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Southwick Village

802 College Highway, Southwick, MA 01077

(800) 558-0653

Verified Partner

4.56

(16 reviews)

Offers Assisted Living and Independent Living

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Reviews of Southwick Village in Southwick, Massachusetts

4.56

(16 reviews)

  • Facility

    4.5

  • Staff

    4.7

  • Food

    4.5

  • Activities

    4.4

  • Value

    4.2

drcageorge

4

June 11, 2024

I am/was a resident of this facility

We are in one of the cottages. The rooms are comfortable for a single person or a couple. The cottages include a garage and a full basement plus a three-season porch. The grounds are maintained and walks and driveways are plowed. They have meal packages and also have special events around the holidays. There are ongoing activities each day of the week and a monthly calendar is provided. The staff and Maintenace have always been available and responsive to our needs. Southwick Village has turned out to be a great place for older people and the residents are very friendly. We would highly recommend the village for comfortable living.

Diane D.

5

June 10, 2024

I am/was a resident of this facility

The cottages are very spacious and well equipped. I have only eaten twice in the dining room and the food was very good. The staff and maintenance here are very helpful and polite. This is a great place to live.

Provider Response

Hi Diane, We appreciate your review. It's great to hear that you're loving your Cottage!

Karen Schomer

4

May 18, 2024

I am a friend or relative of a current/past resident

My mom loves her little room perfect for her. Natural lighting with all the windows. As for the caregivers I feel at meal times there should be three on the shift. There is a lot of time spent trying to get those that need assistance into the dining areas. The food temperature is an issue. Also the residents need time to eat and not feel rushed so the women working can take away dishes, disinfect the table and reset for next meal time. I feel that third person could be a runner for drinks etc and taking down special notes for residents specific needs for their meal preparation etc. The food needs to a hotter temperature when arriving to dining area. Plus there shouldn't be spicy foods included in their daily diets and more fresh fruit choices and vegetables. Which should be steamed tender not tough and hard. Also I would add there should be more activities for especially assisted living residents as well as the independent living. The flooring in the assisted living wings and hallways need to be replaced ASAP. I've addressed this back in February. I was told quotes were being done and now workers have to be hired to get the contract job done. I'm very happy to see a guest/visitor sign in book was implemented again. Should have been all along. Also I would like to get a key for my mom room. My brother and I were specifically told by Director we would receive one. Just in case we take my mom out for the weekend. Safety first for all not just for residents but for staff and guests/outside professionals."

Provider Response

Hello Karen, Thank you for taking the time to share your feedback with us. We're delighted to hear that your mother is enjoying her apartment. Regarding your concerns, while we maintain intentional staffing ratios, we apologize if you've experienced any service delays. Your culinary preferences are of utmost importance to us, and we always encourage our residents or families to reach out directly to our Executive Chef to address any specific preferences or concerns. We'd greatly appreciate the opportunity to discuss your feedback further and address your concerns directly. Please call our community and ask to speak with our Executive Director. We're committed to ensuring your satisfaction and resolving any concerns you may have. Thank you!

DarciD

5

May 8, 2024

I am a friend or relative of a current/past resident

We moved my mom into Southwick Village from Florida to be closer; she absolutely loves it. Her apartment is so cozy and bright, she loves the food and all the residents have been so welcoming. The staff has been great to her and it was an easy transition thanks to Jamie and Christie.

kkkkk

2

May 5, 2024

I am/was a resident of this facility

I appreciate the great service and the high quality of the food. The dining room is lovely and certainly a big improvement from the old carpeting and wallpaper in the old dining room. I am disappointed that this is now a facility with non-seniors. Some residents have unleashed large dogs. I have lived in an independent unit since 2016, unfortunately my husband passed away after 6 months living here and I have returned to the local school district to sub for income. My carpets need to be cleaned and the windows are covered in pollen so I need to pay a service to cover this. No respect for bikers many new residents who are not seniors speed near me. The lovely fountain in front of the Dublin house is decorated with silly rubber toys??? I feel it looks cheap.

