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Maplewood at Mayflower Place

579 Buck Island Road, West Yarmouth, MA 02673

(800) 558-0653

Verified Partner

4.29

(17 reviews)

Offers Nursing Homes, Continuing Care Communities, Independent Living, Assisted Living, and Memory Care

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Reviews of Maplewood at Mayflower Place in West Yarmouth, Massachusetts

4.29

(17 reviews)

  • Facility

    4.5

  • Staff

    4.5

  • Food

    4.6

  • Activities

    4.6

  • Value

    4.5

Reviewer#RD080223p

5

August 6, 2023

I visited this facility

I thought Maplewood at Mayflower Place was very nice. It seemed to be clean. The people were friendly. It was modern. It was just a very nice facility. The staff who toured me was great and very helpful. She had lots of information, and she was very nice. The dining room was like a restaurant; it was very nice. They have a library and an exercise area. But I was very interested in what the apartment looked like.

Provider Response

We're thrilled to hear you had such a positive impression of Maplewood at Mayflower Place! Your kind words about our cleanliness, friendly atmosphere, modern facilities, and helpful staff mean a lot to us. We're glad you enjoyed the tour and found the information valuable. If you'd like to see more of our apartments or have any questions, please don't hesitate to contact us. Have a great day!

Sara G.

5

May 16, 2023

I am a friend or relative of a current/past resident

My sister was in their rehab and could not go home so they offered her a respite in the assisted living. Joan was not only taken care of but thrived in the environment. When the 30 day respite ended, Joan decided to stay. We are relived that Joan is not only safe but very social as well.

Provider Response

Dear Sara, Thank you for sharing your positive experience. We are delighted to hear that your sister, Joan, not only received excellent care during her rehabilitation but also thrived in our assisted living environment. At our community, we strive to provide a supportive and engaging atmosphere for our residents. We understand the importance of creating an environment where individuals can not only feel safe but also enjoy a fulfilling and social lifestyle. We are thrilled to hear that Joan decided to extend her stay with us after the respite period ended. It is a testament to our commitment to providing a comfortable and enriching living experience. Have a great day!

Shirley A. Hayes

5

May 10, 2023

I am a friend or relative of a current/past resident

My aunt moved into Mayflower Assisted Living and is having such a great experience. She has friends she meets every day, and loves having catholic mass at the community on Sundays.

Provider Response

Hello Shirley, Thank you for taking the time to share your feedback with us. We are thrilled to hear that your Aunt is having such a great experience at Maplewood at Mayflower Place. We are delighted to hear that she has made friends and is enjoying the opportunity to participate in Catholic mass on Sundays. We strive to create a warm, welcoming environment that encourages our residents to make connections and feel at home. We value your feedback and appreciate your trust in our community.

Jessie C.

5

October 13, 2022

I am a friend or relative of a current/past resident

My Dad is a resident at Mayflower Place, after trying to convience him to move for over 3 years. He had been alone and not eating well. We have seem him transform to a become a very outgoing man again. He plays poker, goes to the gym and has so many new friends. He also is finally eating healthy. He is so happy with his new apartment. We also feel better that we know he is being taken care of and getting his medications correctly.

Provider Response

Hello, Jessie, thank you; we appreciate your positive feedback. We know that moving a loved one into a senior living community can be a difficult decision, and we are honored that we were entrusted with your dad's care. Please don't hesitate to reach out if there's anything additional we can do for you or your father. Have a great day!

Scott M

5

September 29, 2022

I am a friend or relative of a current/past resident

My Dad is in the Nursing home and my mom is in an independent living apartment. My mom can walk a hallway every day to see my dad. The goal was to keep them together and we are so happy this option is available. My mom is now with her husband every day and still can enjoy time with her friends at the community and not have to be his caretaker anymore. Our family is very happy with this community and the staff.

Provider Response

Hello Scott, thank you; we appreciate your feedback. We know that moving loved ones into a senior living community can be a difficult decision, and we are honored that we were entrusted with your parent's care. Please don't hesitate to reach out if there's anything additional we can do for you or your parents. Have a great day!

