Broadmoor Medical Lodge

This is by far the most friendly facility I have been in. I credit their amazing nurses for my grandmothers quick recovery from heart failure. The nursing staff is knowledgeable and so very helpful. The facility is always clean and smells wonderful. They even have fresh baked cookies everyday. The outside area is AMAZING. It will be the only place we go to.

My father was admitted here after having a leg surgery. The staff did not take care of him or his healing wounds. After less than a week he had to be rushed back to the hospital to have his wounds reopened and cleaned. They had become that infected after the staff neglected to take the proper care and clean them. His surgeon even called and gave specific instructions on treating the wounds and this still happened. I would never recommend anyone check themselves or a loved one in here.

The layout of Broadmoor Medical Lodge was fine. They had a lot of patients, but they treated my friend well while she was there. It was a good place. There wasn’t anything bad about it.

My brother has been there for 2 years now. This is the 3rd facilty he has been in and they have been the only one that would assist us with permanent placement. Reading some of the other reviews I can see where there may have been miscommunication about procedures. A facility cannot give out equiptment or allow other activities until an assessment has been given. Staffing is always going to be an issue at any facility you go to. There is always high turnover, even in the expensive fancy facilities. Pay will always be an issue and this is hard physical work. So while we want our family member to be a special priority, you sometimes just have to be patient. They have many other patients to assist.

This place has a 5 Star rating and boasts never having had a deficiency from the health department. Don't let that fool you. They don't provide care for your loved one, they don't properly assess the patient's needs. What they do is document actions that aren't really happening. This place is no better, and likely worse, than other facilities. It's really awful when your family member is dirty and in pain and the staff just make excuses! Horrible place!!!!

Upon arriving with family to the facility everything was great. We got to the facility got in my husbands room who is sometimes confused and just had hip surgery. He was dirty and needed to be changed. We were asked to wait till the nurse could do their assessment. So not to move him around too much. We waited a hour!! And in between this time the. Nurse went to lunch! I asked for my husband to be changed again the aide stated that they were short staffed that she will try to get someone to help change him. Now a hour later my husband was changed. The rehab thereapy wee amazing. And bless the swat aides heart she worked all week on the hall by herself. I asked her if this happened offten she said just about everyday. This is sad this is a beautiful facility and talked up so much to us at the hospital. We were in the facility for 90 days. Nothing ever got any better. The food was cold when it got to my husband. And drinks were never offered except for during meals. The nurses and aidss hang out at the nurses station talking about how bad things are there for family all to hear. I will not recommend this facility to anyone. Unless you want a very stressful stay and don't want your family to be taken care of properly

My stepdad entered this facility for Rehab on Friday. It was a horrible experience and my mom took him out 2 days later. They didn't have his medicine, refused to give him a walker until he was evaluated and my mom asked another person and they gave him one, but the wheel was bent and it pulled to the right. He had knee replacement surgery and was promised by this facility he would have therapy everyday and no therapy was given. First night he asked for help to the restroom and nurse said when I finish with the man that was in the other bed and he told him he could not wait because the hospital had given him medicine to help his kidneys act, so he got up and went by himself and fell in the restroom. He was black and blue the next day from the fall. When asked for an icepack they said they didn't have one. He was not put in a Rehab section, he was put in a room with a man that talks to himself and wears diapers. We asked for a T.V. remote and never received one. Dividing room curtain was soiled.

Very close friend of mine is currently in Broadmoor Medical Lodge. I and her family are very pleased with the nursing home and their staff as a whole. She first went for what was thought to be a short time but it did not work out that way, Now it is where she calls home. I visit her often and she always is well cared for. Her needs are met and we could not be more pleased.