Summit Hills

Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care

50 Reviews
110 Summit Hills Drive, Spartanburg, SC 29307
Call (864) 756-9218
Summit Hills (864) 756-9218

Reviews of Summit Hills

50 Reviews Write a review
Food
(29 Reviews)
Staff
(32 Reviews)
Facility
(32 Reviews)
Activities
(28 Reviews)
Value
(29 Reviews)

Assisted Living Reviews for Summit Hills

November 24, 2020

By BP Thom

I am/was a resident of this facility

I moved into Summit Hills Assisted living in 2016. What prompted me to write an on line review is what they did for us on Veterans Day. I served my country and was in the Air Force. Summit Hills had an incredible service on November 11, 2020 and honored each of us who served. I was beyond proud and moved on this special Day.

November 20, 2020

By Marsha RD

I am/was a resident of this facility

I have lived at Summit hills for almost 2 years and I am happy living here. The staff care, food is good and the community is clean and beautiful.

November 16, 2020

By Frank F

I am/was a resident of this facility

I have lived at Summit Hills for a little over a year and I am very happy. The people here are very nice and friendly . The meals are good and I have everything I need.

November 12, 2020

By S Dale

I am/was a resident of this facility

I have lived at Summit Hills Assisted living for over a year now and I love it. I feel very safe and taken care of. It is so nice not have to worry about cooking, cleaning and taking care of the yard. The people are great and the staff really care. What a wonderful place to retire.

November 09, 2020

By N Smith

I am/was a resident of this facility

My husband and I moved to Summit Hills Independent Living 6 years ago. AMy husband passed away 4 years ago and I loved Summit Hills so much I moved into Assisted Living. I have become good friends with so many of the residents. Staff are very caring and they truly want what is best for me. I like that dining has many choices for us and we can pick what we want to eat. The activities are so fun and they do a lot of exciting and interesting things. Housekeeping is fantastic. They not only do a great job but the care and always speak to me. Moving to Summit was a greet decision for my husband and I and I could not be happier living here.

October 27, 2020

By s Horton

I am/was a resident of this facility

I love living at summit hills. The nursing and cna staff are wonderful . The care and are very personable. The community is beautiful and housekeeping does a great job keeping my room clean. The food is not only delicious is looks great when plated . The activities are fun and they are very creative . Regina , ED works hard, has a lot of great ideas and goes the extra mile to make sure everyone is taken care of . Therapy is also wonderful. The work me hard and make it fun. Moving to summit hills has been wonderful

October 19, 2020

By Sandy summit

I am/was a resident of this facility

I moved to Summit Hills since March. The staff really care. I enjoy the activities that I participate in and have met many wonderful people. The therapist are great and I recommend Summit Hills to anyone who is looking for a community.

October 15, 2020

By PDunbar

I am/was a resident of this facility

I moved in October 1, 2020 and could not be happier. I love the CNA's, I love the Nurses, I love the food and love the activities. Executive Director Regina has been wonderful! I highly recommend Summit Hills to anyone who is is looking for looking for an assisted living

October 13, 2020

By gstevens

I am/was a resident of this facility

I have lived here for almost 3 years and very happy at Summit Hills. Staff is kind, residents are pleasant and fun activities throughout the day. I would highly recommend Summit Hills to anyone who is looking to move into an assisted living community.

October 12, 2020

By wconverse

I am/was a resident of this facility

I Have lived here for 8 years. They take great care of me. Food is good and I enjoy the activities. The people are friendly and I have a good time living here. I would highly recommend Summit Hills.

October 08, 2020

By barrs

I am/was a resident of this facility

I was here at Summit Hills before, I chose to come back. I very happy with that staff. They are respectful and willing to do what I ask and they call me by name. They are like a friend. Very personable and friendly. Therapy is good. They pay attention , they make therapy enjoyable, and they care and show interest . I recommend Summit Hills for anyone who is looking for an assisted living facility.

February 13, 2016

By M-Smith

I am a friend or relative of resident

FINANCIALLY ABUSIVE - After meeting with Summit Hills marketing and deciding on Summit Hills as being affordable, I moved my relative into Summit Hills Assisted Living. The marketing person said the fees would go up about 4-5% per year. After being in Summit Hills only six months, his fees were raised 15%. That is not a misprint 15%. I argued that was ridiculous, stating the financial planning had been based on the 4-5% annual increases discussed when registering my relative. I took the matter to the Chief Operating Officer of the Maxwell-Group.com that owns Summit Hills. The Chief Operating Officer of the Maxwell Group refused to adjust the rate to something rational and offered to help move my relative out of the facility. That would be very upsetting, confusing and abusive to him as he has adjusted to the routine at Summit Hills. He would never have entered Summit Hills if we knew his fees would be raised 15% in only 6 months. His income suddenly no longer meets his expenses and they know that and do not appear to care. There should have been no increase in his fees for 12 months as had been discussed. And after 12 months we were expecting an increase in the 4-5% range..

Provider Response

We appreciate you sharing your concerns with us. In an effort to provide more resident centered care where the priority is placed on meeting our residents’ needs to the fullest, Summit Hills made the decision to transition to an All-Inclusive Pricing Model. With this new approach, your loved one is charged a flat rate regardless of his or her care needs. This allows them to budget what their monthly rent will be going forward because it doesn’t change should their care needs increase.

We understand that this change in pricing structure doesn’t work for everyone, but the idea for the change was based on feedback from family members and residents who have subsequently welcomed it. One of the reasons our all-inclusive pricing has been so popular is that residents no longer feel like they are being nickeled and dimed. In many Assisted Living communities, there are hidden costs associated with ancillary charges for services like laundry or supplies like gloves and Band-Aids. Summit Hills does not bill for these items. Most other communities charge by care levels or points. With these models, your rate increases as your care needs increase and that monthly rate can change without any notice. These sudden changes in your rate can create stress because you worry about a fall, surgery or some event that would increase care needs. Even minor changes in medication can result in an increase in your monthly rate. All-Inclusive Pricing gives you peace of mind. Additionally, our caregivers have welcomed this change. Instead of having difficult conversations about financials and rent increases due to care changes, they are now able to fully focus on providing the most personalized care possible.

We understand from your conversations with our Directors at Summit Hills and with our Chief Operating Officer that you are very pleased with the level of care your loved one has received and that he is very happy living at Summit Hills. While we regret your concern and understand your disagreement, we remain fully at your service.

October 14, 2015

By Susan68133

I am a friend or relative of resident

My mother is a resident at Summit Hills assisted living. The facilities are very nice. The rooms are spacious for their purposes. They have many activities for their residents. The facility is very well upkept. The staff is very friendly and for the most part helpful. The only complaint that my mother has us the quality of the food. Summit Hills advertises gourmet food but that is so far from the reality as to be ridiculous. The food is barely cafeteria edible at best. There was recently a meal that the was totally inedible. The response from the complaints of the residents was met with a total lack of concern. There has been a recent price increase that is significant, it's seems to me the quality of food should match the price they are asking. This is definitely a problem that I have spent well over a year complaining about.

Provider Response

We certainly welcome and appreciate that you have found our rooms, activities and staff to your liking. We also strive for an enjoyable dining experience and work hard at attaining excellence and apologize for your less than favorable occurrence. We take all concerns and criticisms very seriously and will work to improve and exceed your expectations. We would also welcome the opportunity to discuss your comments further. Please feel free to contact us at the community, our team will be readily available to meet. We look forward to the chance to serve you.

August 05, 2015

By Maggie26

I am a friend or relative of a resident

My mom is happy living in Summit Hills. Great job!

July 31, 2015

By Nancy114775650

I am a friend or relative of a resident

My mom is a resident of Summit Hills. Dena in the assisted care is so compassionae and caring. My mom said that she is an angel. Victoria in the assisted care is also very attentive and kind. Chantay in assisted care dining room is so friendly and goes out of her way to see the residents are taken care of and pleased.

July 31, 2015

By Alice46

I am a friend or relative of a resident

My mom is a resident in the assisted living unit at Summit Hiils. The staff there goes above and beyond. always willing to help, very friendly and open to suggestions on care, food and etc. Great group indeed!

June 15, 2015

By Nancy105629950

I visited this facility

Summit Hills is very nice. It was quite good, and I was impressed. The rooms and apartment were nice looking and comfortable. They have a lot of activities, which was anything you would want. They have therapy activities and reading games. The dining room was very nice. It was like any dining room, but it was very attractive. They could improve the pricing though. As for security, it appears to be very good. They were very helpful. I went to both the assisted living and independent living, so I can see the difference. I thought they were both very nice.

