My friend has moved into Atria Lafayette Hill. I think it was great. It was more up-to-date than the other places we looked at. I thought this facility seemed cleaner and more up-to-date. The salespeople were all wonderful. They were extremely friendly. They followed through, set up appointments, and gave a wonderful tour when we were there. It was like they were a member of the family, that is how we felt.
I was able to have a meal there, which was delightful. It was lunch, I'd go there for lunch every day. It was very nice. The food and service were nice. The waiters couldn't have been more eager to please.
Where we had lunch that day was sort of a separate dining area. I guess it's for special occasions, like if you're going to have a birthday party there or something. It's a smaller addition next to the dining room, which looked fine. They do a lot of different things there, which make it look a little more used. They have entertainment and things like that. You can be up on a higher floor and look down and see things going on. They also have a bistro and a little coffee shop. I have eaten there. You can get anything from the dining room; they have special sandwiches or whatever up there, but you can order anything.
He's using a washer and dryer that's on his floor. If he were not capable of doing it himself, there is a next level up where they come in, change your sheets, make your bed, and wash your stuff. The next level up would be helping him with his meds. On the level of care he has, for the first month, he could have somebody come in and make sure he was doing his meds correctly. As it turned out, it's what the salesman said, but not exactly what was the case, which was he would have then been in the next level of care. They don't come to you, you go to them. There's a place you go to get your meds. So, we discontinued that. He was unhappy because there was a med they hadn't gotten yet, and he was very much aware that he wasn't getting it. That got straightened out pretty quickly. Other than that, he's independent. So, that's not a service they do. It's either the next level or it's not.
I have visited a couple of times, and they seem to keep track of them. I picked him up to take him with me once, and I just pulled up to the door. They made sure he was waiting. Everything I've seen, it's been great.
The staff, they're wonderful. I had email correspondence with someone, and then I finally met her one day when I came in. When we first got to the room, she came into the room and she was very, very helpful.
Everything I've seen is great. They've got a room where they've got a service for physical, occupational, and speech therapy, things like that. They have a nice library, it presents beautifully. They had lots of windows and lots of light; to me, that was a plus.
The program of activities was great, but that's probably the same as the other places. There's a list every day of what's going on that day. They do a lot of movies; I'd move in just for the movies. They have entertainers who come. There's this activities director who is in charge of putting it all together, and it looked like it was great.
My friend has a limited amount of money, so what we were looking at was limited. This place was much nicer than the limited places we were looking. He has dementia, and as he goes on, he's going to need higher levels of care and it's going to get more and more expensive. He's paying a few thousand dollars a month for a place to live, and a place to eat. There's a doctor who comes in once a week, and they can arrange for him to see other doctors. They have a service that will drive him places, he's no longer driving. It was more money than the other places we were looking, but not much more. They were all in the same ballpark. Others might have been a lot cheaper, but this place is a lot nicer.
The food I had is wonderful. I've looked at the menus, and you can get anything. If you don't like what they're serving, you can order a cheeseburger, you can order anything, that's what I was told. The food was delicious, I would have loved to have had seconds.
In his room, he has a walk-in closet and a regular closet, like a big coat closet. He also has a very nice little kitchen area, with a microwave, refrigerator, and a sink. He has a huge bathroom. He's got a really big room, and the room is sort of angled so that he can have a chair and a TV area, like a little sitting area, as well as a bedroom area. It's all one room, but it's bigger and it's shaped better to me. I knew what the finished room was going to look like.
The dining room was on a different level. Where you enter, it's the second floor, because the front of is on a hill. When you enter, you don't have to walk up or down or anything. You just enter on a regular place, but the dining room is down one level, which you can look down at. It's big and open. You can look down, and you can walk out. There's a door and a patio and everything else from the dining room. We took a game of Scrabble outside, and we walked through the dining room, out the back door, and sat on the patio, which is lovely. It looks like a throne. If everything is crowded in the dining room, it doesn't congest anything else. The other hallways, the entrance, the library, whatever room they have, all are uncongested, and people are eating in this huge dining room.
Provider Response
Hi Geri, Thank you for sharing this feedback. We take it seriously, and your compliments mean the world to our team. Our staff takes pride in going above and beyond. Thank you for sharing your experience!
