The Best Nursing Home Communities in Collin County, TX

"Not All Nursing Homes Are Created Equal After three years of chemotherapy, my husband lost the ability to stand or walk. Following a 10-day hospital stay, we transferred him to a Plano nursing home highly rated by the state. Unfortunately, our experience didn’t reflect those accolades. While the facility boasted modern amenities like microwaves and refrigerators in each room, the care was severely lacking—hours-long waits for basic needs, inattentive nurses, and a cold, unresponsive leadership team. It was clear—we needed to find a better fit. Our new priorities were clear: a facility closer to our home in Frisco, one that was clean, but most importantly, one where compassion and care were deeply felt. My son and I compiled a list of 14 nursing homes across McKinney, Allen, and Frisco, and began visiting them. We knew we’d found something special when we arrived at Stonemere during an ice storm, only to see the Director, Chris, personally delivering meals to residents because several staff couldn’t make it in. That kind of leadership spoke volumes. From that moment, our decision felt right. Culture always begins at the top, and both Chris and Linda, the Director of Nursing, set the tone for the compassionate care we found at Stonemere. Linda often begins her day at 2 AM—checking in on the overnight staff and ensuring standards never slip. Alongside assistant RNs Tiffany and Reshaan, they foster an environment where warmth is genuine and care is prioritized. Over time, my husband became completely dependent. He couldn’t eat, move, or even reach water on his own. A sling lift became necessary just to get him into a chair. I spent at least four hours a day, five days a week at the facility and witnessed the care firsthand. The aides were not only attentive but kind—feeding him patiently, moving him gently, and offering reassuring words like, “It’s okay, Papa. I’ve got you.” I could write pages naming everyone who supported both my husband and me over the course of his 21-month stay. While I can’t list them all, I must thank a few: Teddy, V, Pauline, Denice, Tom, Clarice, Shelter, Anthony, Francesca, Josh, Marilyn, Ketchy, Hope, Benjamin, and of course, Frejus. Your kindness meant more than you’ll ever know. The meals? Often quite good! I admit I sampled more than a few bites of his chicken fried steak or pork chop when he didn’t finish. The food arrived warm thanks to heated plates, though the drinks could use a larger glass, and the ice cream often didn’t survive long enough to stay frozen. Still, those are small things in the grand scheme. Stonemere isn’t flawless—no facility is. Staffing challenges, especially for CNAs, can be tough, and occasional oversights happen. An oxygen line might not be adjusted quickly, or meal delivery might lag. Holiday and weekend coverage isn’t always ideal. But what sets Stonemere apart is their response—they listen, adapt, and strive to improve. No nursing home is perfect, but choosing the right one depends on what matters most. For us, compassion, dedication, and human warmth made all the difference. We didn’t just make a good choice—we made the right one."

"I had a family member in Collinwood for rehab. I found it to have a very homey, family oriented vibe. It is an older facility but it is kept extremely well and clean. The staff are very approachable and knowledgable regarding the care of their patients. The administrator emails families on a weekly basis and provides updates which I found very helpful. We were very pleased with our experience and I would definitely recommend Collinwood to others. "

"My Mom has been here twice, and I cannot emphasize enough what a spectacular physical rehabilitation they represent. The hospital suggested another facility. They had a 5 star hotel lobby, but horrible, horrible care, if you can call it that We found out about Life Care and are SO BLESSED that we did. Unfortunately my Mom had to return a year later due to other health problems. When we knew that my Mom would have to go again, there was no question we would return to Lifecare. I highly recommend LifeCare unequivocally. "

"I went to The Legacy At Willow Bend before the pandemic hit. The facilities are beautiful. The staff there was very warm and welcoming when I went there, and then the coordinator, Lisa, was very good with follow-up. I saw some of the units, the units were very nice and just overall the facility was well maintained and it seemed like it was very active and there were a lot of activities that were going on there. They had like a fitness center, they had music. They had religious services as well for the Jewish and Christian faith. So they had different religious organizations. It looked like they had a lot of stuff going on on the calendar, book clubs, game nights, and a lot of social activities. My mom is in the skilled nursing section for rehab, which is separate from assisted living."

"So far, everything about Landmark of Plano has been nice. The staff is real nice and they take care of my mother. She says the food is pretty good. Cleanliness is good. It's clean and well taken care of."

