Vista Veranda

Offers Assisted Living and Memory Care

12 Reviews
141 Chestnut Dr., Ravenna, OH 44266
Call (800) 385-2527
Vista Veranda (800) 385-2527

Reviews of Vista Veranda

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Assisted Living Reviews for Vista Veranda

March 31, 2020

By Beth R

I am a friend or relative of a current/past resident

Vista Veranda has the sweetest, kindest staff. From first contact forward I have had complete helping hands with all of the staff. Simply amazing. It is like walking into a family reunion when I go to visit my father. I am so grateful to everyone at Vista Veranda. I am able to work full time and deal with my home responsibilities without a worry. I KNOW they are taking superb care of my father. It was such an emotional and mental relief to have been lucky enough to find them on a short notice and in an emergency situation. Thank you ALL at Vista Veranda for being the wonderful people that you are!

Provider Response

We LOVE you and your dad! He is so much fun and is always ready for the next thing. We are so grateful he is here with us at Vista Veranda.

March 23, 2019

By Denise

I visited this facility

Vista Veranda was fabulous, and they're very kind. It's a Catholic facility and their religious services were better than any of the other ones that I visited. It's very homey and comfortable, and they have memory care that's very secure. Room size was very small, but the facility was nice. The staff member was very persistent, very kind, understanding, very helpful, and very passionate. She called everyone by their first name and had a personal connection with everybody we came across. The food smelled delicious and looked very appealing. They had a connection with the library and they would bring them books weekly or monthly, and the religious aspect was very well rounded.

Provider Response

Although we are not affiliated with any denomination, we take the spiritual needs of our residents very seriously. We are small and know our residents’ family members by the sound of their voice. That’s what we want to do. Come visit us again. We will have lunch!

July 17, 2017

By Elisabeth

I visited this facility

It was a very nice facility, clean, and didn't have the smell. The staff was friendly. The dining room was nice sized and looked inviting. The residents seemed to be content. They had community rooms, which were open and airy.

Provider Response

We are serious about the cleanliness of our community and residents. They deserve dignity and respect. It starts with the basics.

March 25, 2015

By Caring108255150

I visited this facility

I had a fast tour. It was very nice and quiet. I did see a couple of rooms, and they were very nice. If you have two people in there, they're a little tight, but for a single person, there is plenty of room. They took the time to answer questions. I only looked at it because it was close.

Provider Response

Thank you for visiting our community. We have studio style and one-bedroom apartments. We leave the options open for those looking for two people. Some prefer the financial benefits of a studio apartment, while others like to stretch their legs in a one-bedroom. It is nice to have the choice so close to home.
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Memory Care Reviews for Vista Veranda

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Questions about Vista Veranda

What ongoing training does the staff receive in dementia care?

Vista Veranda’s highly experienced Memory Care staff participates in ongoing training offered through Foundations training program with specific classes geared at dementia training. Our staff attends training conferences and incorporates training into monthly staff meetings.

Describe the overall population of assisted living residents at Vista Veranda. What is their average age? What are their favorite things to do?

Our overall population is pleasant and good-natured with residents who require transport and others who are able to ambulate independently. The average age is 81. Many residents enjoy music several times a week and have recently formed a choir. We have pet therapy weekly and are very active who go out and about within the community.

What programs or activities does Vista Veranda offer to enrich residents' well-being?

In addition to live music several times per week and pet therapy, exercise daily as well as cook, paint, and have a well-attended quilting club. We like to go places, such as: the Portage County Fair, pontoon boat ride, Amish Country, Rubber Ducks game, dining out, Palace Theatre and other community theatres, shopping trips, Holiday Tree Festival, and University of Akron's Tuba Christmas just to name a few!

What places are near Vista Veranda or within walking distance for assisted living residents to enjoy?

Directly adjacent to the Vista Veranda campus are two local parks. One is the Portage County Hike and Bike trail which has a paved path for walking while the other is known as “Castle Park” by those in town because of its fortress-style playground. Beside Castle Park are the local public garden plots. This past autumn, the local Girl Scout Troop brought their floral harvest in for our residents. We received 4 5-gallon buckets full of zinnias and sunflowers!

What transportation services does Vista Veranda offer to assisted living residents?

Vista Veranda has a bus to provide transportation to local doctor appointments as well as to travel to nearby locations for fun activities, like the Portage County Airport, local eateries, and Wal-Mart. Residents also enjoy taking advantage of the local public transportation, PARTA.

What makes the chef or dining program at Vista Veranda exceptional? What kind of menu can assisted living residents expect?

The chef at Vista Veranda has been serving this community for 20 years and considers her position a vocation. Her identity as an artist and a caregiver come together for our residents in the fulfillment of every meal. She has a sincere interest in each residents likes and dislikes and sees it as her mission to find something for everyone, every time.

What safety features or security measures does Vista Veranda offer to assisted living residents?

In addition to having 24-hour maintenance support from our Building Technician Management Team, Vista Veranda has a fire drill and missing person drill for all staff every month. There are fire extinguisher throughout the building and fire doors that are triggered to close at the onset of the alarm. The entire staff also tests apartment functionality and the workings of the building daily. Brookdale Ravenna ~ Clare Bridge, Memory Care Unit, offers security in a dignified manner. We do not physically or chemically restrain our residents. Rather, our residents with dementia are protected within Clare Bridge by metal doors that are synchronized to a passcode known only to the staff and will siren an alarm if pressed. There is 300 feet from the Clare Bridge doors to the exterior doors found in the Assisted Living portion of the building. This physical space is monitor by staff who is ready and trained to step in if needed.

