Sunrise of Troy

Offers Assisted Living and Memory Care

18 Reviews

2015

6870 Crooks Road

Troy

48098

Sunrise of Troy

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3.9 18

Reggie 2021-08-15 I went to Sunrise of Troy. It was a nice facility, it looked like it had all the treatment my brother would have needed. Well, it was a nice facility, it looked like it had all the treatment my brother would have needed. I met a few of the staff, everything about the facility was good, and the living arrangements were good. The medical staff was good, they provided transportation to doctors, all of those things available to me, so they were all very nice. They have a living room area, a little kitchenette, bedroom, bathroom with a walk-in shower. The layout of the room was fine, pretty open, and well-lit. The rooms were nice. They had a dining area, which was a nice size. I visited this facility

5 5 1

Sue 2021-08-14 I've spoken with Sunrise, and we visited Sunrise of Troy. I thought it was clean, well managed, and the people there seemed very helpful. I think it would be a good place for people to stay, if they needed to. We saw the assisted living area. They showed us a menu. We did not sample a meal, but they showed us a menu of afternoon snacks. It looked like food that I would like to eat. They introduced us to two or three different people, and they were nice. I thought it was well maintained. The rooms were a little bit small and bare. It did not feel like a home to me. I visited this facility

5 4 1

ReviewerVT122320202 2021-02-03 My mom moved into Sunrise of Troy. The room is adequate. The staff members are very good. The design looks fine, but I can't comment on anything else because due to COVID we can't go in. They seem to be caring people and they seem to look out for the residents. They're trying; they're doing one-on-one stuff, and they're doing what they can considering the circumstances. I am a friend or relative of a current/past resident

5 5 1

D Haught-Russell 2018-09-05 I was greeted and felt welcomed. The person I toured with was very knowledgeable and caring. All my questions were answered and then some. The facility was clean and orderly. The residents looked well kept and pleased to be there. This is a very hard decision to make especially when my father has the mind set that going to a "home" is a place to be forgotten and to wait to die. I have been encouraged by Sunset of Troy to bring my father in for lunch and a tour so he can see that assisted living is not a "home to go to and die" I visited this facility

5 5 1

Sad sad daughter 2017-09-18 Care is totally inadequate, food is cold, can wait for help over an hour. Talk to management and they infer you do not know what you are talking about. Staff are wonderful but overwhelmed, always short. Are looking for another place for Mom. I am a friend or relative of a current/past resident

5 1 1

Sammie91 2017-03-28 Care is inadequate due to understaffing. Food is usually cold, Most of the staff are wonderful, but overworked. Family not happy, but have little choice due to insurance. I am a friend or relative of a current/past resident

5 2 1

Peggy075165 2017-02-25 We liked the Sunrise philosophy that your unit is your bedroom, and the rest of the facility your home, with the living room, dining room, game room, and craft rooms. It was very much alive with the residents being out of their units. They were together in the activities, talking with each other, and not holed up in their apartment. They have a beauty shop and a piano, and there are various sitting areas with TVs. They have crafts, movies, and snacks. I visited this facility

5 4 1

Sonja611101 2016-08-03 Sunrise of Troy has outstanding staff. Everybody is very personable. The facility itself is a little bit dated. It's very homey and decorated beautifully, but the carpeting and things could be refreshed a little bit. In the first hot days of summer, the first few times she used air-conditioning, it took a while to cool things down. When we first walked in, it smelled a tiny bit like urine, but upstairs out of the main living area or entryway, it all seemed fine and clean. The rooms are a bit small but the residents seem active. There appeared to be a lot of staff running around, which is great and gives you a good feeling of security that someone's always going to be there for your loved one. Their location is very comfortable, and the exterior of the building is very nice. The residents seemed a little older. I just wanted a younger crowd. I visited this facility