Jay Court

5

September 27, 2022

I am a friend or relative of a current/past resident

I have an Aunt that lives at Maplewood at Mayflower Place and I cannot believe the difference she is since she moved in. Prior to moving in she was in her house watching a lot TV and just lonely. Since she has moved in she has many friends and is always busy going to an activities. She also is walking much more and her balance has greatly improved. We as a family are so grateful of her decision to move and also know she is well cared for.

Provider Response

Hello Jay, thanks for your praise about our Mayflower Community. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

E.R.H.

1

June 10, 2022

I visited this facility

I was treated horribly at Maplewood at Mayflower Place. It was awful and I would give it a zero if I could. The facilities were beautiful, but I have a feeling that once you get in there, they will treat you like dirt just like the place where my mother was at. The second time I went there, they wouldn't even give me a showing. They said," You've been here once, why do we need to give you a showing?" It was the rudest thing. I toured the independent living side, their assisted living was in the other building. The layout was basic. It's new and clean but the rooms were small. They don't have a gym either. They said they do but all they have was some sort of a pedal thing there so they don't have a gym. I didn't have a good feeling about the level of assistance the people who work there have. I will not put my mother there. On my last visit there, I would say that the staff was rude. The facility was small but pretty.

Provider Response

Hi E.R.H., our residents and families consistently provide positive feedback on our care and services, so we are very disappointed to hear your visit did not reflect that. Our Vice President of Operations, Amy Silva-Magalhaes, would like to gather some more information from you so we can make improvements for future visitors. Please contact me so I can collect further feedback and forward it to her.

111145

5

June 6, 2022

I am a friend or relative of a current/past resident

I love where I live. I have had an apartment at Mayflower Place for 7 years. My apartment is so spacious, and I love having a washer and dryer in my apartment. The staff is so friendly and caring. I love the fitness center and have worked out for many years. Now I do chair exercise in the theater and the trainer comes to my apartment twice a week to help with exercise. I also enjoy cooking breakfast and lunch and look forward to going to dinner every night in the dining room. I am so fortunate that my sister showed me this community! The activities are great when you feel like going!

Provider Response

Hi, we are thrilled that you have been part of the Maplewood family for so many year! Your thoughtful words mean the world to us and to our entire team. Thank you so much for sharing your experience.

Barbara

5

April 27, 2022

I visited this facility

Maplewood at Mayflower Place was a beautiful facility with very nice staff and residents. It's very clean, very up to date, with great amenities and great services. There wasn't anything we didn't like. The staff who gave us the tour was very helpful and they have a great variety of activities.

Provider Response

Hi Barbara, thank you so much for taking the time to share your experience! We will forward your feedback to our team. Please reach out to us if you have any questions about our community.

Escalating cost

2

November 5, 2021

I am a friend or relative of a current/past resident

My mother's rent has been raised significantly, without justification, EVERY year that she has been in this profit-making community. In 7 years, her rent has gone up by 34%. Though the people working in the community are good people, the offsite management is trying to squeeze every dollar possible out of vulnerable older people who would find it very difficult to relocate.

Provider Response

Hi, we understand why you would feel frustrated by a rent increase. COVID-19 and historic labor shortages have led us to invest in several new partnerships, safety measures, and recruitment and retention initiatives. We felt this was necessary to maintain the high quality of care and services our residents and families deserve. Please feel free to reach out to us to discuss further.

Deborah

5

August 23, 2017

I visited this facility

Maplewood at Mayflower Place has recently been taken over by a Connecticut company and their prices have gone way up, so we just backed off. They've redone a lot of the facility. I saw one room which has been totally redone, so it was clean and very adequate with new carpet and new paint. They only have one meal a day. The place is in a good location and it's all brand new. The rooms are complete apartments with a bathroom and a kitchenette.

Provider Response

Thank you so much, Deborah. We really appreciate you taking the time out to share your experience with us. We will share your feedback.

