I was greeted and felt welcomed. The person I toured with was very knowledgeable and caring. All my questions were answered and then some. The facility was clean and orderly. The residents looked well kept and pleased to be there. This is a very hard decision to make especially when my father has the mind set that going to a "home" is a place to be forgotten and to wait to die. I have been encouraged by Sunset of Troy to bring my father in for lunch and a tour so he can see that assisted living is not a "home to go to and die"
6870 Crooks Road, Troy, MI 48098
Call
(800) 385-2527
Reviews of Sunrise of Troy
Assisted Living Reviews for Sunrise of Troy
September 05, 2018
I visited this facility
September 18, 2017
I am a friend or relative of a current/past resident
Care is totally inadequate, food is cold, can wait for help over an hour. Talk to management and they infer you do not know what you are talking about. Staff are wonderful but overwhelmed, always short. Are looking for another place for Mom.
Provider Response
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please do contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team
March 28, 2017
I am a friend or relative of a current/past resident
Care is inadequate due to understaffing. Food is usually cold, Most of the staff are wonderful, but overworked. Family not happy, but have little choice due to insurance.
Provider Response
We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
February 25, 2017
I visited this facility
We liked the Sunrise philosophy that your unit is your bedroom, and the rest of the facility your home, with the living room, dining room, game room, and craft rooms. It was very much alive with the residents being out of their units. They were together in the activities, talking with each other, and not holed up in their apartment. They have a beauty shop and a piano, and there are various sitting areas with TVs. They have crafts, movies, and snacks.
August 03, 2016
I visited this facility
Sunrise of Troy has outstanding staff. Everybody is very personable. The facility itself is a little bit dated. It's very homey and decorated beautifully, but the carpeting and things could be refreshed a little bit. In the first hot days of summer, the first few times she used air-conditioning, it took a while to cool things down. When we first walked in, it smelled a tiny bit like urine, but upstairs out of the main living area or entryway, it all seemed fine and clean. The rooms are a bit small but the residents seem active. There appeared to be a lot of staff running around, which is great and gives you a good feeling of security that someone's always going to be there for your loved one. Their location is very comfortable, and the exterior of the building is very nice. The residents seemed a little older. I just wanted a younger crowd.
June 22, 2016
I am a friend or relative of a resident
We chose Sunrise of Troy because of availability and timing. My mom and I had a difference of opinion. I thought it was more of a temporary thing of her needing some relief, and she didn’t want to do 24-hour care. We are hoping that my dad would try in-home care, and we knew she couldn’t handle it at home anymore, but we didn’t want to see my dad go into a facility. I am personally not satisfied with the area for my dad. They promote themselves as an assisted living facility with a memory care section, but I am not convinced about the memory care. My dad is fed well. The food is fine, and he has access to sitting in the kitchen. He didn’t transition well into the facility. We would have wanted to have more access to him. He was so ambulatory with walking, showering, and going to the bathroom but two days after my dad was there, he had a fall and ended up in the hospital. He has had six falls since he has been there. There are activities geared toward the assisted living and to people who are higher functioning and independent, so my dad can’t do them. He doesn’t do things without aid. The care is inadequate with a one to five ratio of staff to patients. The night help is not adequate with two staff at night and 23 residents. The staff is lovely but overworked. It’s kind of mismanaged, to be honest.
Provider Response
We’re sorry to hear that you did not have a positive experience. Please contact us at information (at) sunriseseniorliving.com so we can better understand your concerns. –The Sunrise Team
June 10, 2016
I visited this facility
Sunrise of Troy's building was beautiful and lookd luxurious, but it was a façade. The people were stuck in small rooms.
Provider Response
We’re sorry to hear that you did not have a positive experience. Please contact us at information (at) sunriseseniorliving.com so we can better understand your concerns. –The Sunrise Team
May 26, 2016
I visited this facility
We visited Sunrise and loved it. We saw different kinds of rooms, like one with two people, but they had a divider wall, and one like an apartment with a kitchenette, a living room, a bedroom, and a bathroom. They had a dining room, a movie room, and a hair salon. The people were really nice.
July 28, 2015
I visited this facility
We visited Sunrise of Troy. Everyone was friendly, and they explained everything. It was clean. I like the rooms. They did have lots of activities in there and outside activities too. The staff was very informative.
August 27, 2014
I am a friend or relative of a resident
My dad is in Sunrise of Troy and I like the fact that it seemed really alive. There were a lot of activities and the residents were all very entertaining. The place just seemed to be a good fit for my dad. He could enjoy as much or as little as he wanted. There was a group of men in particular and they would do things like go out for lunch or do their own thing. There was a church group and some other things that he could enjoy more. But I think it was more of just a whole group of men that he could associate with.
