Normandie Ridge

I am a relative and found the rehab and nursing care to be horrible. They are understaffed and the nursing assistants were short tempered to down right mean to the patients. I observed them being short tempered to two of my mothers roommates. My mother said one would not help her to go to the bathroom and told her to do it in her do it in her diaper and let her be lay in it for hours. I came over to visit and my mother was sleeping in a wheel chair in the hallway. No food or drink with her. I gave her an insure drink but had to run out for a delivery and when i came back 4 hours later she was still in the hall with that drink i gave her. The floors in the rooms are filthy. They are not washed between patients only sweep. We had her removed from there but i could go on.

My aunt is in Normandie Ridge. I think the care is OK and adequate, but they seem to be understaffed. They have activities and bingo, but she doesn't participate. I've had a meal there, and it's good, but she's on a special diet now. The room is clean but minimal, it's pretty much a hospital room. The staff is helpful and cooperative, and they tell me what's going on with her.