We liked Brookdale Troy. It's a nice assisted living, which is what my mom needs. The price is decent. The lady during the tour was really nice. I liked the rooms. She doesn't really need anything besides a room with a bed, a TV and a couch, so they're perfect for her. They have a list of activities like arts and crafts, and they have a piano. She met some nice people there. I went there for lunch with my mom, and it was OK.
4850 Northfield Parkway, Troy, MI 48098
Call
(800) 385-2527
Reviews of Brookdale Troy
Assisted Living Reviews for Brookdale Troy
July 02, 2019
I visited this facility
May 10, 2019
I visited this facility
Brookdale Troy was very nice and the facilities were nice, but it looked like some things could be improved, like we noticed that some of the cement on the outside was cracked and in need of repair. I would worry about a senior perhaps falling on that. My brother commented that it seemed like they try to get all the residents in sort of a town square area that they sit in when you first come into the facility and we weren't really keen on that. The other thing was that some of the stuff was a la carte pricing, and if they had outside activities, they had an additional fee for that. The sales person was very good about the tour and great about explaining, and I'd give her a 5. We didn't really interact with the caregivers. It was a larger facility, and we're concerned about my aunt getting lost in the shuffle. We toured the memory care side. We got a tour of their memory type areas where they had a room that was set up like a kitchen for folks that might want to gravitate to a kitchen area, and an area that looked like a nursery with baby dolls and cribs.
April 05, 2017
I visited this facility
I like the location of Brookdale Troy, its staff, and that it's one floor. They serve all three meals.
March 07, 2017
I am a friend or relative of a current/past resident
Brookdale Troy's assisted living is fine, has a good feeling, and good and bad staff. I got my dad a bigger room, which is was quite nice and has a shower and a bathroom, a bed, a dresser, nightstand, microwave and fridge. They're only paying for the cable, which is good. Some of the staff is not able to handle my dad's needs. Overall, it's good, but we have some concerns with a few of the staff. There was a men's day when they bought them pizza, which was good. The nurse is awesome, and the director who worked with me seemed quite concerned, but some of the staff could be more caring and attentive.
December 08, 2016
I am a friend or relative of a current/past resident
My relative loves the place for the service's other than the food. The food is served cold, cold and there is no attention or tasts in any of the food. Example: dry hard meets (difficult for the elderly to cut or even chew), soups without any flavor (and we are not talking about salt and pepper), it is either thickened with some artificial agent or watery like the kitchen sink. Every once in a while they put some effort in the food and everyone can tell the difference. But my God, it's winter they want some warm food on their plates. It's not cheap living hear. The least they could do is serve warm food to their residents. And it's not only lunch and dinner they serve cold it's breakfast, lunch and dinner. Some of these residents can't speak for themselves and they wind up eating whatever they get or not at all.
You are what you eat.
As soon as this is fixed we will gladly put in a good review for Brookdale.
July 31, 2016
I visited this facility
Brookdale of Troy is in a very nice metropolitan area next to a high school and several office buildings, but the building itself is very home-like. The staff is phenomenal, and the director is very involved and isn't just a salesperson. She's just amazing. It's top of the line and very clean. The rooms are small, but they provide some furnishings, like the bed and the night stand. They buy a new comforter and bedding set for all the new residents. They have nice little homey touches like that. Their layout is a little different from others. It's a multi-floor facility with corridors or neighborhoods which had separate dining areas for each little hallway area, so it wasn't so overwhelming. There were 20 to 30 people in that dining section, so it enabled you to get to know all your neighbors without being overwhelmed. They tried to place you with people in similar situations, so that was nice. The memory care looked great, and they had excellent outdoor facilities like covered porches. The staff that we passed were extremely friendly. I have a beverage and a snack, like some cookies, cheese, and crackers. They have a little snack bar for the residents and fresh water all over the place and little coffee stations, so that was nice. The food portions and presentation looks great. The coordinator, Brooke, has gone well beyond and above. She has helped me throughout my search, even though I didn't choose their place. She has been there supporting me emotionally with the patient kind ear. She has dealt with several families in the past going through a similar situation that we are. She was just an amazing resource professionally, and I was extremely impressed.
