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The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

(800) 558-0653

Verified Partner

4.57

(19 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2022

Photos of The Reserve at East Longmeadow

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Reviews of The Reserve at East Longmeadow in East Longmeadow, Massachusetts

4.57

(19 reviews)

  • Facility

    4.8

  • Staff

    4.8

  • Food

    4.3

  • Activities

    4.5

  • Value

    4.5

Top rated on Caring.com

2022

Jim

5

November 9, 2023

I am a friend or relative of a current/past resident

My mother moved into the Reserve at East Longmeadow. We chose it because of the 24-hour care that they have. The property is a beautiful facility. It doesn't look like a nursing home or assisted living. It looks like a big condo complex. The activities are OK, but they're not as many as I would have thought. The place is properly kept up and it's continually being updated. They just renovated it again.

Provider Response

Thank you so much for your review!

Linda

5

July 12, 2023

I visited this facility

The Reserve at East Longmeadow was very nice. Everyone was friendly. I liked everything. Everything was nice. Everybody was good there. They were friendly, helpful, and caring. All looked nice and professional. They say they have bingo and music. Something's going on at all times. The staff all seemed very nice, and pleasant, and answered all my questions. It was very clean.

Provider Response

Thank you for your review!

Jeff

5

March 21, 2023

I visited this facility

The Reserve at East Longmeadow was absolutely beautiful, we toured both the memory care unit and the regular assisted living facility. There was a woman there by the name of Kayla who was very, very friendly. It was clean, it was vibrant, and it had a lot of lighting, it was very nice. The dining area looked nice, although I didn't try their food. When we walked through, they were doing bingo in the memory unit, and they also had all sorts of different functions going on at the same time in different parts of it. So I was very impressed by that.

Provider Response

Thank you for your review.

Bob

4

October 6, 2022

I visited this facility

The Reserve at East Longmeadow was very nice, very clean, and neat. The staff was professional, and everything was in place. There was plenty of things for people to do such as arts and crafts, puzzles, church services, and movie nights. The activities were pretty well-rounded. The rooms were also clean and well-cared for. They had a community room, activities rooms, a nice dining room, and a beautiful foyer.

Provider Response

Thank you for your review.

Jorge

5

September 13, 2022

I visited this facility

I toured The Reserve at East Longmeadow. I like the place, it's very nice. We did not go with them because there's no difference between independent and assisted living, it's the same price. They have a nice new building. It's very well kept, it's in great shape. The staff who gave me the tour was very good. They seem to have about the same services as everyone else, a lot of everything. They have exercise classes, arts and crafts, social trips, barber shops, that kind of stuff. The dining area is very nice, it was very well designed. The facility seems very private and quiet.

Provider Response

Thank you for your review.

Raymond

4

April 27, 2022

I visited this facility

I like everything about The Reserve at East Longmeadow. I can't say anything wrong about it. We didn't see and deal with the staff except for the woman that brought us around, and she was great. The amenities were average with just about everyone else we checked out. They have a salon, they have exercise facilities, and they have programs. I would say they're good. We haven't decided on it yet, but if we were, it's a good location. It's within half an hour from our house. It was very clean. The spots that we saw were very clean.

Provider Response

Thank you for your review.

Ronald

5

September 20, 2021

I visited this facility

It was very good. They were all very nice. It's a nice and clean environment. It's in a nice suburban area. It has a nice atmosphere. The staff was knowledgeable, and they were good. I was there during lunch; the dining area was very nice.

Provider Response

Thank you for your review!

Cindy

4

September 17, 2021

I visited this facility

What I liked about The Reserve at East Longmeadow is that it's close to my friend's family, it's very clean and they have attentive staffing. I went to see assisted living and they also have memory care. I looked at the menu and the food they offer is comparable to any place else. My friend is a very fussy eater, so that's the only thing we are concerned about. She doesn't eat a whole lot of variety but they would cater to what she needed. I think the staff was kind, patient and they took their time and acknowledged her.

Provider Response

Thank you for your review!

Virginia

5

August 10, 2021

I visited this facility

The Reserve at East Longmeadow was great. When you walk in, they have a big area where people can meet. The dining room was excellent. They had 3 floors I believe, and the staff was great. It was clean. I visited all the rooms they're offering. I had chosen an apartment already (that's how much I liked it), but it was too far away and expensive. I saw some people eating. They brought me into the activities room; it looked like they had a lot of things to do. My mother will be on the second floor. She'll have to navigate the elevator. She will have to come down from her apartment to go to the small elevator and go down to the first floor to eat.