5 3 1

Karen124026 2016-06-22 We chose Sunrise of Troy because of availability and timing. My mom and I had a difference of opinion. I thought it was more of a temporary thing of her needing some relief, and she didn’t want to do 24-hour care. We are hoping that my dad would try in-home care, and we knew she couldn’t handle it at home anymore, but we didn’t want to see my dad go into a facility. I am personally not satisfied with the area for my dad. They promote themselves as an assisted living facility with a memory care section, but I am not convinced about the memory care. My dad is fed well. The food is fine, and he has access to sitting in the kitchen. He didn’t transition well into the facility. We would have wanted to have more access to him. He was so ambulatory with walking, showering, and going to the bathroom but two days after my dad was there, he had a fall and ended up in the hospital. He has had six falls since he has been there. There are activities geared toward the assisted living and to people who are higher functioning and independent, so my dad can’t do them. He doesn’t do things without aid. The care is inadequate with a one to five ratio of staff to patients. The night help is not adequate with two staff at night and 23 residents. The staff is lovely but overworked. It’s kind of mismanaged, to be honest. I am a friend or relative of a resident

5 3 1

Disappointed Visitor685230 2016-06-10 Sunrise of Troy's building was beautiful and lookd luxurious, but it was a façade. The people were stuck in small rooms. I visited this facility

5 3 1

Lisa523360 2016-05-26 We visited Sunrise and loved it. We saw different kinds of rooms, like one with two people, but they had a divider wall, and one like an apartment with a kitchenette, a living room, a bedroom, and a bathroom. They had a dining room, a movie room, and a hair salon. The people were really nice. I visited this facility

5 5 1

Edith7 2015-07-28 We visited Sunrise of Troy. Everyone was friendly, and they explained everything. It was clean. I like the rooms. They did have lots of activities in there and outside activities too. The staff was very informative. I visited this facility

5 4 1

Mark41 2014-08-27 My dad is in Sunrise of Troy and I like the fact that it seemed really alive. There were a lot of activities and the residents were all very entertaining. The place just seemed to be a good fit for my dad. He could enjoy as much or as little as he wanted. There was a group of men in particular and they would do things like go out for lunch or do their own thing. There was a church group and some other things that he could enjoy more. But I think it was more of just a whole group of men that he could associate with. They had a studio with a little kitchenette and a living room where he could bring more of his own things there. Each person that I dealt with had a different job, so mostly everything that I was looking for answer-wise was being dealt with and if they couldn’t give me answer, they would direct me to the person who could answer my question. I am a friend or relative of a resident

5 4 1

Gayle8 2014-07-18 Sunrise is smaller than some of the ones we looked at. The room that they had available was the right size and location for my mom. It had a bathroom and kitchenette, it's new and totally clean. The dining room is wonderful, and set up like a restaurant. The food is great, and they have good choices. The staff is compassionate and wonderful. I visited this facility

5 5 1

Caring-2219 2014-03-31 Sunrise was very nice. Everybody was very friendly. I didn't go in the room, I just went by the door, but they look fine and plain to me. They told me that they had activities, but I don't know what they are. If I could afford it, it would be very nice to live there. I visited this facility

5 5 1

Caring72308550 2013-10-24 Sunrise of Troy looked great. This place was clean. The staff seemed really nice and attentive. It was fine and everything but my mom and stepdad were looking for a two-bedroom place. They only have one-bedrooms. They don't have two-bedrooms there. I visited this facility

5 4 1

Jennifer23 2013-08-13 I like Sunrise, they're excellent but it was way too pricey, we couldn't afford it. You walk in and they really have all kinds of stuff. My mom was not needing as much assistance as most of the people at Sunrise. More people were in wheelchairs, walkers and more needy. I visited this facility

5 4 1

blairbr 2012-06-29 I felt the staff there was very professional and treated the residents with respect. In my opinion, they made significant efforts to put on events for the residents like bingo, movie nights, visits from local high school students, etc. I remember the nurses that cared for my grandfather came to his funeral and viewing and were very upset when he passed away. They were always kind to him even though he could be very grumpy and rude at times. I visited this facility

5 4 1

6870 Crooks Road, Troy, MI 48098

Call (800) 385-2527

2015

Sunrise of Troy (800) 385-2527

PROMOTION! 222 days

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Reviews of Sunrise of Troy

18 Reviews Write a review

Food

(Not Rated)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for Sunrise of Troy

August 15, 2021

By Reggie

I visited this facility

I went to Sunrise of Troy. It was a nice facility, it looked like it had all the treatment my brother would have needed. Well, it was a nice facility, it looked like it had all the treatment my brother would have needed. I met a few of the staff, everything about the facility was good, and the living arrangements were good. The medical staff was good, they provided transportation to doctors, all of those things available to me, so they were all very nice. They have a living room area, a little kitchenette, bedroom, bathroom with a walk-in shower. The layout of the room was fine, pretty open, and well-lit. The rooms were nice. They had a dining area, which was a nice size.

