Independence Village of White Lake

beth

This is a wonderful facility with the best people! My parents were there for over 10 years and they were given such great care and friendship by the staff. Every area--reception, dining, activities, housekeeping, management and caregivers went above and beyond. There is not a lot of turnaround with the staff and they genuinely care about and enjoy the residents. I would highly recommend IV White Lake!

Provider Response

Sbeslock

IV is a great community. The staff is consistently providing entertainment and enrichment classes for the residents. My moms room is very nice and the staff seem to be very nice & accommodating to my mom. Staff are always welcoming to me as well. My mom loves the exercise & brain classes.

tracet

IV white Lake was a wonderful place for our parents. They eventually needed more care than IV could accommodate, but we loved having them at IV. The activities are great as are the brunches. There are lots of opportunities for family to join the community. The shuttle driver Chris was wonderful - so sweet and so accommodating. It is a wonderful community.

Sue-Kay

Independence Village is a wonderful place for seniors. The community is vibrant and always full of activities for residents to get involved in from exercise classes to game nights, wonderful dinner parties and much more.The apartments are bright and cheerful and nicely laid out. The staff is always friendly and really care for the residents and residents families. It is a great place for mom!

DGray

Before moving our mom into Independence Village, we had mostly all of our questions answered. Once we got settled in, our questions were readily answered. (Mostly regarding meds and personal care.) The rooms are spacious, clean and organized. There is a place for everything. Chef Dan is a gem. He serves some exceptional meals and is very friendly and warm to talk to. He has many options for the residents depending on various health needs and always has many choices to choose from! Interactions with the staff has always been friendly and helpful. They follow up with phone calls and explanations and updates on our mom. The activities are endless. They are appropriately offered to the residents and family members are always welcomed to join in. Our mom especially enjoys bingo, dominoes, and chair volleyball. The 3 “Activities girls” have endless energy and work tirelessly to keep everyone busy and happy. They are so cheerful and positive with the residents and families. The field trips are also super fun and chosen perfectly for the residents interests. Chris, the driver, is super helpful to our Mom and takes her to appointments, shopping, or whatever else she needs. He keeps the residents safe and helps them load up into the van with their walkers etc. even carries Mom’s purse for her sometimes. We love IV and feel like part of their family!

Julie Maltese

We are extremely happy with the care our Mother is receiving at Independence Village. The facilities are beautiful. The staff is amazing and very helpful. The food is excellent. There is a wide variety of activities and if Mom wants quiet time she can go to her apartment. Best of both worlds.

Elizabeth H

We have 2 sets of parents at IV White Lake. We are very happy with the facility!! They have many activities that our parents enjoy. The staff couldn’t be nicer. Everyone is always so helpful and so incredibly kind to the residents and their guests. The seniors are treated with such kindness, dignity and respect. I would highly recommend this senior living community!!

MomsBiggestFan

The staff at IV White Lake are all engaging and caring people who continue to go the extra mile to help their residents live active and engaged lives.

jzien

My parents have been at IV White Lake for 4 years. We are very happy with the facility and staff. Everyone is very helpful and accommodating and go out of their way to help my parents, even when it's "not their job." Dan the chef is amazing and alot of the staff have worked there a long time, which to me says a lot. Lots of activities, would definitely recommend!

Josie Rose

The staff is so helpful! The food is great! Our mom has really adjusted to her new friends and now she’s too busy for us. That’s a good thing! Her apartment is sore nice.

Paulette Sharkey

My dad moved into Independence Village of White Lake three months ago, at a time when he was dealing with deep personal loss and serious health issues. From the moment he moved in, the staff has been wonderfully kind and caring toward him, gently drawing him into activities and helping him feel welcome in his new home. He looks forward to the delicious meals, served in a beautiful dining room, and to the card games, outings, happy hours, and musical entertainment. I highly recommend this facility to anyone looking for a top-tier place for a loved one.

