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Brookdale DeLand

1210 North Stone Street, Deland, FL 32720

(800) 558-0653

Verified Partner

4.38

(18 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2016

Photos of Brookdale DeLand

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Reviews of Brookdale DeLand in Deland, Florida

4.38

(18 reviews)

  • Facility

    4.5

  • Staff

    4.4

  • Food

    3.8

  • Activities

    3.5

  • Value

    3.3

Top rated on Caring.com

2016

Evelyn

4

November 8, 2023

I visited this facility

I visited Brookdale DeLand a year ago. It's a small community. The people there seem to really care. I liked the different sizes of the apartments/bedrooms and the activities that they have. I liked the dining room area. It is set up like something small and it's really nice. The staff seemed to be OK. We were invited to eat there, but I haven't really tried the food. They had a huge area where they could sit and watch TV. I liked that they have puzzles set up and magazines so they are not always in their apartments/bedrooms. There are different things they can do. It's a small community and that's what we really liked about it, but it's big enough. They have an outside patio where they can come and go. They go out shopping. They have a van. They have a nurse on staff and a hairdresser.

Annette

5

March 17, 2023

I visited this facility

I liked Brookdale DeLand. I had an excellent tour experience, and it was very promising. The person I met with was very, very reassuring in every sense of the word. The staff was very friendly, very professional, and caring. The dining room was very nice, and I was impressed with how they would serve the food. Most special dietary needs would be addressed. They had a chef and the food was prepared in-house. They had exercise classes, and different things to keep people active and their minds active. Every other weekend, they have a nondenominational church service, which was very important for my mom and my aunt. I liked the fact that anyone that is able and wants to get out of the facility, will take them to activities in the community. Most recently, they took several residents on their bus to downtown DeLand to the dog parade. She assured me that I or family or friends could come any time and take them out to lunch or activities. They would take them to their doctor visits. We could use their in-house doctor or we could stay with their own doctors.

Maggie MW

5

August 11, 2022

I am a friend or relative of a current/past resident

We moved my Mom from Canada into Brookdale Deland 14 mos ago to be closer to my brother. There was a massive amount of coordination, furniture ordering and assembling that was required for her room to be ready when we arrived. Tracy was amazing and truly detailed oriented to get the job done. Mom arrived to a beautiful room, a staff welcome and flowers. In the ensuing 14 mos Mom has settled in well and feels safe and happy at Brookdale. And she loves the food and the activities:) The staff has worked with our family to resolve any issues that arise. We highly recommend Brookdale Deland. Thank you to Sharon, Charity, Coleen and Sarah for your caring oversight.

Robert

5

July 31, 2022

I visited this facility

I toured Brookdale DeLand. It's a much smaller place. It seemed like it was at capacity when I went there. The rooms weren't quite as big as what I was looking for, and that would be my only downside to that one. That probably would have been my second or third choice. It just seemed like they were really on the spot. They contacted me a lot afterwards, asked a lot of questions, and offered some helpful advice. They had a library, a really nice back porch area, and a nice courtyard.

Diane

5

April 20, 2021

I visited this facility

My overall visit at Brookdale DeLand was good. The staff members were very pleasant and very informative. They gave me dinner, and it was fine. The staff told me about the amenities. The dining area looked more like a restaurant. The facility was clean.

ahjah9

1

February 3, 2021

I am a friend or relative of a current/past resident

My mother was here from 7/31/20- to 1st week in Dec. Where do I begin? The sales person was great at her job as she made this place seems wonderful. When we moved my mother into her room, there were bugs in it. We should have left then but we wouldnt have gotten our money back. And they charged us for a FULL MONTH AFTER 1 DAY!! The staff, with a few exceptions are nasty and don't seem to care. When spoken with, they seem bothered. Cheryl, NEVER wants to talk to family members face to face nor on the phone and will only deal with us via email or text! They kept ordering her diapers costing $190 each month knowing she had boxes and boxes and boxes of them and did not need more ordered! Donna the nursing supervisor was just plain nasty and again, seemed like I was bothering her! My mother twice refused to get out of the transport vehicle and they called me at 3-4AM to help them! Really? Aren't they supposed to be knowledgeable about dealing with people with early dementia? And she was ill for at least 2 weeks before her last trip to the hospital where she was for 3 weeks and finally died. They tried to charge me for extra things and she wasn't even there to receive any of those extra things! Also, I'm not in the medical field..when they saw she was ill, THEY should have sent her to the hospital and not asked me if she should go. This place did "activities" only 1x a week and that was a joke! Other than that, there is nothing for the people to do! Staff is stretched so they have to do other people's jobs which means they aren't there to do their jobs which is to care for the residents

Provider Response

We are sorry to hear you feel this way and are committed to providing quality services to our residents. We have shared your comments with our corporate and local management teams for their further review.

carbo

4

July 2, 2019

I am a friend or relative of a current/past resident

My father is very happy at Brookdale, the staff is very friendly and helpful and they have activities for them every day, my only complaint is I believe they are short staffed, but other than that it’s a nice place!

