Hawthorne Gardens Senior Living Community

Offers Assisted Living and Memory Care

9 Reviews

$$$

2828 Southeast Taylor Street

Portland

97214

Hawthorne Gardens Senior Living Community

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3.4 9

Jon 2021-08-10 Hawthorne Gardens Senior Living Community is a small community. The marketing agent was wonderful. She was very helpful to us. My friend is a veteran, so we were having a lot of difficulty working with the Veterans Association getting records and that sort of thing, and she was able to help expedite all of that and get what we needed from the VA. We also love the facility the way that it looked, and the proximity to his support group, it's very close to those who are concerned about his care. Also, it's in a great residential neighborhood, so he'll be able to walk around the property there. Those were the reasons why we're attracted to Hawthorne Gardens. My friend is pretty much a quiet and private person, so we didn't go into so many activities because that doesn't apply to him so much, but there are activities with that facility should he choose to participate in them. The room is very clean, spacious, bright, light, and airy, so we were very taken with the room. I visited this facility

5 5 1

Christine B. 2021-05-26 Moving my uncle into Hawthorne Gardens Assisted Living is a regret I will live with for the rest of my life. He moved in July 2020 and died there in April of 2021. Care plans are not done in a timely manner. In fact, I finally got a CP done after he was a resident there for 4 months, there was no record of it anywhere when the "new" manager came on board and we needed to asses his new care needs due to declining health. Hawthorne Gardens management (Senior Lifestyles) has been putting new people in the ED position since December 2020. Now all they can manage are interim ED's from corporate. Staffing of caregivers is inconsistent in number of providers as well as HG staff often being supplemented by agency caregivers. This is extremely frustrating for the people who live at HG. My uncle had to argue with and educate CG's weekly on how to care for and apply his diabetic leg wraps. Many days they did not even put the wraps on, and many times they didn't take them off in the evening. All of this care was part of his care plan. The food is poorly prepared and often unhealthy. My uncle was served spoiled milk. The recent state review showed black mold growing in the kitchen along with numerous other problems. The cook has left. Not sure how things are currently. The most frustrating part of having a loved one here is that there is no direct access to ANYONE who can actually make change. The corporate staff who show up to "fix" things do their best to squash family members trying to advocate for their loved ones. They gaslight you saying, we're hiring so many new staff....and yet there are never enough staff and they are still hiring away. Find out what happens when you call the facilities management team. Is it local? Do you get a live person? State reviews here are terrible. Honestly, all facilities are struggling. Request a copy before you put your loved one in any AL or MC facility. Call your local ombudsman and find out if there are complaints. There are so many complaints at HG that they have their own dedicated ombudsman. Do your research. I wish I had. I trusted an acquaintance who works for a placement agency. I am a friend or relative of a current/past resident

5 1 1

Lek Noi 5 2021-03-31 The food generally offered everyday is so-so. My father frequently complains about quality, lack of variety and amount . They do offer specially prepared fancy menus for holidays and monthly family brunches to show off to visiting family members. During normal times, residents may enjoy enjoy activities such as bingo, art activities, Wii bowling and planned outings. Management has changed multiple times over the part 5 years, turn-over of experienced leaders and caregivers is high which has lead to a decline in consistency & quality of staff and services unfortunately. An example of this is a lack of updated service plans for almost a year and no reply to email requests for follow up information. High cost is not worth what you are paying for assisted living in my opinion. I am a friend or relative of a current/past resident

5 3 1

Nancy 2017-11-08 My mom lived at Hawthorne Gardens. It is beautiful and well-kept. The staff was wonderful, very kind, and worked very hard. The food was OK. They offer painting, walks, trivia games, memory games, parties for every holiday, music, barbeques, and blowing bubbles. I am a friend or relative of a current/past resident

5 4 1

Raymond333263 2017-01-19 Hawthorne Gardens was a nice, well-appointed, clean place that looked very well run. The people who I talked to were very cordial. I visited this facility

5 4 1

Patricia812312 2016-10-04 The place I really liked was Hawthorne Gardens. It’s in a residential neighborhood in very old Portland. It’s got lots of walking ability, old homes around, grown-up trees, flowers, and things like that. It’s small; it only has 67 units. It is only assisted care and memory care. They are very close to the Hawthorne district, which has lots of little restaurants and has an old redone movie theater that’s quite popular in Portland. It’s right on the bus line, and the people are really nice. I just like it. Right now, not having any experience in staying there, it looked to me like a 5. It’s very clean and just been remodeled, so they’ve got all hardwood floors. They have garage parking, so if visitors come they can park there, and you can park your own vehicle if you have one. And the people are extremely nice. I have put a deposit down on it. I visited this facility