March 15, 2016
I visited this facility
Brookdale Troy (formerly Wynwood of Troy) was very nice with friendly staff but were too expensive. The rooms were fine, adequate, and comfortable. I didn't have any problems with the dining room. For activities, they had music, puzzles, and outside groups visit.
March 08, 2016
I visited this facility
I am impressed with Brookdale Troy because it’s a smaller facility, so I think Mom would get more attention there. They check on residents every three hours, they said. Their pricing includes everything the residents need.
September 29, 2015
I am a friend or relative of a resident
My dad is at Brookdale Troy. Everything is great; everything is very good there. They're really good. I'm impressed with the friendliness of the staff. Brookdale Troy is a great place and it is good for my dad. Overall, my dad is happy there, we're all happy that he's there, and it is working out very good.
September 06, 2015
I am a friend or relative of a resident
It's been a couple of months since my mother-in-law has been at Brookdale Troy. Her room is clean, neat, and sufficient for her needs. I notice that they do have gatherings where they sing and are entertained by others.
June 14, 2015
I visited this facility
The Brookdale one (Wynwood of Troy), I was not impressed with at all. I didn't get a chance to speak to any of the staff when I visited there, but that was on a weekend, and their salesperson was the only person I spoke with. The facility wasn't very clean, and it smelled, so I wasn't impressed with this one at all.
Provider Response
We apologize that your tour of Wynwood of Troy did not meet all of your expectations. Please be assured our staff is continuously committed to providing the highest-quality service and care for each resident and we will review and share your feedback with our management team.
March 11, 2015
I visited this facility
Wynwood of Troy was beautiful. They had entertainment and a good menu, and it’s all carpeted and looked like someone’s house. The people were friendly, but it’s just was very expensive; I don’t know if the average person could afford that.
The care looked good, and the people looked happy. It’s clean, there is no smell, and everybody is nice. The food looks like a restaurant.
May 13, 2014
I am a friend or relative of resident
My father was in the Troy facility. Fantastic place - I can not say more about the ALL of the staff and managment who were truely caring. They worked with hospice seamlessly - reasonably priced
October 24, 2013
I visited this facility
I like Wynwood of Troy. It was a clean facility. The staff members that I ran into were really friendly. Unfortunately, they don't have any two-bedrooms which my mom wanted.
August 11, 2013
I am a friend or relative of a resident
Wynwood is a beautiful, very well maintained and very clean facility. They are very good to my mom and they're very nice people. I'm very happy with them. Mom's not crazy with the food but I tried it and I thought it was good. They could improve on their entrance, they did a renovation but I couldn't understand their entrance and that needs help.
August 21, 2012
I visited this facility
Wynwood of Troy is a nice establishment for those in need of assisted living. I found the lodgings to be very hospitable. I've actually lived in expensive apartments that weren't nearly as clean. It brings me peace of mind to think that the staff here really understands that this could be the final years of its residents, and it is important to offer them the best care. I think that care happens on a daily basis at this facility. I thought that the overall vibe of the residents was positive and I didn't hear any complaints or sense any unrest during my visit. I was there to see a great uncle of mine and he had just recently moved in. So far, he is enjoying his stay and most, if not all, of his nerves are from making a move into a new situation. It has little to do with Wynwood, in fact, they have helped him in many ways and he is starting to feel much better.
April 19, 2012
I am a friend or relative of a resident
The staff was very helpful. Visiting was easy and my loved one was taken care of very well. I was concerned going into this experience that my loved one would be neglecting and unstimulated when my family was not able to visit. This was not the case and our close proximity to the center made transportation easy. Meals were prepared well and I would enjoy eating them myself. They complied well with my loved one's medical needs as well and the cots were reasonable.
November 04, 2011
I visited this facility
Wynwood of Troy in Troy, MI is a very nice facility. This is an assisted living facility. When you step inside, it is apparent that the building is well cared for and it gives a "home like" feel.