Provider Response

Thank you for your review!

Rose

5

June 24, 2021

I visited this facility

Reserve at East Longmeadow was very nice. I toured the whole building and was able to visit both the assisted living and memory care. The staff member went into what they do. The person said that all the people are interactive, and the staff works with the residents. They have their own little apartments. If you want a roommate, you can have that option. Each floor has its own set of activities to do. The first floor is more memory care, while the second floor is more assisted living. I really thought it was good. They can go outside too. On the third floor, they got two or three tables and a staff person was there with them. Some of them were on computers, which was very surprising for me. Some were doing stress ball therapy, and others were doing little paintings or drawings. The rooms were great. They were bigger than a regular room in a home. You can bring whatever you have or whatever you want. There's a small living room, bedroom, and a little kitchenette. They also have a little cafeteria-like setting on the first floor, where they serve food. The person who toured me was great. They were very friendly and very accommodating. I'm in a wheelchair, and they held the door for me. They were really good.

Provider Response

Thank you so much for your review!

Garden of Eden

5

January 28, 2020

I am a friend or relative of a current/past resident

I recommend The Reserve at East Longmeadow for Assisted Living based on my 95½ year old father’s and my positive experiences. The Reserve is a caring community and residents become your neighbors. Staff members across the board are warm and caring including life enrichment/ activities, nursing/nursing assistants, kitchen/dining services, environmental services and maintenance front desk and administration. The facility is beautiful and very well maintained. The food is excellent and prepared by a Chef with local restaurant experience and his team! My father enjoys the activities including musical performances, presentations, and the weekly Happy Hour get-together complete with wine and snacks. There are holiday celebrations - think of happy hour for St. Patrick's Day, a costume party for Halloween, etc. He calls The Reserve his "Garden of Eden"! My father benefits from having weekly housekeeping and laundry services, and support for his dietary needs including for example, a low sodium salad dressing prepared on-site. There is an on-site beauty/barber shop, and options for other on-site services including a nurse-run foot care service which makes life easier for him and for me.

Provider Response

Thank you so much for your review!

Patricia

5

November 19, 2018

I visited this facility

The Reserve at East Longmeadow was way too much for my parents because they live in a very small house and I think they would do better in a much smaller type of assisted living place. The Reserve had great outdoor space and a lot to offer, but I think at 88 and 84, my parents are way too frail to get to all the activities. My aunt and I would love to live there, and although it would not be a good fit for my parents, it's a really nice facility. It was a beautiful place and it would be wonderful for someone more active, or a senior who's young at heart. The rooms were extremely small, but the areas outside of it more than make up for it. The place was very clean, well-maintained, and I liked it. Every Friday they have happy hour for family and clients.

Provider Response

Thank you for your review.

JK

5

August 7, 2018

I visited this facility

The Reserve at East Longmeadow was absolutely gorgeous. The rooms were beautiful, bright, sunny, and clean. The common area was stunning and welcoming. It had exposed wood beams and a fireplace. I loved it. They had everything you could imagine. My mom loves bridge, and they had that and everything that she would be interested in.

Provider Response

Thank you for your review.

stringman

1

March 24, 2018

I am a friend or relative of a current/past resident

95 year old mother in-law with broken humerus was struck by elevator door while being escorted by cna when going to dinner on 3/24/2018. Now has to be transported to Bay State Hospital. Mother in-law pays out of pocket for this care. Has only been there a week and and half.

Provider Response

Thank you for your review.

John

5

July 17, 2017

I am a friend or relative of a current/past resident

My mother is in The Reserve, and so far, it's been very good. The service was irregular in the dining area when I was there because some of the staff were on vacation, but for the most part, it's been great. The staff is very friendly and efficient. She has her own studio apartment, they have activities from morning until the evening, and my mom liked the exercise program. The food is excellent and the choices are good.

Provider Response

Thank you for your review.