Provider Response

Hello, Thank you for sharing your feedback with us. We're glad to hear you appreciate the high-quality food our culinary team prepares and serves in our beautiful dining room! We're sorry to hear about your concerns and would like to connect with you directly to learn more and address them appropriately. We cannot identify you based on the anonymity of your review. Please call our community and ask to speak with our Executive Director. Thank you.

Shannon

5

April 24, 2024

I am/was a resident of this facility

Moving into Southwick Village is one of the best decisions I've made. I love my cottage and the people there are great! Both the staff and the residents. I never thought I would have made such great, new friends at this stage of my life.

Provider Response

Shannon, We're thrilled to hear that you're loving life at Southwick Village! Building a strong community is what we strive for, and we're so glad to hear that you've found great friends here. Thank you for sharing your positive experience with us!

llitch

4

April 23, 2024

I am/was a resident of this facility

We have a lovely 2 bedroom, two bath cottage. It is very roomy and comfortable. Staff is very friendly especially our activities director and the maintenance staff. Unfortunately there is a lot of turnover of the staff.

Provider Response

Hello, Thank you for sharing your feedback with us. We are glad to hear that you are finding your cottage to be comfortable and that you enjoy the friendliness of our team! We understand your frustration regarding turnover in our maintenance department and hope this has not affected your experience. We would like to connect with you directly to learn more about your experience. If you would like to discuss your review, please call our community and ask to speak with our Executive Director. Thank you.

None

5

February 12, 2024

I visited this facility

Great menu variety, activities are available everyday in Dublin House. Staff is friendly and engaging.

Provider Response

Hello, Thank you for your visit to Southwick Village Residential Living! We are glad to hear you had a great interaction with our team.

Donna

5

December 10, 2023

I am/was a resident of this facility

I chose Southwick Village for myself. So far, so good. Everyone has been very pleasant. If I needed anything, they were right there. Move-in was a breeze, and everyone has been very kind. My apartment has a very large living room and it is open to the dining room. I have a very large kitchen, a sunroom, a big bedroom, a walk-in closet, a second closet, a coat closet, and a bathroom. You can enter from the bedroom area or the living room area. So, it is very large. They call it a cottage. It's sort of like a condo. There's like 3 of them hooked together, kind of thing. You can go to the dinners if you want for 15 bucks, which is reasonable. They have activities. They have a library and they have a small gym. They have a band, they go on little trips and stuff, and you can participate in anything you choose. They have a calendar that goes out that helps you choose. They had me go to the restaurant area and meet some ladies, and they were very welcoming for me to come sit with them at the table. We had a nice conversation and told me that there's a little band and all kinds of things. It was fun. They have security and everything here.

nancypaul41

5

October 10, 2023

I am a friend or relative of a current/past resident

The staff is great. I am not sure of her last name but first name is Karen. She really puts her heart into the care of the clients. She is honest and will not steer you in the wrong directions.I went to visit a friend and they talk highly of the place.

Provider Response

Hi Nancy, thank you for your review. We're so happy to hear that our team is constantly providing excellent care and honest guidance. It's wonderful to know that your friend also spoke highly of our community. We appreciate your feedback and hope to see you again soon!

GTCutler

4

October 9, 2023

I am a friend or relative of a current/past resident

More fits into the apartments than you would think. We had to ask a few times to get a storage area assigned and to get the start up of the apartment cleaning services. The staff is very friendly and the variety of activities is wonderful.

CS0311

5

August 14, 2023

I am a friend or relative of a current/past resident

Rooms are clean and staff is always willing to help and go above and beyond. Resident enjoys bus trips and in house activities. My Mom's situation is a bit challenging at times and the staff has been amazing to accommodate every step of the way.

