Lincoln Hills of New Albany is terrible. The services are mediocre. Mom will put her nurse light on and it will be several minutes before they come in and do what she wants. She hates the food. They do not get to pick what they are going to eat. They just bring them whatever and a lot of times she doesn't like what she gets. She doesn't go to activities and they don't have enough staff members to take her outside, which she likes to do. They told us that they were going to improve the looks of the facility inside. It has wallpaper that's been there since 1974 and the floor is so uneven. When I walk on it, I feel like I'm going to fall. Nothing's attractive at all there.
Lincoln Hills of New Albany
Offers Nursing Homes and Continuing Care Communities
8 Reviews
Reviews of Lincoln Hills of New Albany
Nursing Home Reviews for Lincoln Hills of New Albany
August 30, 2018
I am a friend or relative of a current/past resident
January 25, 2018
Other
This place was top notch until the new owners bought it January 2018. They have 1 nurse and 1 aid for 25 skilled people. If you want to see the short staff problems go into Lincoln Hills after the front office is gone after 5 not that the front office helps but they make it look better then what it is they will tell you anything to get more people.
September 12, 2017
I am a friend or relative of a current/past resident
When you walk into Lincoln Hills Health Center, you can tell it is a great facility. It smells so clean and fresh. It is kept very neat and tidy. I was so impressed with the building and the staff.
August 07, 2015
I am a friend or relative of resident
My mother was in assisted living but broke her leg & went here for rehab. Rehab and therapist program here is excellent. After rehab we decided to stay because she likes it so much. The staff is very friendly and attends to all her needs in a timely manner. Food is good and there are a lot of activities, games, celebrations, outings etc. Rooms are a good size. Juanita, a social worker is one of the hardest working, kind, respectful, thoughtful women that works here and helped take care of everything we need. I am very happy how well they take care of my mom and that she is happy here.
December 26, 2013
I am a friend or relative of a resident
My mother is in a nursing home at Lincoln Hills. I have been going there for awhile and I know everyone. I also know that they give excellent care. Overall, they're just very good, very loving and very caring. Their rooms are small but very nice.
October 03, 2012
I am a friend or relative of resident
The facility is average, somewhat dull looking. Most hourly staff seem o.k. Administrator Julie is a mean spirited gal, receptionist not very friendly. A lady anwsering phones (heard her say her name was Beth) down right COLD. Not a good impression with any of there fron office staff people. care is hit and miss. Stay away from this place.
May 25, 2012
I am a friend or relative of a resident
The staff were ok. They didn't come in enough to check if she needed anything and when I went to the nurses station, there was no one in sight. The food was good and you can obtain a meal ticket and eat lunch with any patron. The people living here are pretty cool. Most of the are mobile and like to come and talk to you. There were some training CNAs and they seemed very nice to the residents here.
September 07, 2011
I visited this facility
My Grandmother is in lincoln Hills currently we are moving her in two days.She has only been there a few weeks.She suddenly had a bruise on her collar bone.No one knows what happened.She has fallen clothing covered in feces thrown in bottom of closet.Filthy toliets.The nurses do their job but they dont have enough.They have a bunch of under trained CNAs .If you ask a question all you hear is I am new here. The Therapy department is fine.I was taking my Grandmother out for dinner and the Director demanded I talked to her.I talked for a few mins but could tell nothing would be done. This place is not even worth visiting .I would give it ZERO stars stay away if you want good care for your loved one!
Services and Amenities of Lincoln Hills of New Albany
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 155614
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 152
About Lincoln Hills of New Albany
Lincoln Hills of New Albany is a senior living provider in New Albany, Indiana that offers residents Nursing Homes and Continuing Care Communities. Contact Lincoln Hills of New Albany for more details on services and rates.
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