Lakeshore Assisted Living and Memory Care

Pamela

We went to Lakeshore Assisted Living and Memory Care. I don't know if they didn't know I was coming, but when I got there, they didn't treat me like they did at the other place. It just didn't meet all my expectations as far as thoroughness. We would have probably chosen that one because it was closer to where we were going to be residing ourselves, but they never followed through. The lady during the tour was very nice, but I felt like she was hurried. They weren't as new a facility as the other one. They offered a salon and crafts. it looked a little bit like a tired facility. It was not dirty or anything like that, but just maybe needed an extra hand and sprucing it up.

Carolyn

My aunt moved into Lakeshore Assisted Living and Memory Care 2 weeks ago. So far, everything has been very good. She has a private room, but it was a shared bathroom. They do not have private bathrooms available. The common areas are adequate, and they seem good. It's the memory care area, so it's kind of scaled down. The staff seems to be good, especially the supervisor- level people. There is an onsite beauty shop. They have ball toss games, exercise videos, tactile, and activity mats. But there needs to be more interaction to draw the residents out of their rooms. The physical condition of the building is good, and it is kept clean. It is an older facility, but it has been well-maintained and updated.

Dianna

My mom has moved into Lakeshore Assisted Living and Memory Care. It was very nice. It has nice colors, and the residents seem to like it there. My mother has dementia, so sometimes you have good days and bad days. Overall, that's just her. The people there are very friendly, very watchful, and everything. They're taking very good care of her. The place is pretty clean. They play ball. They throw a ball around. They fold up some of the laundry. They paint and just stuff like that. They'd rather keep them busy doing things. When my mother has a good day, she's happy there. Sometimes though, she has a bad day (it's not their fault, it's just her). She doesn't even recognize me on those days. They all have, pretty much, a room to themselves. In some of the suites, they have a bathroom. The suite room where my mother is in shares the bathroom with her neighbor. They're both in wheelchairs. They have to be helped with that anyway, so it's not a problem. The room is very nice. It has a big window, so she can look outside if she wants to. It has plenty of room. I haven't tried the food, but I've seen it. It looks a lot like a balanced meal.

Sandy

My father is in Lakeshore Assisted Living and Memory Care. I like its very close proximity to my home. I like the way it was laid out. They had the interior courtyard with the rocks and my dad likes rocks a lot. I liked all the people I was dealing with there. The staff is very friendly, very helpful and they answer questions to help transition medications and things like that. I've seen the food and it looks good. It's not necessarily the food my dad would choose to eat, but he has to eat a softer diet now. That's what they're preparing for him, but everything always looks fresh and well cooked. The layout is great, cleanliness, new flooring, the facility was redone after the storms last year, bright colors, very attractive, and wide hallways. Now that COVID has become a real thing again, they've kind of curtailed activities. He got in right as the second COVID surge started. The first day that I went down there, they were having an exercise activity. I haven't seen them under normal circumstances. Their price seemed reasonable with other facilities. I thought it was a good price for the care.

Barbara

Lakeshore Assisted Living and Memory Care is very nice and very clean, but I found it too expensive for us. I found the staff very friendly, and they interacted with the residents. Everybody seemed upbeat, comfortable, and relaxed. The director told us that there was one resident that had been there for 12 years, so evidently it's good. We went over everthing and kind of looked around. I saw the dining room, and it was clean, the grounds looked kept up, so I was impressed with the facility itself. Just from my observation, the staff was really friendly.

KAC5003

Even before Covid, the communication from admin was poor and the staff to resident ratio low. With covid, the poor families were left believing and hoping their loved ones were being cared for. The communication was next to nothing and months went by without news or the ability to go inside the building to check anything. If your loved one is independent and can basically do everything on their own, they will do ok here. If they need assistance, you are taking a chance on their health and safety.