Karen117800050

5

December 30, 2015

I visited this facility

My mom is now at this community. They do have many activities for the people that live there, and they encourage the relatives to go as well. The transition was great. My mother didn’t have any problems with going from her home to her facility. The staff onsite has been wonderful. They have taken good care of her and really treated her as if she was their mom. It is a very clean facility. We’re very happy with the selection that we made. The room is actually pretty good size and everything is in close proximity. The bathroom is right off the bedroom; it is literally five steps to the bathroom. Everything is very compact but it gives my mother enough room. My mother loves the food too. We have been there for breakfasts, lunches and dinners, and they have all been wonderful. The dining room area is set up to accommodate people at tables of four and there are a couple of large tables that accommodate six to eight people. The staff is very caring. I would not hesitate to recommend this community.

Provider Response

Thank you for your review.

Caring101269950

5

January 25, 2015

I visited this facility

My mom is at this community. We chose it because it's brand new, and we wanted her to be in a new facility. So far the facility is wonderful place. The staff is very good, and they give immediate phone calls. They are very attentive, and everybody is with her 24 hours a day. I have also eaten there, and so far it has been all good. For her and for us, so far, it has been a wonderful experience.

Provider Response

Thank you for your review.

Caring72845950

5

November 7, 2014

I visited this facility

The tour at this community was good and informative. The facility is brand new. The impression I got was that they are just starting up as there wasn’t too many people there. There are only very few people in the hallways. They showed me all the places, the different rooms they had, and the different size rooms. They served three meals a day, and the rooms are larger.

Provider Response

Thank you for your review.

Caring89266950

4

July 31, 2014

I visited this facility

This community was very nice and well appointed. I thought the rooms were small. It had a single bed, a decorator did the furniture, but you had a similar look like it only had a certain table and a certain chair. The main dining room was beautiful. They said they tailored the meals to the individual residents and covered three meals a day. They had movie theater, hair salon and computers. The staff was very friendly, nice and accommodating. I thought they need to have a room service or at least had a company there they could refer you to give refreshments.

Provider Response

Thank you for your review.

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Costs for The Reserve at East Longmeadow in East Longmeadow, Massachusetts

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,235

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,881

Starting Price

Services and Amenities of The Reserve at East Longmeadow in East Longmeadow, Massachusetts

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do offer companion suites.
  • Studio Apartments

General

  • Resident Capacity: 134
  • Minimum Age: 55
  • Pets Allowed: All pets allowed.

About The Reserve at East Longmeadow in East Longmeadow, Massachusetts

The Reserve at East Longmeadow is a senior living community in East Longmeadow, Massachusetts that provides both Assisted Living services to seniors and high-quality Memory Care services with our Moments in Time Montessori-Based Dementia Program ®.

Our community offers a variety of beautiful living spaces, from studios to two-bedroom apartments. As a resident, you’ll get to enjoy plenty of common spaces, including a living room, library, and a spacious dining room. You’ll also enjoy a concierge who will gladly accommodate your special requests.

We seek to hire only those individuals who are passionate about senior care. Our community is fortunate to have a staff of dedicated professionals who are committed to making the difference for the seniors we serve.

ENTERTAINMENT

Our Life Enrichment Director is dedicated to finding new social, recreational and cultural activities for our residents. We learn about each resident’s interests and hobbies to help us choose activities.

So whether it’s Senior Prom, A Night In Paris, Italian Festival or Tropical Nights, our events bring the entire community together for food and fun. We also offer transportation numerous times every week to enjoy attractions and events in the Springfield community.

DINING

We serve our residents three delicious and nutritious homemade meals every day including multiple menu choices for every lunch and dinner. Meals are served on china in a restaurant-style atmosphere so that residents can enjoy conversation with the company at their table while enjoying an exceptional culinary experience.

What We Offer

Pet Friendly

Concierge Service

Library

Café/Bistro

Coffee Shop

Arts & Crafts Studio

Beauty/Barber Shop

Fitness Center

Courtyard and Garden

Gardening/Greenhouse

Pub/Sports Bar

Wellness Center

Walking Paths

Theater

Game Room

Community Kitchen

Fireside Living Room

Parking - Surface

Private Dining Room

Piano

Postal Services

Business Center/Computers

Therapy Room

Whirlpool

Computer/Internet Access

Wi Fi Access Throughout

Ice Cream Parlor

Porch

Flat Screen TV

Keypad Entry

Meeting Rooms

Landscaped Grounds

Map of The Reserve at East Longmeadow

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Caring.com

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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