Buckingham Heights

Helen

Buckingham Heights was only dedicated exclusively to memory care so that they can address every need at every stage, whatever happens to your loved one who's got dementia. Suzanne assisted us with the tour and she was wonderful. She's been there a long time and can answer any question you have. The other shining star thing that I would say about the place was that they had a lot of staff who have been there for many years. They have relatively low turnover and there is a lot of staff. They have like a 5-year, 15-year, and 20-year club for those staff who have been there that long. The dining area looked very nice. The rooms were basic but pleasant. The idea there was not to spend all your time in your room. So, the room was just a place to dress and bathe and sleep. But the life of the place was based on keeping the residents engaged and active. When it comes to the activities, they are appropriate for people with memory issues. They have an inner courtyard that is freely available for residents to go into on their own. For the outside patios, you need to have somebody with you. Even their physical facilities were designed to give the most freedom and autonomy to their residents.