Karen GP

While there was a period of adjustment for my mom, life is so much better for her now. When she moved in, she was able to decorate as she wished. They have encouraged her to return to previous hobbies & activities. Art supplies are always available. She has made friends & enjoys relaxing after dinner chatting with the ladies at her table. Over the past couple of weeks she has enjoyed a boat ride at Kensington Park, going to a movie at the theater, a picnic & planned entertainment tailored to her age group at IV. Her apartment is cleaned every other week by young people who are extremely kind & friendly even to her cat. The staff is great about communicating with family both by news letters & personal calls. We added a service to avoid mix ups with medications. A staff member comes twice a day to hand out her pills. Moving to Independence Village has improved life for both my mom & her family. The people there are kind, caring, friendly & fun. Their enthusiasm & patience make it a great place to live.

joyful2

The staff are kind and caring. They take time to get to know the guests and their families.

Theresa Scott

My parents are 89 and 95. They are absolutely thriving there. There is always some kind of activity going on and lots of socialization. The girls come up with some very creative ideas. The staff are all very helpful and caring. They know each resident by name and interact with them on a daily basis. The dining room Is beautiful. The chefs are very accommodating and the wait staff are always very friendly. My parents are very happy with the free shuttle service that Independence Village provides. They also love the fact that they have someone to help them order from Kroger and have their groceries delivered right to their apartment. I would definitely recommend Independence Village to anyone looking for a great place to live.

JosephineS

This is a very friendly place, both staff and residents. Very laid back and fun with lots of activities. Great food and amenities. Rooms are up to date with plenty of space.

Lynda

I toured the Independence Village of White Lake yesterday. The whole place was very positive. It gave up good vibes. They're very accommodating. They showed me lots of things. They had excellent food. It's very appealing and very tasty. I only saw one-floor plan, so it's hard for me to judge anything else, but the one I saw was fine. They had a gym and a library. They had a dining room for small groups. In the lobby, they had sports activities going on while I was there, and they had a physical therapy room.

Mark

My mom was treated very lovingly and with respect while living at the center. Thank you very much for everything.

Cindy Ciura

My mom lived in this facility for a limited time, but I can tell you that she lived in other communities and none held a candle to this one. The main reason is the amazing staff. I felt like mom had such a great team of support.

JaniceT

The rooms are spacious and provide ample storage. The staff is attentive and friendly. The activities staff are energetic and engaging with the residents. The food has been very tasty and good size portions. Overall, the transition to Independence Village from their previous assisted living place has been very seamless. I would recommend IV to anyone searching for a warm and inviting place to call home.

ConeyMan

Your search is over. 5-star facility that is affordable, clean, friendly, packed with activities, and dining like you’re in a 5-star restaurant. My Mom is a rookie but already has fallen in love with it. Billi is such a dream to work with!

CarmenCat

This facility exceeds all my expectations. I didn’t realize how many services are offered. Including housekeeping, meals in dining room and delivered to your room. Laundry, garbage pick and more. The food is great. With many choices on the menu. They even have Happy Hour. The rooms are spacious, bright and all new when you get one. The staff is very friendly and helpful. Everyone knows your name here. The residents seem happy and well cared for. There are a myriad of activities to choose from. You can have a cat or dog. The courtyard rooms are great for your pet. I never thought I’d be happy in a care facility but I am.

Kay

Independence Village White Lake was a nice place. It just was too far for us to go. The room I saw was clean and roomy. The staff was friendly. They have arts and crafts, they sometimes go offsite for meals and trips, and they have their bingos and things like that.

Carolyn

Independence Village of White Lake was very nice. The staff members were very nice and very helpful. The living area had just a little bit smaller square footage. Their meal was pretty good. They have bingo, movies, and cocktail hours. When I was there the last time, they were taking around bowls of fruits with whipped cream to all the rooms to people who wanted it, and it was nice. They have a couple of courtyards. They only have three levels, but everybody has a balcony or a patio. I wanted that for my mom so she could sit outside. She likes to sit outside a lot. I wasn't that thrilled with the kitchen, however. The cabinets were a little older. It's an older facility; it's like twenty years old.

