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1803 TX-243, Kaufman, TX 75142
2.5
(8 reviews)
"My main complaint was the problems the business office n I had with the medicaid office n my Dads finances. The Medicaid office couldn’t get Dads retirement income straight. They finally did. Medicaid is done with his case . But we are still getting an outstanding bill that nobody knows where it’s coming from. We were getting 2 bills on Dad a correct one ( which was paid off ) n one that the office lady can’t figure out where it came from. Dads been gone sense last September 2017. This is 6/5/18 n were still getting that bill. It’s nerve racking ! Dad paid his full checks to Sunflower every month . He was supposed to get $60. for spending money per month which never happened. They required his full payments. The Medicaid office couldn’t look at his bank statements n figure out that was all the money he had coming in. Once when I called that Medicaid office n explained all this to her , the lady said, “ “Well what do you want me to do?” There’s been at least 4to 5 different people working in the financial office. It’s been a nerve racking fight the whole time. He’s gone n it still is with this incorrect bill. Answers to questions below: *The rooms weren’t cleaned sometimes because of low staff members. *I had great relationships with the staff members that were there consistently through the years both my parents were there. I would say lifetime friends. *My parents enjoyed the visits from Elvis n anything dealing with music n worship. They loved it when church groups came n regular visits."
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