Springfield, Massachusetts, is the fourth-most-populous city in New England. With rich cultural history and plenty of recreational opportunities, Springfield is an ideal retirement destination for any senior. Known as the birthplace of basketball, the city is home to local attractions such as the Naismith Memorial Basketball Hall of Fame and the Dr. Seuss National Memorial Sculpture Garden. Of the city’s estimated 153,606 residents, roughly 12.6% are seniors aged 65 and up. Springfield also offers well-reviewed hospitals such as Mercy Medical Center and Baystate Medical Center, which is ranked the fifth-best hospital in the state by U.S. News & World Report

Fortunately for seniors living in Springfield, the Central Massachusetts city is home to a very high number of home care providers. Based on the Genworth 2020 Cost of Care Survey, Springfield-based seniors pay an average of $5,015 per month for in-home living assistance and for home health care services. This is much lower than the state averages of $5,529 and $5,649 per month, respectively, although higher than the U.S. averages of $4,481 and $4,576 per month. 

At Caring.com, we’ve compiled a comprehensive directory of every home care provider in the Springfield area – complete with types of care provided, services offered and reviews from families who’ve actually used the service. In addition to our in-depth provider listings, we’ve compiled a list of resources to help seniors and their families access all the tools they need to age in place safely and gracefully.

Directory of Home Care Services in Springfield, MA

Meetcaregivers, Inc.

124 Vernon St. , Newton, MA, 02458

MeetCaregivers is a fabulous agency. They are responsive and sensitive to the needs of the client and family, and work hard to find the right match(es). For example, my mother was extremely hard of … (read more)
MeetCaregivers is a fabulous agency. They are responsive and sensitive to the needs of the client and family, and work hard to find the right match(es). For example, my mother was extremely hard of … (read more)

Chanda Care, Inc

1125 River Rd , Agawam, MA, 01001

Chanda Care Services will provide a support system for families and caregivers of clients and will provide home management care to clients who want to remain as independent in their home for as long a … (read more)
Chanda Care Services will provide a support system for families and caregivers of clients and will provide home management care to clients who want to remain as independent in their home for as long a … (read more)

Home Instead – Springfield, MA

120 Carando Dr, Springfield, MA, 01104

We got Home Instead Senior Care Springfield for my parents. I was impressed with the overall, when I called about getting assistance, the lady in the office that we spoke with provided information, an … (read more)
We got Home Instead Senior Care Springfield for my parents. I was impressed with the overall, when I called about getting assistance, the lady in the office that we spoke with provided information, an … (read more)

Homewatch CareGivers Serving Hampden County, MA

425 Union Street, West Springfield, MA, 01089

<a href=" http://www.caring.com/local/in-home-care/champions/caregiver-shirley-g "> <img style="float:left;padding-right:10px;" src="http://s.c-img.com/email/CaringChampion_FinalistBadge.png" … (read more)
<a href=" http://www.caring.com/local/in-home-care/champions/caregiver-shirley-g "> <img style="float:left;padding-right:10px;" src="http://s.c-img.com/email/CaringChampion_FinalistBadge.png" … (read more)

Perfect Care Match

638 Adamsville Road, Westport, MA, 02790

We Provide Stress-Free, Supportive Care Relationships. <p></p> Professional Care Match Provides CONSISTENCY with <p></p> Live-In and Hourly Caregivers <p></p> Caregiving Services Provided By < … (read more)
We Provide Stress-Free, Supportive Care Relationships. <p></p> Professional Care Match Provides CONSISTENCY with <p></p> Live-In and Hourly Caregivers <p></p> Caregiving Services Provided By < … (read more)

Caring Solutions

131 Elm Street, , West Springfield, MA, 01089

My uncle used Caring Solutions for a few hours per day, and then after he fell we asked them for 24-hour care and they worked hard to cover that time. The caregivers are trained, and they are supervis … (read more)
My uncle used Caring Solutions for a few hours per day, and then after he fell we asked them for 24-hour care and they worked hard to cover that time. The caregivers are trained, and they are supervis … (read more)

Nana’s 24/7 Home Care & Companion Agency LLC

7G THE HAMLET, Enfield, CT, 06082

The nurses, care personnel and staff at Nana’s 24/7 home care made my father’s final days as comfortable and peaceful as anyone could ever hope for. They involved our entire family as part of the … (read more)
The nurses, care personnel and staff at Nana’s 24/7 home care made my father’s final days as comfortable and peaceful as anyone could ever hope for. They involved our entire family as part of the … (read more)

Apex Healthcare Services, Inc.

1985 Main Street,, Springfield, MA, 01103


Kind Hands Care at Home

296 N. Main Street, Suite 20, East Longmeadow, MA, 01028

We would like to thank everyone at Kind Hands Care at Home for the wonderful care you gave our mother and the support you gave our entire family during a very difficult time. The love, care and compas … (read more)
We would like to thank everyone at Kind Hands Care at Home for the wonderful care you gave our mother and the support you gave our entire family during a very difficult time. The love, care and compas … (read more)

Colony Care at Home, Inc.