KRSP

5

August 9, 2023

I am/was a resident of this facility

Living in the cottages at Southwick Village is the perfect mix of support and independence. There are lots of activities we can take part in if we want and can retreat to our cottage when we are ready to be alone. We love our sun porch, and having a garage and full basement are definitely pluses. We have a garden in the community plot and can plant what we want around our cottage, but we no longer have to worry about taking care of the lawn in the summer or dealing with the snow in the winter.

AbbyLily

5

August 2, 2023

I am/was a resident of this facility

About a month ago, my husband and I moved to The Cottages at Southwick Village. The Cottages are for 55+ "active acommunity". They also have Independent living and Assisted living in the main building, The Dublin House. There is also a club house for the cottagers, but anyone who lives here can use it. It has a putting green, and bocce ball courts. Cottagers have the option of purchasing a meal plan, if they'd like. You can either eat in the beautiful dining room at the Dublin House , pick up your dinner to go at the dining room, or have it delivered for a small fee. There's a continental breakfast, lunch, and dinner. Dinner features 2 main dishes each night. There is also an "always available" menu if you'd rather - hamburgers, hot dogs, fries, chicken, salads, fruit, yogurt, etc. The food is prepared by an actual executive chef, not a line cook, and the meals are delicious. Fresh summer veggies from the area, beef, pork, seafood, chicken, to name a few. For dessert you can have cookie of the day or chef's choice. To our surprise, one night we had cannolis! We love the meals here. Always fresh and always flavorful. The monthly calendar is loaded with activities! Games, bus trips, movie night, bingo, art classes, and more. Last weekend there was a carnival at the main building with live music, carnival foods and games and a raffle for a new TV. There was even a pie eating contest! When we came to look at Southwick Village we were greeted by the most amazing, bubbly woman!! We instantly fell in love with the place. The staff is above and beyond! They make you feel like you've known them your whole life. The Cottages, themselves, are adorable, well priced and very roomy. We have a one bedroom with a den, living room, dining area, full kitchen, 1 1/2 baths, huge walk- in closet, and a full washer/dryer. ..and a screened in 3 season porch! There's also a full basement and garage. We have everything we could possibly need or want. The people in the neighborhood are very friendly. It is also pet friendly here, with a fenced in area for the pups to run. Before we moved in, our cottage was repainted, new flooring put in, along with new carpeting in the bedroom and walk-in closet. We did have a small issue with the AC. They stayed on top of it until it was fixed. They are very quick to respond if you have an issue or question and are always happy to help you. Both my husband and I would recommend Southwick Village to anyone looking for a retirement community. It definitely feels like home! We love it here! Annie and Jeff P.

trx

5

August 2, 2023

I am a friend or relative of a current/past resident

My Mom was alone and the community embraced her. She now goes to exercise classes every day, enjoys the entertainment and all of the activities. She will tell us it is the best move she made

Berta

5

October 5, 2022

I visited this facility

We looked at Southwick Village and it was nice. It was very welcoming and it had a nice set of activities. The cottages were nicely laid out and were private, it's just a nice place. The staff who took me around on the tour was very personable, knowledgeable, and nice. They offered me meals but I turned them down. The appliances come with the room, and they replace them if they go bad. It comes with a refrigerator, stove, oven, dishwasher, and washer and dryer.

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Costs for Southwick Village in Southwick, Massachusetts

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,800

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,400

Starting Price

Services and Amenities of Southwick Village in Southwick, Massachusetts

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $5000

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Southwick Village in Southwick, Massachusetts

Southwick Village is a senior living community, in the heart of historic New England, that celebrates the simple joy that comes with carefree living. The safety and security of community. The warmth of good friends, faith and fellowship. The peace of mind that comes from being part of a community that remembers a simpler time.

An inclusive community for adults 55 and older, its warm and welcoming vibe will quickly make you feel at home. Our residents are creative and engaging people, enthusiastic about all the experiences our community has to offer.

Here, you’ll be part of a community where the zest for life is nurtured by passions and interests in a supportive community of like-minded friends. With a variety of residences, no entrance fee and a community filled with friendly neighbors, each day brings new joys and adventures.

Map of Southwick Village

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