August 14, 2021

By Sue

I visited this facility

I've spoken with Sunrise, and we visited Sunrise of Troy. I thought it was clean, well managed, and the people there seemed very helpful. I think it would be a good place for people to stay, if they needed to. We saw the assisted living area. They showed us a menu. We did not sample a meal, but they showed us a menu of afternoon snacks. It looked like food that I would like to eat. They introduced us to two or three different people, and they were nice. I thought it was well maintained. The rooms were a little bit small and bare. It did not feel like a home to me.

February 03, 2021

By ReviewerVT122320202

I am a friend or relative of a current/past resident

My mom moved into Sunrise of Troy. The room is adequate. The staff members are very good. The design looks fine, but I can't comment on anything else because due to COVID we can't go in. They seem to be caring people and they seem to look out for the residents. They're trying; they're doing one-on-one stuff, and they're doing what they can considering the circumstances.

September 05, 2018

By D Haught-Russell

I visited this facility

I was greeted and felt welcomed. The person I toured with was very knowledgeable and caring. All my questions were answered and then some. The facility was clean and orderly. The residents looked well kept and pleased to be there. This is a very hard decision to make especially when my father has the mind set that going to a "home" is a place to be forgotten and to wait to die. I have been encouraged by Sunset of Troy to bring my father in for lunch and a tour so he can see that assisted living is not a "home to go to and die"

September 18, 2017

By Sad sad daughter

I am a friend or relative of a current/past resident

Care is totally inadequate, food is cold, can wait for help over an hour. Talk to management and they infer you do not know what you are talking about. Staff are wonderful but overwhelmed, always short. Are looking for another place for Mom.

Provider Response

We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please do contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team

March 28, 2017

By Sammie91

I am a friend or relative of a current/past resident

Care is inadequate due to understaffing. Food is usually cold, Most of the staff are wonderful, but overworked. Family not happy, but have little choice due to insurance.

Provider Response

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team

February 25, 2017

By Peggy075165

I visited this facility

We liked the Sunrise philosophy that your unit is your bedroom, and the rest of the facility your home, with the living room, dining room, game room, and craft rooms. It was very much alive with the residents being out of their units. They were together in the activities, talking with each other, and not holed up in their apartment. They have a beauty shop and a piano, and there are various sitting areas with TVs. They have crafts, movies, and snacks.

August 03, 2016

By Sonja611101

I visited this facility

Sunrise of Troy has outstanding staff. Everybody is very personable. The facility itself is a little bit dated. It's very homey and decorated beautifully, but the carpeting and things could be refreshed a little bit. In the first hot days of summer, the first few times she used air-conditioning, it took a while to cool things down. When we first walked in, it smelled a tiny bit like urine, but upstairs out of the main living area or entryway, it all seemed fine and clean. The rooms are a bit small but the residents seem active. There appeared to be a lot of staff running around, which is great and gives you a good feeling of security that someone's always going to be there for your loved one. Their location is very comfortable, and the exterior of the building is very nice. The residents seemed a little older. I just wanted a younger crowd.

June 22, 2016

By Karen124026

I am a friend or relative of a resident

We chose Sunrise of Troy because of availability and timing. My mom and I had a difference of opinion. I thought it was more of a temporary thing of her needing some relief, and she didn’t want to do 24-hour care. We are hoping that my dad would try in-home care, and we knew she couldn’t handle it at home anymore, but we didn’t want to see my dad go into a facility. I am personally not satisfied with the area for my dad. They promote themselves as an assisted living facility with a memory care section, but I am not convinced about the memory care. My dad is fed well. The food is fine, and he has access to sitting in the kitchen. He didn’t transition well into the facility. We would have wanted to have more access to him. He was so ambulatory with walking, showering, and going to the bathroom but two days after my dad was there, he had a fall and ended up in the hospital. He has had six falls since he has been there. There are activities geared toward the assisted living and to people who are higher functioning and independent, so my dad can’t do them. He doesn’t do things without aid. The care is inadequate with a one to five ratio of staff to patients. The night help is not adequate with two staff at night and 23 residents. The staff is lovely but overworked. It’s kind of mismanaged, to be honest.

