
CARING STARS WINNER
505 S. Chillicothe Road, Aurora, OH 44202
4.8
(47 reviews)
"Initially, when my parent's moved to Ivil-Aurora, things were different. We were told of amenities that initially were provided, but as time went on things changed. Get in writing what you are told and what your expectations are. We were told, even on the "independent" side care would be available and provided. As my parent's needs changed this was not the case. The facility also changed and the "Wellness" program changed. It was a struggle to have the Aids provide what they were supposed to do, when they were supposed to. At one point the cost of my Dad's care package increased by 400%!!! That being said... The facility is nice and it used to be more of a family atmosphere. Corporate changes have changed the "feel" of the facility. The employees come and go, especially in the Wellness Dept. The dining has also declined. The facility is well maintained and the resident's do maintain a great sense of community. The resident's make this place work. We love that it is smaller than some of the new communities, but the "Corporate" mentality of employees is noticed. My parent's moved in Sep 2013 and have enjoyed the activities, community and I feel good with their overall wellbeing. Like all things, sometimes, bigger and more is not better. "
$5,820







