Southfork

Carol

My mom is currently in Southfork. She's been there for a year now. Her room is OK. She's in a two-bed-to-a-room arrangement. I haven't seen my mom in four months because they have been on lockdown. Overall it's OK. They need to get some room, furniture, and stuff, but overall it's OK. They have a beauty shop, but they haven't opened it back up on account of COVID. Well, I guess that's one reason why maybe she's depressed. They have games like checkers and bingo, they can get their nails painted, and sometimes they have a preacher come in, but because of COVID, a lot of that got knocked out. My mom said the food is good.

Terry33

When I visited Southfork, the staff was busy. They were very business-like and not very friendly to the residents. The residents were all very quiet. They acted like they were just drugged or very, very sad because nobody spoke. They were all just sitting around in wheelchairs or chairs and nobody was speaking at all. The facility smelled of urine. It also smelled of poop. It was not very clean. They need to eliminate the smell throughout the facility. Their rooms were really small and dark. With regard to the activities, I didn't see anybody doing anything.

Warren5

Southfork was nothing spectacular. My wife was there for 6 months. She got good care. She was in the Alzheimer's unit, and that is much different from the other unit. There was not as much interaction with the other patients because of her condition. They cared for her and looked after her well. It was a good facility. It was not one of the high-end facilities, but it was adequate, and the food was good, and they kept it up very nicely. They had a problem once or twice with bed bugs, which was beyond their control. They looked after that problem, but we were on very good terms with all the assistants, the nurses, the CNAs, and the people who served. They did well, and they seemed to love her. That meant a lot to me because they cared for her well-being. It was cafeteria style in the main dining room, and they had a variety of food. In the Alzheimer's unit, they brought the food back for them all ready in their place. There seemed to be some turnover in the med techs. Employee turnover is one of the problems that I saw there. That would be my only suggestion, if they could learn how to keep the employees a little longer. They had a lot of Medicare patients, but all in all, they did a good job for my wife and they always met my expectations. If I had a complaint, I'd tell them and they'd do something about it.

PGB

My mother is a resident at Southfork in the memory care portion. The facility is kept extremely clean and there is rarely an unpleasant odor. The assisted living area is very nice and there seems to be frequent activities for the residents. I am very disappointed with the lack of activities available to the memory care residents. There is very little ever available to them. Basically it is sitting at a table with a TV on for any stimulation. There is very rarely any music playing or provided for these residents or any other type of activity. Also maintaining personal belongings is a huge obstacle. I do my mother's laundry myself and still have a continual problem with clothing items disappearing. Also, personal items, such as dolls disappear and there is no concern to locate them. It is very frustrating and disheartening when your loved one's life has been reduced to so little to begin with. I find myself dreading to go see my Mom because I stay upset whenever I am there. Workers appear to have a lot of idle time.

mpreston

My mother lives at South Fork assisted living and she really likes it. She gets excellent care including dressing and bathing. Her laundry and travel services are also provided to her at no extra charge. She is quite fond of their many activities as well. The facility in my opinion is a wonderful clean place to live. We looked at several other facilities before deciding on this one to provide care for my mother after she had a strokes. They give her twenty four hour care see that her needs are meet in a compassionate and timely manner. I feel good knowing that she has some one to care for her and keep her safe when I am away at work or school.I would not be able to care for her at home and knowing that she has good caregivers makes life so much easier. It also makes things more pleasant for her because she gets the things she needs and connects with others in a social setting as well.

Fallon Dupree

I have had nothing but good experiences with this facility. My aunt has been living at Southfork living facility for over two years. My aunt was placed in the facility due to her age of 75 and her growing inability to safely care for herself in her own home. My aunt requires care but not to the extent of 24 hours worth. When my family was first considering placing my aunt in an assisted care facility we were very hesitant. We had heard so many horror stories of abuse and lack of compassion . Southfork has turned out to be a Godsend. The staff is top notch and attentive to the residents needs. We have often recommended the facility to many friends and family. The facility goes out of their way to ensure that its residents are well taken care of and host a wide variety of daily activities to keep everyone busy.