Via Christi Village Manhattan Inc

I see residents very happy everytime I visit. Great things are happening here and I would recommend this place to anyone considering long term care placement

I would never let my loved reside at this facility. Many of the nurses are not experienced with the job they are suppose to do. Many nurses are lazy and never leave the nurses station. I have witnessed a nurse come to work late and then spend 30 minutes in the bathroom putting on makeup and doing her hair. Several nurses have med errors and are never reprimanded for their mistakes and so they continue to make med errors to the result of residents having to be hospitalized. When there is a good nurse that other nurses don't like they will find a way to have them fired. Corporate has been notified and they blow the problem off. DON has been informed of issues and frankly doesn't not care. I feel state needs to investigate this LTC facility and possibly close it.

The facility looks nice but is actually pretty dirty overall. When visiting on several occasions I saw the same grime on walls and dust, paper etc. under some of the beds. They always seem to be short staffed, running around just to do basic care, much less spend any quality time with the residents. Staff often seem cross and I even saw a nurse on day shift yelling at a resident. I have seen things that should be done privately done in front of others, and overheard negative staff conversations about managements lack of support or concern for staff and their concerns. Sometimes negative things were said about residents in front of residents. On one occasion I overheard the director of nursing talking very negatively about some staff members to other staff. Staff are also often on their cell phones. I don't know if this is much different than other facilities as I have never been to one to compare it to. Overall, the residents seems happy though some often look dirty and there are a lot of bad smells even in the dining room where people are eating.