Josephine

The RA's are great! All sweet girls, who treat me like their grandma.

senatorbob

Great staff. Have had nothing but pleasent experiences every time I vist. Food is excellent. Happy staff and happy residents great combination. Billie is so helpful throughout the whole signing up period and after. The nursing staff has been very helpful and caring. This place really goes beyond all other retirement homes. Would recommend to anyone.

Lynn O.

The entire staff including maintenance, kitchen staff, front desk personnel, the executive director and sales team have exceeded my expectations. They have all been extremely kind to my parents and even remember their names and things they enjoy! The rooms are beautiful and my parents particularly like their apartment overlooking the pond! They also love the balcony. My parents seem to especially enjoy any and all activities where they can interact with other residents! The residents have also been exceptionally friendly and welcoming! My mom and dad liked living at Independence Village the day they moved in, and so far, each day thereafter! I am 100% satisfied that they are safe, well fed, and happy. Oh yes - they LOVE the food! Probably their favorite thing at their new home.

Gail

All Staff are kind and considerate. My mother loves it here. During Covid everyone has kept residents safe and well.

Becky Giles

My Grandma has been living here for 4 years and the staff has been great with her. It’s her home now and she likes it. Her room is nice and big. It’s perfect for her. She eats dinner in the dining room and there are activities for everyone to do to help keep them active and out of their rooms all day. I’m looking forward to visiting again when they open back up to the public.

Nancy

I really liked Independence Village of White Lake. It was very clean, very spacious, and the rooms were quite large. The director was very kind. We toured pretty much all over the building, within reason, because of Covid. They seemed to have a very caring staff. They have staff there to help the residents, they just have to pull the cord on the wall. My dad had a stroke, so he has diminished use of his right side. It's very difficult for him to reach a pull cord or something of that sort. Other than that, it seemed like a very nice place.

KatieP85

Independence Village of White Lake has done an AMAZING job caring for and genuinely loving my beloved grandma through the covid-19 pandemic. This is a stressful time to have a relative in the high-risk age group, and it's even more stressful knowing that many senior-living facilities around the country have been hard-hit. But Independence Village has provided TOP NOTCH care and safety throughout this entire experience. From the very beginning, we regarded IVWL as part of our family, and we truly trusted them to make the best decisions for my grandma alongside us. They made conscientious decisions, and followed through with compassion and love. Although she spent a great deal of time restricted to her apartment, they delivered phenomenal meals to her room, as well as daily activities to keep their residents' minds from worrying. My grandma would regularly show off her home-cooked meals, delicious desserts, and sudoku games and puzzles in video calls - literally making us envious - she ate better and had more fun than the rest of us during quarantine! The activities department has been SECOND TO NONE when it comes to keeping the residents happy and relaxed!! Every day they have exciting adventures planned, crafts, service projects, taste tests, parades, and all around silliness to keep the residents laughing. It is downright astounding to think of how much time, energy, and love they put into planning their activities. They also regularly update a facebook page for families with pictures of the residents participating in the adventures - a great way for families (especially those of us who live across the country) to stay connected and to know what to ask about in phone/video calls! Our family entered into this pandemic with a great deal of trepidation knowing that our grandma was in what seemed to be a higher-risk setting. But now 9 months into covid, we know that she is in THE BEST HANDS POSSIBLE, and they are doing every single thing humanly possible to keep her and every one of their residents safe. My grandma is THRIVING and LOVING life, and we honestly couldn't ask for anything more. We always joke that she is having way more fun quarantining than anyone else :) And we couldn't be more grateful to Independence Village of White Lake for providing this loving, safe, fun environment for her.

Lee

We visited Independence Village of White Lake. They were our second choice. We could have gone there, but we saw another facility a little nearer to our same general area. We liked the staff, the girl at the desk, and the people would talk and say, "Hi, you'll love it here." We had lunch there, and the food was excellent.