5 5 1

Kathy604788 2016-06-27 Hawthorne Gardens was a very nice, small, and quiet facility. The dining room was small but nice. They had a nice activity room for bingo and movies. It was very nice, just too small for my parents. I visited this facility

5 4 1

Caring82461850 2014-08-28 Hawthorne Gardens was beautiful. It was a newer facility. I would say that if we had the opportunity, we probably would have moved my mother there, but they didn't have any opening and they had no idea when they would have one. The downside was the common area, like the dining room was very small. The gathering area when you first go into the building was also extremely small. If there were a few people in there, it felt crowded. However, the rooms and the grounds were absolutely beautiful. I visited this facility

5 4 1

delany 2020-01-26 Our mother lived in Assisted Living for over a year and has been in Memory Care for almost a year. The turnover rate is high and awful, the maintenance staff is almost non existent. The care is wholly inadequate. Since, the fall of 2017 there have been 3 different companies running the facility, all promising improvements, but never following through.The rooms are not cleaned regularly or thoroughly, the staff is not trained in how to address the special needs of memory care and the cost is ridiculous. It is not good at Hawthorne Gardens. I am a friend or relative of a current/past resident

5 1 1

2828 Southeast Taylor Street, Portland, OR 97214

Call (800) 385-2527

Hawthorne Gardens Senior Living Community (800) 385-2527

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Reviews of Hawthorne Gardens Senior Living Community

9 Reviews Write a review

Food

(4 Reviews)

Staff

(5 Reviews)

Facility

(5 Reviews)

Activities

(4 Reviews)

Value

(4 Reviews)

Assisted Living Reviews for Hawthorne Gardens Senior Living Community

August 10, 2021

By Jon

I visited this facility

Hawthorne Gardens Senior Living Community is a small community. The marketing agent was wonderful. She was very helpful to us. My friend is a veteran, so we were having a lot of difficulty working with the Veterans Association getting records and that sort of thing, and she was able to help expedite all of that and get what we needed from the VA. We also love the facility the way that it looked, and the proximity to his support group, it's very close to those who are concerned about his care. Also, it's in a great residential neighborhood, so he'll be able to walk around the property there. Those were the reasons why we're attracted to Hawthorne Gardens. My friend is pretty much a quiet and private person, so we didn't go into so many activities because that doesn't apply to him so much, but there are activities with that facility should he choose to participate in them. The room is very clean, spacious, bright, light, and airy, so we were very taken with the room.

Provider Response

Thank you Jon for sharing your experience with others. We're so glad our staff was accommodating and helpful, we will pass along all your kudos to the team.

May 26, 2021

By Christine B.

I am a friend or relative of a current/past resident

Moving my uncle into Hawthorne Gardens Assisted Living is a regret I will live with for the rest of my life. He moved in July 2020 and died there in April of 2021. Care plans are not done in a timely manner. In fact, I finally got a CP done after he was a resident there for 4 months, there was no record of it anywhere when the "new" manager came on board and we needed to asses his new care needs due to declining health. Hawthorne Gardens management (Senior Lifestyles) has been putting new people in the ED position since December 2020. Now all they can manage are interim ED's from corporate. Staffing of caregivers is inconsistent in number of providers as well as HG staff often being supplemented by agency caregivers. This is extremely frustrating for the people who live at HG. My uncle had to argue with and educate CG's weekly on how to care for and apply his diabetic leg wraps. Many days they did not even put the wraps on, and many times they didn't take them off in the evening. All of this care was part of his care plan. The food is poorly prepared and often unhealthy. My uncle was served spoiled milk. The recent state review showed black mold growing in the kitchen along with numerous other problems. The cook has left. Not sure how things are currently. The most frustrating part of having a loved one here is that there is no direct access to ANYONE who can actually make change. The corporate staff who show up to "fix" things do their best to squash family members trying to advocate for their loved ones. They gaslight you saying, we're hiring so many new staff....and yet there are never enough staff and they are still hiring away. Find out what happens when you call the facilities management team. Is it local? Do you get a live person? State reviews here are terrible. Honestly, all facilities are struggling. Request a copy before you put your loved one in any AL or MC facility. Call your local ombudsman and find out if there are complaints. There are so many complaints at HG that they have their own dedicated ombudsman. Do your research. I wish I had. I trusted an acquaintance who works for a placement agency.

