Garden Place Waterloo

Glenn

The facility is immaculate and well maintained. The staff is very courteous and attentive to personalize needs. My mother has lived there for over a decade and she loves it there. We value the communication between the management and staff. I would recommend this facility as a crown jewel of Monroe County.

Provider Response

Diane

My mother stayed at Garden Place Waterloo for an entire year. It was wonderful. The entire team treated the residents like their family. They have private entrances from the outside, so they all have their own patio which is nice. The care, the staff, and the food are just topnotch. What's pretty cool about them is that each resident gets to select their birthday dinner and then it's served to the entire community there. You can choose whatever you want. It could be steak, it could be lasagna, it could be fried fish. It could just be anything that your little heart desires, and they will accommodate that, and everyone can have that. If they don't want that, they can have something else. They always have an alternative option. There was a time when my mom was having a difficult time getting to the dining room, she was in a lot of pain, so they brought her meals to her room and were always just very attentive. Leah did a phenomenal job as the director, and Barb, her assistant, was amazing. And the rest of the staff were superb.

Doreen

My mother has been at Garden Place for over two years now. They do independent living and assisted living, but they don't provide higher level of memory care. Nevertheless, we have been very happy with this community. My mother has a one-bedroom apartment there. They do her laundry, light housekeeping, and once a week they clean the bathroom and vacuum the floors. They also provide meals and activities. They have a bus that will take them to activities outside and to Walgreens and Wal-Mart. Their van accommodates wheelchairs. They are always trying something different.

Deborah787757

We're trying to get my mother to Garden Place. I am extremely impressed with the place. We talked to the residents, and they love living there. People are very caring, and it's comforting for my family to know that my mom will be in their hands. The apartments are very nice, accommodating, and furnished. There's a lot of cabinet space for storage. Each resident has a storage area where they can store things like clothing, so that's very accommodating. The rooms, the layout, and the color are very nice. Everything is inviting. The community itself is all good.

Debra134204

I liked Garden Place. It was clean and didn't have any odors like most nursing homes do. The staff was very nice, and the rooms were nice and clean with two people to a room. The dining area was very nice and clean. The people were friendly. I would recommend it.