Provider Response

We’re sorry to hear that you did not have a positive experience. Please contact us at information (at) sunriseseniorliving.com so we can better understand your concerns. –The Sunrise Team

June 10, 2016

By Disappointed Visitor685230

I visited this facility

Sunrise of Troy's building was beautiful and lookd luxurious, but it was a façade. The people were stuck in small rooms.

Provider Response

We’re sorry to hear that you did not have a positive experience. Please contact us at information (at) sunriseseniorliving.com so we can better understand your concerns. –The Sunrise Team

May 26, 2016

By Lisa523360

I visited this facility

We visited Sunrise and loved it. We saw different kinds of rooms, like one with two people, but they had a divider wall, and one like an apartment with a kitchenette, a living room, a bedroom, and a bathroom. They had a dining room, a movie room, and a hair salon. The people were really nice.

July 28, 2015

By Edith7

I visited this facility

We visited Sunrise of Troy. Everyone was friendly, and they explained everything. It was clean. I like the rooms. They did have lots of activities in there and outside activities too. The staff was very informative.

August 27, 2014

By Mark41

I am a friend or relative of a resident

My dad is in Sunrise of Troy and I like the fact that it seemed really alive. There were a lot of activities and the residents were all very entertaining. The place just seemed to be a good fit for my dad. He could enjoy as much or as little as he wanted. There was a group of men in particular and they would do things like go out for lunch or do their own thing. There was a church group and some other things that he could enjoy more. But I think it was more of just a whole group of men that he could associate with. They had a studio with a little kitchenette and a living room where he could bring more of his own things there. Each person that I dealt with had a different job, so mostly everything that I was looking for answer-wise was being dealt with and if they couldn’t give me answer, they would direct me to the person who could answer my question.

July 18, 2014

By Gayle8

I visited this facility

Sunrise is smaller than some of the ones we looked at. The room that they had available was the right size and location for my mom. It had a bathroom and kitchenette, it's new and totally clean. The dining room is wonderful, and set up like a restaurant. The food is great, and they have good choices. The staff is compassionate and wonderful.

March 31, 2014

By Caring-2219

I visited this facility

Sunrise was very nice. Everybody was very friendly. I didn't go in the room, I just went by the door, but they look fine and plain to me. They told me that they had activities, but I don't know what they are. If I could afford it, it would be very nice to live there.

Provider Response

Thank you for your review. Just so you know, you can always visit the community's website at www.sunrisetroy.com and click on the Activities tab where we post a real-time calendar of the communities daily activities. Thank you!

October 24, 2013

By Caring72308550

I visited this facility

Sunrise of Troy looked great. This place was clean. The staff seemed really nice and attentive. It was fine and everything but my mom and stepdad were looking for a two-bedroom place. They only have one-bedrooms. They don't have two-bedrooms there.

August 13, 2013

By Jennifer23

I visited this facility

I like Sunrise, they're excellent but it was way too pricey, we couldn't afford it. You walk in and they really have all kinds of stuff. My mom was not needing as much assistance as most of the people at Sunrise. More people were in wheelchairs, walkers and more needy.

June 29, 2012

By blairbr

I visited this facility

I felt the staff there was very professional and treated the residents with respect. In my opinion, they made significant efforts to put on events for the residents like bingo, movie nights, visits from local high school students, etc. I remember the nurses that cared for my grandfather came to his funeral and viewing and were very upset when he passed away. They were always kind to him even though he could be very grumpy and rude at times.

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Questions about Sunrise of Troy

What ongoing training does the staff receive in dementia care?

Sunrise’s onboarding program includes comprehensive classroom training on a range of topics, from dementia care to the fundamentals of assisted living and resident care. Additionally, team members receive hands-on training and continuing education throughout their careers. This training includes areas such as memory care, activities of daily living, infection control, falls, privacy, and resident rights.