March 31, 2021

By Lek Noi 5

I am a friend or relative of a current/past resident

The food generally offered everyday is so-so. My father frequently complains about quality, lack of variety and amount . They do offer specially prepared fancy menus for holidays and monthly family brunches to show off to visiting family members. During normal times, residents may enjoy enjoy activities such as bingo, art activities, Wii bowling and planned outings. Management has changed multiple times over the part 5 years, turn-over of experienced leaders and caregivers is high which has lead to a decline in consistency & quality of staff and services unfortunately. An example of this is a lack of updated service plans for almost a year and no reply to email requests for follow up information. High cost is not worth what you are paying for assisted living in my opinion.

November 08, 2017

By Nancy

I am a friend or relative of a current/past resident

My mom lived at Hawthorne Gardens. It is beautiful and well-kept. The staff was wonderful, very kind, and worked very hard. The food was OK. They offer painting, walks, trivia games, memory games, parties for every holiday, music, barbeques, and blowing bubbles.

January 19, 2017

By Raymond333263

I visited this facility

Hawthorne Gardens was a nice, well-appointed, clean place that looked very well run. The people who I talked to were very cordial.

October 04, 2016

By Patricia812312

I visited this facility

The place I really liked was Hawthorne Gardens. It’s in a residential neighborhood in very old Portland. It’s got lots of walking ability, old homes around, grown-up trees, flowers, and things like that. It’s small; it only has 67 units. It is only assisted care and memory care. They are very close to the Hawthorne district, which has lots of little restaurants and has an old redone movie theater that’s quite popular in Portland. It’s right on the bus line, and the people are really nice. I just like it. Right now, not having any experience in staying there, it looked to me like a 5. It’s very clean and just been remodeled, so they’ve got all hardwood floors. They have garage parking, so if visitors come they can park there, and you can park your own vehicle if you have one. And the people are extremely nice. I have put a deposit down on it.

Provider Response

Thank you so much for your wonderful review of Hawthorne Gardens. We take pride in the community and the care we give our residents.

June 27, 2016

By Kathy604788

I visited this facility

Hawthorne Gardens was a very nice, small, and quiet facility. The dining room was small but nice. They had a nice activity room for bingo and movies. It was very nice, just too small for my parents.

Provider Response

Thank you for visiting Hawthorne Gardens and reviewing our community. We hope you find the perfect new home for your parents.

August 28, 2014

By Caring82461850

I visited this facility

Hawthorne Gardens was beautiful. It was a newer facility. I would say that if we had the opportunity, we probably would have moved my mother there, but they didn't have any opening and they had no idea when they would have one. The downside was the common area, like the dining room was very small. The gathering area when you first go into the building was also extremely small. If there were a few people in there, it felt crowded. However, the rooms and the grounds were absolutely beautiful.

See all Assisted Living reviews (8)

Memory Care Reviews for Hawthorne Gardens Senior Living Community

January 26, 2020

By delany

I am a friend or relative of a current/past resident

Our mother lived in Assisted Living for over a year and has been in Memory Care for almost a year. The turnover rate is high and awful, the maintenance staff is almost non existent. The care is wholly inadequate. Since, the fall of 2017 there have been 3 different companies running the facility, all promising improvements, but never following through.The rooms are not cleaned regularly or thoroughly, the staff is not trained in how to address the special needs of memory care and the cost is ridiculous. It is not good at Hawthorne Gardens.

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Questions about Hawthorne Gardens Senior Living Community

What ongoing training does the staff receive in dementia care?

40 hours of educational training, Company onboarding and on the job training, & 20 units CEUs annually.

Describe the overall population of assisted living residents at Hawthorne Gardens Senior Living Community. What is their average age? What are their favorite things to do?

55+

What programs or activities does Hawthorne Gardens Senior Living Community offer to enrich residents' well-being?

Onsite/ Offsite daily activities; Daily Exercise, Movies, Games, Musical Performances, Holiday Events, etc.

What places are near Hawthorne Gardens Senior Living Community or within walking distance for assisted living residents to enjoy?

