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Reviews of Autumn House East in York, Pennsylvania
3.71
(14 reviews)
Facility
3.9
Staff
4.5
Food
3.0
Activities
3.5
Value
3.5
Carolyn
3
|
November 25, 2023
I've decided to stay here at Autumn House East. I'm diabetic, and they just give me anything to eat - ice cream, sandwiches, and stuff like that. That just gives me more insulin because they don't give me a good diet. So, if somebody wants to come here with diabetes, they shouldn't come. The ones that can't come to the dining room, they give them their food in the rooms. And the ones with the wheelchairs, the nurses wheel you down to the dining room to eat and then they wheel them back up. All the staff here are very nice. My room is the worst in the whole place, that's why I'm getting a new room tomorrow. It's like a closet. The doors are angled to the hallway, which makes it hard to go out the door. The new room I'm having will be bigger, it will have a bathroom, and it'll be close to the dining room. The only activity they have here is bingo. They brought us all down there to go meet some animals. I thought it was to see a pretty dog, but it was reptiles, rats, mice, and snakes. It was terrible. There's a beauty salon and a library. There's a nice place where you can smoke. The building is old. You look at the ceiling and there are pipes on the ceiling. But in the newer section, it's not like this. I've been to the newer sections where we had activities like bingo, and it's pretty over there.
Nancy
4
|
October 8, 2023
I moved into Autumn House East. I chose it because it has an available single-living apartment. The staff members are very easy to get along with, caring, kind, and helpful. They have a coffee get-together every morning. They have bingo a couple of times a week. They'll go on short bus tours. The lady who runs the activity is excellent. I'm in my own apartment. It's accessible, easy to get around, and large enough for me. I'm getting what I pay for.
Terry
4
|
July 23, 2023
Autumn House East was nice. It was clean and it seemed like it was well run. The staff during the tour was awesome. I liked him a lot. His name was Michael. The dining area looked good. Everything looked fine. People were eating and they seemed happy. They had places to sit, a library, common areas, and a nice cafeteria. They have doctors on site, which is good. It was close to a hospital and everything.
Geraldine
4
|
November 3, 2022
The tour I had at Autumn House East was great. The place was nice and very homey. They just didn't have any availability at the time, but everyone seemed very nice and helpful. The residents seemed happy. Everything was clean and very acceptable to me. It just met my standards. The gentleman who took me around was very friendly. This is my first time being involved in tis stuff and he was very helpful and very understanding to the questions I asked. We went by a room where there were lots of residents playing cards and playing games. There was also an exercise class going on. So, it seemed like they had a lot of of stuff available.
Samuel
4
|
May 27, 2022
Autumn House East was a very nice place. They've got nice staff. The director, Michael, who spoke to us was very kind and gave a lot of information. The rooms seemed very clean. We didn't get a chance to do much touring other than what we saw on the way to his office, but it seemed like they have a complete schedule of activities. Even the dining area that we saw looked very nice.
Annmarie
4
|
May 24, 2022
Autumn House East seemed a little dated so I wasn't sure at first, but when I got in there, the staff was welcoming and very informative on our tour. I met with the person who did the intake and she interviewed me and answered my questions. She was very, very polite, very open, and very honest about the site and what they could offer to my mother. It's located right across the street where Walmart is. There are lots of different restaurants nearby and places to go shopping. We walked through the whole community and I got to meet some residents. It was very clean and very nice. Everybody seemed very comfortable. She invited us back for food and to have my mom come and have lunch. So, they were very, very accommodating. They have a nice courtyard and what's nice about it, too, is you don't hear the sounds of the traffic on the main road. It's very, very quiet.
Allen
4
|
October 12, 2021
My parents are in the memory care unit of Autumn House East. The rooms have a queen-size bed, two chairs, and a TV. They have their own bathroom but they have to get a shower down the hall, it's like a community shower type of thing. The staff is really helpful, very friendly, and very knowledgeable about what they need to do and how they treat the people with dementia and the other illnesses that are there. I have seen the meals too and they looked pretty decent. They do activities like coloring books and stuff like that, but I thought they were talking more about physical exercise. They said that they're looking into that option but I said, "How long does it take? It's been February since they've been there." That's the only thing that I was upset about because all they do now is sit in their room and watch TV or once in a while they'll go down and get into the activities room. They get their activities done, but I'm just a little disappointed about the kind of activity they have. Also, sometimes the staff is hard to find because they're having a hard time getting people to work, but that's just like everywhere else.
Daym
1
|
October 3, 2021
Rooms are not cleaned even once a week. Meals are not served hot three times a day. Meals look and taste terrible, and appear to be getting worse. Sheets and towels are not changed once a week. Pushing a button for help gets you no help. You must be able to crawl to the door and scream for help. They have frequent staff turnover. Try to call anyone in management and you will need to leave a message or two. They may not even call you back even if you are a resident. This is the worst-managed place.
What you can do with Caring
Costs for Autumn House East in York, Pennsylvania
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,000
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,100
Starting Price
Services and Amenities of Autumn House East in York, Pennsylvania
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Housing Extra: Shared living
General
- Resident Capacity: 150
- Pets Allowed: Small pets allowed
About Autumn House East in York, Pennsylvania
Welcome to Autumn House East
Care, Compassion & Dignity in the heart of York. The culture of all of our personal care communities offers confidence in the attentive care, loving compassion, valued dignity, and continued safety for everyone.
Independent Living
Our aim is to make our residents’ day-to-day lives a bit easier, which enables them to live on their own for as long as possible. Independent living is ideal for seniors who want to continue to participate in their own activities, participate in community life, and enjoy an active lifestyle without the concerns of homeownership, such as yard work or household repairs.
Personal Care
Assistance with activities of daily living. We help aging adults with activities of daily living, such as bathing, dressing, doing laundry, and taking medications. Our staff members, including at least one medical professional, are on call 24 hours a day.
The key difference between independent living and personal care is the level of assistance offered for daily living activities and health care.
Dining
Our executive chefs add love to every meal. All of our living options include three home-cooked meals per day.
Activities
We keep fun front and center. Every day we offer engaging activities including exercise, day outings, and games.
Housekeeping
With everything from tidying up and scrubbing to laundering personal items, we have your needs covered.
Thank you for your interest at Autumn House East. Please give us a call to schedule a free tour.
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