The top thing that stands out to me about this facility is the staff members. They are very helpful and so nice to the residents. It was always easy to find someone if assistance was needed. There is a full social activity schedule for the residents. I also had the chance to eat in the dining rooms. The food was very tasty.
Out of five stars, I would rank the grounds a five, the common areas a five, the residents' rooms a four (they were smaller), the staff a five and the quality of care a five.
Overall, I'd give Wynwood a rating of 5 stars because the upkeep in both common areas and resident's rooms is wonderful, the food is good, there are always activities and the staff is great.
September 30, 2011
I am a friend or relative of a resident
My fiance's aunt stayed at this facility in 2008 for close to a year. Although I did not visit her at this time, because I had not met her yet, family members said she was really taken care of well. The one time that I had visited, in a transition of bringing her home, the staff was very caring and helped with the entire process. They shared pictures and stories of the time they had spent with her, as well as heartfelt tears of her departure. I would recommend this facility to anyone in need of excellent care. The respect and kindness that they showed to her went above and beyond the families expectations, and they were thoroughly pleased with the immaculate staff, facility and overall treatment of their residents. The nurse's and nurse aids loved her so much, and had so much compassion for what they did, it was truly unbelievable. I thank them all for their wonderful contribution to her life!
June 30, 2011
I visited this facility
I visited several assisted living facilities in the Metro area. Wynwood of Troy is one of the best. I've spoken to a dozen residents about their experience with Wynwood, and all said they were pleased with the facility. Great housekeeping services and affordable rates. One particular resident at remarkable 91 years old, has told me she's been crunching down on their offered popcorn from a cart in the living area for the past decade! The outside area is very nice and is provided a lot of shade, perfect for those dog days of summer. I was impressed with the social activity here. The people were great, too.
Questions about Brookdale Troy
Describe the overall population of assisted living residents at Brookdale Troy. What is their average age? What are their favorite things to do?
Our residents ages average between 75 and 85 years old. They enjoy exercising during B-Fit, playing bingo, visiting with their families during family nights, going on outings, and sitting on our wrap-around porch in nice weather.
What programs or activities does Brookdale Troy offer to enrich residents' well-being?
B-Fit exercise group, Flex Your Brain educational presentations, health discussions, cooking demos, walking club, and outings.
What places are near Brookdale Troy or within walking distance for assisted living residents to enjoy?
Troy Senior Center, the Troy Library, and restaurants such as Red Robin and Kerby's Coney Island.
What transportation services does Brookdale Troy offer to assisted living residents?
Brookdale Troy can help set-up transportation for our residents through Medigo, Smart Bus or other private transportation services.
What makes the chef or dining program at Brookdale Troy exceptional? What kind of menu can assisted living residents expect?
We cook from scratch using fresh ingredients, offer several options for each meal including an 'always available' menu with typical favorites, and hold menu chats which allow residents to dictate what they like and don't like on our menus.
What safety features or security measures does Brookdale Troy offer to assisted living residents?
Pull cords are located throughout each apartment, community doors are secured after hours, staff is on-site 24/7.
How does Brookdale Troy keep residents' families informed about their loved ones?
We communicate with families via weekly emails, Facebook, and Facetime, Skype, or Zoom calls with residents and their family members.
What is the care staff-to-resident ratio at Brookdale Troy during daytime and nighttime hours?
Staffing is based on care needs of our residents at any given time so changes frequently. Please contact the community directly for current staffing ratios.
If Brookdale Troy accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love pets at Brookdale Troy! Pets can enjoy common areas if on a leash and our outdoor courtyard.
What ongoing senior care training does the staff receive?
New associates complete onboarding with thorough foundations training and 1:1 in-person training; associates complete additional trainings monthly.
What safety features or security measures does Brookdale Troy provide to protect residents who wander?
Our assisted living community is located right next door to our memory care community that provides excellent care and engagement for residents with dementia and Alzheimer's who may wander.
Services and Amenities of Brookdale Troy
Room and housing options
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Resident Capacity: 78
- Respite Care
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- Licenses: Home for the aged
- State Licenses: AH630236943
About Brookdale Troy
Brookdale Troy provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
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