Please do NOT send your loved one here, especially if they are older, because if they do get out of HP, they will be much worse than when they went in. My father went in after having elbow surgery (at Blake) thinking they were going to help him regain use of that arm and help him regain mobility, yet they kept him in a chair or a bed and never even let him get out of bed to walk around or to just move. They refused to answer his calls to get up to use the restroom, or simply even to walk around. The beds there are called scoop beds and you do not lay on top of them, you lay in them and if you are older, there is no way to get out without someone to help you. So instead of helping him regain his mobility, they put him in diapers/drugged him up and at that point, he didn't have enough thought process left to complain. I honestly thought this place was - I don't know called rehab - because they were supposed to rehabilitate you, yet after 1 month of them making him so much worse, we decided to sign him out. My sister called HP to let them know she was on the way to pick up our father and the woman at HP said he's not going to get any better, we've done all we can and we do have a nursing home facility in the next building that we can just transfer him to. I'm thinking that was there ultimate goal, since they did NOT help him. Now the therapists did a good job when they worked on him twice a day five days a week, but HP is the worst place ever. Don't take my word for it, check out all the other negative reviews. Again we would never send anyone there, Blake hospital sent him there and they should be fined in my opinion for doing that, right along with HP for there horrible care. In addition to all the bad care they gave my father, I am still waiting for 4 calls to be returned, 1 from the nurse and 3 for the social worker, but I do not expect them. My sister is still waiting for the dr. to return 2 calls as well. My father has been out of HP for 2 months, he is doing so much better and no longer needs a nursing home (not that we ever thought he did), thanks to my sister for taking him out and finding a home health nurse to help my dad at home. He gets out every day, goes shopping, out to lunch and is getting stronger every day. What a difference from the deathbed HP had my dad on and now, just wow! I think if we had left him in there any longer, he would have probably already died, but now he is thriving just being away from there.
Hello Lana. Please know that Signature HealthCARE takes such serious reviews with great concern, and it is our goal to investigate your experience with the utmost care and sensitivity immediately. Our CAREline has been notified and there is currently a review underway. If you would like to provide additional information and details of your experience, please call our CAREline- Sincerely, Signature HealthCARE