February 10, 2015

By Caring99744650

I am a friend or relative of a resident

My mom has been in Summit Hills for a month now, and so far everything has been fine. Everyone was very accommodating and friendly. They have a pool there which is nice. They can do water aerobics. They have community rooms and lots of activities.

December 16, 2014

By Caring98814450

I visited this facility

I visited Summit Hills. The staff was very nice. The room was acceptable, and it looked clean. The dining area was very nice. The environment was very good.

Provider Response

We appreciate you taking the time to leave a review. We are glad that you enjoyed meeting our members, our staff, and seeing our community. We hope to see you again! Let us know if we can be of any more assistance by calling us at 864-582-5561 or emailing us at info@Summit-Hills.com.

March 20, 2013

By Caring 6430

I visited this facility

I love Summit Hills. It's a great place but it's just disappointing that they didn't call me to give me information about the costs. They've got a good reputation though, and people that have lived there have liked it.
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Independent Living Reviews for Summit Hills

November 05, 2020

By Jeanne F Clark

I am/was a resident of this facility

We have lived at Summit Hills for 2 years and we love it. We left a big house and yard and I know longer have to clean the house and maintain the yard. I we love the staff and they care. I like that I don't have to go outside to go to the dining room. The activities and entertainment are great. I recommend Summit Hills.

November 04, 2020

By Joe Correll

I am/was a resident of this facility

I love Summit Hills!! the activities are great and i miss them due to Covid. We don't have to clean or cook anymore. The community is beautiful and we love we don't have to do yard work anymore. The people are friendly and the staff is great. I highly recommend Summit Hills.

June 07, 2020

By malloy evans

I am/was a resident of this facility

Today (6/7/20) we are thankful during the coronavirus/pandemic that our leadership has communicated in a timely basis,with clearness, and thoughtfulness. We are safe, daily meals supplied, groceries delivered, prescriptions filled, and exercise opportunities provided.The staff has worked long hours and gone the extra mile to be sure we are comfortable. We have been cottage residents here for 3 years and have been very pleased and content with all aspects of living in this retirement community.

May 22, 2020

By BetsyBrewerGrimes

I am a friend or relative of a current/past resident

We visited a model cottage with my parents before they chose Summit Hills. We also toured the entire campus. I feel my parents had ample opportunities to learn all they wanted to know before making their decision.

August 10, 2015

By Summitbabe

I am/was a resident of this facility

I have lived at "The Summit" for 10 years. It is my home and I love it. I am a Master Gardener. I have yard full of beautiful flowers. All yard work such as mowing, pruning, fertilizing is done by the yard caretakers. I just do the fun things. We have many residents from diverse backgrounds. They all have a story to tell. We go "out" to eat at our favorite "restaurant" (our beautiful Monticello Dining room. We have delicious food and delightful company of other residents. We do not have assigned seating, so you make a reservation with different friends, new and old, every day. If I need a new refrigerator, maintenance brings me a new one. If I need a light bulb changed, I call maintenance. It goes on and on. An abundant life at "The Summit" is a given.

Provider Response

Thank you for taking the time to leave a review. We are so happy that you are able enjoy the "fun" parts of gardening while our community takes care of the rest. You are truly writing your story at Summit Hills.

January 29, 2015

By PollyAnnaSH

I am/was a resident of this facility

I had lived on the West Coast for many years. My son is a long-time resident of Spartanburg. After my husband died, my son urged me to move near him and recommended Summit Hills because he’d heard many good things about it. After I turned 90 years in age, in 2012 I sold my house and took him up on his suggestion and moved to an apartment in Summit Hills. Since then, I’ve been so pleased with the friendly and helpful residents and staff. We are kept pleasantly occupied and exercised. They take us to stores, banks, and medical/ dental appointments (important, since my car was left behind.) I plan to spend the rest of my life here. I enjoy the wellness classes. We have such wonderful instructors who are great with setting workout plans and feedback. I also go to weekly Bible study, Jeopardy, and many more events. I quite enjoy visiting people in Assisted Living- people I know and don’t know. I am quite busy, I can’t remember it all. It is nice to be in a place that has activities where you are cared for and transported. You are as busy as you want to be. Everybody is a friend. They are all lovely people here with interesting backgrounds. Since I have been here, I have been cared for by everyone - maintenance staff, social directors, dining staff, wellness staff, etc. It is truly a wonderful thing.

