The Lodge at Natchez Trace

My friend moved into The Lodge at Natchez Trace last month. When you walk in, it looks like a country lodge -- a great-big, open room, with high, beamed ceilings, furnished nicely, not overly fancy, but very, very nice. When you go upstairs, the hallways are not as long and large as some places, but it's very comfortable looking. Some of the residents decorate their doors, some do not. My friend's room is a studio right now, because she's there as a respite resident; she is just staying until her rehab is finished. Her room is comfortable; they did everything they could to increase its comfort level. About a week after she moved in, they had kind of learned her needs and her habits. We've been very pleased with what they offer. I've had private meetings to get her established with the nursing care and with the CEO, and they've taken plenty of time to speak with her son who lives in Florida to confirm and reaffirm things that are going on. I have visited several times, and they have been very gracious about allowing visits with people who are masked and are willing to social distance. I've observed music events; I know they sang hymns one Wednesday afternoon, and they had a guitar-playing musical performer (who was outstanding) another afternoon when I was there. They offer physical therapy and occupational therapy, all done by one agency. Throughout COVID, they've only allowed one agency to come in; that way they know exactly who's coming and going, and they have less exposure. They've had very little COVID. They also have bingo on a regular basis. You win points or credits when you play bingo and you win, and you can buy things with your credit. It's kind of stimulating to the mind. They have a large gathering space, plus a game room, plus a large visiting space that they used during COVID, but I think they're opening up on Monday because all the residents will have had their second vaccine by then. They're very conscious of it, but they're not fearful, which I really like, because that's my friend's nature, too. She likes the food, and that's a big plus. One thing they did last week for any of the residents who wanted to was they masked up, loaded on the bus, and went out to Loveless cafe, which is kind of a famous place to eat where lots of country-music singers and tourists go. They went there in the early morning and had a breakfast/brunch kind of meal together. They have a beauty shop, and they have manicures. The nursing staff is amazing -- the nurses that she has had, she has just loved her nurses. I called the Lodge to inquire if they had a respite room for my friend. They did, and it was actually open. That afternoon their community-relations person came to my friend's house and brought us the paperwork to get her in that respite room. By the next afternoon -- twenty-four hours later -- she was in The Lodge. They're quick responders, that is a huge plus, and I've never seen that anywhere else.

We love Lodge at Natchez Trace. They are serving a lot of organic food, they buy organic beef, and fresh fruits and vegetables, and they don't use a lot of canned stuff. The rooms were just too small, and my husband and I would have to separate. The dietitian put on a lovely lunch for us, which was a gourmet restaurant type of lunch. The communication we had with the restaurant staff was very positive. The director was fantastic and very accommodating. We had a lot of questions, and we never felt that he didn't have enough time for us.

My Vietnam veteran father had a stroke and diagnosed with dementia at the same time. Unable to care for himself and me being here in TN and him in Ohio, I felt I I had a bit of unique situation. Matt File; The administrator was such a great help navigating me with what I needed to do to get my father here, he put me in touch with an organization that works with vets to offer assistance in their monthly costs. The day I moved my father in, I wasn't going to be there until later in the evening, 9:00pm well past office hours, Amy their memory care director stayed until I got there to make sure Dad & I were welcomed and for dad to feel comfortable, The rooms are clean, and spacious. Andrea the activities director also stayed to meet dad, she let him know as soon as he was ready to join in she will be there to navigate him to all the fun he could handle! I cannot tell you how much worry and stress they took off my shoulders will all they have done. I am forever grateful!

I cannot adequately express my gratitude to the folks at The Lodge at Natchez Trace. I was, like most, concerned when Mom and Dad moved into assisted living. But I need not have been. After a little time to acclimate I heard my Mom say, for the first time in a long time, "I'm happy." The Lodge is a clean, beautiful and friendly place. But the best thing about it is the people. Everyone I've met on the staff has been kind and caring as well as sincere and professional. From the Maintenance Guys (Bo and Kevin) to the Executive Director (Steve) and everyone in between the Lodge is full of genuinely good folks. And that includes, of course, the residents. Mom and Dad found an extended family at the Lodge. They quickly made several good friends and became part of a community that really cares for them. In short, Mom and Dad found a Home at The Lodge. And a concerned child couldn't ask for more than that.

Visited my grandmother there recently for a couple days. Wonderful facility, nice and clean grounds, great food, and very nice and accommodating staff. Thanks!

I visited my sister at The Lodge at Natchez Trace in Franklin, TN yesterday as I have before. I am constantly impressed with the facility and its overall cleanness and pleasant staff. The food in the cafeteria is excellent!As good as home cooking can get and Chef David is particularly kind, outgoing and sensitive to the specific needs and wishes of the residents and their guests.

I recently visited to place my mother I was impressed as I was given a tour by Kelly very sweet lady I was taken around the beautiful place we were interduced to Brandy who works in Activities Dept she was doing crafts I belive they were painting crosses she was helping each one smiling laughing with them as I came back through I noticed a resident getting sleepy maybe ?She was rubbing her head and I couldn't make out if she was talking or singing to this resident I can say first impressions I loved it activities and social bonds are what my mother needs caring staff has put my mind at rest knowing they are there not only to collect a pay but put there heart into it. I seen many residents smiling throughout the building nursing staff was on the go busy but smiling. After touring 4 assistant living home we are leaning to put mother at The Lodge at Natchez Trace first impressions are always great Thanks you so much Kelly for our tour!

My mother has been living at The Lodge for just over 3 years...she calls it home. The facility is BEAUTIFUL and there are various sizes of rooms - a size for everyone. At this stage of life, the 2 most critical areas are nutrition and social activities! The Head Chef and his team are AMAZING! Some of Nashville's finest meals are being delivered to the residents daily! I frequently eat meals with my loved one! In the area of Activities, it appears there is room for improvement. The effort is good, but could be enhanced. Getting the residents EXCITED about being out of their room and engaging in meaningful activities is critical. I am hopeful this is an area being worked on by management. Nursing staff is TOP NOTCH! Genuinely caring, gentle and passionate about their work and the residents they serve! Support staff...from the front office, facilities support, transportation services, to the techs who support the nursing staff, and those in the dining area...many have been there multiple years now (the facility is still young, about 5 years old). They love on the residents like family...because they ARE family! Worthy of your time to check them out! My mom still calls The Lodge at Natchez Trace HOME! Looking forward to the owner and management staff doing what needs to be done to strengthen the weaker areas.