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Pleasant Bay Nursing & Rehabilitation Center

Offers Assisted Living, Nursing Homes, and Adult Day Care

9 Reviews
383 South Orleans Rd, Brewster, MA 02631
Call (800) 385-2527
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Pleasant Bay Nursing & Rehabilitation Center (800) 385-2527
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Reviews of Pleasant Bay Nursing & Rehabilitation Center

9 Reviews Write a review
Food
(2 Reviews)
Staff
(3 Reviews)
Facility
(3 Reviews)
Activities
(2 Reviews)
Value
(3 Reviews)

Assisted Living Reviews for Pleasant Bay Nursing & Rehabilitation Center

April 17, 2020

By mjkline

I am a friend or relative of a current/past resident

They seem really short staffed now and under a lot of stress. Treatments are done in groups, not individualized.

Provider Response

We are so sorry for the unfortunate experience that you felt you had. We're always looking to improve the services we provide, and therefore take ALL feedback seriously. Please reach out to us so we can help resolve your issue.

July 20, 2014

By Kurt3

I am a friend or relative of a resident

The facility we found was The Woodlands at Pleasant Bay, and it's excellent. The people are very caring with the residents that are there. The residents themselves are very friendly. They created a culture where everybody seems to care about other people, so it has a very friendly atmosphere. If there is ever any issue, they call me. I think itÕs an excellent facility, and I am very glad that we placed my mother there. ItÕs a little bit pricey, but extremely good.

March 27, 2014

By Caring79152250

I visited this facility

The Woodlands at Pleasant Bay was originally where I wanted my husband to go because it had a very good reputation, but they didn't have a bed at that time, and by the time they did have a bed, John was pretty well settled into where he was, and I didn't want to move him again. I would say, although I don't know this for a fact, that everyone who has been to Pleasant Bay liked it very much and would recommend it quite highly.

January 19, 2014

By Marie34

I am a friend or relative of resident

Pick another place for your loved one! Surly help, both in the Dining Room; making elderly, dementia residents stand and wait like little kids until EXACTLY 5:00 PM! Uncaring so- called RCAs, resident care assistants, what a misnomer, most don't care, and have Absolutely no training to handle with patience and caring, an elderly dementia patient. I know, I installed a nanny cam! When my relative moves out, And is being somewhat pushed out, I will make it public, maybe to the news media...

November 01, 2012

By Cat1

I am/was a resident of this facility

The Woodlands was a better option because that's where my mom lives. It's better to leave her up there than to move her down to Florida with me. It's a great place and I love the staff. It's a real top-notch. It's pretty new, the rooms are nice, and the food was good. The environment is nice, but I think they could have a better outside place to walk. Where the residents walk is kind of a driveway where the cars are as well. My mom wasn't really happy about going, but I think she knew she needed to go because she needed some help. She's okay with that and she's happy being there.

May 15, 2012

By Traberry2012

I visited this facility

One of my friend parents stays at the facility and from what I have seen the care he receives is second to none. The facility is kept clean - the halls, walls are spotless, the rooms are kept immaculate all the way through from linen, floor and amenities. The staff is warm and friendly - they are a caring bunch as well. Some of the staff have a tropical flare that just fills the place with a sense of welcome and joviality. The place is spacious. They have adequate parking and landscape that is simply breathtaking. North Chatham is a beautiful area and this facility just being located there is a huge plus for residents who will need help living quality senior life. My friend goes there quite regularly to visit- I have been there with him a few times. I have know his family for a good time growing up. They are good people. And the one who is there deserves good people around.
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Nursing Home Reviews for Pleasant Bay Nursing & Rehabilitation Center

August 22, 2021

By ReviewerFC081021A

I am a friend or relative of a current/past resident

My father-in-law is at Pleasant Bay Nursing & Rehabilitation Center. It's a great group of professionals who came along fine and helped out my father-in-law to the point where he's sorry, he's leaving, which is amazing to me. He likes the food a lot. The staff is very friendly, very attentive, very patient, and very timely. You didn't have to wait, when you needed somebody, very long at all. The physical therapists were fantastic. The doctors were stretched and it might be because we had a couple of holidays while he was in there. The weekends are a bit slower. It's really good, but the facility is a little bit dated.

April 15, 2021

By lilacs love

I am a friend or relative of a current/past resident

People seem nice and caring here BUT (1) You can never get your loved one on the phone- you have to call around in circles being connected to in the end a nurse station voicemail that no one ever calls you back on (2) Do not bring nice clothes in because they disappear- I’ve dropped off 3 bags of clothes and shoes for my mom and when I visit she has someone else’s clothes and shoes on! This is unacceptable. (3) I’m not updated on a regular basis about the health of my mom- I have to email the nursing manager 10 times before getting any response BUT after saying all this she seems ok and does not complain much about being there so I guess that’s what matter most. It’s not the best but not the worse .

January 01, 2019

By Anonymous1210

I am/was a resident of this facility

I moved to Pleasant Bay Nursing & Rehabilitation Center. It was disappointing to find out that the back-up generator doesn't cover all the areas. So far it's pretty good, and I've been here for a couple of years. The workforce is very good. They're better than any other place I've heard of. They do a lot of activities than what I care about. I've done a comparison on the prices, and I'm kind of satisfied with it.
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Services and Amenities of Pleasant Bay Nursing & Rehabilitation Center

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 225667
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020

General

  • Resident Capacity: 135
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About Pleasant Bay Nursing & Rehabilitation Center

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Pleasant Bay Nursing & Rehabilitation Center is a senior living provider in Brewster, Massachusetts that offers residents Assisted Living, Nursing Homes, and Adult Day Care. Contact Pleasant Bay Nursing & Rehabilitation Center for more details on services and rates.

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