They arrive when convenient for them, They work for about the first half hour and then spends the rest of the day in the kitchen on the phone, Sometimes I have to scream her name several times before she comes, On her days off they always have an excuse not to send someone to replace her, And they have an attitude with my son when he calls to see if anyone's coming to replace her, Not including the missing money or diapers, bed pads, etc, etc.
Colony Care at Home, Inc.
Offers Home Care
10 Reviews
Call
(800) 973-1841
Reviews of Colony Care at Home, Inc.
Home Care Reviews for Colony Care at Home, Inc.
May 26, 2021
I am a current client of this provider
April 09, 2020
I am a past client of this provider
Worst agency ever.. my dad was suppose have services all we got where excuses of why the aide had not showed.. could never speak to the person who ran the place so I stopped services and report it to Greater Springfield. Steer away from them.
October 22, 2014
I am a current client of this provider
My husband received very good care. We have had employees from Colony for over a year.
September 22, 2014
I am a current client of this provider
Reliable, always willing to work with new consumers.
Staff is very professional and polite.
September 21, 2014
I am a current client of this provider
Colony Care has gone out of their way to serve a member who is very difficult. They have worked to accommodate her needs and they have kept the lines of communication open to better serve this member.
July 02, 2013
I am a current client of this provider
We are so happy with the in home care my mother is receiving from the wonderful people at Colony Care. We interviewed several companies and are very pleased with our decision to work with Colony Care. They have been such a wonderful resource for our family. Warm, caring, compassionate and flexible with our ever increasing needs for my mother. Learning to care for someone with Alzheimer's in never easy and I know that they are there for us.
June 29, 2013
I am a current client of this provider
We have found the staff at Colony Care to be professional and very responsive to our needs. The staff and care givers are very reliable and dedicated to their clients and families. We are so pleased that they have been able to assist our family.
May 23, 2013
I am a current client of this provider
I had two agencies to choose from and I chose Colony Care at Home. I chose them becaue they were able to provide me with the two-hour interval that I wanted, since I just needed a couple of hours a week. I was surprised by how old their aides were but they had so much energy. The aide I had was older than me but she moved fast. She helped clean the house, took me on errands and to doctor's appointments.
February 22, 2013
I am a current client of this provider
I'm in Oregon and I hired a caregiver for my parents in Massachusetts. Colony Care worked really well and did everything I asked. My mother used their services for several months. I met the caregiver once when I was visiting, and she seemed very competent and caring. Just what I had hoped she would be. We had her come once a week for about three months. They were quite good about coming for that short period of time. And so my experience was quite positive.
September 04, 2012
Other
Colony Care at Home staff members are dedicated to the services provided. Their willingness to meet with potential clients, at various times, is unbelievable. Personally, I expected that a client assessment would be performed during their normal work hours. I was relieved when I heard that a staff member is available to provide an assessment on a Saturday or Sunday. The ability to choose a day and time convenient to myself and family is very much appreciated.
About Colony Care at Home, Inc. in Springfield, Massachusetts
Welcome to Colony Care at Home
To the world, you just might be one person. But to us, you just might mean the world.
Colony Care is committed to caring for you or your loved one like family whether you need traditional home care services or care for a loved one suffering from Alzheimer's or other form of dementia. Our management team has more than 40 years of home care experience and more than 20 years of memory care experience. Our staff RN/MSN is a Dementia Specialist who trains and supports our caregivers, and also provides guidance to family members.
We treat our caregivers well to build loyalty, minimize turnover, and provide our clients with a great experience like they mean the world to us.
Our Services
The most important service we provide you is the careful screening, training and supervision of our staff. Our philosophy is that we're doing this work just like we were doing it for our parents. You couldn't ask for more!
Helpful Assistance
- Specialized memory care assistance is also available with the services below
- Companionship
- Respite services for family caregivers
- Monitoring & stabilization for bathing safety
- Personal and hygiene care
- Dressing assistance
- Recuperative care
- Long term illness care
- Physical Therapy assistance
- Transferring assistance
- Conversation & mental stimulation
- Plan & prepare meals together
- Monitor diet & eating habits
- Medication reminders
- Appointment reminders & arrangements
- Assist with walking & light exercise
Light Housekeeping
- Specialized memory care assistance is also available with the services below
- Dust
- Vacuum
- Clean kitchen
- Organize closets
- Change the linens
- Light laundry
- Light ironing
- Trash & recycle removal Errands & Transportation
- Grocery and clothes shopping
- Pick up prescriptions
- Make bank deposits
- Dine out for lunch or dinner
- Drive to family gatherings
- Handle dry-cleaning
- Attend church services
- Airport transportation
- Escort to appointments
- Escort to social functions
Overnight/Live-In Services
- Specialized memory care assistance is also available with the services below
- Sleep or stay awake overnight
- Assist client to and from bed
- Assist client throughout the night
- Prepare breakfast in the morning
- Live-in services include all of the above
When you want to be confident about home care, Colony Care is the name you can trust. Why not give us a call today to arrange a free, no obligation, and in-home assessment? The Colony Care Team.
