Brookdale Port Orange

Offers Assisted Living

25 Reviews
955 Village Trail Drive, Port Orange, FL 32127
Call (800) 385-2527
Brookdale Port Orange (800) 385-2527

Reviews of Brookdale Port Orange

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Assisted Living Reviews for Brookdale Port Orange

September 15, 2015

By Anonymous113350450

I visited this facility

I did not like Brookdale Port Orange. It did not seem very cheery. There did not seem to be enough activities going on. The people were very nice, and I have nothing against them.

July 28, 2015

By Merrilee1

I visited this facility

Brookdale Port Orange was clean, friendly, and well-located. They had wonderful meals. We met the chef and had lunch there. They had almost anything that a person would want to do. They have a calendar where they go and do different things. People were just nice, friendly, and professional. They had happy hours, the food was exceptional, they had music in the lobby, and they had two-bedrooms available, not just a one-bedroom, and that added a lot to us because it is going to be hard to scale down, so having a two-bedroom would be a huge difference.

June 29, 2015

By Anonymous106324250

I visited this facility

They were very nice at Sterling House (Brookdale Port Orange). They let me come in and walk around the place. They gave me a brochure, and they followed up with me. It was very lovely. The staff was very helpful.

December 01, 2014

By Barbara95481250

I visited this facility

Sterling House was very nice, and I liked it a lot. I went and talked to them, but the social worker that is working along with me went there first, a lady showed her place and gave some prices, and then when I went, I went in a room with a man and his prices were more. So I asked the social worker if that was more than the lady according to her, and she said yes. I didn’t really go for that with the chance of prices. I just went in, met people, and was there for a while, everybody was very nice, and it was very clean. I was very pleased with it, but they started to give you a price and then started telling me when I left for this to be done and that to be done. I cannot go into a place anywhere, and that price shocked me. They do have activities, and everybody was watching an old time Christmas ballroom on TV when I was there, and each one of them had a bag of popcorn. I was looking around, and they do have bingo, they take them to places, the lady came after me on a bus, and it was a very nice bus. I asked I said is this what you take the people on little tours with, and she said yes.

September 12, 2014

By Norman6

I visited this facility

I like Sterling House. The number of people there was smaller, and I thought it was a little bit better. The staff was good. They were very helpful and very nice. The food was good. The rooms were about the same as at the other facility. They were nice too. Of course, when you lived in a large house, the rooms are small, but still, they're nice. The atmosphere of this community was very good. What I like best about it is that it had a smaller amount of people there. The location of it was near stores.

March 29, 2014

By Caring79432650

I visited this facility

Sterling House was the first we visited. Everything was excellent. It met our requirements. Should the time come that it is needed, that's definitely our top choice. It was clean, well-arranged, well-appointed, and well staffed. The staff's work ethic was very contemporary. They were very helpful. They knew what we should be looking for, and they answered our questions without hesitation. The staff was of sterling quality. The rooms were excellent. They were very clean, bright, and well-taken care of. There was no problem with being able to have accessible natural light in. We didn't try the food, but we did look when they were eating. It certainly seemed like a good menu. Food looked healthy.

March 28, 2014

By Caring80281350

I am a friend or relative of a resident

My mother has only been at Sterling House for about three weeks. Still getting things squared away as to what she likes and what she needs, but it is very good. There are only 42 rooms, so it's small. It's very nice, and the staff is very good. The food is a little bit better than a regular nursing home. They had lots and lots of activities going on every day. They also post a big schedule for everybody who lives there on what's going on from day to day and what time. The rooms are wonderful. She has a separate bedroom and a very large bathroom with a wheel-in shower. The staff is very nice. The place doesn't smell. I think they need to hire a couple more people to tend their door. Because it's a lock-down, you have to ring the buzzer to get in, so if they're very busy you're going to stand there for a little while. I like the atmosphere, the cleanliness, and the staff.

February 27, 2014

By Chris42

I visited this facility

We visited Sterling House and it was really nice. I really liked it. I remember the lady who showed us the place. She was just taken right off her desk. She never did it before, but she really did a good job. The rooms were very big and nice. They had activities like a class where they were dancing. We also saw them doing ball toss at one point.

December 30, 2013

By Caring000.31

I visited this facility

Sterling House of Port Orange was bright and clean. It was well-staffed and they had enough activities for the residents. They also had a good variety of rooms from shared rooms to private suites.

November 27, 2013

By Kathy73339350

I am a friend or relative of a resident

Mom had stayed at Sterling House. She was not very happy there at all. The CNAs and staff were all super. She didn't care for the upper management. The food stunk. She hated the food. There were no activities. There was nothing for them to do. If they could replace the administrator, they could actually had a person there who would care what they were actually feeding the residents. They could bring somebody in there who could actually be an activities director and gave the people something to do rather than sit around all day and do nothing.

November 21, 2013

By Linda73163250

I visited this facility

I liked Sterling house because it was clean. I liked the PR person who took me around and showed me the room. However, I didn't think it would meet my mother's needs as well as the other one could. But it was very nice.

October 04, 2013

By Mary Anne4

I visited this facility

Sterling House was very nice. The staff lovely and they made follow-up calls after my visit. The atmosphere was very nice. However, the apartment itself was not quite as large as the one I had right now.

September 19, 2013

By Anonymous68971150

I visited this facility

Sterling House of Port Orange is very nice, very clean and it appears to be a very comfortable place to live in. It doesn't smell. The staff is very nice and cordial. This facility would be on my list if I decided to move.