Frank421676

5

October 13, 2016

I visited this facility

We will be moving into Maplewood; it has all of the features that we are looking for to be able to move to independent living, and assisted living as needed without having to move. They also have memory care, skilled nursing care, and rehab. It had everything we were looking at for the progression that would be the least disturbing and you don’t have to leave and go to another complex someplace else. That was a deciding factor. We met various staff members and the residents. However, the units were smaller, and we were having a difficult time downsizing.

Provider Response

We are so pleased you took the time to write a review for other prospective residents to learn more about your experience. Please continue to stay in close contact with our staff on-site including Cathy, Ray, Julie etc. so we can make the transition as smooth as possible for you. We look forward to serving you as a new resident of Maplewood at Mayflower Place! Thank you again.

Elena524446

3

July 28, 2016

I am a friend or relative of a resident

Maplewood was the best one on the Cape. Everyone was friendly and doing their jobs. It was clean, and my parents got excellent care. They could have a little bit better landscaping. The rooms were spacious and clean. Of all the nursing homes my parents have been in, the best food was Maplewood's. The dining area was comfortable, quiet, and elegant.

Charles263042

4

May 25, 2016

I visited this facility

I actually like Maplewood at Mayflower Place. It wasn’t quite as clean as other places, but I would describe the facilities as very good, and the atmosphere was nice. The dining area wasn’t bad, and the food was good, though small portions for me, but I’m not elderly, so it was good. The dining area was not overpowering and didn’t have a very huge cathedral ceiling. It was cozy. They seemed to have a lot of activities, but we didn’t try anything. The traffic seemed to be loud.

Marie48

4

July 21, 2015

I visited this facility

I'm familiar with Mayflower Place because I use their water facilities. They have the three levels of care. They have independent, assisted, nursing home, and rehab. I deal with the staff in the health club, and they're excellent. They offer memberships to non-residents in their water classes. They also have a small gym. The staff is excellent. I know people that live there, and they all seem content and happy with the place. Mayflower Place is an older facility; it needs some sprucing up. Also the rooms were very nice, but I think the apartments when they become available need to be updated.

Ann32

4

October 30, 2013

I am a friend or relative of a resident

The were very nice and excellent. They have a rehab center, a nursing home and assisted living help. It would have been just nice if they have a full assisted living. That was my only complaint about the whole thing. Other than that, They were wonderful.

Katherine9

5

July 30, 2013

I am a friend or relative of a resident

Mayflower is top-notch. They are wonderful to my husband and me. They saved his life and they're just wonderful. They actually have things for them to do so that they're social and they're just very caring.

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Costs for Maplewood at Mayflower Place in West Yarmouth, Massachusetts

Continuing Care Communities

Continuing care retirement communities (CCRCs) are multi-level care facilities that combine residential accommodations with health services for older adults. The goal of a CCRC is to allow residents to receive the appropriate level of care across a continuum, from independent living to assisted living to skilled nursing care, as their health status changes and without having to move out of the retirement community.

$5,200

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,825

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$7,400

Starting Price

Services and Amenities of Maplewood at Mayflower Place in West Yarmouth, Massachusetts

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    4.0

Medicare Provider Number: 225374
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Maplewood at Mayflower Place in West Yarmouth, Massachusetts

Comfort and intimacy. Vibrancy and convenience. Come experience retirement living at its best at Maplewood at Mayflower Place. Our mid-Cape location in West Yarmouth is close to Hyannis Hospitals and medical offices, providing convenience and peace-of-mind for family and residents.

Maplewood at Mayflower Place is the only full-service, continuing care retirement community on Cape Cod. There is always plenty to do, yet no pressure to do anything but enjoy the natural beauty of Cape Cod retirement living. While we provide an abundance of amenities and enrichment, you always set the pace. Sip cold iced tea with friends on the outdoor patio or veranda. Have fun participating in our many enriched social activities. Or, enjoy time just relaxing on your own.

Licensed nursing at Maplewood at Mayflower Place senior living community.Your wellness is at the top of your priority list—and ours too. Our experienced and trained associates, including 24 hour, 7 day a week on-site licensed nurses, are dedicated to providing the very best care and to helping your family member live a healthy and enjoyable lifestyle.

Map of Maplewood at Mayflower Place

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