efficient, and happy. It looked like it had all the amenities that my mom would require. I thought it was fine. I thought the staff was professional, and they were sensitive to my mom's needs. I thought they were helpful, particularly the lady that showed us around because she was patient. We did eat there, and it was good. It wasn't fabulous but I wasn't expecting it to be spectacular. I just thought it tasted fine. About the rooms, I thought that the value for what you pay and what you get is exceptional. The rooms were nice, the floor plan was well laid out, and the kitchen was big enough to meet her needs. The bedroom and the closet was big enough as well. My mom liked the idea that they play bingo and cards. She also liked the idea that occasionally they will take road trips to casinos.
September 11, 2014
I am a friend or relative of a resident
I am very, very pleased with the Brookdale Plaza Memorial City. The staff is very accommodating. My brother was given a remodeled apartment and it is gorgeous. I stayed in one of their guest rooms for a few days and his room was so much nicer because it has been upgraded. The only drawback is that they give you a $300 a month to use for breakfast and lunch, Monday through Friday. He would rather have control over whether or not to use this credit because he is still able to cook. They have a café and the café food is wonderful. I wasn't truly impressed with the breakfast, but the food is good. I wish they had more dietary control over it. That is my only criticism of that place. My diet is gluten-free and I noticed that there were people who were diabetic who were eating things they shouldn't, so that is a drawback. That is the only drawback. The place is gorgeous; the people are wonderful; and the food is good, but in terms of diet, I wish there was a little more control. It is very well-managed; it is very clean; and they are more than accommodating -- everything else is wonderful. It is just that one thing, so if you have a real dietary problem, something else has to be done.
August 30, 2014
I visited this facility
The Terrace at Memorial City is right next to a big mall. There’s a hospital not far away and a lot of professional buildings. I had a lot of complex medical issue; I was looking for a place with access to those things. And there was the Memorial City Hospital. Their rent includes three meals and all your paid utilities. They had laundry rooms all over the place. They also had pools and spas. It was nice. There were very nice apartments all in a quadrangle -- it was beautifully landscaped. All of the apartments were updated, which makes it nice. This particular one had a much higher mean age; it was late 80s and early 90s. They also have scheduled trips around the area, but actually they had quite a few activities for their residents. It was a little higher cost. I thought they were good. Again, I was looking access at the Medical Center and this place didn’t provide this either.
July 06, 2014
I visited this facility
My mom didn’t like The Terrace at Memorial (Brookdale Plaza Memorial City) because it's just a group of apartments, and the dining facility and the activity rooms were spread out over three or four buildings, and she felt it was too much walking for her.
June 27, 2014
I visited this facility
Apartments & amenities were nicer than online pictures demonstrated. BUT, the meal plan was a deal breaker for us.
March 28, 2014
I am a friend or relative of a resident
My mother-in-law is at The Terrace at Memorial City. We chose this for her because it was much more affordable, and it is close to us. She moved there in December 2013. The care is phenomenal. We have not had any issues. They're wonderful. It is part of the Brookdale communities, so my mother-in-law can go to any one of the facilities all the way up to skilled nursing care if she needed to.
February 24, 2014
I am a friend or relative of a resident
My mom has been living in the Terrace. It has all the amenities that we wanted, it was 5 minutes from my house and people I talked to give very good comments about it. It was well-laid out. The apartments were very nice, they completely renovated one for my mom and it’s on the second floor. The elevators are good and the security is good. The food is average to above average but the service is very good. The staff’s work ethics are very good especially around the dining facilities. They have a variety of activities every day and a calendar is out every month with different activities from Bible study, shopping trips and Bingo, to Yoga, Tai-chi and walking classes.
January 31, 2014
I visited this facility
My mother found one that she would like to move to. It's called The Terrace. It's behind Memorial City Mall. The reasons she chose this one is because of the location and the setup of the property. She also chose this because of the fact that they have individual apartments, an elevator and a separate dining area. Her would-be apartment was of very quality property, same like a hotel except cozier. It was clean and you could add your own personal touches as far as furniture and stuff. She would be able to keep her refrigerator and stove. She likes everything about it. It was very nice. The staff there was very kind, very courteous and very helpful. The facility itself was clean and homey. The cafeteria area was very clean. The residents that we encountered and met were all very happy. They had good things to say about it. I would definitely recommend them.
January 31, 2014
I am/was a resident of this facility
I stayed at The Terrace at Memorial City for about eight years and I did not want to live anywhere else. There were a lot of caregivers here. It was close to city malls, hospital and they provided a shuttle within five miles wherever we wanted to go. They cleaned my apartment once a week and I had my own furniture. Free lunch and breakfast for five days a week were included in the rent. The food was great and we had choices of fish, meat, chicken, fruits. And you could choose what you wanted to eat everyday. They put a monthly schedule for the activities like exercises, movies, bingo, casino, grocery, music programs, bands, etc. And on Sundays, they took the residents to different churches between 9 am to 10 am. They had activities everyday, all day. It was a fantastic place and I never complained about anything.
