Brookdale Spring Shadows was a very nice property, but the security was horrible. There was basically no security. You were either in assisted living or you were in memory care. There was no point in between. My mother has early Alzheimer's, so walking out the door would've been a problem, but the facility was lovely and the staff was wonderful. I would highly recommend it to anyone who didn't need to worry so much about security. They had studio apartments.
9889 Kempwood Dr., Houston, TX 77080
Call
(800) 385-2527
Reviews of Brookdale Spring Shadows
Assisted Living Reviews for Brookdale Spring Shadows
December 12, 2019
I visited this facility
August 21, 2017
I visited this facility
Brookdale Spring Shadows is good and nice. You have to furnish your own furniture. They have daily activities and they have a nice yard. It's beautiful.
January 29, 2016
I visited this facility
The people are friendly at Brookdale, and the accommodations are great. The place is nice, it’s just a little bit more than I can afford. The staff was very good. They had a community room, a lunch room, and individual apartments. They did show me an activity calendar.
December 30, 2015
I visited this facility
The person that we met at Brookdale Spring Shadows did not know all the rules and I found that not good at all because it was a total waste of our time. It was not as clean and they were kind of lax. The rooms were OK.
November 29, 2015
I am a friend or relative of a resident
Mom is in assisted living at Brookdale Spring Shadows. The staff is great, the food is good, and it's close to home; I can walk over there in 10 minutes. It's nice, clean, and the people have been there for quite a while, so we're really happy with it. Mom loves it over there. It's a really good place. They have exercise classes, therapy classes, and puzzles, and they take Mom to the nursing home to see Pop three times a week. They have dancers come in and all kinds of entertainment, like movies, and they take the residents out if they want to go shopping.
June 07, 2015
I am a friend or relative of resident
People pay +/- $4000 per month to live here. The place is pretty nice, but the food they serve the residents is shameful. A soup line at the Salvation Army serves better food than this place. If you have a relative or friend who lives here, stop in unannounced for a meal sometime. You'll be shocked. There is no selection of entrees and, if they have a dietician, they should be fired and jailed. Any school cafeteria has better food than this place. It's pathetic and disgusting.
Provider Response
We are sorry to hear that you are dissatisfied with the food served at Brookdale Springs Shadows. We appreciate you taking the time to share your concerns and we would welcome an opportunity to discuss it with you personally and hope you will call us at 877-400-5296.
January 17, 2015
I visited this facility
Brookdale Spring Shadows was the community that my mom liked the most. I was concerned about maintenance because the property was older than others we've seen. We ran into a resident that was complaining about her water pipes being loud in her apartment. So my concern about that facility is if they have good maintenance people and how old the plumbing is. The size of the rooms is fine, but they have a bit smaller floor plan. I thought that they would meet the needs of my mother. She likes the facility because it is smaller. The person that ran the tour was very kind, considerate, and very professional. She was very patient with my mom, and I thought she was a nice person.
June 10, 2014
I visited this facility
The staff seemed OK. We were just there for a visit, so the reality will be when my mom gets there, and the day-to-day kind of thing. The room was good-sized. It seemed to be kept well. They had some group activities and things. We were there early in the morning. It was difficult to see any interaction. We chose it because it’s located between our family and my sister-in-law.
March 29, 2014
I visited this facility
The Hampton was more multiple-level floors, apartment kind of style building. It was nice, it seemed pretty clean and I did like the location. They seemed very pleasant there, but it seemed a lot more populated and not as closely knit as I would like. The rooms were nice as well. I didn't see anything where it would be not good. The staff was good and everyone was professional. It really just didn't work for me preference-wise at that time.
November 27, 2013
I visited this facility
The buildings of Hampton were a little older, but the grounds are well kept. The person that I dealt with was very nice. The staff seemed very caring people over there.
November 20, 2013
I visited this facility
Hampton looks like a great place. The staff, especially Stephanie, was extremely helpful. From what I understand, they have a lot of activities. The place was very much well-kept and well maintained.
October 18, 2013
I visited this facility
The person who showed us around Hampton Spring Shadows was very nice, so does the one apartment that was available. But it was like one of the larger ones, kind of like their Cadillac. I didn't see anything smaller. It was okay and the place was nice.
August 14, 2013
I am a past client of this provider
My mother lived at this facility for 5 plus years. She loved the place very much. Many of the workers have been there for 8-15+ years. That says alot! The workers were so good to my mother---they were like part of our family. Nice comfortable well managed facility. The food could have been better, but my mother was pretty picky.
September 12, 2012
I visited this facility
Upon first visiting, I was impressed by the grounds and quality of the facilities. Most places in Houston are rather dirty (it being a big city and all) and so throughout my search, I have been immediately wary of any place I visited. The staff greeted me cordially and invited me to tour the grounds. Besides being clean, the furniture and other physical amenities looked up-to-date and well-kept. The staff kindly took the time to outline what sort of place Spring Shadows was and what my mother could expect if she lived here. I was impressed by their organization and seemingly quality of care. The other seniors present seemed contented and relaxed and were even friendly enough to speak with me as I was given the tour. Spring Shadows had a number of activities planned for the seniors and genuinely wanted to give the people living there a life much like they had in the outside world. The grounds were beautiful as well. Additionally, the quality of food served here was high and looked to not just be microwaved processed food out of a can. this is one of the best places I visited.
March 09, 2012
I am a friend or relative of a resident
The facilities are all kept very clean, and the staff are quite professional. There are numerous and varied activities daily, and the food is of high quality and of balanced nutritional value. There are three separate buildings to the facility, with two being standard care and the third being for those with advanced dementia or Alzheimer's. There is specialized care for Alzheimer's at the facility, as well, which is excellent. For those who don't require that level of care, there are frequent trips out to shop or simply be out in the world, which certainly helps, as no one likes to be cooped up in the same building without recourse. The rooms are reasonably sized with most being a bit larger than a standard hotel room, and some being quite a bit larger than that.
Services and Amenities of Brookdale Spring Shadows
Room and housing options
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Hiking Trails
- Tv Room
- Garden And Patio
- Features Extra: Courtyard, Private Bathroom, Therapy Room, Library
Cleaning services
- Housekeeping
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Fitness Room
- Gardening
- Cooking
- Activities Extra: Recreational Activities, Dancing, Shopping, Bowling, Popcorn And A Movie, Sing Along
Diet
- Special Diets
- Diet Extra: Registered Dieticians
Languages
- English
General
- Respite Care
- Minimum Age: 65
- Pets: Small Pets Allowed
Types of care
- Meal Preparation
Licenses
- State Licenses: 30389
About Brookdale Spring Shadows
Brookdale Spring Shadows provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
Map of Brookdale Spring Shadows
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