"Loved it. I continued with outpatient therapy after my Discharge. Absolutely good place to be mostly if you have complex medical needs. I absolutely loved the staff and enjoyed my stay there"

"This is my 4th stay at San Remo and like my previous visits I was not disappointed. My medical and physical therapy care was the best. The staff has been consistently professional and caring. I enjoyed the food. The variety of meals were very tasty. San Remo was extremely cautious and followed a strict Covid-19 protocol which both my family and I appreciated. The courtyard and grounds are quite lovely and the interior has a nice Mediterranean feel. If, heaven forbid, I need rehab for any more operations, I will go back to San Remo."

"The activities at Victoria Gardens Frisco are top notch. Venetta goes out of her way to coordinate the best activities for the residents. "

"My sister went to Carrara nursing home from the hospital. They're trying to get her on Medicaid and once they get on Medicaid, they're going to try to transfer her to assisted living. It's difficult to judge it, because a lot of these places are just starting over with the pandemic so they haven't got up to full force, but Carrara doesn't have that much activity. They have bingo and they're trying to get started with taking the residents out to the grocery store and that kind of stuff, even though they don't have kitchens. The facility provides the food and stuff but they have a refrigerator if they want to get some of that kind of stuff. Hearing my sister, I think the menu is not that great because many times she'll get a piece of meat and a piece of pie, and that's her dinner. She didn't get any vegetables or anything. I was in nutrition and I know how to plan menus for many years. They claim that it's because she doesn't mark the food off and I said, "Well, in my opinion, you have to make sure that she gets some vegetables". I don't know what the food tastes like. I have never seen it because she doesn't get meals when I'm there. I'm only there once a week and I usually go in between meals like in the afternoon. My sister judges the food and she tells me what they've eaten. She doesn't complain that it tastes bad. It's just not what she expects. The staff has been taking good care of her. The lady that was in the room with her had some kind of an infection so they moved her out to another room because they didn't want my sister to get it. The communication is not as good as it could be, but they're starting to do Zoom meetings once a month. I don't get involved in them because I can't do Zoom very well on my own. I can't do it on my phone and I have a hard time doing it on the computer, so I have to get my brother to set that up. I guess they're trying to do more things now that the pandemic is hopefully on the way out. At least they don't have any more patients there. When my sister went there first from the hospital, she went into this section where they have to watch her for 15 days or something like that, and then she got moved to a different room. They're very cautious about the masks and everything when you're coming in and you have to sign in. I think, on the whole, they're aware of what's going on. It's just that there are some things they're not capable of doing but they're starting to pick up again. When I see the board that gives you the activities and stuff like that, they used to have a lot more activities and they said they're going to start picking up. They've got the bingo going now, and they're letting them go into the dining room to eat now, instead of in their rooms. My sister complains that she's not getting enough therapy because she wants to get up and walk with at least a walker, but they said that she's not ready for that yet. I guess it's all for her own good. She can't walk and this is something new to her since she went into the hospital. She was always out walking with a walker but they said the pandemic made her joints weaker, so they have to build it back up but she's not ready to go on a walker yet. They are locked in, which is for security, but they do have patios they can go out to and they have lounges that she can come out to sit in so she doesn't always have to sit in her room. Her room is acceptable but it's not the cleanest. I think that should be cleaned up. My sister has tremors along with not being able to walk so sometimes she spills her food when she's in the room eating. They only have the residents going to the dining room for lunchtime only. The rest of the meals are taken to their rooms."

"My wife is a stroke survivor with aphasia. Communication is difficult for her. She loved every thing about her stay other than missing family. Her stay was during the covid19 time. The Administrator, Director of Nursing, and staff communicated well and always had an open door. If we need another stay in the future we would go back. I can recommend Remington highly."

"Large apartments. Very good food with huge variety. Pleasant residents of varying ages."

"The facility is beautiful, when I first walked in I noticed there is no bad smell coming down the hall. I know that they've had bad reviews in the past but the people that there now are definitely changing and everything's going for the better. "

"This place is awesome. My husband has been there about a month. The staff is always friendly, knowledgeable and genuinely seem to care about his recovery. The place smells good and is always clean. Food is not five star but very good. I highly recommend this place."

"My mom and dad were both at Garnet Hill, so I'm really quite familiar with it. Also, my brother was actually in Garnet Hill back in the fall, so I was up there recently. It's very clean, and very nice, and all the staff are very pleasant. It doesn't smell, and they seem to keep it really clean. I have no complaints about it. It's hard to give anybody a five, but we were very pleased there with the food and the care. Most of the staff members were good, but some weren't, but their food was quite good."