January 29, 2015

By Pleased as Punch Judy

I am/was a resident of this facility

I moved to Summit Hills 4.5 years ago. I can think of many things about Summit Hills that I have experienced at here- good, friendly, kind, and helpful residents and personnel. The latter are well trained and regularly working to improve the community. What is especially attractive to me is the Wellness Program, providing a wide range of programs for all residents. These programs for exercise, games, and all forms of health programs are for every type of living situation.

January 29, 2015

By D. Ballard

I am/was a resident of this facility

I came to Summit Hills a year ago last Halloween for the same reason that probably 80% of the other residents did- a family member lives here in Spartanburg. We moved here to be close to them. They were informed that Summit Hills was a great retirement community. I was concerned about leaving all of my friends at home and not knowing anyone here. After two or three days of getting settled in my apartment, I was visited by several residents at my apartment and welcomed with open arms. I learned the residents’ names by eating dinner with different residents each night. I soon learned that we all have so much in common. I tell everyone that we are just one big happy family. We take care of each other. It doesn’t take very long to meet someone you can call your best friend- just like you had at home. This is my home now. I love all of the people here at Summit Hills. The people who work here call each one of us by our name and are included in our family. Come to Summit Hills- you will love us too!

January 29, 2015

By FazeOne

I am/was a resident of this facility

My husband and I moved to Summit Hills March 1, 2014 (almost to the year mark.) It was the best decision we have made for our “Golden Years.” We have met many people from different careers and truly enjoyed their stories of family, professions, etc. The staff at Summit Hills is cheerful; helpful and always ready to meet your needs. They are one “One Caring Bunch.” We are happy.

January 29, 2015

By lottathighs

I am/was a resident of this facility

I have lived at Summit Hills since July 1998, and I enjoy it more each day. Summit Hills is a loving community, not just a place to pass time until you pass away. The residents are very friendly and really care about each other. It is truly a great place to live. Although I live by myself I have never felt afraid one minute. We have a night watchman who tours the neighborhood once an hour and is ready to be of assistance if one should have a medical emergency in the middle of the night. We have a stellar Maintenance crew who comes to help shortly after called- "not when they have to get around to it." The food is very good and the food service department works hard to prepare good, balanced meals but the greatest part is I don't have to cook it- it's like eating out every meal- no clean up and no dishes! I have a two- member housekeeping crew who make sure my house is clean and the linens are changed weekly. If you are bored, it is your own fault because there is always something going on. We have an outstanding Wellness Program featuring everything from physical exercise to water aerobics. There are classes to keep your mind fit also= everybody loves Jeopardy! Fortunately I can still drive but for those who can't, transportation is available four days a week, and trips to the grocery store, the bank, and to the mall are scheduled each week. To feed our cultural appetites, transportation is provided to the Symphony, to events at the Cultural Center, to special presentations given by many colleges and churches in Spartanburg. If it takes a village to raise a child as Hilary Clinton says, it also takes a village to Keep Grandma Going Too! And Summit Hills is that village for me!

January 29, 2015

By SH Mickey

I am/was a resident of this facility

Summit Hills provides a great lifestyle for all members. When I was looking for a place to call home in retirement, I wanted to live with colleges and cultural events. Thanks to Summit Hills we have transportation. We go to stage plays, jazz concerts, ballet and even athletic events. I love the cultural aspects of Spartanburg. Summit Hills makes that readily available to us. The second thing is that I am a person who enjoys working out. As I got older, I learned to swim. I learned this in retirement. We have a pool and a superb skill trainer. Our Wellness Director is very wonderful in setting up personalized workout programs for every resident which meet their every needs. In addition, the members enjoy on-campus lectures, card games, jeopardy, and music and art classes. What more could we ask for- a pool? A gym? Skilled trainers? –We have those also.
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Continuing Care Retirement Community Reviews for Summit Hills

October 23, 2020

By costa123

I am/was a resident of this facility

I was in skilled facility and I chose to come back to Summit hills . Their therapy department is great. The community is very clean and the housekeeper always has my room clean. Activities are fantastic. They help me keep my mind active . I was able to make blankets for mother’s who couldn’t afford them. This gave gave me meaning. I attracted the pocket prayer to each blanket I made. I recommend Summit Hills !