Cathy Cole

My mother in law, my father and my step mother have all resided at Independence Village White lake. The care they received was exceptional. The apartments are large and comfortable. My dad and step mom had a condo in Mexico and when they moved in I asked him if the apartment was as nice as their condo. He got all teary eyed and said it was much nicer! The food it outstanding, over the 7 years we've had family there we shared many wonderful meals with them for holidays. The staff is the very best - they don't have a lot of turnover and they develop a relationship with the residents. They were all treated with respect and affection (and my father could be challenging!). I can't recommend them highly enough. Special thanks to Donna, Lori, Ashley, Wendy and Julie for the kind and compassionate care for my family members.

Becky L.

We received great service while living at Independence Village. The staff was always accommodating and ready to help. The apartment was clean and there were always activities available to go to.

Mary

Cindy does a great job. It is a pleasure to have her in my apartment. Please don't ever change her. Not alone does she do a good job, she brightens my day even when I meet her in the hall.

Mike2

Independence Village of White Lake is good, well-maintained, and clean. The staff is friendly and has been very helpful. The food's really good and the dining area is always clean. The waitresses have always been polite and helpful. It's been a good experience. My mom is not doing any activities, but they have all kinds of things going on every day.

scolyer

Independence Village of White Lake is a nice place to live. Just watching how the staff interacts with the residents. They are so caring and very interested in their needs. Very spacious apts and they have alot of actvities. My friend that lives here just loves it.

DD

Independence Village of White Lake was in a nice, little complex with what appeared to be a very eager and helpful staff. I got the overview brochures, and we did a walkthrough of one of the apartments and a quick walkthrough of some of the facilities. I saw a basic one-bedroom apartment that was open and available, the dining facilities, the exercise facility, and the group TV room.

Mike

I had a very nice visit at Independence Village. It was a very nice place. They were very nice, and a young lady showed us around. She gave us a going away gift, which I thought was very considerate of her. Everything looked very nice.

Jim

We were impressed with Independence Village of White Lake. We were invited for dinner and it was quite good. The staff was very friendly and very courteous. The grounds seemed to be very well kept, and the place seemed very clean. The location was easy to get to.

Dana504573

Independence Village was very nice, and we liked it a lot. I thought the rooms were really nice, and the facility was well-kept. The people and staff were very friendly. It’s pretty good. They had a church service, bingo, group nights where they play cards, and the shuttle bus that took you to stores in the area. The dining area looks nice.

Tim757604

We went for a short tour at Independence Village of White Lake. My mom did not really like the atmosphere although it's a nice place. The staff was good. Their dining area is just small, and I didn't see any activities. I would recommend this place for the right person, but this is not for my mom.

Provider Response

Marilyn165822

Independence Village was a very nice facility. It had a lot of amenities. The apartments were spacious and up to date. I love the fact that they had a lot of ongoing activities for the residents. They had a very nice dining area with a sit down dinner which I thought was really great. I also like the aspect that they had shuttle service that would take the residents out to do their shopping and banking in the local area. The pricing was very reasonable as well.

Julie460627

We ultimately decided upon Independence Village of White Lake. My parents have lived there over a month now. Our visiting experience was very positive. We very much enjoyed the size of the rooms. My father has the ability to come and go as he pleases. They have free laundry facility. They have a full kitchen rather than just a kitchenette. He also has a back patio. They have activities mostly on a weekly basis, and there are things almost everyday.

Deborah062146

The main lobby area of Independence Village really looked like a 5-star hotel. It was absolutely gorgeous inside, and the outside grounds were also nice. They allow dogs on the premises, and we met with two residents who both have large dogs. The front area of the building almost seems like a little veranda with a swing and rocking chairs. The dining area was absolutely gorgeous, and the apartments were nice.

Robert565666

Independence Village in White Lake was good. You get an apartment sized between 800 and 1,100 square feet. The rooms smelled like antiseptic and were reasonably clean. The people were nice. The hallways had handrails in them. The rooms had some sort of decoration on the outside of the door to set your door apart from everybody else’s, I guess, so you can find your own door. I didn’t participate in most of the activities.

Anonymous113154050

The staff at Independence Village of White Lake is great, very nice, accommodating, and friendly. The place is in good condition, and they keep the grounds looking nice. They have a lot of activities, but my father is not big into activities. They have bingo, massages, and chair volleyball.