Heartlands at Severna Park

Nancy113989850

I was very impressed by the staff at Heartlands. They had 24/7 nursing available, which was not common. They seemed to be extremely knowledgeable and caring. The tenure of the staff was quite long, which was a good indication that people were happy working there. The facility was nicely appointed, but it was kind of old-school because it was kind of dark. They did not have as many activities to take people outside of their place. It seemed like they had a lot of activities that were there, but they did not encourage and facilitate people going outside of the facility. The dining room looked nice, and they had like a little grab-and-go kind of place. The rooms were fine. They were nice. However, the facility felt very dark. It felt, to me, more of a less cheerful kind of environment. The staff was very good. They called people by their first name. Everyone seemed to know everybody, and that was a good sign.

R. King

I was at this community for a tour. First impression was it smelled good and was clean. The staff seemed to be engaged with the people that live there and the residents looked good. The woman who toured us was very helpful. We have never been through this before. I didn't know what I was getting into but now we feel a lot better.

Robbie-1

My mother was a resident in the Heartlands. I found the staff attentive to her needs, and to the concerns of the family. The meals and medical care is first class. I think you will be pleased the care your love one receives at Heartlands in Severna Park MD

Caring76191350

We visited Heartland, and I thought it was nice, but it wasn't as nice as the other facility. It wasn't as open, warm, or friendly. Maybe it is because the people there were older, but I don't know. Their back porch area was not very pleasant at all. That wasn't picked up, decorated, or clean. I don't think that was really nice at all. I thought the people there were very nice. They are very warm and gracious. There wasn't anything wrong with the people. Maybe my mother-in-law thought that she wasn't quite ready for a place like that either. She just thought that she was more active than that. The room was nice and clean. They showed us an empty room where someone had just moved out. We also saw a room where someone was living in, and it was very nice and clean. It has a microwave in it and a nice closet. The room looked good. The people had decorated outside the hall.

Joann13

We were down in Heartlands Assisted Living. They were good, and the staff was nice, but I really didn’t get to them because there weren’t any rooms. They had a waiting list. They book up with the women really fast. They had rooms for men, but they didn’t have any place for women.

Latoya1

HeartLands was a nice community and of high quality. The staff was very nice, and the rooms were lovely. I saw the suite; it was roomy, with a kitchenette, and very open. They had church, a speech therapist, barber shop, multiple social activities, exercises, and a pool. It was the most expensive of all the ones we saw. It was wonderful, gigantic, and I got lost and that was the one turn off. I couldn't figure out how she was going to get around, and that was the reason I didn’t actually like the place.

Tom87044650

Hearthlands is great place. My sister loves it. She likes the people, and she is very happy there. They offer everything she needs. They have on-site nursing care 24 hours a day. They have a great restaurant where they serve 4 meals: an early breakfast, a late breakfast, lunch, and dinner. There are snacks available throughout the day in the center. There are activities like day music and things in the afternoon. They do a lot of outside trips. They take them out for trips to the grocery stores and shopping every once in a while. They keep them really busy. They have reading facilities. They have exercise rooms. They have book clubs. They have classes. They have 3 areas where they do activities. The only problem I see is the traffic going outside of the place. It isn't really a major issue, just the traffic on the road. However, they have open parking there, and there is never an issue.

Caring85656250

I find Heartlands very pleasant and clean. It's a small dementia community. They have three caregivers on duty all the time. Nurses come in and out, so my mom gets a lot of attention. It's well maintained. The staff was pleasant, helpful, and friendly. They answered all my questions and give me all the help they can. I like the idea that it is a small dementia community.

Joanne25

A year ago, I looked at Heartlands, and it was OK. It was much smaller scale, but the amenities were not nearly what the other one had to offer. The staff was fine. At the time that I actually went there, I was not able to see any room. I didn't have the warm welcome that I had with the other place I visited. I had pricing for them recently, but I have heard from others who were looking around that it was more expensive.

longtimemarylander

This is not a good place for dementia. They do nothing to stimulate them and activities are horrible. Food looks like slop. If your relative has dementia, go somewhere else. I went there with a friend who has her Mother there and would not put my relative there at all.

Caring72633850

My brother has Parkinson's and schizophrenia. I visited Heartlands for him. It was okay. It wasn't great though. It was well maintained and in a very nice area. The rooms were fairly nice, not great. They were just fine. The staff was friendly and I like them. They did have the basic activities. They were just the same that you see generally in this kind of facility. However, Heartlands could improve on probably having more fitness-type room within the facility that the guests can use, rather than just a rehab room. Nevertheless, I would recommend this facility to others.

Gary15

We liked Heartlands at Severna Park and we had a very nice tour. The place was nice and clean, there was no smell or any odor and everything was picked up. The rooms were spacious and nice. There were activities planned almost every night and a special activity once a month. We liked the staff very much because they kept everyone active as long as the residents were able to do it. I would commend this facility to other people.

Caring 4014

It's very nice at Heartlands. They had a nice 2-bedroom apartment, perfect for a couple.