October 15, 2020

By LMQ

I am a friend or relative of a current/past resident

My mother and father moved into Summit Hills into an independent apartment June of 2018. We had visited other senior communities and found Summit Hills to offer the best housing, social, and value for our money. My father was starting to show heavy signs of Alzheimer’s and the fact that is was a gated community made my mother and I feel more secure if he wondered outside alone. The community has beautiful interior design, constant activities and delicious dining fare. My family came to eat in the dining room many times. In February of 2020 we moved my father into the Memory Care unit there. It was hard to turn over a parent to people I did not know but he was too much for my mother to handle at 82 years old. I visited my dad many times a week and had wonderful walks around the campus. I got to know the caregivers and they my dad. After only six weeks of him being there, Corona-19 virus locked the care services building down to stop the spread. I was unable to see him until August 3rd when we could start window visits. The caregivers who brought him to see me shared wonderful moments they had with him that mad me smile. During this horrible time of lockdown, the caregivers gave more of themselves than ever, filling in as true family when we could not be together to hug or walk together. Seven weeks ago, my mother had a stroke and was taken to the hospital, unable to use her right side. We were able to have her some back to Summit Hills and use their Rehab services and stay in the Skilled Nursing area. It was so much easier for me to be able to check on their apartment, get mail, and visit with both parents at the same location. My father succumbed to his disease two weeks ago. Everyone I passed as I walked through the halls with my mother had a kind word about my dad. The staff has been so accommodating and thoughtful on our families’ needs during this time or mourning. I highly recommend Summit Hills to anyone looking into a retirement community that will serve them in all capacities no matter what stage they are at in life.

September 09, 2020

By lbarnett

I visited this facility

I have visited a friend at summit Hills skilled nursing. I am impressed with the staff,care, and support she receives. I highly recommend Summit Hills for anyone looking for an Assisted/skilled facet for themselves or loved one.
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Memory Care Reviews for Summit Hills

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Costs for Summit Hills

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Cost of Independent Living

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Cost of Continuing Care Retirement Community

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Photos of Summit Hills

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Services and Amenities of Summit Hills

Costs

  • All Inclusive Rent
  • Entry Fee
  • Assisted Living Starting At: $4750/month
  • Independent Living Starting At: $4100/month
  • Continuing Care Retirement Community Starting At: $4100/month
  • Memory Care Starting At: $6700/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites.
  • Studio Apartments
  • Detached Homes

General

  • Resident Capacity: 221
  • Respite Care
  • Minimum Age: 55
  • Pets: All Pets Allowed.

Licenses

  • State Licenses: CRC-1113
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About Summit Hills

summit-hills.com

Spartanburg's Premier Continuing Care Retirement Community

Experience luxury senior living at Summit Hills of Spartanburg, South Carolina. Members of our community enjoy premier accommodations, robust social programming, restaurant-style fine dining, industry-leading care services, and an award-winning wellness program. Most importantly, our community is built for our Members, and everything we do is geared toward helping them live Longer, Healthier, Happier lives. As a continuing care retirement community, or CCRC, Summit Hills takes care of our Members throughout the entire journey of aging. Our living options include Independent Living, Assisted Living, Memory Care and Skilled Nursing. We also offer Short-Term

Rehab Services on site. This means that unlike other communities, our Members never have to worry about moving again. They will be taken care of no matter how their needs change.

Our Senior Living Options

Independent Living: Independent Living is designed for seniors who benefit from a maintenance-free lifestyle but need little to no outside assistance. Our Independent Living community offers both cottage homes and villa apartments.

Assisted Living: Assisted Living provides Members assistance with the activities of daily living (ADLs) in an environment geared toward maximizing their independence. Our Members receive personalized care based on their individual needs and goals.

Memory Care: Memory Care offers specialized support for Members with Alzheimer’s and dementia. At our community, every caregiver is a Certified Dementia Practitioner. We focus on helping our Members live a high quality of life and meet them where they’re at both physically and mentally.

Skilled Nursing: Skilled Nursing provides Members with person-centered support from a team of top-tier medical professionals. We offer around-the-clock care and monitoring, as well as uncompromising attention to Member needs, in an elegant environment.

Short-Term Rehab: Short-Term Rehab offers Members extraordinary results in physical therapy, occupational therapy, and speech therapy. Our partnership with Genesis Rehab Services allows us to achieve outcomes that exceed the national avera

What Makes Us Special

Our dedicated team members have a proven track record for success and know the importance of establishing a lifestyle that allows members to live longer, happier, healthier lives. Our number one goal is to provide an environment that encourages an independent lifestyle for all our members.

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