Mercy Skilled Nursing Center

Ksl1975

The staff at mercy skilled nursing seemed competent in taking care of my mother although like anywhere she would sometimes have to wait for what seemed like forever to get help.. Her personal situation was complex.. But several incidences could have been avoided if they had just talked to the entire staff about my mom's condition.. She had a surgical wound with a fistula next to the wound which required hourly checks and emptying of her bag.. With adequate checks of her bag and educating physical therapy that my mother shouldn't be getting out of bed.. The amount of time they spent "tending" to her could have been drastically reduced.. When my mother developed an infection in her pick line she was sent back to hospital and my father and I were NOT notified and we only found out when we went to visit her the following day!!!! We found her room empty and had to ask where the hell she was.. Inexcusable!!!!!! My mother is now ready to go back to a skilled care facility and mercy skilled has told the hospital social worker my mother's situation is too complicated for them to handle.. To me.. That's completely unprofessional and feel the words "skilled care" should be used loosely with this facility.. So unless your loved one has "easy" problems then look for another facility.. I now believe the birds in their atrium got better care than some of the patients..

Kev2

I felt Mercy St. Louis did a great job ensuring residents were properly cared for and secure. The staff was always very friendly and seemed to have some of the more helpful workers I've seen. The location of the care center next to a major interstate and Mercy Hospital made it easy to get to and from as well as allowed for an easy trip to the hospital for tests and doctors appointments. The interior of the care facility kind of gave off the sterile hospital feel however, with not much other than white floors and white walls. They didn't seem to have a whole lot of social events for the residents either, but this care facility had a lot of people unable to move on their own or really comprehend what was going on during a day-to day basis. I would however recommend this care facility for anyone who needs to put a love one in a facility able to care for more advanced cases of Dementia, Alzheimers, and other diseases that take a lot of care.