My dad is in Brookdale Ormond Beach West. It's a memory care and it's well maintained, it didn't smell bad, and it looked good. The residents were out and about in the community when I visited. They weren't stuck in their rooms and they were engaged in activities. The staff was very friendly and they seemed to enjoy the residents and care about them.
For this facility, they have to be quarantined for 5 days before they are allowed out of their rooms so that means the family can come and visit then. Unfortunately for my dad, once he got out of quarantine, we were going to visit him but we discovered about 4 days after he got out of quarantine that he got COVID. We have not seen him or been able to see how he's doing there. It's all been communicated by the staff. They've also had outside home health come in to visit him, and they've all been giving good reports of his status and his care.
His room is nice. It has a little kitchenette, a little living room, a bedroom, and its own bathroom with a walk-in shower. I thought, for one person, it's a pretty good setup and more than what he even needed.
They have activities in the morning, in the afternoons, and on weekends. Today, we stopped by there just to drop off some goodies for him. As I was looking in the window, out in the great room or the community living room, they had live music and everybody was sitting around watching the people sing, and they seemed to be having a good time. It was a shame that we couldn't get in to see them, but they seemed to be having a good time.
One of our issues is that my parents were not very big savers and this is pretty expensive. At least I think it is. They told me that you get what you pay for but there is another Brookdale that's about 35-40 minutes away in another town, and we're going to be going and looking at that at the end of this coming week because their price is about $2000 cheaper. It's the same company. One is just located out in the country and the other is located in town. I asked them why they can't get these same rates here in town and they just gave me the feeling of, "We're the best" and all that. It's not going to be doable for us to pay this amount long term. I think they're a little pricey.
Brookdale Ormond Beach West
Offers Memory Care
12 Reviews
240 Interchange Boulevard, Ormond Beach, FL 32174
Call
(800) 385-2527
Reviews of Brookdale Ormond Beach West
Memory Care Reviews for Brookdale Ormond Beach West
January 19, 2022
I am a friend or relative of a current/past resident
August 20, 2019
I visited this facility
The staff members at Brookdale Ormond Beach West were not as attentive as those at the other places I visited. There were more residents and not as many caregivers, and I saw a lot less interaction among them, but it's not a bad place. The rooms looked clean, nice, fresh, and appropriate.
Provider Response
Thank you for taking the time to visit and provide feedback. We are committed to continuous quality service and care and will share your feedback with our management team.
June 20, 2019
I visited this facility
Brookdale Ormond Beach West was amazing. It was clean and well organized. There's an activity space. The rooms were private with private showers, but there's always staff to help. They were all very friendly. They have at least one nurse on staff 24 hours a day.
February 25, 2019
I am a friend or relative of a current/past resident
My mother-in-law is in Brookdale Ormond Beach West. Their staff is extremely caring, friendly, loving, very attentive, patient, and they have great energy. They have a beautiful outside garden that the folks can come and go. It's not secured, so they can come in and out of that area. They have activities throughout the day like games, music, and movies. She loves the food there. It's a beautiful facility. They're very timely in following things up. There isn't anything negative about my experience there.
August 13, 2018
I am a friend or relative of a current/past resident
My mother is in Brookdale Ormond Beach West. They have a good activities director and 24-hour nursing, which is a big deal to us. So far, it's working out fine. The rooms are pretty large. It has two little, nice areas. There's a courtyard with beautiful gardens that her room looks out onto. It has a bathroom with easy access for a wheelchair. The people genuinely care about the residents.
February 01, 2018
I am a friend or relative of a current/past resident
My husband has been in Brookdale Ormond Beach West since October. I chose it because it is a secure, clean place, and they always have nursing staff there. I like the ratio of the staff to residents. They train their staff very well in how to handle people who have memory issues. The room my husband has is very nice. They have excellent activities, too.
April 25, 2017
I visited this facility
I really liked Brookdale Ormond Beach West. It was in a rectangle with an atrium in the center that residents could freely walk in and out of if they wanted to go outdoors. They had a spacious area where the residents could wander off freely. The rooms were a decent size with two bedrooms. The staff seemed to be decent, and I liked the ratio of the care.
August 03, 2014
I am a friend or relative of resident
This facility is only for patients with severe dementia. Few activities. Food not good.
July 31, 2014
I visited this facility
I went to Clare Bridge of Ormond Beach and I thought the facility was decorated nicely. The room that they showed me was adequate. I didn't get to meet any staff expect for the person who was doing the tour and she kind of rubbed me the wrong way. I had a lot of questions and she told me, "are you really looking for someone or are you an inspector?" She really didn't want to speak to me because I wasn't the one with the money. I felt that she really didn't want to waste her time on me. I also feel that there are too many residents and not enough staff.
April 23, 2014
I visited this facility
One of the places that was recommended to me was Clare Bridge of Ormond Beach, and so I did go there for a visit. I like the staff in this facility. I like the rooms because they're spacious with a little more of a personal touch.
