Memory Care Communities in Springfield, MA

"All American Assisted Living looked like it would be a very nice place. It was just a little bit expensive. They've got all the conveniences there. They have their own medical staff and your personal grooming is all taken care of right there. The rooms were very nice. They were fairly roomy. Their dining area was very clean and spacious. The staff was very informative. The building is approximately two years old."

"My daughter and her husband who live in CT convinced us to move from NY and to come to this place. We noticed that we made the right decision. It is a great place for the elderly. It is run by a very capable and organized lady; Celia who put so much effort and time to see that everything is under control. The people who are helping her are exceptional. The employers are ready to help. Thank God we moved here. "

"I toured Stonebrook Village at Windsor Locks. I like their apartments. It came with a washer and dryer on the inside as opposed to a communal washer and dryer. The staff was very helpful. The facility was very nice. They had an outdoor patio, a courtyard area, a little fitness center on the inside, an arts and crafts room, a piano room, library, and things of that nature."

"Food is quite good. There are always alternate choices. Staff is always courteous and helpful."

"My father moved to Brookdale South Windsor's assisted living facility, and I think it's very nice. What I like about the place is that there's a constant check on him. They do a mandatory four checks a day. He also wears a watch, and he can hit an alert, so they're constantly checking on him. They are always communicating with me on his status and with any questions they have. They've been really great, and they're treating him well so that he has a smile on his face. He's happy that they keep checking on him. The place looks like a house. Every door has a regular house door on it, so it makes the residents feel like it's their home. It's also very clean. I was surprised by how much healthcare costs. It's a little shocking, but I also don't think anybody anticipates that. It's a la carte, though, and that's what I like. You get a set fee for the room, and there are privileges with the room. You're not going to pay for what you don't need. If you add it all up, it could be $10,000, but you're never going to pay more than $8,000 because they cap the expense. That was a little bit of a shock for me, but it's maybe not their fault. Health care is just really expensive. We chose this place for my dad because of the overall care."

"The Village at Buckland Court had some of the nicer amenities. It was very clean, and the staff was very nice. It was a little bit more along the lines of what we were looking for from an activities perspective, and it was closer to my home. "

"My mother-in-law has moved into Brookdale West Hartford. The place is very clean. The people are very friendly. However, my mother-in-law is having trouble adjusting. The staff is very good. They call us when something unexpected happens. My mother-in-law is clean, she gets her hair done, her clothes are always neat and clean, and they help her go to the bathroom. They're awesome. Her room was redone. It has new carpet, tiles, and paint. The bathroom is a very good size. If my mother-in-law needs assistance at some point in the bathroom, there is plenty of room in there for people to move around and help her. The room itself seems a little sterile, but that's our problem because we haven't brought anything in to put on the wall yet. Nevertheless, it is very clean, and there is plenty of space. She has a small kitchenette, a fridge, a little counter space, and drawers if she wants to keep snacks. They have loaned us furniture until we can get the stuff that we ordered for her delivered, which will be at the end of the week. The furniture has been adequate and the closet space is good. Brookdale West Hartford is just a great place. They have books available for the residents. They have a small outside patio area on the top floor. They have plants out there and places for the plants to sit and relax. My mother-in-law is in the secure dementia units, so she is limited, and she can't go out on her own. The dining area is very nice. The food seems to be very good. They have a nice piano in the day room. They have a sing-a-long scheduled. They pick what they want to watch on TV. The price is a la carte. We pay a flat fee for the room and the food. Price-wise, we are able to better manage her funds, hopefully for the long-term."

"I like the reception at The Residence at Brookside. The outdoor surroundings of this community are not as great as the other places I toured. The food was the best, excellent, and outstanding, and the dining is excellent. It's located near many things. We were treated to lunch, they gave us filet mignon, they had balloons for us, and it was delightful; they really went overboard. "

"Arden Courts of Avon is strictly memory care. We chose it for my mother because it looked the safest. I like the setup. They had smaller rooms where she can see the bathroom. They had activities most of the day. They just seemed like a caring community. I like the staff. They all seem very nice. I don't think she has any problem with the food, but I had a problem with it. She's not supposed to have any sodium in her diet or very little sodium, and they've been giving her sausages. I had to talk with them a couple of times to change her diet. I did stress that she should have little sodium, and they explained that they don't add sodium. Some of the food that they give her has sodium already in it, so I had to speak to them about them and we're trying to correct the situation. The place looks good to me. They were doing some flower arranging and storytelling. They have a nice outside court where you can walk outside. It's all fenced in and safe. They have bingo and different games."

"Buckingham Heights was only dedicated exclusively to memory care so that they can address every need at every stage, whatever happens to your loved one who's got dementia. Suzanne assisted us with the tour and she was wonderful. She's been there a long time and can answer any question you have. The other shining star thing that I would say about the place was that they had a lot of staff who have been there for many years. They have relatively low turnover and there is a lot of staff. They have like a 5-year, 15-year, and 20-year club for those staff who have been there that long. The dining area looked very nice. The rooms were basic but pleasant. The idea there was not to spend all your time in your room. So, the room was just a place to dress and bathe and sleep. But the life of the place was based on keeping the residents engaged and active. When it comes to the activities, they are appropriate for people with memory issues. They have an inner courtyard that is freely available for residents to go into on their own. For the outside patios, you need to have somebody with you. Even their physical facilities were designed to give the most freedom and autonomy to their residents."

"I want to take this time to thank the Management Team and Staff at River Ridge at Avon.  This pandemic has been hard on all of us, especially the elderly that do not understand what is going on.  RR has done an amazing job caring for my mother. They are providing my mother the loving care that I cannot due to Covid19.  They provided facetime when I could not go into the building so I feel comfortable seeing my mother.  RR is providing as many interactive activities s possible with the residents but staying within the strict guidelines they are required to keep our loved ones safe, healthy and happy. River Ridge has provided great communication throughout the past 9 months, with calls, emails and Benchmark virtual town hall calls, in regards to the health and safety of both residents and staff.     I have the utmost confidence that my mother is in the best place and is getting the best care for her.  Thank you River Ridge at Avon!"

"Very clean, updated, and spacious. Very friendly staff. Everyone was smiling, and said hello during the tour. Veneek gave us a warm welcome while we waited for our tour to begin with Jessica. She was kind, knowledgable and answered the few questions we had. Everyone made us feel at ease. I think my in laws will like it here."

"We're really happy with this community. They're great. They have a ton of activities like bingo, puzzles, outings, they take them to Dunkin' Donuts, and to look at the Christmas lights. My mother's room is tiny, but she has everything that she needs. The staff is super responsive. She's in the actual memory care unit. They only have 18 residents, and everyone has been very welcoming and helpful. It's a locked facility, so they can't just wander out. They have two pianos, a little library, and a little outdoor patio space. The facility is great. When I walked in, I just felt immediately comfortable there."

"We toured Avery Heights. Everybody in there didn't need any assistance as far as I could see, but it was very nice, comfortable, and pleasant. The staff was very pleasant and informative. They seemed to care about their community. The place was beautiful and very clean. My husband and I both said to the person who was giving us the tour that this is the place where we would like to live. They showed us the menu. The residents have a choice of what they want to eat, and it was prepared by a chef there on the scene. Their dining area was like an upscale restaurant. They even had a movie theater."