My parents have been in Country Meadows of York West for a couple of years already. It's a good place. They have activities for the folks, they are very nice people, and the nurses and staff are friendly and nice. Everything was really good. One thing that my mother complained about is the food; it's terrible, and we've gone round and round about that issue. Other residents complain about the food because it's terrible. Personally, I've been there to eat a couple of meals, and I don't think it's bad; so I think when you get older you lose your sense of taste. I've had calls from these folks, and they're saying that it's going to keep getting better. When they talk to her, she doesn't think it's all that bad; but when she talks to me, that is all she complains about. I know that it's not the greatest, but it could be worse. Other than that, I think they get the care that they need. They keep the place clean, and somebody is always there to help, which is good. If I were 85 years old I'd go there, to be honest. Unfortunately, I didn't know the expense compared to the other place. They have a lot of activities, though they choose not to do some of them. But they have bingo every day, they go for country rides, there are other activities that they have like a gym, you can go for exercise, and you can go outside and walk around the gardens. They have all kinds of clubs that I've seen, like puzzle clubs, and they have a church on site, which is good. They have a two-room apartment and a bathroom, so I would say that the room is decent. Other places in the area are cheaper and have kind of the same deal.
Thank you for sharing your experience with our campus. We are blessed to have some of the best co-workers in senior living! (Yes, we know we are biased…) Your comments about the food contrast with the positive compliments residents frequently provide to our dining team. We do realize that many of our residents are fantastic cooks, making the bar very, very high for our chefs and culinary teams. We will touch base with your mother to see what we can do for her. Ironically your father often compliments our dining team for the delicious meals our team serves. Please reach out directly to the campus Executive Director or our Home Office team if you have further concerns. Thank you for choosing Country Meadows. We enjoy your parents and are very happy and grateful your family chose us!