The Willows At Fritz Farm

Teresa

My mom was a resident of The Willows At Fritz Farm. I like their activities, all the functions they offer, and a lot of community time together. The food was not of a high quality for what we paid. I'm very disappointed in the quality of the food. It's just such a huge place. My mother was overstimulated there. She was there for almost two years. We just couldn't afford it anymore. It was too expensive. There's a constant turnover in the staff. I didn't like that. There's a lot of room for improvement. Their rooms were very small, and they did not have very much closet space.

William

The Willows At Fritz Farm was very nice. The dining room was laid out like some kind of a nice fancy restaurant. The lights almost looked like chandeliers. The rooms weren't big (I just looked at a single), but it had a nice bed and a nice place to put all your clothes and stuff. They had an activities area, a wet bar, and a bistro. It was more like a country club (that's why it was $10,000 a month). The lady I met at the place and the one who took me around seemed to like working there and were very knowledgeable about everything. She was good at her job. She knew what she was doing and was very friendly. The facility was very, very clean and well-kept.

Bill

My wife has dementia and she's in a nursing home at The Willows at Fritz Farm. It turns out her condition is such that she's only eligible for skilled nursing. She could not be in assisted living, so I moved her to a semi-private room which is more in line with my long-term healthcare insurance. Right now, she's happy. It's a good nursing home. I'm happy with it. They're really good. I'm very impressed with them. The community includes assisted living as well as rehab and skilled nursing. It's a mix. She's there for long-term care. The staff has been wonderful. I'm there several times a week, and I know a lot of them by name. I have never come across anybody that was anything but very concerned, very pleasant, and very competent. It's been a good experience. They do a good job. They have single and double rooms. She was in a single room, which was a good-sized room, then I moved her to a semi-private. In her current state, I think she needs more activity around her rather than being in a single room because she doesn't interact very much anymore. They've done a good job of getting her a compatible roommate and they care for her. My wife is not able to participate in many activities. She likes art, so they did a lot of art. They've got games for people who are more able to participate. They do word searches and that type of thing. Under normal conditions, when they're not under a pandemic, they've always had a lot of activities to stimulate the minds of the residents. Once in a while when I go in, she's working individually with one of the recreation people and they have her doing something. They've got the therapy and they work with her every day. She's not using her arms anymore, and her hands are clamping up and they work on that every day. They have a beauty salon, a library, and two dining areas, one's a little bit smaller and one's large. They have entertainment every Friday afternoon and happy hour where they serve a little wine and they've got a musician coming in and playing. They try to do things to keep everybody occupied. Right now is not a good example because every nursing home is having a staffing issue. They've had a lot of turnover because of COVID, but I've been very impressed with the people they've brought in. It's a good place. It's not cheap, but I would rate everybody top-notch. I could not be more pleased and everybody that I've talked to and when our kids come down from Chicago, everybody is just happy as they can be under the circumstances with the care she's getting. I feel like I've gotten the best place in town. I like everything. I always wish it was less expensive, but if I thought that it was not a good value, I could move her someplace else, and I haven't done that. I've been in enough nursing homes where you smell urine when you go in, and you don't ever smell anything in that nursing home.