Autumn House West

Steve

I have visited Autumn House West, they're very professional and very helpful. It was during COVID so things were a little stricter, but we were allowed to bring personal items at that time and we were allowed to visit during normal hours during the day. We're impressed with how professional the staff was. The layout was a little larger than I thought and they simply have the needs that we needed at the time. What was there was sufficient. They have a small common space. I think the food was pretty standard, it wasn't extraordinary by any means, like a restaurant. But it wasn't like hospital food.

Allen

Everything about Autumn House West was first class. The biggest problem there was the cost. The room was $2,700 along with some other initial fees. As the care increases, so does the cost, which makes it out of our price range. I think my mom would have been comfortable there and enjoyed it. The lady who toured us was very knowledgeable, helpful, and friendly. They were having an outside picnic when we were there, and they had a musician. There was also a library and a small game room.

Tina

My mom will be moving into Autumn House West. The people there are extremely friendly. It's a very, very nice place. The rooms are very clean, a nice size, and very bright. She will be in level one assisted living. I did not to taste the meals however Amber, who was the woman that we have been dealing with is extraordinary. She is over the top. The atmosphere was very, very nice. The people that live there seemed to be extremely friendly and extremely happy. It's a really upbeat atmosphere. They have activities. When we were there, they were getting prepared for their New Year's Eve party. They have painting. They have games that they get a lot of the residents involved with. They have arts and crafts. Their calendar is so full. They bring in live music. They have bingo. They have a lot of activities there.

Wayne

We toured Autumn House West and it really was great. All the facilities were fine. It was a little older because it is basically in downtown West York. Everything's included and the dining facilities were more than adequate. It also seemed like the level of care for their residents was fine. The person who gave us the tour was very knowledgeable and answered all our questions. That's only second on our list, mainly because of location. I live close to York, and you hear all the local news and unfortunately, maybe not exactly in that neighborhood, but in the West York area, there are a lot of shootings weekly. So, depending on finances, if that's all Dad could afford, then it would be fine. My dad, being a country guy, doesn't like the city. The views aren't that great, depending on the room you get. If that place was somewhere else other than in the city, it would be great. Maintenance was fine, it's great. It seemed like everybody was anxious to get their food. The dining facility was more than adequate. It's dated, and obvious that it's an older building, but as far as the maintenance, I didn't see anything that jumped out at me. They keep it up to date. It's not a turnoff to me, though. My dad lives in a house that is probably 50s or even 40s, so as far as that goes, it would be fine. We were well pleased with everything at the facility, it's just the location.

Colleen

I visited Autumn House West. I was very pleased when I first arrived, because I walked through a beautiful garden in a nice fenced-in area that was very well kept, very welcoming, and pleasing. It was an area where the residents could come out on their own, sit and relax, or visit with a visitor. When I entered, I was greeted right away by a very caring, friendly staff member. I didn't wait long and the person I had the appointment with took me back and explained everything. I was really happy with what I saw, because the place was someplace that I would feel comfortable myself, and signing another member up or leaving my loved one there in their care. I saw one room, and that particular room had a great view of the garden that I had just walked through when I first entered. It was clean and definitely adequate. The dining area was quaint and welcoming, and I was happy that it was smaller. It's a smaller facility, and I just was really happy with everything I saw. I also saw that they have in one of the activity rooms a barber/hair salon. They have two outdoor facilities for the residents to spend time with each other, or outside on their own. I found out that they have bus trips and regular bus visits to Walmart. My uncle could probably use it once a week. I didn't see any food or anything, but they told me that the guests have two choices for breakfast, lunch, and supper, so I thought that was excellent. The facility was very clean and I was totally impressed.

Darren

My tour at Autumn House West was a nice experience. It was a nice community, well-kept, and very organized. They explained everything in detail as far as everything they have in the rooms for the person living there. And about how they take them shopping, that they have an in-house doctor to help them in case they need help. They take them to doctors' appointments. So everything is pretty much there to help residents have a good living there. The person who gave me the tour was pretty good, she showed me the entire area, where they eat their food, wash their clothes, and the entertainment section where they can gather and discuss things. She finished it up by showing me one of the rooms, which was like a hotel setup and very nice. The dining area was nice. Everything was well taken care of, I didn't see anything negative at all.

Sue

Our tour experience at Autumn House West was very good. They were very informative, and they answered all our questions. They were very cordial and just easy to talk to. I was impressed with the tour. The workers were very friendly and seemed to be caring from what I saw. The residents seemed to be happy, too. The workers were very helpful with the residents, whenever they had questions or needed any help. The admission coordinator was very helpful and very informative. He answered any questions that we had. He spoke to my family member, tried to get to know him, and tried to make a good fit for us. The place was very clean, neat, and well organized.

John

We went with Autumn House West. My mother moved in end of May. We are very pleased with our overall experience. The staff is very caring and they have taken very good care of my mom. The room is a basic room, nothing spectacular but it is functional. Since it's COVID, meals are delivered to their rooms and the meals are good. They do not have any activities yet but they are hoping to resume. It is close to where she lives and is reasonably priced. Plus the staff is great.

zeiglermom

Our sister is extremely happy at Autum House West. Our first experience was with Michael H., and he is top notch. He convinced us that our sister would be in good hands. So far he has not left us down. The facility is very clean and well kept. All the staff are extremely helpful, caring and kind. The rooms are spacious enough. Some personal care homes i have visited, the residents would have to share a room or have extremely small bedrooms. They have constant actives for the residents, which is so helpful. We would recommend Autum House to anyone for the care of their loved one.

Cindy

My mom likes Autumn House West. It's good and reasonable. My mom likes the food. The staff is very friendly and try to do what you ask them. The activities are very nice. It's a nice atmosphere. It doesn't feel like a hospital and feels more like an apartment.

Barbara123111550

Barley Autumn is very nice, but the people are too old, though everybody seems happy. The building is wider and very nice inside, but the rooms are smaller. The staff is very friendly and works really hard.

Millerj1120

When I would go visit my grandfather at the nursing home the employees that worked there were so caring. They would come visit my grandfather often to check up on him. They knew our names and who our grandfather was when we would ask how he was doing. I was really impressed with how clean and orderly is there. They are not too pushy for the residents to do activities if they don't want too. The food they serve is something I know I would enjoy if I lived there and my grandfather enjoys it as well. Everyone is just so friendly and never seems to act inappropriately towards my grandfather. My impression on the facility on the outside is that they have wonderful space for the residents to enjoy as well as the visitors. The nurses are just wonderful people! I can't thank them enough for what all they had done for my grandfather when he was living!