July 24, 2012
I am a friend or relative of a resident
We just moved my mother a couple of weeks ago. The main reason why we chose this facility is because of their staff ratio versus the residents. Their staff ratio was really good. They can take care of the residents better. They are friendly and caring towards the residents and the family of the residents. I like that the residents are in a structured environment. I like that they know what's gonna be happening during the day and there they plenty of good activities. They have scrap-booking and they take the residents out once in a while. She is in studio setting and it's really lovely. Their meals looked great and the menus looked great.
April 10, 2012
I visited this facility
My friend and I went to visit the Clare Bridge of Ormond Beach assisted living facility since he is looking for a place for his mother to live.
The outside grounds had lush, well-kept greenery. There was also a nice area in back for residents and their friends and families to enjoy.
The foyer was fresh, bright and airy. As we walked through the facility, we could see that it was kept clean and nice for the residents. It was also clear that they can handle different levels of ambulation and memory impairment.
The restaurant style dining areas offered many delicious choices. The lunch we saw looked like one you might find in an upscale venue. Their was also had a private dining room for friends and family to enjoy.
The facility offers plenty of amenities - like social enrichment activities within and around the community. The staff takes residents on weekly outings for shopping and entertainment, nature walks and other recreational activities.
The residents are encouraged to enjoy physical activity as much as possible. They may take exercise classes such as yoga and aerobics, or use the weight training and other equipment. Residents may also enjoy the outer walk ways around the building.
The private housing options spacious apartments, and a variety of floor plans to choose from, were all lovely and looked like they had been personalized.
This looked like a great place for seniors to live, in a caring and safe environment.
Questions about Brookdale Ormond Beach West
What ongoing training does the staff receive in dementia care?
Our Care Team receives daily updates, monthly in-services on relevant topics to enhance the care of our memory care residents, as well as regularly scheduled trainings to review updated information on the care of those with dementia.
How many staffers are on duty in the daytime and overnight?
There are typically 7 Care Team Members plus our Resident Program Coordinator available for care. At night, up to 5 are available to care for our Clare Bridge residents. Please call community for details as we staff based on the needs of our residents.
What programs or activities does Brookdale Ormond Beach West offer to keep residents engaged? How does the staff engage residents' long-term memories?
In our Clare Bridge, we use our Daily Path to establish a routine & keep our residents engaged daily. The Daily Path ensures that we are using our 6 dimensions of Optimum Life to encourage our Clare Bridge residents each day through a variety of activities. We also use what is called, their Life Story, which is a tool that is used to learn more about residents, as they move into our Clare Bridge Program, so that we can personally design their day based on their life, where they are in their journey and what activities & programs will bring them the most purpose. For example, if we learn that a female resident was a secretary during her life and in her dementia journey is in that timeframe, then we will create activities that will provide purpose for her in that role. This could include setting up a filing station, having a notepad to take notes, etc. Every resident is different and every story is different and unique.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Initially when a resident moves in to our community, our Health & Wellness Director will conduct as Assessment to determine their current care needs and learn more about what we should prepare for in the future. After the resident has moved in, we will reassess over the first 72 hours to ensure they are settling in and that the original assessment was accurate. We will then reassess the first 2 weeks and then at the completion of the first 30 days. Formal assessment are completed every 6 months, but our Care Team will reassess at any point that there is a change and more care is needed. This will also include a conversation with family to ensure that everyone is on the same page and aware of the care changes. We believe that care is a partnership and will be treated as such with each of our residents and families.
What techniques does Brookdale Ormond Beach West use to support memory care residents during mealtimes?
Our techniques will be personalized to each resident. We have a variety of options including pre-cutting their meal into smaller bites, textured modified diets, puree options, and more. We want to create the best solution for each resident so that they can eat in a dignified manner.
How does Brookdale Ormond Beach West keep residents' families informed about their loved ones' health?
We ensure that there is open communication with all resident families and that we use the families preferred method of contact – phone call, text to get conversation started, one on one meetings, emails, etc. Again, care of our residents is viewed as a partnership and we want all communication to reflect that at our
Describe the neighborhood around Brookdale Ormond Beach West. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are tucked away on a cul-de-sac, which provides privacy and a peaceful environment for everyone at our community. We have wooded areas surrounding our community and enjoy being close to local businesses, but located in a more quiet part of Ormond Beach West.
Is Brookdale Ormond Beach West affiliated with a hospital if more care is needed?
At Brookdale, any physicians or hospitals are family choice. We are not affiliated with any one hospital and can give recommendations based on those that we have worked with in the past.
Services and Amenities of Brookdale Ormond Beach West
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
General
- Minimum Age: 65
- Pets: Yes
Licenses
- Licenses: LNS
About Brookdale Ormond Beach West
At Brookdale Ormond Beach West we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.
We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Ormond Beach West are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.
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