My sister will be moving in later this week to The Atrium of Belleville. They're very nice, very helpful, and everyone is very friendly. The residents that we encountered, when we did our tour, were pleasant and had nice things to say, so I think it will be a good fit for her. The facilities are very nice. They're in the process of redoing some of the rooms and things. The actual Atrium itself, when you first come in, they're in the process of redoing the in between flooring. It looks like, to me, that they are trying to keep up, they make sure everything looks good. They're putting in new flooring, painting, and bathroom faucets. It has a step-in tub, which is what she really needs. Overall I was just very impressed with the professionalism. The residents themselves all seemed very friendly, and it seemed very well run.
I have seen the room. It's in renovation right now, so it was kind of torn up a little bit because they're working on it, but it's a good-sized space, has a decent-sized bedroom, and has a sitting room before the bedroom. She basically has two rooms. The first room is what I would consider like a living room type of area, and then it had some bedroom and the bath; everything was very nice. I was very pleased with the people there. They went out of their way to be nice to my sister, answered any questions we had, and did a very good tour going through it, seeing things. They also allowed us to see one of the resident's actual rooms. They had them decorated, and that was nice to see. It's hard to envision whatever you say it's gonna be in a room when it's all torn up.
I didn't find any fault to anything that I saw there, they seemed to be right on whatever. They offered a lot of services. I was just very pleased, they were all very pleasant. They seemed to know exactly what they should do. They immediately checked our temperature, and everything, to make sure we didn't have any problems when we went through, and that worked out really well. I'm most impressed with their security. There was somebody there immediately when she walked through that door. You're not allowed to be wandering around or whatever, there was somebody there right away. It was the safety issue that I really liked, that someone was watching out for them. I think that there were a lot of things going on as far as renovations. That may or may not cause a concern, but I found no fault with what they were doing. Everything looked really nice.
Provider Response
Hello Gloria! Thank you so much for sharing your thoughts and experience about The Atrium of Belleville. We are grateful that you enjoy and feel the warmth and friendship that permeates our community. We strive to create an exceptional senior living experience that includes making connections, providing the utmost care and support, and creating a sense of true community and friendship. We are honored to serve each resident that calls The Atrium of Belleville home! Sincerely, The Atrium of Belleville Team
