Clear Creek Nursing and Rehabilitation Center

My sister is at Clearcreek.. I have nothing but praise for the services offered and the staff. Everyone has been welcoming and kind. I am so relieved to have found a nursing home that I know will take good care of my sister.

My father is in Clear Creek Nursing and Rehab Center. I’m there once a week, minimum. Their staff is not always accessible because they’re understaffed. Many times, the staff members are overworked or standing around talking with one another, having a jolly good time. The rooms are clean, but sometimes they could use a little more cleaning. It’s very close to where we live. My father’s an eater, and I think he likes the food. It’s set up almost like a pod system. They have a certain number of rooms or hallways and then a small dining room and they have 4 or 5 of those different areas throughout the home. It’s fairly new, bright, well-lit, and attractive. The one thing that they can improve on is their laundry service.

We temporarily had her at Clear Creek, and I moved her out immediately. She was there for two days, and I moved her out. They did not pay attention to her, they were not giving her medicines on time, and the food was terrible. She could call a nurse, and it would take 20 minutes for them to come and check on her, if they ever showed up. She would ask for her medications, and they'd forget to give them to her. One thing I've had was just a terrible experience. The room was gorgeous. It was a nice, large room, and very clean, but it was just the staff that was the issue. Their staff ratio to patients was way too high. They need to work on the responsiveness of their staff to the patients' needs. You could tell the people didn't want to be there. They didn't care to be there, had no interest in being at work, and wanted to socialize instead of paying attention to their residents.