Hawthorne Gardens Senior Living Community

mjh808

We used HG for a respite stay & were very satisfied with the facility, staff & care offered.

Provider Response

Judi

The people at Hawthorne Gardens Senior Living Community were nice. There is nothing I can say bad about this facility. They do a great job with the residents. The place was clean. They have what the residents need and want. They had an outdoor that was fenced in. The staff was great. The dining area was very nice. They had an exercise room and a music room, where they can listen to music or watch a movie. They had some really comfortable chairs that recline back. It was great. Security was great. For the memory care unit especially, they protect the residents very well by keeping them safe behind doors that are locked.

Debra C.

From the family's first impromptu visit to moving in day for our Dad, we have been thoroughly impressed with every aspect of care, compassion, and service at Hawthorne Gardens. Dad was amazed when he came from Rehab this week and was warmly welcomed by many members of the staff. (He said he couldn't believe they all knew his name!) Although we are new to this organization, we are confident that this will be a wonderful experience for our father. Leaving the apartment door open as we readied his room, it was comforting to hear staff work with residents and treat them with dignity and respect, and yes, humor. One needs to laugh whenever possible! The facility is both inviting and clean, with many lovely nooks for relaxing or having a cup of coffee, or one of the many delicious snacks that greet residents daily. It truly has a homey vibe, and is tastefully decorated for the season. We chose a one bedroom apartment for Dad, and the flooring was redone to our specifications, as well as other changes that would provide him more security and comfort. The neighborhood view from his windows is free... and beautiful. The meals have been critiqued favorably by Dad. If you knew my Dad, you would know that this is a big deal, so kudos to the culinary staff. From reception to marketing and administration, caregivers to nursing and medical staff, housekeeping to maintenance, activity coordinator to "Dawn in the Salon," we thank you all and look forward to being part of your family.

Jon

It is a small community. The marketing agent was wonderful. She was very helpful to us. My friend is a veteran, so we were having a lot of difficulty working with the Veterans Association getting records and that sort of thing, and she was able to help expedite all of that and get what we needed from the VA. We also love the facility the way that it looked, and the proximity to his support group, it's very close to those who are concerned about his care. Also, it's in a great residential neighborhood, so he'll be able to walk around the property there. Those were the reasons why we're attracted to Hawthorne Gardens. My friend is pretty much a quiet and private person, so we didn't go into so many activities because that doesn't apply to him so much, but there are activities with that facility should he choose to participate in them. The room is very clean, spacious, bright, light, and airy, so we were very taken with the room.