Describe the overall population of assisted living residents at Sunrise of Troy. What is their average age? What are their favorite things to do?

While our residents’ ages vary, they particularly enjoy our Sunrise Live With Purpose™ programming, which includes activities like art, music, learning, community involvement, physical activity, and more. We have adjusted some of our regular programming to further promote the health and safety of our residents and team members throughout the COVID-19 pandemic. We have done so in accordance with federal, state, and local regulations and health authorities.

What programs or activities does Sunrise of Troy offer to enrich residents' well-being?

Our dedicated activities team engages residents based on their individual preferences. Activities can include art, music, learning, community involvement, and physical activity.

What places are near Sunrise of Troy or within walking distance for assisted living residents to enjoy?

Sunrise of Troy is located close to many shopping centers and eateries. There are also several golf courses and parks close by, as well as the Troy Historical Museum.

What transportation services does Sunrise of Troy offer to assisted living residents?

We provide scheduled transportation services for residents. Please contact us to learn more.

What makes the chef or dining program at Sunrise of Troy exceptional? What kind of menu can assisted living residents expect?

We believe that quality food is an essential part of our residents’ overall well-being. Our dining program features well-balanced, homemade meals using fresh ingredients. Our highly trained, in-house chefs speak regularly with our residents to learn what menu items they would like featured in the community. From BBQ to tacos to seafood, you can expect a diverse menu with an exciting variety of cuisine.

What safety features or security measures does Sunrise of Troy offer to assisted living residents?

Our residents enjoy senior-friendly living spaces designed for comfort and safety, including an emergency call response system. We assess residents every month during wellness visits to determine if they will require additional safety with an individual emergency pendant.

How does Sunrise of Troy keep residents' families informed about their loved ones?

We provide regular updates via mail, phone, and email. Our team members also help our residents video chat with their loved ones on Skype and FaceTime. Through our electronic health record system, our team members can easily see and document information such as residents’ care delivery, medications, diagnoses, and activities of daily living, among others. As a result, when authorized family members contact our care team with questions, we are able to provide timely updates.

What ongoing senior care training does the staff receive?

Sunrise’s onboarding program includes comprehensive classroom training on a range of topics, from the fundamentals of assisted living and resident care to dining and activities. Additionally, team members receive hands-on training and continuing education throughout their careers. This training includes areas such as memory care, activities of daily living, infection control, falls, privacy, and resident rights.

What programs or activities does Sunrise of Troy offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our Life Enrichment Managers get to know each resident’s unique preferences, hobbies, and life experiences to help them experience meaning and purpose each day. Residents engage by participating in a variety of programming, such as art projects, crafts, puzzles, and other creative and cognitive activities. By combining current research on social engagement and brain health, and building upon our Sunrise Live With Purpose™ programming, we offer memory support programs that focus on strengthening and maintaining our residents’ cognitive abilities. These programs leverage things like physical fitness, occupation-based activities, and daily journals to help residents find meaning and purpose every day.

What techniques does Sunrise of Troy use to support memory care residents during mealtimes?

We are committed to creating a familiar, pleasant, and dignified dining experience for our memory care residents. Our dining rooms are warm and inviting with fresh flowers, linens, and soft music. Fiestaware china, finger foods, and contrasting table linens are among the tools that promote independence. Residents are presented choices visually, allowed time to make their selection, and given their chosen item quickly after the selection has been made.

How does Sunrise of Troy keep residents' families informed about their loved ones' health?

We provide regular updates via mail, phone, and email. Our team members also help our residents video chat with their loved ones on Skype and FaceTime. Through our electronic health record system, our team members can easily see and document information such as residents’ care delivery, medications, diagnoses, and activities of daily living, among others. As a result, when authorized family members contact our care team with questions, we are able to provide timely updates.

Describe the neighborhood around Sunrise of Troy. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

We are located in a residential area and close to shopping.

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Services and Amenities of Sunrise of Troy

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals
Room Service For Meals
Dining Extra: All Day Dining

Features

Resident Parking
Security Gate

Cleaning services

Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms

Health services

Skilled Nursing
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services

Languages

English

General

Resident Capacity: 76

Licenses

State Licenses: AH630237663

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About Sunrise of Troy

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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