They had a studio with a little kitchenette and a living room where he could bring more of his own things there. Each person that I dealt with had a different job, so mostly everything that I was looking for answer-wise was being dealt with and if they couldn’t give me answer, they would direct me to the person who could answer my question.
July 18, 2014
I visited this facility
Sunrise is smaller than some of the ones we looked at. The room that they had available was the right size and location for my mom. It had a bathroom and kitchenette, it's new and totally clean. The dining room is wonderful, and set up like a restaurant. The food is great, and they have good choices. The staff is compassionate and wonderful.
March 31, 2014
I visited this facility
Sunrise was very nice. Everybody was very friendly. I didn't go in the room, I just went by the door, but they look fine and plain to me. They told me that they had activities, but I don't know what they are. If I could afford it, it would be very nice to live there.
Provider Response
Thank you for your review. Just so you know, you can always visit the community's website at www.sunrisetroy.com and click on the Activities tab where we post a real-time calendar of the communities daily activities. Thank you!
October 24, 2013
I visited this facility
Sunrise of Troy looked great. This place was clean. The staff seemed really nice and attentive. It was fine and everything but my mom and stepdad were looking for a two-bedroom place. They only have one-bedrooms. They don't have two-bedrooms there.
August 13, 2013
I visited this facility
I like Sunrise, they're excellent but it was way too pricey, we couldn't afford it. You walk in and they really have all kinds of stuff. My mom was not needing as much assistance as most of the people at Sunrise. More people were in wheelchairs, walkers and more needy.
June 29, 2012
I visited this facility
I felt the staff there was very professional and treated the residents with respect. In my opinion, they made significant efforts to put on events for the residents like bingo, movie nights, visits from local high school students, etc. I remember the nurses that cared for my grandfather came to his funeral and viewing and were very upset when he passed away. They were always kind to him even though he could be very grumpy and rude at times.
Questions about Sunrise of Troy
Describe the overall population of assisted living residents at Sunrise of Troy. What is their average age? What are their favorite things to do?
Sunrise of Troy is a licensed home for the aged, caring for residents 55 and older. Our oldest resident is just shy of 100! Our residents enjoy the many programs available to them at the community, as well as going for trips out to lunch, to the Tiger's game, or wherever else we are headed!
What programs or activities does Sunrise of Troy offer to enrich residents' well-being?
At Sunrise, we offer opportunities to engage, enjoy, express, learn, and grow each day. At Sunrise of Troy, our dedicated activities team develops an extensive calendar tailored to our residents' specific needs and preferences. Each day, our community offers a blend of activities and outings that enrich the body, mind, and spirit. On a typical day, you will find music activities, light exercise classes, food and conversation events, games, and current events discussions. Our activities programming is designed to bring together residents, team members, families, and volunteers—and turn each day into an opportunity for everyone to Live With Purpose.
What places are near Sunrise of Troy or within walking distance for assisted living residents to enjoy?
Sunrise of Troy is located close to many shopping centers and eateries. There are also several golf courses and parks close by, as well as the Troy Historical Museum.
What transportation services does Sunrise of Troy offer to assisted living residents?
Sunrise of Troy provides group transportation for activities. These may include trips to local grocery stores, area restaurants, parks, ball games and more!
What makes the chef or dining program at Sunrise of Troy exceptional? What kind of menu can assisted living residents expect?
Our delicious, homemade meals are prepared fresh every day by our culinary team, using the freshest ingredients available. You will find options such as reduced-fat, low-calorie, high-fiber, and low-sodium. Our culinary team can also accommodate several physician-prescribed modified diets, to support residents with needs such as diabetes and dysphagia.
If Sunrise of Troy accepts dogs or cats, what indoor/outdoor areas can they enjoy?
At Sunrise of Troy, we have our house dog, Bella, and our house cat, Sheba. Additionally, residents may bring their own pets from home! Our grounds are well maintained for pets to enjoy.
Services and Amenities of Sunrise of Troy
Dining options
- Room Service For Meals
Features
- Resident Parking
- Security Gate
Cleaning services
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Nurse On Staff: Available During Business Hours
Languages
- English
General
- Resident Capacity: 76
Licenses
- State Licenses: AH630237663
About Sunrise of Troy
Located just minutes from I-75 and Somerset Collection, Sunrise of Troy is set amidst gracious grounds in a convenient location near local restaurants, theaters and shopping centers. We pride ourselves in our planned activities and overall social atmosphere of our home.
Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping.
Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.
What Makes Us Special
Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.
Map of Sunrise of Troy
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