SE Portland - Hawthorne District

What transportation services does Hawthorne Gardens Senior Living Community offer to assisted living residents?

Free Medical Transit

What makes the chef or dining program at Hawthorne Gardens Senior Living Community exceptional? What kind of menu can assisted living residents expect?

Three prepared meals daily; Vegetarian and Balanced-Diet Meals prepared by a chef. Grill items and snacks available upon request.

What safety features or security measures does Hawthorne Gardens Senior Living Community offer to assisted living residents?

Secure Access to resident rooms, Oregon Dept. of Human Services certified facility.

How does Hawthorne Gardens Senior Living Community keep residents' families informed about their loved ones?

Receptionist and Medical concierge services.

What is the care staff-to-resident ratio at Hawthorne Gardens Senior Living Community during daytime and nighttime hours?

1 caregiver to 8 residents

If Hawthorne Gardens Senior Living Community accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We accept pets under 25lbs, the resident must be able to care for their animal. They have access to gated courtyard areas and the historic residential neighborhood that surrounds our community.

What ongoing senior care training does the staff receive?

20 hours CEU annually, we are a Dementia focused community.

How many staffers are on duty in the daytime and overnight?

1 caregiver to 8 residents

What safety features or security measures does Hawthorne Gardens Senior Living Community provide to protect residents who wander?

Secured access; caregiver interventions.

What programs or activities does Hawthorne Gardens Senior Living Community offer to keep residents engaged? How does the staff engage residents' long-term memories?

3 Activities Directors; 2 daily activities shifts programmed for memory care.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Staff RN, Staff LPN, & Resident Services Director. Quarterly Evaluations.

What techniques does Hawthorne Gardens Senior Living Community use to support memory care residents during mealtimes?

We require all residents to have self-feeding capacity.

How does Hawthorne Gardens Senior Living Community keep residents' families informed about their loved ones' health?

Memory Care Medical Technicians work as a care coordinators.

Describe the neighborhood around Hawthorne Gardens Senior Living Community. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

The SE Hawthorne neighborhood is a beautiful historic residential neighborhood in Portland, it is quiet and quaint with lots of charm.

Is Hawthorne Gardens Senior Living Community affiliated with a hospital if more care is needed?

We have residents in the four main provider networks in the state and can provide hospital access when necessary.

Costs for Hawthorne Gardens Senior Living Community

Cost of Assisted Living

Starting Price

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Cost of Memory Care

Starting Price

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Services and Amenities of Hawthorne Gardens Senior Living Community

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $4495/month
Memory Care Starting At: $6895/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Resident Transportation
Party Space
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Activities

Offsite Activities
Religious Services

Guest services

Guests At Mealtime

Languages

English

General

Resident Capacity: 84
Minimum Age: 55
Pets: Small Pets Allowed

Licenses

State Licenses: 1592246651

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About Hawthorne Gardens Senior Living Community

The charm of our neighborhood is found inside our community; cozy lobby featuring a fireplace and couches, comfortable common areas and restaurant-style dining. Outside residents and visitors enjoy beautiful landscaping and a covered area to sit, relax and enjoy the fresh air, good conversation or a quiet moment. Choose assisted living studio, one-bedroom and two-bedroom apartments. Our memory care community features dining and activity area, and a secured outside garden.

What Makes Us Special

At Hawthorne Gardens Senior Living Community we pride ourselves on offering you choices that allow you to live your life the way you want. At Hawthorne Gardens we believe life is yours for the taking. It’s a simple concept that means you can take comfort in your surroundings, take control of your time and be part of our community.

Hawthorne Gardens Senior Living Community

Reviews of Hawthorne Gardens Senior Living Community

Assisted Living Reviews for Hawthorne Gardens Senior Living Community

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I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I visited this facility

I visited this facility

I visited this facility

I visited this facility

Memory Care Reviews for Hawthorne Gardens Senior Living Community

I am a friend or relative of a current/past resident

Questions about Hawthorne Gardens Senior Living Community

Costs for Hawthorne Gardens Senior Living Community

Photos of Hawthorne Gardens Senior Living Community

Services and Amenities of Hawthorne Gardens Senior Living Community

Costs

Room and housing options

Dining options

Features

Cleaning services

Activities

Guest services

Languages

General

Licenses

About Hawthorne Gardens Senior Living Community

What Makes Us Special

Map of Hawthorne Gardens Senior Living Community

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