July 29, 2013

By Phyllis15

I visited this facility

I went at Sterling House once with my mom. I liked it because the facility is just one floor. The residents couldn't come outside by themselves. Sterling is nice but it was a lot more money. They have many, many people in wheelchairs and when I took her there, she got frightened. They have one activity director for all the residents. They do crafts. They play bingo, they play cards. They have happy hour every Friday with different entertainers. They have a calendar that tells you what's going on. They have at least 50 residents. They give more care to their residents. The food is good.

August 21, 2012

By Caroline32168

I am a friend or relative of resident

My husband and I toured several different assisted living facilities while looking for a place for my mom. There were a few really nice looking communties, but Sterling House was the most impressive primarily because of the staff. While we looked around, many of the employees stopped to introduce themselves and took time to speak with us and find out about my mom. It has a really home-like feeling and it's not too big. We discovered that many of the employees have been there for a long time, and they truly seem to love what they do. It was a little more expensive than some of the other places we toured, but well worth it! Sterling House has been a real blessing for our family.

May 25, 2012

By JulieR76

I am a friend or relative of a resident

I had never visited an assisted living facility before, and I wasn't too sure what to expect. I was sort of thinking that we'd see big rooms where all the residents stayed to talk, play board games, etc. Instead, I found that this facility was a lot like living in a luxury apartment. My friend's aunt had her own private room and bathroom, and the room was beautifully furnished. The facility, from the outdoor landscaping to the interior hallways and meeting areas, were very nice. There was no need to call ahead to visit her aunt, and she only had nice things to say about her neighbors and caregivers. While we were visiting with my friend's aunt, a nurse came in to give her some medication. She seemed to be very happy there, and anyone we met seemed to be happy either working there or living there. It was a wonderful experience, and I love knowing that places like this exist to help those in need.

January 17, 2012

By Caring490660

I visited this facility

As I arrived at Sterling House of Port Orange, I noticed there was ample parking for visitors and staff and plenty of walkways for residents and visitors to stroll around and enjoy the outdoors. The landscaping was very well cared for and colorful. When I walked inside I noticed how spacious and comfy every area was. There was plenty of seating and roomy enough to be able to engage in conversations without having to be disturbed. Sterling House only has one bedroom's for the residents, but each room has their own private bath and there are several different one bedroom styles to choose from. The facility offers transportation to residents that would like to be driven to their doctor's appointments or shopping, etc. They also offer outside activities and many indoor activities as well for any resident wishing to participate. The dinning room was very spacious and the food is fresh and they offer many different diets depending on the type the resident requires. They also offer snacks and beverages throughout the day.
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Questions about Brookdale Port Orange

Describe the overall population of assisted living residents at Brookdale Port Orange. What is their average age? What are their favorite things to do?

Our community’s residents are very diverse in age and level of care. We have a couple in their 70’s, most in their 80’s and 90’s and a couple centennials. Some are just here with their spouses and still independent and drive. Some are only here for meals and housekeeping, and some are here for our maximum amount of care. Some of their favorite things to do are exercise class, BINGO, entertainment, and Happy Hour.

What programs or activities does Brookdale Port Orange offer to enrich residents' well-being?

Outings on the bus- lunch outings, scenic bus rides, pet therapy, entertainment, purposeful programs such as welcome ambassador, flower arrangement groups for the dining room, resident council meetings and menu chats with the chef and many others

What places are near Brookdale Port Orange or within walking distance for assisted living residents to enjoy?

We have a beautiful pond out back with bird watching. There are also nearby restaurants, diners, and shopping plazas.

What transportation services does Brookdale Port Orange offer to assisted living residents?

We have a small bus with a wheelchair lift that sits 12 people.

What makes the chef or dining program at Brookdale Port Orange exceptional? What kind of menu can assisted living residents expect?

Our chef has many years of culinary experience. He catered for very large, high-end businesses and also ran a kitchen of 13 cooks at a large community in Orlando before joining us. The residents love not only the taste and presentation of the meals he prepares, but they also love his caring and attentive personality. He makes a point to go out in the dining room after serving every meal to ensure everyone’s satisfaction. We have a high-end restaurant style atmosphere with menus for both lunch and dinner every day. There is always a main course and sides and dessert with many alternate items to choose from.

What safety features or security measures does Brookdale Port Orange offer to assisted living residents?

Our community is both key code in and out. We staff nurses to be onsite 24/7. We hold an LNS license to be able to offer a higher level of care when needed. We have call bell systems in all apartments. We have a full run generator in place if the power goes out. We do daily checks

How does Brookdale Port Orange keep residents' families informed about their loved ones?

We make phone calls when necessary. We also email and mail them invites to events. They have all of our company issued cell phone numbers to call or text us anytime. Our head nurse mails out care plans for them to sign of any changes after calling them first. We also have a Facebook page they can like and follow to keep up with happenings in activities.

What ongoing senior care training does the staff receive?

We have all staff in-service meetings monthly where we cover one or two topics of refresher courses. We also have online classes provided by the company that associates do on their own monthly or quarterly. There are constant CPR training available and memory care classes as well.

What safety features or security measures does Brookdale Port Orange provide to protect residents who wander?

Our community is secured. All doors leading outside of community are alarmed. We also offer an inner courtyard that the building wraps around so they can outside anytime.

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Services and Amenities of Brookdale Port Orange

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Spa

Cleaning services

  • Housekeeping

Health services

  • Medication Management
  • Nurse On Staff: Available During Business Hours; Some Availability Outside Of Business Hours


  • Offsite Activities
  • Religious Services

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • Low Fat
  • Low Salt


  • English


  • Minimum Age: 65
  • Pets: Yes


  • State Licenses: AL8913
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About Brookdale Port Orange

Brookdale Port Orange provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

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Brookdale Port Orange

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