Heartlands at Severna Park

Beautiful inside and out.. very clean. Staff is soooo caring and residents are treated with so much love and respect. If you are looking for a place for your loved one, look no further! They will get the best care . I have visited residents here several times and the staff is always so incredibly nice to the residents and their families. Love this place. Food is very good , rooms are very nice and your family will be treated as family . Nursing staff are wonderful and the office staff is the best !! Your family member will get the best medical care, treated with lots of love and you will feel good knowing they are getting the best care.

I was more impressed with Heartlands; however, the cost is what made us not to choose them. The place was very nice; however, it was a little bit on the more expensive side, and we couldn't justify the extra cost. Had price not been a factor, Heartlands would have been the place we chose. They offered a couple of choices of meals a day. They have a shared TV room and common room where they were doing music and activities. The staff seemed very engaged with the people. They were very good. I was very impressed with them. The manager was very helpful. The honesty and the assistance that she gave us were incredible. Even after we realized that we probably couldn't afford it, she helped us out and gave us some tips on the other things to look for.

HeartLands at Severna Park was an excellent place. I really liked it, but it was too big for my mother. She has some dementia and would have gotten lost in it. It’s a little more expensive, too. I didn’t take a long walk around the grounds, but coming into the building, it was very nice. The dining area was very nicely set up with tables, so that six or eight people could sit together. They had quite a few different sizes of rooms. I probably would have gone for a small room. Each room had their own microwave and a refrigerator, which was very nice.

So far, it has been great at Heartlands Assisted Living at Severna Park. My mom is starting to fit well into the place. The rooms look nice, like hotel rooms. She seems to like the food. I saw the menu, which looked good. Their staff is great. Everytime I come in there, they greet me and know my name. The only problem for me was their parking because their parking lot is small.

I was very impressed by the staff at Heartlands. They had 24/7 nursing available, which was not common. They seemed to be extremely knowledgeable and caring. The tenure of the staff was quite long, which was a good indication that people were happy working there. The facility was nicely appointed, but it was kind of old-school because it was kind of dark. They did not have as many activities to take people outside of their place. It seemed like they had a lot of activities that were there, but they did not encourage and facilitate people going outside of the facility. The dining room looked nice, and they had like a little grab-and-go kind of place. The rooms were fine. They were nice. However, the facility felt very dark. It felt, to me, more of a less cheerful kind of environment. The staff was very good. They called people by their first name. Everyone seemed to know everybody, and that was a good sign.

I was at this community for a tour. First impression was it smelled good and was clean. The staff seemed to be engaged with the people that live there and the residents looked good. The woman who toured us was very helpful. We have never been through this before. I didn't know what I was getting into but now we feel a lot better.

My mother was a resident in the Heartlands. I found the staff attentive to her needs, and to the concerns of the family. The meals and medical care is first class. I think you will be pleased the care your love one receives at Heartlands in Severna Park MD

We visited Heartland, and I thought it was nice, but it wasn't as nice as the other facility. It wasn't as open, warm, or friendly. Maybe it is because the people there were older, but I don't know. Their back porch area was not very pleasant at all. That wasn't picked up, decorated, or clean. I don't think that was really nice at all. I thought the people there were very nice. They are very warm and gracious. There wasn't anything wrong with the people. Maybe my mother-in-law thought that she wasn't quite ready for a place like that either. She just thought that she was more active than that. The room was nice and clean. They showed us an empty room where someone had just moved out. We also saw a room where someone was living in, and it was very nice and clean. It has a microwave in it and a nice closet. The room looked good. The people had decorated outside the hall.