Morgan Health Center

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I am beyond disgusted and disappointed with how this nursing home has handled a family member of mine. We had a family member come here from a nursing home in Warwick because my entire family lives in Johnston so we figured it would be much easier to visit her here. Our family member suffered from Dementia. She required close attention, as some may know, people with dementia tend to not be as alert or aware of changes with their body or things happening. Once Covid happened we were no longer allowed to see this family member. Of course understanding that this was because the elderly is at much high risk, we were ok with this. Unfortunately, this also meant that no one would be able to see her a couple times a week as we usually would. Knowing this, we still thought that the nursing home would still be watching and taking care of this family member. About two to three weeks ago, we received a call saying that our family member was not breathing well so they were going to send her to the hospital. She tested negative for Covid so they continued to run many more tests on her to find out what was wrong. Turns out she had a UTI that the nursing home did not catch right away and it was causing her kidneys to fail and her lungs were collapsed. We were devastated. A week or so after, the doctor calls and says she’s in her final days so we brought her home to peacefully pass with us. Morgan nursing home called my sister to ask about the family member and my sister told them that she had actually passed. The nursing home staff said “I’m sorry for your loss. Please take your time in coming to collect her things.” That being said, it sounded like all of our family members belongings were still going to be in her room or at least in the building. Earlier today, my sister and her husband went to the nursing home to pick up our dead family members belongings and they had all of her belongings in BOXES NEXT TO THE GARBAGE OUTSIDE. I am beyond disgusted with how this nursing home has handled my family’s health along with her things. Imagine going to pick up your recently dead family members belongings and finding it all outside on the curb next to the trash? Any normal human being would be equally infuriated. This is NOT ok. So basically, if you love your family member - DO NOT SEND THEM TO THIS NURSING HOME. They will mishandle your family member and god forbid they pass, they will treat it as a number to clear out the room quickly.

Olinda

Mom was sent there after the hospital. She had multiple issues - bedsore, on dialysis, delirium. One reason she was accepted there was because they had a certified wound care nurse and this way the nursing staff could work with a local wound care facility in a hospital for her care. I went for a quick visit (she was going in that day) and the staff was very kind, respectful, found time to talk to me and show me around. I was informed about their family services, given the name of the social worker (who was always available to help me through the Medicaid paperwork), asked about food issues. The facility was clean, neat, 'homey'. On the floor she was to be on, the nurses station was surrounded by residents talking to each other, there was one side room used for eating and meeting with relatives (with a TV). Another side room was for therapy and getting people ready to go home (kitchen set up) but right outside was a patio with flowers and vegetables growing in boxes raised up so all residents could help take care of them -- water, cut, or just to see. They made sure she was ready for dialysis transport on time. Mom was never dirty or smelly and CNAs seemed interested in helping her eat - they never seemed rushed when I would walk in on them. They were helpful and came pretty quick when I wanted to get her up and go around the facility - she needed to be gotten out of bed by a 'hammock' type of lift and into a wheelchair. I was guided very respectfully and treated well when it came time for palliative care and then hospice, sitting with me and sometimes with me and mom, seeing if she understood the palliative care issue. I was talked through all the changes coming and was invited to call or stop by 24 hours a day. When she passed, they were comforting and respectful. The facility is definitely on my list of ones to recommend in this area.