How does Vista Veranda keep residents' families informed about their loved ones?

Families are informed by email, phone, and in person. All communications are strategized to be efficiently planned with what works best for our residents and are prioritized according to the urgency of the situation. We have an active Facebook page. In the event a resident's care needs change, our Clinical team and Executive Director host the family for a care conference.

What is the care staff-to-resident ratio at Vista Veranda during daytime and nighttime hours?

About 1:8 Resident Care Associates. At least nurse on staff 24-hours a day, 7 days a week. All staff trained in the event of an emergency or call off situations.

If Vista Veranda accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes! Up to 2, under 25 pounds each. Pets are permitted within our community indoors and out with exception to our Kitchen and Dining Room. Current vaccination records are required.

What ongoing senior care training does the staff receive?

In addition to the formal training Vista Veranda offers called Foundations, we engage in daily training and reinforcement of previously learned senior care through associate engagement.

How many staffers are on duty in the daytime and overnight?

We staff according to care needs. As a standard we have 2-3 care givers for our residents which is about is a ratio of about 1:5.

What safety features or security measures does Vista Veranda provide to protect residents who wander?

Our interior courtyard is completely private and secured for our residents. We encourage residents leaving the community to sign out so we are able to know who is in the building at a glance. We also check every 4-hours to confirm our residents location and state of wellness.

What programs or activities does Vista Veranda offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have activities specific for those with dementia from 7:30am-7:30 pm daily, plus all staff members are trained to engage residents who may experience evening agitation caused by dementia. There are a wide variety of activities and the residents interests drive that. For example, a typical day might include activities vary from a trivia game, a read aloud, music, building or infant care, and folding laundry. Please feel welcome to visit our FaceBook page:

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Vista Veranda Clinical Team conducts assessments. The Health and Wellness Director and Assistant Director team up for assessments. They assess each resident before they move in, once they arrive and as the need arises or every six months. Under the Health and Wellness Director, the entire nursing staff engages with each resident daily. Every engagement is a ‘mini-assessment’ to confirm the resident’s state of wellness.

What techniques does Vista Veranda use to support memory care residents during mealtimes?

Vista Veranda considers every task as a support to memory care. Each person is given their choice of what to eat from the menu. Simple muscle memory might need a reminder as to what to do during mealtime. Our Care Associates help in this process. Many times, our residents with dementia cannot communicate their food preferences. We partner with the families to gain this information to make the dining experience as enjoyable as possible for our Memory Care residents.

How does Vista Veranda keep residents' families informed about their loved ones' health?

Vista Veranda contacts families for all clinical changes; however, we encourage families into the community for activities and visits. This creates a balance of communication between the community and families.

Describe the neighborhood around Vista Veranda. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Vista Veranda is located in rural Portage County and is situated by two parks. One is the Portage County Hike and Bike Trail that is a paved path through the beautiful forestry in Ravenna, while the other is a playground park known as “Castle Park” that includes a bricked path, a pavilion and garden plots.

Is Vista Veranda affiliated with a hospital if more care is needed?

Vista Veranda is located a block away from University Hospital Portage Medical Center, formerly known as Robinson Memorial Hospital. This is the only hospital in Portage County and is surrounded by several medical buildings and doctors’ offices.

Costs for Vista Veranda

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Services and Amenities of Vista Veranda


  • All Inclusive Rent
  • Rent Plus Care Fees
  • Assisted Living Starting At: $3625/month
  • Memory Care Starting At: $5520/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Garden And Patio

Cleaning services

  • Housekeeping

Health services

  • Medication Management
  • Physical Therapy


  • English


  • Resident Capacity: 67
  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy
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About Vista Veranda

Creating Days Full of Promise

At Vista Veranda, Ravenna, Ohio area seniors enjoy an active and engaging lifestyle in a safe, homelike community. Our attentive Assisted Living staff assists with daily activities like medication reminders, personal care, housekeeping, dining and more. We also have an experienced Memory Care team to help seniors with Alzheimer’s and other forms of dementia.

Our community offers a variety of floor plans, each affording privacy in a space that feels comfortable and convenient. Our specially designed activities and programs encourage residents to maximize their independence in a thoughtfully created community that includes a secured courtyard and garden area. As a nonprofit, we invest in our community and team members to ensure residents receive the best care possible.

Services and Amenities Created with our Residents in Mind

  • Emergency response in each room
  • Library
  • Beauty salon/barbershop
  • Courtyard & garden
  • Fireside living room
  • Special dietary menus
  • Hot tub
  • Piano
  • Postal services
  • Therapy room
  • Computer/internet access

Assisted Living

At Vista Veranda, our team will work with you and your family to create a customized service plan designed to maintain your level of independence. Let us help with daily activities like personal care and medication reminders while you enjoy our full calendar of events and activities. You can also relax with friends by the fire in our living room or go for a leisurely walk in our courtyard.

Memory Care

Every day, your loved one will feel the comfort of being cared for by compassionate team members. Our resident-centered philosophy allows each of us to really get to know your loved one’s preferences – their favorite meals, which activities appeal to them and what kinds of things they enjoy talking about. This attention to detail makes Vista Veranda feel like a close-knit family.

What Makes Us Special

We are the only Assisted Living community in the area that offers 24/7 nursing. We are committed to serving local, healthy food and we are adjacent to two city parks.

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Vista Veranda

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