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Autumn Lake Healthcare at Spa Creek

35 Milkshake Lane, Annapolis, MD 21403

(800) 558-0653 (Caring Family Advisor™)

2.29

(10 reviews)

Offers Nursing Homes and Assisted Living

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Autumn Lake Healthcare at Spa Creek
Autumn Lake Healthcare at Spa Creek
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Annapolis, Maryland 21403


2.4

(10 reviews)


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Nursing Homes, Assisted Living

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Beltsville, Maryland 20783



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studio, one bedroom apartment


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$4,840/mo



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Reviews of Autumn Lake Healthcare at Spa Creek in Annapolis, Maryland

2.29

(10 reviews)

  • Facility

    2.1

  • Staff

    2.2

  • Food

    1.8

  • Activities

    2.2

  • Value

    2.3

TokiTime

1

February 22, 2024

I am a friend or relative of a current/past resident

Do not send family here, unless they are capable of advocating for themselves and are only here for OT/PT (which is exceptional). Care is horrible. My father became severely dehydrated there, so much so that his blood pressure dropped extremely low and they were unable or unwilling to provide him with fluids. He was sent to hospital after my sister pushed the doctor to send him. It just seems like there’s a lack of care or compassion for the patients from the staff. The nurses shrug their shoulders when you ask a question. They were unable to find a blanket for my father when he was so cold he was shivering. His pillow case was stained and he had the same stained pillow case for over a week. The food is horrible, absolutely horrible. PT / OT are great. Really great. If you are able to advocate for yourself and are only there for rehab, then you might survive your stay. If not, then someone needs to be with you all day every day, and even then you might be in jeopardy.

cloverent

4

June 19, 2023

I am a friend or relative of a current/past resident

Mother spent 100 days with this amazing team after a debilitating stroke. The patience and commitment of this team of therapists, nurses, doctors, and Roz was extraordinary. Only places that didn’t excel were the food, and communication by the nursing staff during a COVID outbreak. The PT and OT team taught her how to walk, complete self care, eat again. Mental health team counseled her through the darkest days. As a family, Spa Creek was a light for us. They are compassionate, they listen, they were creative, and they were partners in this journey.

Provider Response

We’re so appreciative of your review - thank you! It’s our honor and pleasure to help change lives through the work we do here. Thank you for taking the time to share your experience with the world.

Griff72

4

June 8, 2023

I am a friend or relative of a current/past resident

The admission staff were very helpful with the tour and explaining to me the rehabilitation therapy that my wife had to go through. I was very pleased with nursing staff that are caring for my wife. To be honest they under staff.

blueshirt

1

August 8, 2022

I visited this facility

Horrible place. Most aides indifferent to your needs. Wait hours for meds, over an hour to answer bell then irritated that they have to answer it. PT was adequate. Never forwarded pt info to home care. Lack of caring among all levels. Few good aids and nurses but most indifferent. Calling someone Momma is not endearing. Call by name.

Provider Response

Here at Autumn Lake at Spa Creek, we aim to provide a top-notch experience. Unfortunately, you do not feel your experience with us reflects the quality of service we aim to provide. Please reach out to our facility today so we can make this right.

joyreg

1

May 9, 2022

I am a friend or relative of a current/past resident

Please do not place your love one in this facility.It is dirty. The staff is unprofessional and show no interest in the comfort or care of the patient. The staff resent any questions or request by the patient or family members. The staff congregate at the nurses station, laughing and talking and totally ignoring the lights over the doors of multiple patients rooms. This is the worst care facility I have ever seen.It shouldn’t be allowed to continue to operate.

Unfortunate Experience

1

February 24, 2022

I am a friend or relative of a current/past resident

This place is AWESOME if bed sores, mixed up medications, no blankets, disgusting food, and deplorable treatment of the residents is what you are looking for. It should be shut down!!! My parent was given heavy sedation in the middle of the day because he was too much of a nuisance, then yelled at because he was up all night. He missed most of his heart medications for whatever reason. The floor in his room was sticky the entire time he was there and he NEVER had a blanket!

catdocandrea

1

December 8, 2021

I am a friend or relative of a current/past resident

Old dirty and poorly maintained. TVs and phones don’t work. Staff rude food terrible and no communication from medical staff. They nearly killed my mother: had to call an ambulance to get her to hospital for ignored cellulitis. Do not put a loved one in this place

LeslieHolland1975

1

October 11, 2021

I am a friend or relative of a current/past resident

Horrible! My cousin went in and the staff are clueless and rude. She went as a double leg amputee and they gave her a walker. Not sure what she was supposed to do with a walker. Trying to get some crackers as she has an upset stomach and can't tolerate the food. First they asked her what is a cracker (no joke) then told her they didn't have any. Can't get her nebulizer treatment, call button is useless, caretakers have a difficult time understanding english. The list goes on and on. Take your loved ones elsewhere, anywhere has to be better than this place.

Hannah Marie

5

September 23, 2019

I am a friend or relative of a current/past resident

My mother-in-law was at Spa Creek several times and was treated with loving care every time! The staff was available to answer any questions we had as well as keep us up to date with her care with several family meetings. Highly recommend Spa Creek!

Caring70194450

4

October 11, 2013

I visited this facility

My mother wound up going in here. She had been there before and I felt truly that she was in the best place that she could be. I have no complaints about anything there. She says the food is okay. Everything about it is good and it is clean.

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Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 215258
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Autumn Lake Healthcare at Spa Creek in Annapolis, Maryland

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Autumn Lake Healthcare at Spa Creek

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