Jeff

4

February 27, 2019

I am a friend or relative of a current/past resident

My mom has moved into Brookdale DeLand. It is OK. It is very clean. The people are friendly. So far, we are happy with it. There are group activities that they do together. They have ice cream socials one weekend between lunch and dinner. They seem to keep them moving. They offer three meals a day plus anything my mom wants in between. Transportation is available over short-distances. At this point, my mom's needs are met, so that's the main thing. She is eating well, and she is responding well to new environment better than they thought she would. We are happy with it. The staff members are very friendly. They seem helpful, and they have everything basically taken care of.

Ish25

4

July 2, 2018

I visited this facility

Brookdale DeLand was very nice. It was clean, but the room would be empty. The person who showed us around was a very nice lady. She was very helpful. The dining area was very nice. There was also a living room area with a TV and a fireplace, which was very nice too.

Cheryl

5

August 31, 2017

I visited this facility

My visit to Brookdale DeLand was very good. It's smaller, but very family oriented. It has the memory care unit right there, so a couple can stay together, you just kind of move down to another hallway. It's just a one-floor facility, and they did really well with the hurricane last year, which is certainly significant here in Florida. About a block and a half away is skilled nursing and Deland Hospital, so that's very convenient. The staff was awesome.

Caring_2643748

5

August 11, 2016

I am a friend or relative of resident

My mom spent the last two years of her life at Sterling House and it was fantastic! She was happy and enjoyed being with others, social activities, and being able to be private in her little 'apartment'. The staff there is fabulous - caring and concerned, but authoritative when needed! They were wonderful with my mom the last few days of her life - the love she felt was great. Three of the staff actually came to my mom's funeral. I would highly recommend it to others looking for a new home for their loved one.

Brett2

5

April 7, 2016

I visited this facility

We visited Brookdale DeLand. It's a very nice, newer place with different-sized room choices. I think they need to update it a bit, although I think they are updating now. It seemed to be well staffed, which is good.

Caring106875450

4

June 22, 2015

I visited this facility

The Sterling House of Deland (Brookdale DeLand) would be our second choice. They have like little townhomes or duplexes. Their dining room was nice. It was very nice and clean. We did eat there, and I thought the food was excellent. The gentleman who took us for a tour was very professional and very polite. Actually the people in the home were really great too because they invited us to stay, and we were able to have dinner there and sit with some of the residents. The facility was very clean. It wasn't a gated community, which wasn't bad.

Julia15

4

April 17, 2015

I visited this facility

The staff at Brookdale DeLand was very organized and very friendly, but my father needs more assistance than what they can provide right now. The rooms/apartments were very clean and very nice. They're very updated. They almost looked like they're brand new. The dining room was nice. They have some activities. As for security, they have a door where they can't go out unless they have somebody that would let them out. It was a locked facility. I would recommend them only for assisted living because it didn't seem as though they're capable of doing anything more than that.

clearviewmusic

5

February 28, 2015

I am a friend or relative of resident

I have a parent who is currently a resident at Sterling. After being in several other facilities prior, I can highly recommend Sterling House. Everything from the staff, nursing, atmosphere, cost, accomodations, meals, all excellent! It is more of a home/apartment setting, rather than some that resemble hospital settings, or institutions.

very happy daughter

5

January 5, 2015

I am/was a resident of this facility

My Dad currently lives at the Sterling House of Deland and we couldn't be happier with the service he recieves! I felt guilty in the beginning but he is healthier than he has been in years. The staff is loving and kind, it really warms my heart!! The food is amazing as well!!!

Caring97767950

5

December 9, 2014

I visited this facility

Sterling House of DeLand was excellent. It was slightly newer, so the rooms were a little bigger. The staff was very nice and very knowledgeable. The dining area was very nice; it was restaurant quality.

Caring82554750

4

April 26, 2014

I am a friend or relative of a resident

My aunt is very pleased with Sterling House. She wanted a smaller environment. This is a very homey atmosphere. They go out several times a week on different outings. My aunt's children have eaten there, and they said the food is very good. It's very clean. There are no bad smells in there. They're painting and cleaning all the time. They just redid the landscaping in the front. It's beautiful; it's very well-kept.

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Costs for Brookdale DeLand in Deland, Florida

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,982

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,360

Starting Price

Services and Amenities of Brookdale DeLand in Deland, Florida

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Brookdale DeLand in Deland, Florida

Brookdale DeLand is a one-story facility located in DeLand, Florida, close to Blue Spring State Park and Stetson Mansion and Museum. Visitors describe the facility as attractive and clean with a common living room area that features a fireplace and TV. They note that the facility is smaller but family-oriented and has several room-size options. Residents can participate in a variety of activities, such as arts and crafts, exercise classes and religious services. Resident transportation is available for appointments and group outings, and on-site amenities include a party space and beauty salon.

Map of Brookdale DeLand

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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