December 30, 2013
I visited this facility
I didn't get to eat at Memorial but the chef was so much trying to help and that was nice. This facility that I visited was beautiful too and very nice. Their rooms were rather small but nicely set out. They were very good.
October 12, 2012
I am a friend or relative of a resident
The Terrace at Memorial city was great. It was a closed community of apartments. There was a 'security guard' on site 24/7 who walked around the facility. The pendants around the residents necks were pushed whenever they had an emergency so the guard could respond immediately. There were also emergency pull cables in all the bathrooms. The staff was extremely friendly and there was an event coordinater to keep the residents occupied. I visited another Terrace area but it was in a bad part of town and the staff and guard weren't as involved. The cafeteria food at both was acceptable but not that good. They also had shuttles which took residents to the mall/supermarket/drug store etc.
July 05, 2012
I am a friend or relative of a resident
The facility is well set up and the staff seems caring. They have amenities that fit whatever lifestyle the resident is currently able to live and due to this the residents seem to be in high spirits. A nurse currently comes to check on my grandmother every day and they have formed a bond where she is more than just a caretaker, she is a friend. I appreciate that.
June 28, 2012
I am a friend or relative of a resident
My mother has been at The Terrace for seven years and really liked it and didn't wanna move but she needed more care. Mom has friends there and she's 89 so moving at that age is quite a traumatic experience. She has developed a sentimental value to the place and the people there. Well they had another organization in there that was doing similar type work and we tried them and it didn't work out, but in the meantime, since they were bought by Brookdale, with the new people it's working out much better. I very, very much prefer the Brookdale management.
It's very clean facility. It's meticulously maintained. They do an excellent job there! I like the staff; they're very good. Mom has one of the smaller bedrooms but it's perfect for what she needs. She's very much comfortable.
I've done quite a bit of homework in terms of looking into other options. Of course everybody would say that they want it to be less but that's not really realistic when you consider the cost to provide things. I would recommend it and my mother has actually recommended the place to people and now some people have moved there. About seven years ago when she moved in there, she wasn't very happy or eager about it at that point. But over the years, she's really benefited from a lot of activities and choices of things she can participate in in there. And even if she was just living with me, I couldn't provide her with all of that.
Questions about Brookdale Memorial City
Describe the overall population of independent living residents at Brookdale Memorial City. What is their average age? What are their favorite things to do?
75 +. Trips, bridge, parties, water aerobics, happy hour, church (weekend transportation provided).
What places are nearby for independent living residents to enjoy?
Memorial City mall, Perry's Steakhouse, Target, general store on-site, dry cleaning on-site.
What are some recent off-site events that the community activity director at Brookdale Memorial City has organized?
Cruise, Coushatta casino and reservation, sporting events, symphony, ballet.
What transportation services does Brookdale Memorial City offer to independent living residents?
Local churches on Sunday, doctor appointments, local grocery store, all organized outings, others by appointment.
What makes the chef or dining program at Brookdale Memorial City exceptional? What kind of menu can independent living residents expect?
Extended breakfast and lunch provided with optional menu items to choose from. Bistro open extended hours.
What common areas are available for independent living residents?
10 courtyards offering gazebo, fountain, pool, putting green and landscaped views.
What safety features or security measures does Brookdale Memorial City offer to independent living residents?
Keyless fob entry into apartment, electronic entry into front and back gates as well as parking areas. Covered parking available.
If Brookdale Memorial City accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Pet-friendly and they can enjoy long walks in the landscaped areas of the community.
Does Brookdale Memorial City work with an agency or registry to provide nursing and medical assistance as needed?
Brookdale Home Health, Hospice and Therapy are also provided and can be coordinated for the resident. Also, Personalized living is available for independent living with assistance on-site as well.
Services and Amenities of Brookdale Memorial City
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- 3-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Bistro Monday Through Sunday 9am To 8pm.
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Security Gate
- Pool
- Features Extra: Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Pharma
Activities
- Offsite Activities
- Music
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
About Brookdale Memorial City
Brookdale Memorial City provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer.
Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining, with fresh meals prepared by chefs trained in our own Culinary Arts Institute, and vibrant lifestyle activities come together in our Celebrations program. These activities fill the monthly calendar with themed experiences, special events and group activities highlighting different cultures and cuisines in a common venue of camaraderie.
What Makes Us Special
EAT American Bistro Designed to reinvent the dining experience, EAT American Bistro offers all day dining in an inviting social lounge atmosphere.
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