74 Walnut Street, Springfield, MA, 01105

They arrive when convenient for them, They work for about the first half hour and then spends the rest of the day in the kitchen on the phone, Sometimes I have to scream her name several times before … (read more)
They arrive when convenient for them, They work for about the first half hour and then spends the rest of the day in the kitchen on the phone, Sometimes I have to scream her name several times before … (read more)

Connecticut Homecare Services LLC

155 Main St Suite 202 A, Danbury, CT, 06810

Caring considerate employees of this agency. They know their stuff. Very respectful of client. A great experience so far.
Caring considerate employees of this agency. They know their stuff. Very respectful of client. A great experience so far.

Integra Home Health

264 N Main Street, Suite 12, East Longmeadow, MA, 01028

Prime Home Health is very good, and so far it’s working out fine. The staff was fine, and we just started using them. That’s a blessing. The caregiver is very caring, and I liked her. The billing … (read more)
Prime Home Health is very good, and so far it’s working out fine. The staff was fine, and we just started using them. That’s a blessing. The caregiver is very caring, and I liked her. The billing … (read more)

Kindred at Home

210 Main St, Old Saybrook, CT, 06475


O’Connell Care at home

220 Linden Street, Springfield, MA, 01105


Interim HealthCare of West Springfield, MA

1132 Westfield St Suite 2, West Springfield, MA, 01089


GIA Home Care Services LLC

316 MAIN ST Suite 500, Worcester, MA, 01608


Peace and Harmony Homecare Services

28 South Main Street, Building B, Sharon, MA, 02067




Touching Hearts At Home

1 Springfield Street, suite 12 , Chicopee, MA, 01013


Springfield Home Care Resources 

Home care services are only one of the pieces needed for seniors to gracefully age in place. There are many services and programs that are low-cost or free, that enable seniors to enjoy an independent lifestyle in the comfort of their own home, such as help with home modifications, meal delivery services, and more. Below, we’ve compiled a few of the most helpful resources in Springfield:

Greater Springfield Senior Services Inc.

Address: 66 Industry Ave., Suite 9, Springfield, MA 01104
Phone Number: (413) 781-8800

Greater Springfield Senior Services Inc. is one of the Old Bay State’s dedicated Area Agencies on Aging, and it receives federal funding via the Older Americans Act to plan and administer programs that help local seniors maintain independence throughout their golden years. GSSSI’s suite of in-home services includes money management help, long-term care planning and in-home living assistance. The nonprofit organization also provides seniors and family members with eldercare-related information such as referrals.

Community Legal Aid Inc.

Address: 1 Monarch Place, Springfield, MA 01144
Phone Number: (413) 781-7814

Community Legal Aid Inc. is a 501(c)(3) nonprofit organization that provides civil legal assistance in all major areas of civil law, such as immigration, employment and family law. Some of the organization’s services include formally representing clients in court, offering professional legal advice and advocating for clients in private negotiations.

Springfield Department of Elder Affairs

Address: 1476 Roosevelt Ave., Springfield, MA 01109
Phone Number: (413) 787-6785

The Springfield Department of Elder Affairs, which works closely with the City of Springfield’s Council on Aging to identify local needs, design services to fill them and coordinate existing community-based service, provides many senior-oriented services to local residents to improve the overall well-being of seniors in Springfield. It runs four senior centers in the Springfield area, which offer social activities, health screenings and fun group outings.

City of Springfield Office of Housing

Address: 1600 East Columbus Ave., 1st Floor, Springfield, MA 01103
Phone Number: (413) 787-6500

The City of Springfield’s Office of Housing helps seniors live in their homes as long as possible by offering several housing rehabilitation and living expense assistance programs. Its Homeowner Emergency Repair Program gives eligible seniors no-interest, deferred-payment loans to cover the costs of emergency repairs. The Office of Housing repairs damaged and inoperative HVAC systems, pays for annual inspections of fuel-burning heating systems and replaces broken-down HVAC systems.

WestMass ElderCare

Address: 4 Valley Mill Road, Holyoke, MA 01040
Phone Number: (413) 538-9020

WestMass ElderCare, a private, 501(c)(3) nonprofit agency that was founded in 1974, strives to preserve the independence and dignity of seniors across the greater Springfield area. The organization supports homebound seniors’ family members and friends by giving them time away from their eldercare duties, sending one of its experienced staff members to temporarily care for seniors. WestMass ElderCare’s Family Caregiver Support Program also offers financial assistance, caregiver support groups, one-on-one counseling and caregiver training.

Determining Your Loved One’s Need for In-Home Care

Aging can be a difficult process, and loved ones may not always ask for help – often times it’s up to their family to evaluate their need for help around the house. While no two situations are exactly alike, this checklist can help you and your loved ones determine when it’s time to start the search for a home care provider.

Checklist for determining the need for in-home care


Guidelines for Talking About In-Home Care

If you’ve determined that your loved one needs the assistance of a care provider in their home, it may be time for a difficult conversation. Handled correctly, however, this process can bring a family together and ensure that everyone’s concerns are addressed. Use this PDF as a starting point to help the conversation stay as positive and productive as possible.

Talking with family and others about a loved one's needs