Victoria Gardens of Frisco

Lisa 3

Very concerned about my mother's well being at Victoria Gardens, Frisco, after only 11 days of admission on Sept 27, 2023 she was hospitalized at Texas Health in Frisco with a bleeding due to UTI and extremely constipated. She was released after 3 days on antibiotics and laxatives. 2 days ago she started bleeding heavily again where her diaper was saturated, again today's diaper was saturated with blood. Head nurse and other nurses are on consensus that bleeding is not enough to be of concern, that the Dr will be notified. When she was hospitalized before the nursery called the ambulance, was that enough blood? They get on the defensive when we bring the subject up. Need help for my Mom and they dont seem to care.Advice??

pennijones3

The activities at Victoria Gardens Frisco are top notch. Venetta goes out of her way to coordinate the best activities for the residents.

vad1234

mom moved here after developing sepsis at another Nursing home. She was admitted during the omicron surge in early Dec, the facility has been very attentive to regularly test employees/residents and make sure we use proper PPE when visiting. Over the 2 months she has been at VGF - things have become much more organized and she gets her regular showers and sheets changed. The staff and rehab staff have been very good with my mom to make sure she gets up and walks with her walker. The one area to improve would be the menu and type of food served.

Kim

My dad is at Victoria Gardens of Frisco for rehab. We chose it because it was probably the closest one for everybody to get to. He's been there almost five weeks now, but they are not doing the rehab like they should. They're not making him get out of bed. He's not getting stronger. They're not very attentive to him, and they're not usually available when he needs the help. He doesn't like the food. It's either cold or it's not what he wants. His room is fine, but he hasn't been out of his room for five weeks. Also, I can see under the bed, and in the corner it's dusty and hasn't been mopped.

Dianna

My husband moved into the Victoria Gardens of Frisco. He's now closer to his doctors and my younger son. They are very helpful and they are excellent, they're working with him and they're very patient in any regard. As far as I know, the food has been satisfactory and he doesn't complain. His room seems adequate and quite nice.

jfisher

My father received rehab and Victoria Gardens recently. They did an amazing job! Very caring team and the nurses are awesome! Highly recommend to other families!