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Reviews of Parkway Gardens in Fairview Heights, Illinois
October 16, 2023
I liked Parkway Gardens. It was very peaceful and very well-kept. Immediately, somebody showed up and she was very friendly. She was awesome and very helpful. She showed me everything in detail. I checked the dining area, and it was very nice. Everything was clean and organized.
February 11, 2023
My mom was at Parkway Gardens. They have very caring staff. They got along very well with my mom and she with them. They provided activities, which she participated in, which were good because they got her out of her room. Even though sometimes she didn't want to, they encouraged her to participate in the activities, which was also good. They kept her room clean. She was in a room by herself. She had a TV, a telephone, a microwave, and a small fridge. It was nice. They had a dining area and an exercise area as well. The place was very clean. They were a very caring staff. When she had to go from assisted living to skilled nursing, we were disappointed. She had a severe memory problem and she was finally getting sort of adjusted there, and it was very disappointing because the staff were very good to her.
March 11, 2022
My mother stayed at Parkway Gardens memory care for respite for a while. It's a very nice facility. As far as the facilities go, it's a little pricy, but the staff was very good. Of course, they're experiencing the same problems as everybody else is having with staffing, but for those that were there, it was very good. They had great activities for them. The food was as well as it could be. It was overall a nice place. They come to the dining table and eat together. There were three meals a day, breakfast, lunch, and dinner. The activities were very well coordinated because they had a great activities director. She made sure she recognized everything. Whatever they were celebrating, she made sure they were celebrated to the highest. Even in the midst of COVID, they were able to take small groups on outings, so that was refreshing for the residents there. They do the laundry. She was in a private room. Everything was there for her. We were there pretty much every day, but she was well taken care of. There was a beauty salon area, but due to COVID, all the staff was not there. One of the young ladies took it upon herself to go ahead, to make sure mom washed her hair. I can only speak for my mom. My mom was getting her hair rolled every night. When we weren't there to do it, somebody made sure that her hair was manicured during the night so she can look cute the next day. She's in a studio. The bathroom was there and you could set a little living room area up as well as the bedroom area, but it's just one big room. Food choices were not the best, but they were working on it.
August 4, 2021
My mother is in assisted living at Parkway Gardens Senior Living. They have a very nice facility. They have the assisted living building in the front, and Arbors memory care (which is a separate building) in the back. They have all the amenities and really nice rooms. Our biggest problem with them was their inability to follow through with a lot of things that they say they were going to do. They were having a lot of trouble with keeping employees. In the last month, it has changed to new management and the facility itself. Things are running a lot better. They're still working out the bugs, and they just started up activities again.
April 7, 2021
My mom is at Parkway Gardens. It has been an adjustment, but I think that adjustment is primarily because she didn't want to have to go into assisted living, and because she liked the place where she was living. It's a fine place given what she can afford, but I just think that she is not going to be happy, no matter where she is. She doesn't like the food but she has a physical condition that makes it really hard for her to eat. Food is about average and nothing special. It's a really nice facility, and it is also very small, which is part of the reason why we chose it. They have activities but she does not participate. She is also legally blind, and so she doesn't like to go to those.
January 26, 2018
Parkway Gardens was a super nice facility and very accommodating because they don't have a set time to eat. It's an open dining room. We looked at an alcove. They have a smaller amount of space for each of the rooms. The room we saw had a very large walkway closet and bathroom facilities that looked super nice, complete with ADA requirements like the grab bars, and a nice space for a wheelchair. The facilitator was super nice when showing us the facility. There are only 20 people at the facility, so it's really small. They also have an Alzheimer's/memory care unit that's directly behind them, and that's what we were also looking for. We wanted a place for my mom in case her memory changed, so it wouldn't be hard for her to move from one place to another. We were also looking at any place that would accept her dog, and this facility is pet friendly. I also like the staff, and there is a nurse on-call at all times. I don't think Mom needs that, but if she had changed in perception -- like if she couldn't take her own meds or if it got overwhelming -- I would've picked Parkway Gardens because of the nursing part of it. If you have problems knowing what food is called off of a menu, they will bring you out plates that covered in plastic to look at. They give you a choice through visuals instead of just words. It works really well for people who have lost their speech. The building, cleanliness, and supportive care like housekeeping are definitely a five, but the space itself seemed small.
Stepping Stones Geriatric Care Management
October 31, 2017
My client resided at Parkway Gardens and then transitioned to the Arbors, the memory assisted part of the community as her dementia progressed. The staff was very helpful with the transition and provided compassionate care to her for 3 years. I would recommend this community to others with a dementia diagnosis as they were able to get to know her and her needs as her dementia progressed. They provided peace of mind knowing that she could stay in the community as her needs progressed.
May 11, 2016
I liked Parkway Gardens very much. It's a very nice facility. The staff is very nice, friendly, and very accommodating. The dining room is right in the front. It's small but very nice and clean. My parents would have been very pleased with it. That's all I was looking for: comfortable and clean. It's a small facility, but small is not bad because I think they would get good care there, though it's hard to tell from one visit. It's definitely worth looking at.
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Costs for Parkway Gardens in Fairview Heights, Illinois
Services and Amenities of Parkway Gardens in Fairview Heights, Illinois
- All Inclusive Rent
- Entry Fee
Room and housing options
- 1-bedroom apartments
- Companion Suites: We offer companion suites
- Studio Apartments
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals